--- title: SmartSurvey Reviews meta\_title: 'SmartSurvey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how SmartSurvey works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 47 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SmartSurvey Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SmartSurvey but has limited features. Are you part of the SmartSurvey team? [Upgrade your plan](https://my.g2.com/smartsurvey/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. Connect SmartSurvey to the tools your team uses such as HubSpot, Salesforce, Power BI, MS Teams and so many more. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With hundreds of thousands of users from across the world and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Learn more by visiting https://www.smartsurvey.co.uk/ * * * Seller [SmartSurvey](https://www.g2.com/sellers/smartsurvey) Discussions [SmartSurvey Community](https://www.g2.com/products/smartsurvey/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Nathan Scott Show More ## Pricing Pricing provided by SmartSurvey. ### Basic Free ### Advanced £90.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsurvey/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Alchemer Survey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alchemer Survey") Alchemer Survey 4.4/5(956) ](https://www.g2.com/products/alchemer-survey/reviews) [ View All Alternatives ](https://www.g2.com/products/smartsurvey/competitors/alternatives) ## User Insights Average based on 47 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") AG Verified User in Government Relations Small-Business (50 or fewer emp.) 12/1/2017 "use full to create the survey in needed to reach people online" 3.5/5 What do you like best about SmartSurvey? fairly easy to use when creating the questionnaire Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? i dont like the fact that it doesn't tell me if someone has completed a questionnaire. Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? I have used smart survey to relate a survey link on a web site i have about Malverns Neighbourhood plan Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Small-Business (50 or fewer emp.) 12/8/2017 "Thanks to Smart Survey" 4/5 What do you like best about SmartSurvey? Ease of use and choice of question types Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? SS code not allowable on some sites Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? General information gathering Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 10/12/2017 "Great product for capturing feedback" 4.5/5 What do you like best about SmartSurvey? Ease of use. Surveys can be set up very quickly Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? No dislikes at the moment. Have been able to do everything we need using the software. Review collected by and hosted on G2.com. Recommendations to others considering SmartSurvey: Easy to trial before making purchase. Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? Very easy to get fast feedback from pupils, staff and parents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 8/17/2017 "So easy to use." 5/5 What do you like best about SmartSurvey? This software is easy to use and it looks very clean, After some years using a leading competitor's product this is a delight. Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? Nothing really - just getting used to where things are in a new piece of software. Review collected by and hosted on G2.com. Recommendations to others considering SmartSurvey: Just try it you won't be disappointed. Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? Collecting present customers' feedback to monitor quality and need. Surveying potential customers to understand and provide the service they require Collecting end point data Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 3/6/2017 "Easy to use survey software with useful and simple results processing" 4.5/5 What do you like best about SmartSurvey? I found creating the survey easy to use and intuitive. There were a large range of question types (multiple choice, single answer etc), allowing you to tailor the survye to your needs and keep it interesting for respondents. It was very easy to reorder and edit the survey before launching. Also very simple to make the survey go 'live' and to close it. The results can be exported as data, and there is easy analysis and easy filtering of results. Highly recommended. Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? I liked the product, and had no real complaints. Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? Survey of a range of stakeholders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Peter C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter C.") PC Peter C. Joint Founder & Director Marketing and Advertising Small-Business (50 or fewer emp.) 10/21/2016 "Good solid product" 4/5 What do you like best about SmartSurvey? Easy to use. Good support. Very functional and not too expensive. Good email engine. Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? Some of the export options could be better. Better short term access to some of the premium features Review collected by and hosted on G2.com. Recommendations to others considering SmartSurvey: It is UK based which can be helpful Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? We are an HCI buisness so need a solid to to manage surveys Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") GN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 8/18/2016 "User Friendly Survey Software." 4.5/5 What do you like best about SmartSurvey? User Friendly Interface makes setting up surveys from scratch very simple. Support is efficient and helpful. Review collected by and hosted on G2.com. What do you dislike about SmartSurvey? Slight limitation on question types and would like same page skip logic, this doesn't take away from the products other features though. Review collected by and hosted on G2.com. What problems is SmartSurvey solving and how is that benefiting you? Allows us to conduct bespoke in house surveys. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about SmartSurvey? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SmartSurvey ](https://www.g2.com/products/smartsurvey/discussions/new) GU Guest User What is SmartSurvey used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartsurvey-used-for) GU Guest User • Last activity over 4 years ago What is SmartSurvey? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartsurvey) [ View all Discussions ](https://www.g2.com/products/smartsurvey/discuss) ## Pricing Options Pricing provided by SmartSurvey. ### Basic Free ### Advanced £90.00 1 User Per Month ### Growth Starting at £125.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsurvey/pricing) SmartSurvey Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/smartsurvey-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualtrics-market-research-vs-smartsurvey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(956) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-smartsurvey) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey) ##### Explore More [Recommended app for global payroll processing](https://www.g2.com/discussions/what-s-a-recommended-app-for-global-payroll-processing)[Which JDK runtime performance and security update strategies work best for enterprise teams with strict patch compliance requirements?](https://www.g2.com/discussions/which-jdk-runtime-performance-and-security-update-strategies-work-best-for-enterprise-teams-with-strict-patch-compliance-requirements)[What is the best network management tool for hybrid networks?](https://www.g2.com/discussions/what-is-the-best-network-management-tool-for-hybrid-networks) [CrowdStrike vs Wiz for a security team that needs cloud infrastructure monitoring with solid posture management and automated misconfiguration remediation?](https://www.g2.com/discussions/crowdstrike-vs-wiz-for-a-security-team-that-needs-cloud-infrastructure-monitoring-with-solid-posture-management-and-automated-misconfiguration-remediation)[Which managed IoT services tools deliver strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/which-managed-iot-services-tools-deliver-strong-implementation-support-for-large-enterprise-deployments)[What secure data room solutions are ideal for corporate legal teams?](https://www.g2.com/discussions/what-secure-data-room-solutions-are-ideal-for-corporate-legal-teams) [Show MoreShow Less](javascript:void(0);)