1. [Home](https://www.g2.com/) 2. ... 3. [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services) 4. [Smith.ai Virtual Receptionists Discussions](https://www.g2.com/products/smith-ai-virtual-receptionists/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ea059b4f5bb6f5b014c3deb5ef87b4a5/smith-ai-virtual-receptionists.png "Product Avatar Image") ![Reward for good Smith.ai Virtual Receptionists reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Smith.ai Virtual Receptionists reviews") ](/products/smith-ai-virtual-receptionists/reviews) [ Smith.ai Virtual Receptionists ](/products/smith-ai-virtual-receptionists/reviews) (73)4.9/5 Smith.ai offers superior call answering and intake services for businesses of all sizes. Our Virtual Receptionist plans include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus a risk-free 30-day, money-back guarantee. We also offer AI Receptionist, our AI + human call answering solution. On these plans, our AI handles the call answering and our live agents are available as backup, for escalations and more complex calls. AI Receptionist plans start at $95/month. With 7,000+ integrations, including Clio, MyCase, HouseCall Pro, Service Titan, LawPay, and Calendly, plus Zapier and Make, conversations are synced with your systems in real-time. With Smith.ai, businesses can automatically record their inbound and outbound calls so they never miss what their customers have to say. These calls will also be transcribed with personally identifiable information (PII) — such as credit card and Social Security numbers — automatically redacted so businesses can review calls by searching for specific keywords. Smith.ai clients also have access to business intelligence tools like Call Intelligence, a robust set of features available within the Call Dashboard that puts key phone call data directly into your hands. The Call Intelligence tool lets businesses review and analyze phone call data of what actions were taken during calls including scheduled appointments, calls transferred, completed intake forms, and more so you can operate your business more efficiently. Show More * * * ### 89.0 Nps Score Already have Smith.ai Virtual Receptionists? ### All Smith.ai Virtual Receptionists Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Smith.ai Virtual Receptionists used for? ](/discussions/what-is-smith-ai-virtual-receptionists-used-for) What is Smith.ai Virtual Receptionists used for? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/ba523b00-9e61-4b82-a38e-b3bd066224e9 "Samir S.") • almost 5 years ago More Options - [ # How does this benefit my business? ](/discussions/how-does-this-benefit-my-business) How does the pricing work? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/d98fb4d7-9f9f-427d-97bc-f1f2b6dca866 "Samir S.") • almost 5 years ago Marketing and Events Associate at Smith.ai More Options - [ # What if I don't need 24/7 answering? ](/discussions/what-if-i-don-t-need-24-7-answering-25e29d77-14b8-436f-85f8-148ab9f78cdf) Do you offer options for non-24/7 answering? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/d98fb4d7-9f9f-427d-97bc-f1f2b6dca866 "Samir S.") • almost 5 years ago Marketing and Events Associate at Smith.ai More Options - [ # Do you offer discounts? ](/discussions/do-you-offer-discounts) Do you offer discounts to new customers? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/ba523b00-9e61-4b82-a38e-b3bd066224e9 "Samir S.") • almost 5 years ago More Options - [ # Do I need to sign a contract? ](/discussions/do-i-need-to-sign-a-contract) Are contracts required? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/ba523b00-9e61-4b82-a38e-b3bd066224e9 "Samir S.") • almost 5 years ago More Options - [ # Can I change my plan? ](/discussions/can-i-change-my-plan-b8fb3003-4d72-4335-bed7-99e42c800884) Am I able to change my plan easily? For example, from the starter plan to the basic plan? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/ba523b00-9e61-4b82-a38e-b3bd066224e9 "Samir S.") • almost 5 years ago More Options - [ # Do spam calls count against my package? ](/discussions/do-spam-calls-count-against-my-package) Will spam calls count against my monthly call package? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... [Samir S.](https://www.g2.com/users/ba523b00-9e61-4b82-a38e-b3bd066224e9 "Samir S.") • almost 5 years ago More Options - [ # Why do you bill by call rather than by minute(s)? ](/discussions/why-do-you-bill-by-call-rather-than-by-minute-s) Why do you charge per call instead of by per minute like other services? [ Virtual Receptionist Services Providers ](https://www.g2.com/tags/virtual-receptionist-services-providers) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.&title=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Smith.ai+Virtual+Receptionists+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%0aAsk+Smith.ai+Virtual+Receptionists+questions+and+get+answers+from+expert+users+in+our+Smith.ai+Virtual+Receptionists+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/smith-ai-virtual-receptionists/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/24147c5447901f100bc5ed5fab4468be/smith-ai-virtual-receptionists.svg "Product Avatar Image") ### Have you used Smith.ai Virtual Receptionists before? Answer a few questions to help the Smith.ai Virtual Receptionists community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmith-ai-virtual-receptionists%2Fdiscuss%3Fsmall_ask%3Dsmith-ai-virtual-receptionists) No ## Top Contributors in Smith.ai Virtual Receptionists 1 ![Maddy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddy M.") MM Loading... ### [Maddy M.](https://www.g2.com/users/710f5644-9a69-4d2d-86bf-9ae71a81fd34 "Maddy M.") SVP of Growth 7 pts 2 ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Loading... ### [Samir S.](https://www.g2.com/users/ba523b00-9e61-4b82-a38e-b3bd066224e9 "Samir S.") 5 pts 3 ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") 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