---
title: Sorry™ Reviews
meta_title: 'Sorry™ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sorry™ works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Sorry™ Reviews
**Vendor:** Sorry™  
**Category:** [IT Alerting Software](https://www.g2.com/categories/it-alerting)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Sorry™
Sorry™ provides a new and improved method of viewing service status. It ensures that customers have the best possible experience during incidents by offering simple and clear layouts and a personalized subscriber experience. The incident management team can also utilize various tools such as status templates, team permissions, and monitoring connections to enhance their performance. With Sorry™, you can rely on a trustworthy status page service that has already been adopted by thousands of people to manage their incident communication and reduce helpdesk inquiries.




## Sorry™ Reviews
  ### 1. Simple and Efficient Way to Communicate with MSP Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin E. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about Sorry™?**

The ability to categorize all of our clients so we can select which ones we need to communicate a current or upcoming outage to, it speeds up our workflow and also reminds us when a status may need to be updated.

**What do you dislike about Sorry™?**

Nothing! Everything is customizable and easy to use, it solves all the communication goals we were searching for and our customers love it!

**Recommendations to others considering Sorry™:**

Once you try it out, you'll never do without it!

**What problems is Sorry™ solving and how is that benefiting you?**

Being able to communicate outages or downtime to our clients in the fastest way possible, both allowing them to receiving communication via SMS message or email or both.



- [View Sorry™ pricing details and edition comparison](https://www.g2.com/products/sorry/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+19%3A31%3A34+-0500&secure%5Bsession_id%5D=c3acb6db-9961-4628-9e4a-fb41d19b61a4&secure%5Btoken%5D=86fe4d3ae9b41a8872319a633acc4863d74d717e26872f9fc17869a30b827c3a&format=llm_user)

## Sorry™ Features
**Generative AI**
- AI Text Generation

**Agentic AI - IT Alerting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Sorry™ Alternatives
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,290 reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - 4.3/5.0 (961 reviews)