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SPAR Solutions Reviews & Provider Details

With experience built over executing hundreds of Verint implementations, SPAR Solutions is best equipped to help your business get the most productivity out of the Verint product suite. We offer a wide range of services leveraging all parts of the Verint and Salesforce product suite to solve complex solutions, deliver significant ROI, and significantly improve employee experience; which in turn positively impacts the customer experience and NPS/CSAT scores SPAR’s proven implementation methodology has enabled our customers to make huge efficiency gains and significant improvements to the employee experience (EX) which significantly improves their customer’s experience (CX).

Seller

SPAR Solutions

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SPAR Solutions Community

Languages Supported

English

Overview by

Ali Adib

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SPAR Solutions Reviews (1)

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Angela S.

Project Manager

Enterprise (> 1000 emp.)

2/21/2023

"Complete, informed and fast solution for our business challenges."

4.5/5

What do you like best about SPAR Solutions?

During the process, the SPAR Solutions staff is extremely responsive and efficient, not only was the project done on time and within budget, but it was also complete and simple to use. I received only excellent feedback from my internal personnel working in our new case management center regarding the simplicity of use and remarkable capabilities after end-to-end testing to ensure the solution was ready. We appreciated the team's adaptability; they were able to incorporate new needs into the project, move with the flow, and even cooperate with us on our own project management platform. Review collected by and hosted on G2.com.

What do you dislike about SPAR Solutions?

We have nothing but positive things to say about our time working with SPAR Solutions on this assignment. They followed through on everything we agreed upon, including our expectations, timeframes, and budget. Review collected by and hosted on G2.com.

Recommendations to others considering SPAR Solutions:

Those considering SPAR Solutions may be confident that the project will be completed in a flexible and timely way. They can respond quickly to urgent demands and utilize their skills to present several choices for your needs. They listened to our needs and went above and above. Review collected by and hosted on G2.com.

What problems is SPAR Solutions solving and how is that benefiting you?

This technology enables us to manage a huge amount of inquiries from businesses in need that we previously could not interact with on a personal level. We were seeking for a way to give back to our community, and SPAR Solutions came through. We now have a fully operating resource center that handles cases through online and email. We have significantly enhanced our users' interactions with our organization. We are more efficient and structured inside, and we are more pleasant with our clients since we can connect with them more readily externally. Review collected by and hosted on G2.com.