2026 Best Software Awards are here!See the list
Compare SmartSurvey and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (45.7% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free
Contact Us
SmartSurvey
Star Rating
(47)4.6 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 6 pricing plansSurveyMonkey
Star Rating
(23,401)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface and straightforward survey creation process. Users appreciate the variety of templates and question types available, making it easy to tailor surveys to their needs.
- Users say that SmartSurvey offers a compelling free account option, which allows access to detailed reporting features. However, some users express a desire for more flexibility, noting that the free plan limits responses to 100 per month, which can be restrictive for larger projects.
- Reviewers mention that SurveyMonkey's robust distribution options, including email and unique codes, enhance its usability for teams. This flexibility in sharing surveys is highlighted as a significant advantage over SmartSurvey, which, while simple, may not offer the same level of distribution capabilities.
- According to verified reviews, SmartSurvey shines in its reporting and analytics features, receiving high marks for the quality of insights it provides. Users appreciate the detailed statistics and the ease of sharing results, which can be particularly beneficial for non-technical staff.
- G2 reviewers highlight that SurveyMonkey's support quality is generally good, but it does not match the high ratings that SmartSurvey receives in this area. Users of SmartSurvey often commend the responsive support team, which can be a crucial factor for businesses needing assistance.
- Users report that both platforms have their strengths in setup and administration, but SurveyMonkey's slightly lower scores in these areas suggest that some users may encounter minor challenges during implementation compared to SmartSurvey, which is noted for its user-friendly setup process.
Pricing
Entry-Level Pricing
SmartSurvey
Basic Plan
Free
- Unlimited surveys
- 15 questions per survey
- 100 responses per month
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SmartSurvey
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.1
42
9.0
20,563
Ease of Use
9.0
42
9.2
20,680
Ease of Setup
9.1
21
9.0
8,016
Ease of Admin
9.0
21
8.9
7,613
Quality of Support
9.3
40
8.6
14,591
Has the product been a good partner in doing business?
9.0
20
8.8
6,662
Product Direction (% positive)
8.9
41
7.7
20,124
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.0
5
9.0
1438
8.3
5
8.9
1426
Not enough data
8.6
1353
8.7
5
8.8
1397
Survey Customization
Not enough data
8.5
1160
Not enough data
8.2
1198
Not enough data
8.1
1076
Not enough data
8.1
907
Survey Insights
9.2
6
8.6
1364
Feature Not Available
8.0
936
8.6
6
8.5
1258
8.3
5
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
SmartSurvey and SurveyMonkey are categorized as Survey
Unique Categories
SmartSurvey has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
SmartSurvey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
15.2%
Research
8.7%
Government Administration
8.7%
Real Estate
6.5%
Wholesale
4.3%
Other
56.5%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What is SmartSurvey?
1 Comment
Official Response from SmartSurvey
SmartSurvey is an online survey and forms platform with user friendly yet advanced survey software. It enables our customers to drive valuable insights...Read more
SmartSurvey has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
