--- title: SmartRMS Reviews meta\_title: 'SmartRMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SmartRMS works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 1 scale: '5' date\_modified: '2025-12-06' parent\_category: name: Law Enforcement url: https://www.g2.com/categories/law-enforcement ---

# SmartRMS Reviews & Product Details

SmartRMS, is an industry-leading solution for the collection, sharing, reporting, analysis and administration of data collected by all law enforcement and public safety agencies.

* * *

Seller
 [SmartCOP](https://www.g2.com/sellers/smartcop)
Discussions
 [SmartRMS Community](https://www.g2.com/products/smartrms/discuss)
Overview by
 Laura Simcik

Show More

## Top-Rated Alternatives

[

 ![Smart CAD](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smart CAD")

Smart CAD

5/5(37)

](https://www.g2.com/products/smart-cad/reviews)

[

 ![CentralSquare Public Safety & Justice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CentralSquare Public Safety & Justice")

CentralSquare Public Safety & Justice

3.9/5(17)

](https://www.g2.com/products/centralsquare-public-safety-justice/reviews)

[

 ![Tyler Enterprise Public Safety](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler Enterprise Public Safety")

Tyler Enterprise Public Safety

4.2/5(13)

](https://www.g2.com/products/tyler-enterprise-public-safety/reviews)

[
View All Alternatives
](https://www.g2.com/products/smartrms/competitors/alternatives)

  

 ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement")
UL

Verified User in Law Enforcement

Enterprise (\> 1000 emp.)

6/25/2021

"RMS is user friendly"

4/5

What do you like best about SmartRMS?

The layout is convenient and user friendly. Review collected by and hosted on G2.com.

What do you dislike about SmartRMS?

Not applicable/no features that I dislike currently with the program. Review collected by and hosted on G2.com.

What problems is SmartRMS solving and how is that benefiting you?

Efficient record tracking, offense reporting, case management Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of SmartRMS for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Smart CAD Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1b8e090502c958cbbd29643c0aca7d0/smart-cad.png "Smart CAD Logo")

Smart CAD

5.0

 (37) 

Smart CAD is an intuitive solution for rapid unit dispatching and incident management. Trusted by public safety units and emergency services in over 50 countries, it delivers a full set of features including call handling, case management, location tracking, integrated video feeds, and many more. By streamlining the assignment of first responders, facilitating seamless communication and information sharing, and enabling effective field coordination, Smart CAD enhances operational efficiency and saves time, ensuring timely, coordinated response.

](https://www.g2.com/products/smart-cad/reviews "Smart CAD")[

2

 ![CentralSquare Public Safety & Justice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c13d9cbd59ca1d2d2884f006aa5689c6/centralsquare-public-safety-justice.svg "CentralSquare Public Safety & Justice Logo")

CentralSquare Public Safety & Justice

3.9

 (17) 

CentralSquare Public Safety Pro Suite is the world’s first plug-and-play public safety suite, featuring 911, CAD, RMS, Mobile and Jail—in one place. Built specifically for medium and small-sized agencies, Pro Suite is fast, easy-to-use, and configurable to your agency’s unique needs, so you can drive efficiencies at every level of your organization.

](https://www.g2.com/products/centralsquare-public-safety-justice/reviews "CentralSquare Public Safety & Justice")[

3

 ![Tyler Enterprise Public Safety Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b8a752057add4681a1fc9b5f5b03948e/tyler-enterprise-public-safety.svg "Tyler Enterprise Public Safety Logo")

Tyler Enterprise Public Safety

4.2

 (13) 

Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy access to critical information and workflow make public safety agencies work more efficiently. Enterprise Public Safety solutions provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates.

](https://www.g2.com/products/tyler-enterprise-public-safety/reviews "Tyler Enterprise Public Safety")[

4

 ![IRIMS Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3dc6bbe6876695d4ed654c352687873e/irims.png "IRIMS Logo")

IRIMS

4.8

 (2) 

iRIMS gives authorized users secure access to an agency's records through a web browser within the agency's network or if enabled, over the internet. The simple interface requires no training and gives instant access to the information found in RIMS.

](https://www.g2.com/products/irims/reviews "IRIMS")[

5

 ![Caliber RMS Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a7a858b1c69cdec47da6e05f5ab007b8/caliber-rms.png "Caliber RMS Logo")

Caliber RMS

 (0) 

Caliber Records Management Systems (RMS) products deploy quickly, providing unsurpassed data sharing that interfaces with multi-environment implementation choices.

](https://www.g2.com/products/caliber-rms/reviews "Caliber RMS")[

6

 ![Crimestar Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_329b6897874e6853416c7c454025b24a/crimestar.gif "Crimestar Logo")

Crimestar

5.0

 (1) 

Crimestar is designed to be an integrated, flexible and powerful suite of information management tools for law enforcement and the public safety market.

](https://www.g2.com/products/crimestar/reviews "Crimestar")[

7

 ![matrix Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e166e60b668617b4d1dc2f511d0c40e7/matrix-pointe-software-matrix.png "matrix Logo")

matrix

4.9

 (4) 

MatrixE-Docs helps you cost-effectively manage content-and easily distribute content as appropriate to accelerate your workflow.

](https://www.g2.com/products/matrix-pointe-software-matrix/reviews "matrix")[

8

 ![A.L.E.I.R. Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_121cc09f68d084eb2f78d375f98f267b/a-l-e-i-r.jpg "A.L.E.I.R. Logo")

A.L.E.I.R.

4.3

 (4) 

A.L.E.I.R. is a computerized police records management and police dispatch system designed for law enforcement and security agencies.

](https://www.g2.com/products/a-l-e-i-r/reviews "A.L.E.I.R.")[

9

 ![vRMS Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_365a9d0b02ca88f906432ceba7e15442/versaterm-vrms.png "vRMS Logo")

vRMS

3.2

 (3) 

vRMS is a records management system with integrated CAD and mobile workstation to help manage the flow of information with features to help you manage your agencies data and records.

](https://www.g2.com/products/versaterm-vrms/reviews "vRMS")[

10

 ![Spillman Flex RMS Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b4f369f2426838916b582fade68a9db8/spillman-flex-rms.png "Spillman Flex RMS Logo")

Spillman Flex RMS

4.5

 (3) 

Spillman Flex RMS helps to reduces the cost and complexity of entering, managing, and extracting critical data that public safety agencies use every day.

](https://www.g2.com/products/spillman-flex-rms/reviews "Spillman Flex RMS")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/smartrms/pricing)

##### Categories on G2

[Police Records Management System (RMS)](https://www.g2.com/categories/police-records-management-system-rms)

##### Explore More

[What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[Is a dedicated capital project management platform worth it for a utilities company?](https://www.g2.com/discussions/is-a-dedicated-capital-project-management-platform-worth-it-for-a-utilities-company%20)[Speed Kit vs WP Rocket: which web client accelerator delivers better caching and compression effectiveness?](https://www.g2.com/discussions/speed-kit-vs-wp-rocket-which-web-client-accelerator-delivers-better-caching-and-compression-effectiveness)

[Reliable performance review tools for app developers](https://www.g2.com/discussions/reliable-performance-review-tools-for-app-developers-what-s-helping-your-teams-grow)[What's the best tip distribution software for labor compliance and payroll management?](https://www.g2.com/discussions/what-s-the-best-tip-distribution-software-for-labor-compliance-and-payroll-management)[What is the best idea management software for a small remote team that needs a lightweight way to collect, discuss and prioritize ideas without an enterprise platform?](https://www.g2.com/discussions/what-is-the-best-idea-management-software-for-a-small-remote-team-that-needs-a-lightweight-way-to-collect-discuss-and-prioritize-ideas-without-an-enterprise-platform)

[Show MoreShow Less](javascript:void(0);)