---
title: Smartcat Reviews
meta_title: 'Smartcat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 141 reviews by the users' company size, role or industry
  to find out how Smartcat works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 141
  scale: '5'
date_modified: '2026-07-18'
parent_category:
  name: Localization
  url: https://www.g2.com/categories/localization
---

# Smartcat Reviews
**Vendor:** Smartcat  
**Category:** [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 141
## About Smartcat
Smartcat is an AI platform with expert-enabled AI Agents that automate the entire content lifecycle – creating, translating, and localizing content simultaneously. This means content is ready to launch day one in every language and market without delays. These AI Agents continuously learn from human-in-the-loop workflows, so they understand your brand voice, ensure compliance, and maintain quality. By replacing fragmented tools and manual processes with intelligent automation and unified workflows, Smartcat helps global teams deliver consistent, high-quality content faster and at scale. For complex or high-stakes content, Smartcat connects users to the world’s largest marketplace of linguists and editors, all orchestrated by AI for maximum efficiency. More than 1,000 companies, including 25% of the Fortune 1000, rely on Smartcat to accelerate global growth and streamline their content operations.



## Smartcat Pros & Cons
**What users like:**

- Users love the **ease of use** of Smartcat, finding it accessible and efficient for all skill levels. (3 reviews)
- Users highlight the **exceptional customer support** of Smartcat, ensuring all problems are resolved quickly and efficiently. (2 reviews)
- Users find Smartcat to be **highly efficient** , significantly speeding up their project completion and enhancing overall productivity. (2 reviews)
- Users are highly satisfied with Smartcat&#39;s **efficiency and problem-solving capabilities** , finding it an invaluable tool for all. (2 reviews)
- Users find Smartcat to be an **efficient automation solution** that is accessible for everyone. (1 reviews)
- Helpful (1 reviews)
- Users appreciate the **simple and user-friendly interface** of Smartcat, making it ideal for freelancers and translators. (1 reviews)
- Time Efficiency (1 reviews)
- Users appreciate the **time-saving** features of Smartcat, allowing for faster project completion and effortless payment management. (1 reviews)

**What users dislike:**

- Users find that Smartcat lacks some essential tools, highlighting the **missing features** that affect their productivity. (1 reviews)
- Users experience **process inefficiency** with Smartcat, leading to delays and frustration in their workflow. (1 reviews)

## Smartcat Reviews
  ### 1. It the perfection online and friendly editor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josué Jonathan J. | Haitian Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2020

**What do you like best about Smartcat?**

I really love the design, the support, and it is surprisingly to see how great is a free cat tool when you heard something is free you probably think it is basic or limited but Smartcat is the full version for free. I really like the project manager they are friendly and kind, they help when you are in need and they are nice people.

**What do you dislike about Smartcat?**

I am sorry to tell I can’t find something I don’t like with Smartcat I just feel confident when I am using Smartcat.

**Recommendations to others considering Smartcat:**

It is a good online platform to use. It is easy and simple. I truly recommend it.

**What problems is Smartcat solving and how is that benefiting you?**

I am helping with translation and my benefit is to feel the joy I could bring to families.

  ### 2. Would not recommend to Freelancers as they do not comply with their supplier agreement

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2019

**What do you like best about Smartcat?**

SmartCAT is an intuitive platform that I have enjoyed using for quite some time now. It has all the basic functionalities of a CAT tool and is great for connecting LSPs with freelancers.

**What do you dislike about Smartcat?**

The "find and replace" function doesn't work. The Machine translation could be greatly improved.  However, my biggest problem with them as of late has been a lack of payments. I have been in contact with the SmartCAT support team for almost 6 months about this delayed payment (which is worth a substantial amount), but as the payment has not been made by the LSP, SmartCAT have been brushing me off, to the point of stopping replying to my emails.  SmartCAT say they guarantee to make payments for jobs completed and accepted within SmartCAT, but have failed to deliver. I have therefore lost complete trust in them and would not recommend.

**Recommendations to others considering Smartcat:**

SmartCAT is good for use as  CAT tool, but don't rely on them to comply with payments.

**What problems is Smartcat solving and how is that benefiting you?**

SmartCAT is all online, so it means you can work from any device and pick up exactly where you left off. It also allows you to chat to project managers quickly and easily and negotiate rates and deadlines. Apart from that it provides all the benefits of using any CAT tool - uniformity, consistency and ease translation.

  ### 3. Smartcat is free, fast and modern

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2019

**What do you like best about Smartcat?**

Unlike other CAT-tool, SmartCat is free and interface is very easy to use. As you re online, you have access to all your projects, the current and archived ones. You don’t have any limitation, you can convert your source files and choose the machine translation or automatically filling the similar segments and work with the client directly-now you can request a payment from the client.

**What do you dislike about Smartcat?**

Unfortunately it s not a well known platform. Its popular only in Russian speaking countries, so when I send my profile link to the clients in other countries - 95% of them don’t know it. As well I can’t use it well on my mobile phone or ipad which is so sad if you are in a hurry to deliver your translation

**Recommendations to others considering Smartcat:**

Smartcat is free and smart enough to save your time!

**What problems is Smartcat solving and how is that benefiting you?**

It is not supported on mobile phones or ipad. Like memsource, you can’t work offline on your local computer. Always need to update the glossary 

  ### 4. Not so friendly for Arabic

**Rating:** 3.0/5.0 stars

**Reviewed by:** Lara A. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2019

**What do you like best about Smartcat?**

It saves time, just like any CAT tool, I guess. It can accessed anywhere which is a plus. It is easy to use.

**What do you dislike about Smartcat?**

It doesn't support Arabic very well. The different text direction works, but in tables it doesn't. i have to manually mirror the tables afterwards. There are other nuances that the tool doesn't capture (such as punctuation spaces, and the lack of 'th" or "nd" in Arabic. I also don't understand why it doesn't use the translation memory sometimes and gives me instead machine translation, which for Arabic - as you can imagine - is a disaster! I don't like that i can't compile one full translation memory per client. In addition I can't seem to be able to scroll down fast when in the translation window, it seems to be always "refreshing" and pulls me back up to where i started! Finally, the downloaded translations come in three fonts or more. The Bold and Italic are almost always inverted. So, as a result, i spend a lot of time formatting.  
As a final note, it seems to me that SmartCat puts most of its effort in the corporate side of the business than retail (freelancers). All the updates i get are about managing projects better and facilitating payments rather than updating the linguistic side of the tool.

**What problems is Smartcat solving and how is that benefiting you?**

Saving time - most and foremost. Consistency is also a good benefit. I haven't used other CAT tools so I can't really compare it against others. 

  ### 5. "Advanced powerful translation tools"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phavinee N. | Freelance Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2019

**What do you like best about Smartcat?**

File conversion features for translation and the platform is very beautiful and easy to use. Work and follow-up are easy. Each functions that are easy to use and hassle-free, it's suitable for those who start working on document translation. The effective analysis of translations that are easy to understand and we can track work at any stage. Earn unlimited income, get and pay through the platform easier. I need to recommend this tools for every new translators.

**What do you dislike about Smartcat?**

There is nothing I don't like. But it has only the problem of logging in a little, which sometimes enter the same email but like accessing different sources of information.

**Recommendations to others considering Smartcat:**

Translation tool that makes your work easier than ever.

**What problems is Smartcat solving and how is that benefiting you?**

There is no problem with Smartcat because Smartcat is a source of extra income for me.

  ### 6. Intuitive, collaborative and free

**Rating:** 4.5/5.0 stars

**Reviewed by:** Becky P. | Translator and Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2019

**What do you like best about Smartcat?**

When you hear something’s free you usually think basic or limited. Not with Smartcat. It’s surprisingly comprehensive but also very easy to use. I’ve tried many CAT tools and settled on Smartcat because it’s ready to go, very intuitive and has everything most translators need. I also love that I can easily collaborate with other translators within the platform.

**What do you dislike about Smartcat?**

It’s a shame I cannot access Smartcat on my phone to check on projects or reply in the chat.

**Recommendations to others considering Smartcat:**

If you need a solid, all-round translation tool and environment, you can’t go wrong with Smartcat. Like with any CAT tool, there are still things that can be improved but it's constantly updated so it will only get better with time. Give it a go and see for yourself. It’s free so you really have nothing to lose.

**What problems is Smartcat solving and how is that benefiting you?**

I am a huge fan of time-saving, user-friendly tools for my translation business. Smartcat is not only a productivity booster for me as a translator but also a comprehensive project ecosystem where I can collaborate with other professionals. I love that it's all easily accessible in one space.

  ### 7. SmartCAT influence

**Rating:** 5.0/5.0 stars

**Reviewed by:** José Antonio M. | Fundador, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Smartcat?**

With Smart CAT I have had the chance to develop my skills in a variety of translated documents and projects so it had enhanced my understanding of what translation is and what I can do to help others

**What do you dislike about Smartcat?**

Sometimes I don't have time to accept the projects and when I open the website they are already taken but I know it is not SmartCat's fault. I have to find a way to really accept the projects as fast as possible.

**Recommendations to others considering Smartcat:**

I highly recommend it

**What problems is Smartcat solving and how is that benefiting you?**

The variety of protects and topics to be translated had been a challenge and I really appreciate that as it keeps me all the time studying and catching up with new terms and words.

  ### 8. This is the best CAT tool I've ever used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Smartcat?**

First of all, it is completely free for the freelancers. It doesn't hold back any of its features from the users. There is not a single feature you will miss on this platform. Its interface is super easy to work on. It also let people hire vendors on this platform. The more a freelancer work on it, the better his/her chances become to be hired. 

**What do you dislike about Smartcat?**

I'm yet to find one. For now, I find it to be good for my expectations.

**What problems is Smartcat solving and how is that benefiting you?**

I work on translation files on this platform. I get more exposure within the translation community and it makes my work faster.

  ### 9. SmartCat is a great starting CAT Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brianna A. | Japanese Translator, Translation and Localization, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Smartcat?**

How organized the finished document is after you export it to Word. 

**What do you dislike about Smartcat?**

Sometimes the document will be mismatched so I'll have to re-upload another one. 

**What problems is Smartcat solving and how is that benefiting you?**

I used to type an entire Word document up with my translation and found it was tiring. With SmartCat, all I have to do is upload the document with the foreign language and it automatically organizes it for me into sections. It's become much faster and easier to use for my translations. 

  ### 10. Smartcat is the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zura A. | Executive Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2019

**What do you like best about Smartcat?**

Range of possibilities, speed of operations, smart services

**What do you dislike about Smartcat?**

Nothing special, only factors of time zone: when I get a task at 4 p.m. of my  time I response late

**Recommendations to others considering Smartcat:**

Work with Smartcat, it's very useful

**What problems is Smartcat solving and how is that benefiting you?**

I would like to have better TM and MT for my native Georgian

  ### 11. Reliable software backed up by an amazing support team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter S. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Smartcat?**

The tool is great and I use it daily in my work. It took me minutes to get started and I quickly got used to working with it, although I still had a few questions I needed answered to be able to make the most out of it. I looked online but eventually contacted the support team, who were really quick to respond and extremely helpful (not to mention patient!). More useful features have been added to SmartCAT since I started using it, making the tool even more powerful. It has honestly made my work much easier and more efficient :)

**What do you dislike about Smartcat?**

Searching for text across an entire project is not possible. However, tech support said this feature will be released soon.

**What problems is Smartcat solving and how is that benefiting you?**

-

  ### 12. Simple and very intuitive tool for English Translators

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2019

**What do you like best about Smartcat?**

As a free tool, I wasn't expecting too much at first, but turn out to be a very efficient tool for English translators. Smartcat is a simple, intuitive and user-friendly tool. It also has useful options for QA check and Revision. For small projects, this tool is just perfect. 


**What do you dislike about Smartcat?**

Maybe it needs improvement on some advanced options.


**Recommendations to others considering Smartcat:**

It's the easiest and fastest way to get projects done. Smartcat exceeded my expectations.

**What problems is Smartcat solving and how is that benefiting you?**

It was a very pleasant experience. As a translation student, the impact on my project was huge. I could get translations done without knowing the use of complex functions or have too much experience with other tools because this one was unexpectedly user-friendly. I got to do my project much faster than usual and without worries. 

  ### 13. SMARTCAT: A WONDERFUL WORLD FOR FREELANCERS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2019

**What do you like best about Smartcat?**

Smartcat is the best platform on which I work. The functional system for both freelancers and customers make the process easier. Also, the support team's role in making freelancers happy is huge.

**What do you dislike about Smartcat?**

I did observe nothing that disappoint me so far. If so, I belive that Smartcat will fix that immediately.

**Recommendations to others considering Smartcat:**

Use it, feel it and make your translations better!

**What problems is Smartcat solving and how is that benefiting you?**

I got a chance to understand the expectations of the customers according to which I could pay special attention to the details and the translation process.

  ### 14. Great CAT Tool at no cost!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2020

**What do you like best about Smartcat?**

The best feature is that it's a free CAT tool

**What do you dislike about Smartcat?**

Although Tech Support is good, they could work a bit faster

**What problems is Smartcat solving and how is that benefiting you?**

I can translate faster and without paying for the app which is quite difficult with other CAT Tools when you are starting as a freelance translator

  ### 15. It has helped me turn in my work faster.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen S. | Translator English-Spanish, Food Production, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Smartcat?**

I like that it is online and I can work from any computer that has internet access.

**What do you dislike about Smartcat?**

I wish there were more translation memory options available.

**What problems is Smartcat solving and how is that benefiting you?**

Since I can work from anywhere, I have been able to finish my translations faster and meet my deadlines.

  ### 16. Legitimate, reliable, easy, secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sivakumar R. | Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2019

**What do you like best about Smartcat?**

Repetitive words or related content are shown for our convenience, allowing us to access them easily, which is very simple, with no hidden charges, free, and easy.

**What do you dislike about Smartcat?**

There is nothing for this tool as of now, I'm still working on it.

**Recommendations to others considering Smartcat:**

Easy, Free and Secure

**What problems is Smartcat solving and how is that benefiting you?**

Nothing

  ### 17. Excellent!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2019

**What do you like best about Smartcat?**

I love the easy and very precise flow of formatting from the original to the target. Similarly, for me, being able to connect to and buy pages in DeepL was crucial.

**What do you dislike about Smartcat?**

Not being able to use the predictive mode when in the CAT tool with DeepL

**Recommendations to others considering Smartcat:**

Excellent, easy to use, and great MT connections

**What problems is Smartcat solving and how is that benefiting you?**

Excellent output for PEMT

  ### 18. An integrated solution I couldn't do without.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed A. | Subsea Engineer, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2019

**What do you like best about Smartcat?**

The cattool available with no expensive licenses.

**What do you dislike about Smartcat?**

Still some room for improvements, but so far so good.

**What problems is Smartcat solving and how is that benefiting you?**

It increases my translation speed.

  ### 19. Fair programs for professionals and companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2019

**What do you like best about Smartcat?**

I can read almost all formats with smartcat. I used to have issues with the translations of documents in pdf format. Now this is much easier. I can just import it, and work on. 

**What do you dislike about Smartcat?**

I am missing some more reports, like payments by year, by customer, tasks by year or customer.

**What problems is Smartcat solving and how is that benefiting you?**

Repeated translations from one customer can be done easier and faster, if there is already a Translation Memory from earlier. Also I can combine all Translation Memories ever used. The pre-translation possibility saves a lot of time, too.

  ### 20. Unique

**Rating:** 5.0/5.0 stars

**Reviewed by:** Virginia M. | Founder & Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Smartcat?**

There's nothing out there like Smartcat. A one-stop solution for translators, project managers agencies and clients.

**What do you dislike about Smartcat?**

It'd be great to find more advanced features on the editor.

**What problems is Smartcat solving and how is that benefiting you?**

Collaboration with other professionals is without any doubt the greatest benefit I got from Smartcat.

  ### 21. My preferred platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Smartcat?**

Very user friendly, tools are easy to access, reliable, FREE. Definitely my favorite platform.



**What do you dislike about Smartcat?**

Adding a TM, glossary, etc.requires too many steps (used to be easier).

**Recommendations to others considering Smartcat:**

Great system.

**What problems is Smartcat solving and how is that benefiting you?**

This is my primary tool for translation. It has allowed my to accumulate a great translation memory and glossary that is making my job easier and easier. 

  ### 22. Machine Translation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2019

**What do you like best about Smartcat?**

I love SmartCat, it's very easy to understand all of the tools.

**What do you dislike about Smartcat?**

It is quite a small amount of page that you have to add often.

**What problems is Smartcat solving and how is that benefiting you?**

Payment .

  ### 23. Amazing tool I always use it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica C. | Mrs, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2019

**What do you like best about Smartcat?**

Using smartcat Is very simple. I started Many Yeats ago when I discovered ir on the web. I do not use other tool

**What do you dislike about Smartcat?**

Nothing I really like itxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccccccccccccccc

**Recommendations to others considering Smartcat:**

Excellent tool simple and fast

**What problems is Smartcat solving and how is that benefiting you?**

I use it for all my translación projects
I hace been translating with smartcat for nearly 4 years

  ### 24. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2019

**What do you like best about Smartcat?**

Very easy to understand and use, it really helps in Translation process

**What do you dislike about Smartcat?**

Nothing I dislike in the program. Simple and free

**What problems is Smartcat solving and how is that benefiting you?**

My translation process is faster

  ### 25. Translation memory  

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Smartcat?**

It is relatively easy to navigate and utilize. The software is very clear and simple to track with through the course of my work on a text. 

**What do you dislike about Smartcat?**

I have had some issues around with the "word-wrap" of Tibetan texts that I work with. Typically this is resolved through adjusting the widow of my browser, but there has been at least one time where there is some deeper issue and we cannot resolve the problem with the source text and several lines were persistently illegible. Still, this does not over-shadow the utility and elegance of the program as it relates to translation memory.

**What problems is Smartcat solving and how is that benefiting you?**

I'm not on the implementation team, I am a collaborator and contributor who uses the system. I imagine that it supports the organization form a data-driven translation database.

  ### 26. Great free tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Smartcat?**

With Smartcat I do not have to type that much :)

**What do you dislike about Smartcat?**

Tags, and that the free version does not work with pdf.

**What problems is Smartcat solving and how is that benefiting you?**

Makes the use of machine translation faster.

  ### 27. Groundbreaking tool on micro and macro levels

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Smartcat?**

If you're looking for a CAT tool with the latest widgets, buttons, and features ready from the get-go, you might be disappointed here. While this tool certainly has enough meat on its bones to get the job done from most angles, the core of SmartCat is in its simplicity: it encourages buyers to purchase services from freelance translators in a non-terrifying way. If you look at resources like Proz or do a Google search, despite the availability and readiness of translators all over the world, the barrier-to-entry for the new buyer is daunting and almost off-putting. This platform/community/eco-sphere is important to connect service provider to buyer. Functional and educational at the same time.

**What do you dislike about Smartcat?**

The editor itself needs to grow in terms of spellcheck/auto-populate/auto-suggest/track repetitions. Compared to the top CAT-tools specifically, linguist workflow and efficiency is still a bit slow. This upgrade is important to keep translators/editors engaged and excited in the tool. The other area for improvement would be custom service. The SC crew has always been the best of the best, but I think adding numbers to their staff might help take tech support email turnaround from 2-3 days down to 1, perhaps. It hurts to say but, be patient. 

**Recommendations to others considering Smartcat:**

Don't be discouraged if your support requests arent answered immediately. 

**What problems is Smartcat solving and how is that benefiting you?**

As a linguist working in-house, I chose SC because it offered the basic tools I needed with the possibility of quickly outsourcing what I couldn't handle alone through the marketplace. Like many industries still getting to know what professional L10N means, my current field requires getting higherups to BUY IN to the whole idea first. By being free for me to set up and start using, Ive been able to get the L10N program off the ground with minimal up front investment, minimal risk, and it was very easy to get going. The easy interface is a nice selling point when educating other departments on what's going on (compared to the more linguistically powerful OmegaCat which I've used as a translator). 

  ### 28. 2 Months with No Response From Support. Steer Clear!

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2019

**What do you like best about Smartcat?**

It was a great plugin for a year. Now, the support doesn't respond after 2 months. Unacceptable

**What do you dislike about Smartcat?**

It is broken, and they didn't fix it or communicate.

**Recommendations to others considering Smartcat:**

Be ready to fix their products on your own. Their support is unresponsive.

**What problems is Smartcat solving and how is that benefiting you?**

We're trying to solve client problems as an agency. Smartcat made this difficult.

  ### 29. Contents got deleted without warning

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2018

**What do you like best about Smartcat?**

the project management system is quite ok, that's the reason I started using their platform. But they deleted my content without warning me.

**What do you dislike about Smartcat?**

No matter how good the translation is, if the platform can spontaneously delete your content, then why bother using it?
Plus the team was super aggressive, they spammed different email accounts of your company domain just to get an answer from you. When you politely told them to back off, they continued to spam you.

**Recommendations to others considering Smartcat:**

DON'T USE THEM if you wish to actually keep your content on the platform.

**What problems is Smartcat solving and how is that benefiting you?**

I was trying to organize different translations for our content.

  ### 30. Easy and efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Smartcat?**

It is easy to use. Efficiently sending payments to my students and getting connected with new clients.

**What do you dislike about Smartcat?**

At this time I’ve been thrilled with smartcat

**What problems is Smartcat solving and how is that benefiting you?**

I use it to find clients in my area

  ### 31. Clean and smooth user experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2018

**What do you like best about Smartcat?**

The extremely clean layout. Inviting and easy.

**What do you dislike about Smartcat?**

MT suggestions are often wrong or off base.

**What problems is Smartcat solving and how is that benefiting you?**

Increased speed.

  ### 32. The most user-friendly CAT solution out there

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maxim R. | Content Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Smartcat?**

smartCAT has been playing the CAT field for a while now and it's clear that the team is determined to not just offer an alternative to traditional solutions and outshine the rival products but also contribute to the translation industry with their far-reaching vision on what modern technologies can do for translators and translation companies. Although there's still a lot to work on and improve, smartCAT has everything a startup needs to challenge other players and gain success, first of all, a community of loyal users. And did I mention it's free for translators? Also, since I use smartCAT every day, I find bugs and contact the customer support on the regular basis, and I have to say, my every issue was addressed and taken care of.

**What do you dislike about Smartcat?**

Performance issues can be a nasty thing when you're working on a project. However, recently there were improvements in that way. Also, there are some features that are obviously needed but are missing.

**Recommendations to others considering Smartcat:**

Try different CATs and make your own choice. I have made mine, and I tried 5-6 different products. To me, smartCAT turned out to be the most intuitive and feature-rich solution, and did I mention it's free?

**What problems is Smartcat solving and how is that benefiting you?**

I use it to translate, and for that it works fine for me. Most of what I'd expect from a CAT tool I have found in smartCAT, and there's even more to it, like the Marketplace, where I can now find new projects.

  ### 33. SmartCat Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about Smartcat?**

Smartcat has one of the best user friendly CAT solution. Also the customer care is one of the best.

**What do you dislike about Smartcat?**

Sometimes performance is too slow. Also some issues seen with non-english translations as well.

**What problems is Smartcat solving and how is that benefiting you?**

We are using this in our RT Man application for language translations.

  ### 34. It is very easy for understanding

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2017

**What do you like best about Smartcat?**

It is very professional and easy. I love the blog.

**What do you dislike about Smartcat?**

It is not so fast. I would like change the language in french, spanish or italian

**Recommendations to others considering Smartcat:**

It is very easy to use, but it is not so fast. 

**What problems is Smartcat solving and how is that benefiting you?**

I can translate quicker. I can review the other translation.

  ### 35. Helpful with multi-language customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Smartcat?**

Really like the intuitive nature of the software. The autocompleter boosts productivity and reduces chances of errors

**What do you dislike about Smartcat?**

There could be some improvement on the translation of web pages and translation of long sentences side

**What problems is Smartcat solving and how is that benefiting you?**

Mostly customer support in a multi language support environment

  ### 36. Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2017

**What do you like best about Smartcat?**

I can access from another computer which has Internet. I can upload many files to each projects. I don't know really how much it is possible. 

**What do you dislike about Smartcat?**

Not so many functions as in another TM-Systems. I can't use from Mobile phone (Android). Platform works, I see the project and can work with it. But I find it very bad. With Tablet PC the situation is similar.

**Recommendations to others considering Smartcat:**

This programm is very simple to learn. 

**What problems is Smartcat solving and how is that benefiting you?**

It can authomatize and optimize my work time by translation

  ### 37. One of the best translators in the market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rubin J. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2016

**What do you like best about Smartcat?**

I really like the simplicity and the ease of use of the software. I have tried many translators but SmartCat was the most intuitive of the lot in terms of its features like glossaries, auto complete, font customization, etc. And it is affordable as well.

**What do you dislike about Smartcat?**

I faced issue with non-english translations. Also a great feature could be a more responsive AI based machine learning tool that enhanced the semantics in the converted senyences

**What problems is Smartcat solving and how is that benefiting you?**

Translation management for clients

  ### 38. Translation made intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek s. | Assistant Manager, Accounting, Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2016

**What do you like best about Smartcat?**

The software is very flexible in terms of usability. It is very intuitive. The productivity mode and font customizations add to the features of this software.

**What do you dislike about Smartcat?**

It would have been better if I could have more control on translators because for non - english translations I have faced problem multiple times while translating long sentences

**What problems is Smartcat solving and how is that benefiting you?**

Translating between multiple languages

  ### 39. Translation management made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srishti G. | Software Engineer, Biotechnology, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2016

**What do you like best about Smartcat?**

automatic translation feature combined with huge glossary helped me save a lot of time. API integration makes it even more useful in current times of smartphones and apps.

**What do you dislike about Smartcat?**

Faced some difficulty in non-english translations . Translation of long sentences was sometimes not as accurate.

**What problems is Smartcat solving and how is that benefiting you?**

Translation from one language to another

  ### 40. Easy translation management software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2016

**What do you like best about Smartcat?**

Auto complete feature is really helpful. Affordable product. Pretty Intuitive & integrated machine translation .

**What do you dislike about Smartcat?**

Multi - lingual support is not as good. Sometimes in languages other than english, the meaning of the translation does not come out as clear. 

**What problems is Smartcat solving and how is that benefiting you?**

Translation management for my clients.

  ### 41. Efficient, non-segregated rendition tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2016

**What do you like best about Smartcat?**

Software has efficient capabilities, when it renders a similar record, it creates a way to use historical data.
Pretty straighforward to use if you have previously utilized the capabilities of any similar tool.

**What do you dislike about Smartcat?**

Money. one can use other tools such as the google translator for free.Also, no way to check the sentences created and change the parameters in their creation.

**Recommendations to others considering Smartcat:**

Compared it to other such softwares, but i believe this is the fastest.

**What problems is Smartcat solving and how is that benefiting you?**

It is the latest technology that we are using and thus it has helped us in creating methodical work progress.
So we can easily collect different-language data from online resources. Also, it is the quickest.


## Smartcat Discussions
  - [What is the best way to improve the search ranking of my personal account?](https://www.g2.com/discussions/what-is-the-best-way-to-improve-the-search-ranking-of-my-personal-account) - 1 comment, 2 upvotes
  - [DeepL predictive API](https://www.g2.com/discussions/12352-deepl-predictive-api) - 2 comments, 2 upvotes
  - [Do you plan to improve communication with the department in charge of API integrations, or is this not in the works?](https://www.g2.com/discussions/35000-do-you-plan-to-improve-communication-with-the-department-in-charge-of-api-integrations-or-is-this-not-in-the-works) - 1 comment, 1 upvote
  - [How do they dare simply take the user&#39;s money?](https://www.g2.com/discussions/how-do-they-dare-simply-take-the-user-s-money) - 3 comments, 1 upvote

- [View Smartcat pricing details and edition comparison](https://www.g2.com/products/smartcat/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-23+15%3A44%3A17+-0500&secure%5Bsession_id%5D=5e43aa49-2f2b-4921-b587-024b3f1d2041&secure%5Btoken%5D=3fffe15de397f0ab8d80d724a5e86e4548112fa24921473a01064b99c4a6390b&format=llm_user)
## Smartcat Integrations
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)
  - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews)
  - [Salsify PXM](https://www.g2.com/products/salsify-pxm/reviews)
  - [wxrks](https://www.g2.com/products/wxrks/reviews)

## Smartcat Features
**Collaboration**
- Term Management
- Translation Tracking
- Workflow Management

**Translation Support**
- Automated Translation
- Workflows
- Glossary
- Image Translation
- Traffic Analysis

**Client Tools**
- Billing and Invoicing
- Client Portal
- Client Management
- Resource Management

**Translation Memory**
- Custom Translation Memory
- Built-in Translation Memory

**Automation**
- Translation Memory
- Quality Checks
- Continuous Translation

**Visitor Customization **
- Language-Based Domains
- Preferred Language Detection

**Translation Tools**
- Computer-Assisted Translation
- Glossary
- User Permissions
- Task Delegation
- Comments and/or Mentions
- Quality Assurance

**Machine Translation**
- Neural Machine Translation
- Statistical Machine Translation

**Translation Options**
- Image Translation
- Collaborative Translation

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Translation Management**
- Multi-step Planning
- Decision Making

## Top Smartcat Alternatives
  - [Phrase](https://www.g2.com/products/phrase-phrase/reviews) - 4.5/5.0 (1,290 reviews)
  - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (756 reviews)
  - [Crowdin](https://www.g2.com/products/crowdin/reviews) - 4.4/5.0 (706 reviews)

