# Smoothwall SWG Reviews
**Vendor:** Smoothwall  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 5
## About Smoothwall SWG
Smoothwall SWG is a secure web gateway web filter to protect users.




## Smoothwall SWG Reviews
  ### 1. A decent product that works well in an Education environment

**Rating:** 3.5/5.0 stars

**Reviewed by:** Imran A. | ICT Network Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Smoothwall SWG?**

Has strong security features and ease of use, making it a great choice for organisations looking to safeguard their network.

**What do you dislike about Smoothwall SWG?**

Very difficult to get to the 2nd or 3rd level support when required.

**What problems is Smoothwall SWG solving and how is that benefiting you?**

Solves many critical problems related to web security and management, especially in environments where protecting users from harmful content, ensuring compliance, and maintaining productivity are essential.

  ### 2. Product does not support remote workers

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2020

**What do you like best about Smoothwall SWG?**

Safeguarding auto alert feature and website portal for staff to use

**What do you dislike about Smoothwall SWG?**

Product does not support remote working for learners or tutors i.e it doesn not tracker and block websites remotely. Depending on the config we are using it either does not allow the end user to connect to a public wifi or it blocks the end user from being able to upload files to any website.
Support department are not responsive, and after 6 months of it not working we are getting ask to advise what problems do we have?

**Recommendations to others considering Smoothwall SWG:**

Don't believe the sales demonstration, require a live demonstration to your particular requirements before you consider purchasing. Unless you have a dedicated technical tam that can spend days devoted to learning this I would suggest selecting an alternative product

**What problems is Smoothwall SWG solving and how is that benefiting you?**

Trying to safeguard learners but have only managed to do this stoping them connecting to the wireless network or from uploading any work

  ### 3. Web Filter and Protection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul C. | Self, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2018

**What do you like best about Smoothwall SWG?**

Smoothwall is a very powerful product that has many powerful features, such as web filter/proxy, caching, guest access, VPN, Malware detection and much more, the product is very good at helping to protect users and prevent mis-use of internet access, groups and people can be matched to AD stucture or internal groups, features include firewall, IPS/IDS

**What do you dislike about Smoothwall SWG?**

The menu and web admin layout is complex and messy and can take time to find the stuff you are after, there can be delays when adding new firewall settings, approval / blocking of websites

**Recommendations to others considering Smoothwall SWG:**

Take the time to read the manuals and setup guides as the setup can be confusing but overall a very power product that can really help protect your network and web usage

**What problems is Smoothwall SWG solving and how is that benefiting you?**

stop mis-use of web access when in work, protect network from a range of remote access attempts / hacks

  ### 4. Great Web Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Smoothwall SWG?**

The fact that you dont have to manage a URl whitelist/blacklist, this tool analyses and catagorizes in realtime.

**What do you dislike about Smoothwall SWG?**

It is possible to bypass using a basic VPN.

**What problems is Smoothwall SWG solving and how is that benefiting you?**

Users are now fully focused on work rather than being distracted by Facebook, Twitter and Youtube. Alot more productivity in the workplace.

  ### 5. Moving Away from Smoothwall

**Rating:** 2.0/5.0 stars

**Reviewed by:** Misty J. | Digital Learning Facilitator, Primary/Secondary Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Smoothwall SWG?**

Worked well for us. Robust filtering option for schools. 

**What do you dislike about Smoothwall SWG?**

Requires heavy handed management to pepper and test. Ran into sites that had to be continuously whitelisted to have access. 

**What problems is Smoothwall SWG solving and how is that benefiting you?**

Filtering of devices in K-12 situation. Able to keep students from bypassing filters via proxy. 


## Smoothwall SWG Discussions
  - [What i smoothwall meant to do](https://www.g2.com/discussions/what-i-smoothwall-meant-to-do) - 1 comment, 1 upvote

- [View Smoothwall SWG pricing details and edition comparison](https://www.g2.com/products/smoothwall-swg/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+23%3A35%3A58+-0500&secure%5Bsession_id%5D=dcc226cf-a724-446e-a903-28d2b1721723&secure%5Btoken%5D=0eec66ecab9f5164c6dba78ebbc1775adab1db9c7ccd01c6ca58d9ac52f8cc4a&format=llm_user)

## Smoothwall SWG Features
**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

## Top Smoothwall SWG Alternatives
  - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (266 reviews)
  - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (242 reviews)
  - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (215 reviews)

