--- title: SoftCo AP Automation Reviews meta_title: 'SoftCo AP Automation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how SoftCo AP Automation works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 30 scale: '5' date_modified: '2026-06-22' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # SoftCo AP Automation Reviews **Vendor:** Softco **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 30 ## About SoftCo AP Automation AI-Native AP Automation Tailored to Perfection. SoftCo Accounts Payable Automation processes all PO, non-PO and recurring supplier invoices electronically, from AI Capture and AI Match through to invoice approval, query resolution and payment. Powered by SoftCoAI+, SoftCoAP embeds continuously learning AI models to minimize manual intervention and deliver up to 89 percent processing savings. Benefits of SoftCoAP include: • High-accuracy invoice data extraction with AI Capture • 90 percent straight-through invoice processing with AI Match • Up to 89 percent faster non-PO handling using AI Coding and AI Routing • Automated recurring invoice validation and processing • Mobile and email-based approvals • Unified workflow for all payment types • Certified integration with over 200 ERP systems • Advanced analytics and real-time reporting All invoices are processed using AI Capture technology. AI Match reconciles invoice data against purchase orders and goods receipt notes, even in complex scenarios such as incomplete data, missing product codes, currency rounding issues and FX conversions, delivering a 38 percent improvement in match rates versus standard tools. AI Coding automatically applies accurate general ledger coding based on learned invoice patterns, while AI Routing progresses invoices to the appropriate approver based on confidence thresholds and controls. For non-PO invoices, SoftCoAP uses vendor-specific logic to assign the correct general ledger and cost center. Recurring invoices such as rent, subscriptions and utilities are validated against related contract POs and routed automatically for approval without additional documentation. SoftCoAP includes embedded anti-fraud intelligence and detailed performance dashboards. Advanced analytics powered by AWS QuickSight track trends and KPIs to help finance teams control costs, resolve bottlenecks and strengthen operational performance. A built-in AI Assistant enables users to access real-time insights through natural language queries, eliminating reliance on static reports or filters. SoftCoPay transforms payments from a cost center into a controlled, optimized workflow by improving timing, capturing rebates and reducing risk. Card, ACH and check payments are managed within a single secure process. SoftCo is AP-first and trusted by over one million global users, including organizations such as Logitech, PwC, Primark, Volkswagen, Sunny Delight and the Finnish Government. We are SOC 1 and SOC 2 compliant, ISO 27001 certified and integrate with more than 200 ERP systems, maintaining a 100 percent project success rate. ## SoftCo AP Automation Reviews ### 1. We got there in the end. **Rating:** 2.5/5.0 stars **Reviewed by:** Darren K. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about SoftCo AP Automation?** SoftCo AP automation is an extremely good system for workflow of cases, approval and sign-off. It also has very strong audit capabilities. **What do you dislike about SoftCo AP Automation?** The UI can be cumbersome and processes complex to complete. Performance can is underwhelming at times and the system requires consistant monitoring and housekeeping, over and above what we'd experience with other systems. **What problems is SoftCo AP Automation solving and how is that benefiting you?** We use AP Automation for 2 main purposes. Automation of matching of our "Goods For Resale" invoices to which we integration PO and Goods In data from our ERP and presently achieve an automated match of c.75-80%. Given our volumes for this stream of invoicing, c. 500k per annum, its imperative the system is efficient in order to keep the headcount under control. For queries we use AP Automation to mange query resolution workflow and it does this well. Additionally, for our expense invoices we use AP Automation to mange the workflow, verfication and authorisation of these transactions. The system does this well and has completely removed paper (except in some circumstances with the original vendor invoice) from our internal processes and provided us with clear visibility of each invoice in the approval chain. ### 2. Softco - a success story **Rating:** 5.0/5.0 stars **Reviewed by:** Nick S. | Senior Finance, Systems & Projects Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about SoftCo AP Automation?** SoftCo provided a tailored end-to-end purchase to pay solution that met the requirements of our business in a practical and friendly manner. SoftCo works. It is simple to use for our internal customers and our suppliers. The helpdesk support is excellent. **What do you dislike about SoftCo AP Automation?** It is a great solution. However, additional enhancements to the supplier portal would be good to make it as simple as possible to use for them so as to minimise contact with our PL team. **What problems is SoftCo AP Automation solving and how is that benefiting you?** It has automated our purchase to pay process and so has reduced the amount of manual processing so increasing posting accuracy and an improved supplier experience. We are able to focus on using preferred audited suppliers. Employees are accountable for the POs they raise. ### 3. Automation of PO process made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about SoftCo AP Automation?** The implementation of Softco has removed the need for paper PO's moving around the office for approval. Everything is online and easily traceable. It even allows our overseas colleagues to participate in the approval process where required. **What do you dislike about SoftCo AP Automation?** With some tasks, the number of clicks and positioning of buttons on the screen to complete a task can be a little annoying. Redesign of the front end with data entry in mind. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Replaced our previous paper process. It speeds up the approval rate as approvers no longer need to be onsite. This has freed up so much time that can be dedicated to other areas of the business. ### 4. Softco - excellent vendor and system **Rating:** 4.5/5.0 stars **Reviewed by:** Tom M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about SoftCo AP Automation?** Easy to use and intuitive system that has become critical in managing our supplier management and accounts payable processes. The system was competitively priced and the implementation time quite quick. The implementation team were fantastic to deal with. **What do you dislike about SoftCo AP Automation?** No major dislikes. Reporting and Analytics could be a little stronger but these are bespoke requirements to our organisation. **What problems is SoftCo AP Automation solving and how is that benefiting you?** It allows use to meet our requirement for a four eyes principle to approve spend within our organisation. Workflow allows for spend to channelled to the correct approver so that there are no delays. Integration with our accounting system leads to a seamless process ### 5. SoftCoAP product review **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about SoftCo AP Automation?** SoftCoAP allows our Accounts Payable team to process Purchase Orders from our ERP efficiently and make sure vendor invoices are paid in a timely manner. The SoftCoAP support team partners with our IT team to troubleshoot and solve any problems that arise. **What do you dislike about SoftCo AP Automation?** Our AP team would like more robust reporting functionality within SoftCoAP. It's possible that this will be addressed in the new version 10.6 **What problems is SoftCo AP Automation solving and how is that benefiting you?** The processing of Purchase Orders from our ERP and automating the payment of invoices between SoftCoAP and our ERP. The ease of use has helped to make our Accounts Payable team more productive. ### 6. SoftCo Convert **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about SoftCo AP Automation?** The best thing about SoftCo is the instant automation. This is super effective when you have an overdue invoice to clear and can process and get approved quickly. **What do you dislike about SoftCo AP Automation?** Too many buckets to work through sometimes make it challenging to find which bucket an invoice is located in, and This could be improved by reducing the number of buckets or making it more transparent where the invoice is. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Quicker automatic matching. I like that the platform immediately enables auto-matching; the invoices do not need an overnight update. This speeder auto-match has allowed a much smoother transaction process, with fewer invoices having to be manually matched. Our automatic matching has improved from around 55% on our previous platform to about 67%. **Official Response from Sophie Dodgson:** > Hi, Sophie from SoftCo here. Can I suggest that you raise a ticket with Customer Support, and they will be able to help you with this issue. ### 7. Allows larger volumes to be processed but not without it's teething issues **Rating:** 4.0/5.0 stars **Reviewed by:** Aimee W. | Finance Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about SoftCo AP Automation?** Being able to easily give non finance business users the access to view and approve invoices as required with being able to see the document and also be able to see the history of the approvals **What do you dislike about SoftCo AP Automation?** Being able to extract out data through reports and review how the team are performing is a real issue for us at the moment, it's not enabled us to easily set KPIs and monitor the team and suppliers we are processing **What problems is SoftCo AP Automation solving and how is that benefiting you?** Softco has enabled us to easily remote work for any location, the AP team is also 90% paper free and the ability to see any document without having to ask a specific member of the team to get the information is invaluable ### 8. Primark Finance Review and Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Brendan C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about SoftCo AP Automation?** Softco AP Automation is quite user friendly and easy to navigate around. It does the basics well and is flexible that you can automate processing. **What do you dislike about SoftCo AP Automation?** Reporting is not flexible and self sufficient. Consultancy is required for small to medium changes post implementation. Post implementation support is limited. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Reducing manual imput of data. Allowing for Straight Through Processing to a high percentage. Complying with internal controls and data retention. ### 9. From sales team to implementation and support; pleasure of working with **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandre A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about SoftCo AP Automation?** Honesty and transparency. And the product is solid. We had very minimal technical issues rolling this out and anytime there is a question or an issue the Softco team is prompt to reply **What do you dislike about SoftCo AP Automation?** I honestly do not have any bad comments (and trust me; I'm always the type to find issues with vendors) **What problems is SoftCo AP Automation solving and how is that benefiting you?** Too many invoices are generated monthly, and matching them would take up to 3 resources full-time. This has allowed us to remove that burden and re allocate those resources on other, more productive tasks ### 10. Softco AP Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Gary G. | Sr. Financial Information Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about SoftCo AP Automation?** The most helpful functionality within Softco has been the Posting Models and template imports. These are very handy, especially with vendor invoices that have multiple GL Accounts and Cost Center allocations. Softco has also helped a great deal when it comes to month-end accruals. **What do you dislike about SoftCo AP Automation?** Once an invoice has been sent out to be verified or approved, I cannot see the invoice in any folders other than the main search of all invoices. It would be helpful if there was a specific folder of "invoices sent for approval" which would have those all in one place. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Softco has allowed us to move away from a completely paper-based process that was very much manual. Having all of the vendor invoices in one place that is easily searchable has been a tremendous help for accruals and researching vendor inquiries. Once the invoices are approved and sent to our ERP, they post automatically without human intervention which saves a lot of work for the AP staff. **Official Response from Sophie Dodgson:** > Dear Gary, This is Sophie from SoftCo here. Within SoftCoAP there is a feature that gives you the visibility you are looking for. Within the “Monitoring” folder (available to AP Team users) navigate to “Awaiting Approval” and if you select by user this will give you the detail you are after. If you would like to contact our Customer Support team, they can arrange a session to assist you with this. ### 11. Easy to use very easy to find and process invoices **Rating:** 4.0/5.0 stars **Reviewed by:** Ricardo F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about SoftCo AP Automation?** Easy to use very easy to find and process invoices, great support team and overall expericience have been working with softco for over 10 yeas. **What do you dislike about SoftCo AP Automation?** development of the system could be a bit better, usually have to connect softco support for app instabilities. **What problems is SoftCo AP Automation solving and how is that benefiting you?** invoice processing ### 12. We have had some glitches **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about SoftCo AP Automation?** The ability to view invoice and payment information. This cuts down extremely on in-house inquiries. **What do you dislike about SoftCo AP Automation?** The most irritating is to have to log in to capture when you are already in AP automation. Also we have a a tab called leftover which we have trouble understanding why invoices go there, **What problems is SoftCo AP Automation solving and how is that benefiting you?** Save an enormous amount of time on data entry for the AP specialist ### 13. Flawless integration **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about SoftCo AP Automation?** From the technical side, the integration was flawless from start to end. The entire process of Analyze and implementation we had support and returns always within the deadlines. **What do you dislike about SoftCo AP Automation?** Api documentation is a little confusing but after some meetings to clarify everything was ok. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Management of invoice payments & automatic payments in ERP ### 14. SoftCo Review **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa M. | Finance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about SoftCo AP Automation?** Pre approval on spend is key, issuing reqs and only having the PO issued on approval has been a game changer for processing invoices. Having pre determined approval routes has also ensured the correct budget holder approves the cost **What do you dislike about SoftCo AP Automation?** The main area I feel needs improvement is the archive module. It's not user friendly and the information available is not sufficient. I would also like to see improvements on the manual matching aspect of invoices to multi row PO's **What problems is SoftCo AP Automation solving and how is that benefiting you?** As above, our main issue prior to implementing the system was a lack of records for pre approval of spend. The lack of paper now in use has also been a great benefit **Official Response from Sophie Dodgson:** > Hi Lisa, Thanks for the feedback. On the matching side of things, there have been some significant changes to our matching interface. If you contact Customer Support and they will put you in touch with your Customer Success Manager who will be able to take you through this in more detail. Thanks, Sophie ### 15. Softco **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about SoftCo AP Automation?** Softco AP automation has allowed us to move to a completley paper- free office, this was a massive turning point for us during lockdown, the business took a massive upturn and the system allowed us to continue to work from home and manage the new workload. **What do you dislike about SoftCo AP Automation?** We have had a few issues, this was mainly because we had to do the the training via zoom, which wasnt ideal, we also needed to be up and running quickly, I also would like to have a few more filters installed especailly dates. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Our monthyl invoices have increased from 9500 per month to just over 20,000, because of the system we were able to process the invoices through the system with only employing a couple more members of staff, if we tried to manually process this growth we would of had to increase by at least 4 members of staff, so this is a huge saving for us, 80% of our invoices flow straight through the system for payment. ### 16. Accounts Payable Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about SoftCo AP Automation?** The SoftCo tool was easy to implement and has been transformative for our business. The tool has allowed our AP department to streamline processes and provides the business users full visibility to invoice status through the payment lifecycle. The user interface is simple to use and provides useful linkages to purchase orders and payment status. The invoice record history tracks every step of the payment process. **What do you dislike about SoftCo AP Automation?** While SoftCo provides very detailed user guides, it would have been helpful to have simplified training materials to use during the user onboarding and go-live period and embedded help search capability within the tool. **Recommendations to others considering SoftCo AP Automation:** I would highly recommend the use of SoftCo to automate manual AP processing and to provide an archive of invoices. Allocate sufficient time to test the integrations with existing ERP platforms and to train end-users on the use of the tool. **What problems is SoftCo AP Automation solving and how is that benefiting you?** The SoftCo tool provides full visibility to the end-to-end accounts payable process and has helped to identify and eliminate non-value-added tasks. The tool provides a platform to archive electronic copies of invoices with the processing history for future reference. **Official Response from Sophie Dodgson:** > Hi, Thanks so much for this feedback. We have introduced hover help functionality and Context Sensitive help in addition to the SoftCo Knowledge Hub. Can I suggest you contact our Customer Success team, and they can give you more information? Thanks again, Sophie ### 17. Great tool for today's working environment **Rating:** 4.0/5.0 stars **Reviewed by:** Robin N. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about SoftCo AP Automation?** One place to keep track of paperless invoices. **What do you dislike about SoftCo AP Automation?** Too many exceptions, that should have been matched and routed. **What problems is SoftCo AP Automation solving and how is that benefiting you?** We need the same amount of staff to process the increased volume of invoices, year to year. Greater efficiency. ### 18. The software is very intuitive and has helped us tremendously with our AP. **Rating:** 5.0/5.0 stars **Reviewed by:** Harjit D. | AP Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about SoftCo AP Automation?** We love the fact that the software keeps a record of every invoice. Also, it helps us with internal controls by showing a record of all approvers. Sending invoices to the appropriate approver is very easy as well. **What do you dislike about SoftCo AP Automation?** There is not much that we dislike. An area for improvement can be that sometimes the invoice reading software(Readsoft) crashes. But a quick restart usually fixes this. (Less than a 1 minute fix) **What problems is SoftCo AP Automation solving and how is that benefiting you?** It has helped us with internal controls and has saved us a lot of time processing invoices and getting approvals. Invoices with discrepancies are quickly looked after and there is visibility of everything. ### 19. Professional, reliable piece of Software. **Rating:** 4.5/5.0 stars **Reviewed by:** Natasha W. | Purchase Ledger Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about SoftCo AP Automation?** Softco makes the day to day processing of invoices quick and simple. The majority of the invoices we receive are processed automatically by SoftCo with no problems. **What do you dislike about SoftCo AP Automation?** There is a bit of a delay when you have to manually process some invoices. The loading bar takes a while to complete and show the changes you have made on the invoices. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Due to the volume of invoices we receive as a company, the SoftCo application has saved us a lot of time by not having to manually process each and every invoice onto Sage. ### 20. Softco has significantly reduced the touchpoints we had with paper invoices and approvals. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about SoftCo AP Automation?** I love that everything is available digitally and there's an audit trail that tracks everywhere an invoice has been. This is important for us to determine breakdowns in our process and outline areas for improvement to more efficiently process our payables. **What do you dislike about SoftCo AP Automation?** Multiple queues for invoices to fall into and sometimes cases get stuck in a queue that cannot be handled by our team. It can cause invoices to get lost in the system, ultimately causing past due payments with our vendors. **What problems is SoftCo AP Automation solving and how is that benefiting you?** The majority of our payables are digital now and it allows a team of payables to process invoices rather than specific people owning certain vendors. This is key in our growing organization to prevent bottlenecks and efficiently process payables. **Official Response from Sophie Dodgson:** > Hi, Sophie here from SoftCo. We are always improving SoftCoAP and you will be glad to hear that we have consolidated the number of folders in SoftCo. If you contact Customer Support and they will put you in touch with our Customer Success team who will be able to take you through this in more detail. ### 21. Straight Forward **Rating:** 4.0/5.0 stars **Reviewed by:** Kirsty P. | Finance Assisitant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about SoftCo AP Automation?** It is so straightforward to use and easy to understand. Does the god its required to do. **What do you dislike about SoftCo AP Automation?** When you get the odd bug. But every system picks them up so not directly a dislike. **What problems is SoftCo AP Automation solving and how is that benefiting you?** No more manual processing quicker way of processing help to save labour time ### 22. End to End AP invoice automation using SOFTCO AP Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Rajasekhar I. | Principal Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about SoftCo AP Automation?** SOFTCO AP Automation has an intelligent mapping engine that provides insight into AP invoice matching percentage confidence with Purchase orders. This is the most unique and conscientious feature that makes softco outstanding in the AP e-invoicing space. It has multi-language capabilities, especially the languages capability pertains to Asian countries are magnanimous. **What do you dislike about SoftCo AP Automation?** A little bit more insight into reconciliation would be an added advantage. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Often Straight through processing is a challenging task for AP invoice automation and SOFTCO makes it easier to achieve straight-through processing. **Official Response from Sophie Dodgson:** > Hi Rajasekhar, Really appreciate this feedback. There are a number of reports including “Status Reports” and “Accruals Reports” which would solve this issue for you. If you contact Customer Support they will put you in touch with our Customer Success team who will be able to take you through this in more detail. Hope this is helpful. ### 23. Good system **Rating:** 3.0/5.0 stars **Reviewed by:** Amey M. | Accounts assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about SoftCo AP Automation?** I like knowing where to find invoices based on the filter options. **What do you dislike about SoftCo AP Automation?** It can be slow when there are lots of invoices to be processed. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Formating of invoice numbers - means less manual processing. **Official Response from Sophie Dodgson:** > Hi Amey, Sophie from SoftCo here. Can I suggest that you raise a ticket with Customer Support, and they will be able to help you with this issue. ### 24. In SoftCo we trust **Rating:** 5.0/5.0 stars **Reviewed by:** Aisling C. | Global Finance Transformation Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about SoftCo AP Automation?** Automatch, Dashboards, User friendly, confidence in data reaching ERP **What do you dislike about SoftCo AP Automation?** It's such a superior tool, no dislikes currently **What problems is SoftCo AP Automation solving and how is that benefiting you?** Helping us get our invoice data into ERP effectively and efficiently **Official Response from Sophie Dodgson:** > Aisling, Thanks very much for this review. Love the title. We may take it as our future tagline! ### 25. The SoftCo solution has allowed our company to increase efficiency in the AP processing function. **Rating:** 5.0/5.0 stars **Reviewed by:** Craig B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about SoftCo AP Automation?** The solution has cutdown on processing time and led to increased efficiency in handling our AP function. Invoices are no longer lost in the mail or left on someone's desk. When the company had to transition to work from home during the pandemic, we were able to do so seamlessly. **What do you dislike about SoftCo AP Automation?** To operate the system as we have configured it requires some additional administrative work to be done. However, we feel the benefits we receive from our configuration outweigh any additional admin work. **Recommendations to others considering SoftCo AP Automation:** If you are looking for an AP workflow solution I would recommend Softco AP. The features and customization have allowed our company to improve our AP process. **What problems is SoftCo AP Automation solving and how is that benefiting you?** The AP workflow has been transitioned from a strictly finance function to a collaboration across all departments and business partners. We have reduced processing time and misplaced invoices. We no longer have to store paper invoices or scan invoices for compliance requirements. The solution is integrated with our ERP system allowing us to view invoices images right through our ERP. ### 26. Great Product, Great Team! Major success in large manufacturing corporation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about SoftCo AP Automation?** Performance is excellent. User interface is very intuative. **What do you dislike about SoftCo AP Automation?** Integrations could be improved. Not very flexible in terms of connectivity. **What problems is SoftCo AP Automation solving and how is that benefiting you?** The reliance on paper invoices and email chains for approval was a major issue for us. SoftCo eliminated this and as an added bonus facilitated remote working. ### 27. Simple product that works well **Rating:** 4.0/5.0 stars **Reviewed by:** Mark D. | Head of finance, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about SoftCo AP Automation?** Easy and quick install , minimal requirement for internal IT resources **What do you dislike about SoftCo AP Automation?** Can be difficult to add in additional data / features **What problems is SoftCo AP Automation solving and how is that benefiting you?** Streamling the invoice approval process, reducing manual workload and freeing up staff for more value added actvities ### 28. AP Automation **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about SoftCo AP Automation?** I like the ability to have all our invoices in one place and searchable. The ability to track invoices from vendor to payment. **What do you dislike about SoftCo AP Automation?** The approval routing set-up and the invoices to receipt function. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Invoice trackability is the biggest benefit we have gotten from this system. **Official Response from Sophie Dodgson:** > Hi, Sophie from SoftCo here. Thanks very much for your comment. You mentioned the Approval Routing set up. There are several new features which would be of benefit to you. If you contact our Support Team and ask for a meeting with your Customer Success Manager, they can talk you through the different features. ### 29. Easy to use and gives ability to record wide variety of relevant data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about SoftCo AP Automation?** Easy to record invoices and search for them. Provides in-depth information for reqs and POs to be able to effectively process invoices (approver flows, dates, exceeding limits, etc.). **What do you dislike about SoftCo AP Automation?** Lack of alerts for changes from other users - would be helpful to know when there is an update so as to react promptly. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Improved communication and information flow from PO users to the AP team and vice versa (in an automated and easily referable to way. ### 30. Review of Softco AP Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about SoftCo AP Automation?** User interface makes it very easy for non-financial staff use. The approval mechanism is simple and intuitive. Support team are quick and responsive. **What do you dislike about SoftCo AP Automation?** Some of the management reports require further customisation. **What problems is SoftCo AP Automation solving and how is that benefiting you?** Facilitates remote working since invoices can be received and processed with minimal human intervention. Enables real time monitoring of spend and increased control over what is being ordered. Reduction in key person reliance. - [View SoftCo AP Automation pricing details and edition comparison](https://www.g2.com/products/softco-ap-automation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+07%3A48%3A23+-0500&secure%5Bsession_id%5D=640cb4b3-4ddf-426a-b6f5-ec5ac9680576&secure%5Btoken%5D=18f83dfe20ff7a65014c58436958ad511c68965390490a0133eaffa044a7aed4&format=llm_user) ## SoftCo AP Automation Features **Invoice Management** - Capture - Supplier Portal - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Workflows - Tax Compliance **Analytics** - Due Dates - KPIs **Integration** - Accounting - Payment Integration - ERP **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top SoftCo AP Automation Alternatives - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,944 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (408 reviews)