---
title: Smartcat Reviews
meta_title: 'Smartcat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 168 reviews by the users' company size, role or industry
  to find out how Smartcat works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 168
  scale: '5'
date_modified: '2026-09-23'
parent_category:
  name: Localization
  url: https://www.g2.com/categories/localization
---


# Smartcat Reviews
**Vendor:** Smartcat  
**Category:** [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 168  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About Smartcat
Smartcat is an AI platform with expert-enabled AI Agents that automate the entire content lifecycle – creating, translating, and localizing content simultaneously. This means content is ready to launch day one in every language and market without delays. These AI Agents continuously learn from human-in-the-loop workflows, so they understand your brand voice, ensure compliance, and maintain quality. By replacing fragmented tools and manual processes with intelligent automation and unified workflows, Smartcat helps global teams deliver consistent, high-quality content faster and at scale. For complex or high-stakes content, Smartcat connects users to the world’s largest marketplace of linguists and editors, all orchestrated by AI for maximum efficiency. More than 1,000 companies, including 25% of the Fortune 1000, rely on Smartcat to accelerate global growth and streamline their content operations.



## Smartcat Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users highlight the **ease of use** of Smartcat, making it accessible for freelancers of all skill levels. (3 reviews)
- Users commend the **excellent customer support** of Smartcat, enabling them to resolve issues efficiently and rapidly. (2 reviews)
- Users find Smartcat to be **very efficient** , significantly speeding up their project completion times. (2 reviews)
- Users express high **satisfaction** with Smartcat, praising its efficiency and problem-solving capabilities. (2 reviews)
- Users find Smartcat to be **highly efficient** , making it accessible and beneficial for everyone. (1 reviews)
- Helpful (1 reviews)
- Users appreciate the **simple and user-friendly interface** of Smartcat, making it ideal for freelancers and translators. (1 reviews)
- Time Efficiency (1 reviews)
- Users appreciate the **time-saving** features of Smartcat, allowing for faster project completion and effortless payment management. (1 reviews)

**What users dislike:**

- Users feel a lack of **missing features** in Smartcat, which limits their overall satisfaction with the tool. (1 reviews)
- Users find that the **process inefficiency** in Smartcat often hinders their overall experience and workflow. (1 reviews)

## Smartcat Reviews
  ### 1. All-in-One Translation Platform That Streamlines Collaboration—With a Few Gaps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Yahaya  F. | English–Hausa Translator | Localization &amp; Subtitling Specialist (MTPE + AI Linguistic Evaluation), Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 05, 2026

**What do you like best about Smartcat?**

What I like about Smartcat is that it combines translation, project management, and AI tools in one platform. The interface is fairly easy to navigate, and it supports collaboration between translators and clients. I also appreciate that it provides opportunities to connect with potential clients and translation projects. The CAT tools help maintain consistency, and the platform supports many languages, including Hausa. Overall, it helps streamline translation work and keeps everything organized in one place.

**What do you dislike about Smartcat?**

One thing I dislike about SmartCat is that segment lengths and text boxes do not always accommodate language pairs with significant word-count differences, such as English and Hausa. Hausa translations often require more words to accurately convey the meaning of a single English term or phrase. As a result, I sometimes have to adjust, split, or restructure translations to fit the available segments, which can affect workflow efficiency. Greater flexibility in handling languages with varying text expansion rates would improve the translation experience.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat solves the challenge of keeping translation work, files, and communication in one place. Before using it, translators often had to switch between different tools for translation, file management, and collaboration.

For me, the main benefit is having a CAT tool and project management features in the same platform. It helps me stay organized and work more efficiently on English–Hausa translation projects. I also like that it provides opportunities to connect with clients and translation jobs, which is important as a freelance translator.

  ### 2. Smartcat’s Clean, User-Friendly Interface Makes Translation Projects Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lal Hussain S. | Independent Contractor - Translation and localization, Translation and Localization, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 09, 2026

**What do you like best about Smartcat?**

The interface is very user-friendly and clean, and I find it really easy to use. For translation projects, Smartcat is my preferred CAT tool. Everything is in the right place, so even a beginner translator can start working right away—translating and managing projects—with almost no learning curve.

**What do you dislike about Smartcat?**

My biggest concern with Smartcat is its translator rating system. While it does take into account factors like responsiveness and on-time delivery, a translator’s profile still depends heavily on clients completing the project workflow and leaving feedback. If a client never marks a project as completed and leaves it “In Progress,” the translator gets no recognition for having successfully finished the job.

In practice, you might complete dozens or even hundreds of projects on time, yet those projects add no value to your profile, rating, or performance history simply because the client didn’t complete the final step. As a result, the rating system doesn’t always reflect a translator’s real experience, reliability, or the quality of their work. I think Smartcat should acknowledge completed work independently of client actions, or at least provide a way for translators to request project closure after a reasonable period of inactivity.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat simplifies the translation process by saving time, improving consistency, and making collaboration easier. I find it very user-friendly, so staff need minimal training to get up and running. The centralized workflow, translation memory, and straightforward project management make it easier to stay organized and help boost overall efficiency and productivity.

  ### 3. Smartcat’s AI + CAT Tools Make Translation Faster, More Organized, and Consistent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi R. | Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 05, 2026

**What do you like best about Smartcat?**

What I like most about Smartcat is that it combines AI with CAT tools in one place. I need CAT tools like Trados and others for my translation work, so having similar features along with AI makes the process easier and faster. It also supports many file formats and has an OCR feature, which makes it simple to work with scanned documents. Overall, it helps me stay organized, keep translations consistent, and work more efficiently.

**What do you dislike about Smartcat?**

Sometimes Smartcat does not open or loads very slowly. AI translations are not always accurate, and clients do not pay extra for the time needed to edit them. It would be helpful if Smartcat also offered an hourly payment option for AI editing tasks.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat has helped solve the problem of fake and non-paying clients. Earlier, I faced many unpaid projects from unreliable clients. Smartcat provides a safer platform and helps me find more trusted translation work.

  ### 4. Intuitive, Fast Localization Platform—But the Step Up in Pricing Feels Steep

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dennis F. | Translator/Coowner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 27, 2026

**What do you like best about Smartcat?**

What I like most is how easygoing and intuitive the interface is. Everything is where you'd expect it to be, so there's almost no learning curve — you can start translating and managing projects right away. The platform is also impressively fast, even with larger files, which makes a real difference in day-to-day localization work.

**What do you dislike about Smartcat?**

As a free user, my main complaint is pricing. The jump from the free tier to the paid plans feels steep, which can be a barrier for freelancers or small teams who'd otherwise be happy to upgrade.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat helps me speed up the translation of IDML and PPTX files significantly. Instead of dealing with complex file preparation or copy-pasting content in and out of design and presentation tools, I can upload the files directly and get a translated version that keeps the original layout and formatting largely intact. This saves me a lot of time on multilingual content production and lets me deliver localized decks and designed materials much faster.

  ### 5. Effortless Translation Platform with Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Azat A. | Freelancer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 02, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

I use Smartcat for translation and MTPE projects, and I find it really easy to use. I appreciate its pre-translation options and shortcuts, which make the process more efficient. I also like how Smartcat handles formatting by turning them into tags, so I only need to focus on the translation. The OCR feature is worth trying, especially when dealing with images instead of text files. The initial setup was generally easy, allowing me to start working instantly. I trust the platform enough to choose it when clients don't specify one, and I've even suggested it to my clients.

**What do you dislike about Smartcat?**

Maybe the ability to add API from specific translation sites, like Deepl. I don't know if they offer this feature.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat simplifies my translation work with its ease of use, offering shortcuts, tags, and pre-translations. The OCR feature is especially handy for handling images. It helps me maintain original formatting effortlessly while focusing solely on translation.

  ### 6. SmartCAT Makes High-Volume Translation Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mónica D. | Traductor autónomo, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 14, 2026

**What do you like best about Smartcat?**

With SmartCAT, I appreciate the ease with which I can process high-volume texts. The software is built to prioritize translation, freeing the user from concerns about style or formatting. The tag system guarantees that no text containing hyperlinks is omitted.

**What do you dislike about Smartcat?**

The only drawback I have encountered in years of use is that the system occasionally crashes without any apparent cause. At this very moment, I am working on a 1,139-word project, and the software has stalled during the text extraction phase for a pre-translation.

**What problems is Smartcat solving and how is that benefiting you?**

SmartCAT is really good at fragmented and manual workflows. Traditional translation often relies on a disconnected mix of spreadsheets, separate software tools, and manual handoffs between teams. This creates bottlenecks, slows down release cycles, and makes project management difficult. SmartCAT provides one central, web-based platform where the entire localization lifecycle can be managed and automated.

  ### 7. A powerful translation platform with clean interface and great AI integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colvyr L. | Freelance Translator, Translation and Localization, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 25, 2026

**What do you like best about Smartcat?**

The interface is user-friendly and clean, and the AI integration feels genuinely superior. Navigation is straightforward, and project management is easy to handle without unnecessary friction. Support has also been friendly and responsive whenever I’ve needed help. Overall, it’s a highly competitive project.

**What do you dislike about Smartcat?**

The rate settings feel more complicated than they need to be. More broadly, the platform seems to be missing a community and that active marketplace feel that would make it more engaging to use. On top of that, the payout fees are high. If these areas were improved, I think it would be viewed more positively and deserve a stronger reputation.

**What problems is Smartcat solving and how is that benefiting you?**

It’s been a great place for me to start my freelance career. It also provides a really useful online CAT tool with AI and custom glossaries, which helps my workflow run more smoothly. Overall, it feels like a one-stop shop for clients.

  ### 8. AFTER 7 LONG YEARS... SMARTCAT IS ALWAYS HELPFUL AND COOPERATIVE — A GREAT PARTNERSHIP!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reza O. | Freelance Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 07, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

There is no unresolved problem with Smartcat. Everything has an answer. As long as you keep on the right track Smartcat 10000% will help you to sort out any kind of problems. Any kind of problems will be solved in Smartcat. Bravo Smartcat.

**What do you dislike about Smartcat?**

I joined Smartcat in 2019, and so far, I haven’t experienced any downsides or issues.

**What problems is Smartcat solving and how is that benefiting you?**

Any discrepancies are resolved within a few days at most, or even within hours. Bravo, Smartcat! I’ve had a few discrepancies myself, and they were resolved within minutes when the issues didn’t involve the clients. If an issue involves the client’s side, it may take only a few days, but that’s understandable. This is a brilliant feature. Thank you, Smartcat!

  ### 9. Helpful parallel view and glossary, but unreliable preview hurts context

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tommaso C. | Retail Network Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 10, 2026

**What do you like best about Smartcat?**

You can check source text and destination text in parallel and the preview is, when it works, very useful to better understand the context. Vocabulary, glossary, etc. help you to "train" the system in a more accurate way to improve the quality over time.

**What do you dislike about Smartcat?**

Preview sometime doesn't work properly so you're "blind". You have to translate something which is not clear since your don't know where it comes from! (word document for internal use instead a power point presentation built for external customers, etc).

**What problems is Smartcat solving and how is that benefiting you?**

Make translations move forward faster if the contents are quite repetitive in your organization. Interface is quite clear even if sometime you fell lost with symbols in the text and strange error messages while translating and/or quality check translation done by AI or by colleagues or agencies.

  ### 10. SmartCat’s Advanced CAT Tool and Strong Client–Freelancer Connection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andreia P. | Freelancer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 18, 2026

**What do you like best about Smartcat?**

The fact that SmartCat connects clients with freelancers and provides a great advanced CAT tool is definitely the best part!

**What do you dislike about Smartcat?**

There is still room for improvement. The chat feature could be better, actual messages between clients and freelancers get mixed with system notifications, and sometimes that hinders communication. Some bugs occur sometimes with client file uploads that should be fixed.

**What problems is Smartcat solving and how is that benefiting you?**

Having clients and work come directly our way, with structured workflows and managed payments, is definitely one of the greatest benefits of working with SmartCat. Also, they develop their CAT tool continuously, which is a but plus.

  ### 11. Fair programs for professionals and companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** June 12, 2019

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

I can read almost all formats with smartcat. I used to have issues with the translations of documents in pdf format. Now this is much easier. I can just import it, and work on.

**What do you dislike about Smartcat?**

I am missing some more reports, like payments by year, by customer, tasks by year or customer.

**What problems is Smartcat solving and how is that benefiting you?**

Repeated translations from one customer can be done easier and faster, if there is already a Translation Memory from earlier. Also I can combine all Translation Memories ever used. The pre-translation possibility saves a lot of time, too.

  ### 12. Safe Place for Freelancers and Buyers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nebought K. | Sales and Marketing Executive , Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 17, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

Smartcat is more than just a CAT tool; it’s both a platform and a portfolio where I can chat with clients and receive reviews. I also like how documents are split into segments, which makes projects easier to organize and manage. Customer Support is responsive and helpful. I get paid through their system, after the buyer makes a payment, I usually receive the money in my wallet within one or two days. I don’t have to follow up with the customer about payment, because Smartcat takes care of that for me. I simply accept projects, complete them, and then wait for the payment from Smartcat.

**What do you dislike about Smartcat?**

Smartcat is simply the best tool I’ve ever used, and it’s perfect for me.

**What problems is Smartcat solving and how is that benefiting you?**

Through the tool I am also more productive because I can even import documents and manage easily over the system and then download.

I don't have to worry about formatting, the tool makes the same format as the original document when you download.

  ### 13. Polished, Top-Notch Localization Platform with Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** CEVDET Y. | Founder, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 04, 2026

**What do you like best about Smartcat?**

SmartCat is a strong translation and localization platform that makes it easy to work with a wide range of file formats. The pricing is free for starters, which is helpful when you’re just getting going. Support has been good in my experience. The AI translation still needs improvement, although they’ve integrated many AI integrations. The user interface feels polished and easy to use, and overall the performance has been top-notch.

**What do you dislike about Smartcat?**

Previously, the AI or MT wasn’t very good, but with the new AI integrations, I think they’ve resolved that issue.

**What problems is Smartcat solving and how is that benefiting you?**

We receive different file formats from our clients, and SmartCat is great because it can open most of them. Also, working with large files in SmartCat makes it possible to collaborate with many translators at the same time.

  ### 14. Smartcat: User-Friendly Translation Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from Hindi using AI.

**Reviewed Date:** August 25, 2026

**What do you like best about Smartcat?**

I am very satisfied with Smartcat because it facilitates translation for me, especially when the original text contains HTML tags. I can enable all HTML tags with one click and then apply them in the translation. This feature ensures that we do not make any mistakes in the translation because Smartcat does not accept the translation without confirmation. Additionally, I like the ability to count and replace words in real-time. It becomes easy to know how many words I have completed. When I complete a task, I can see the number of weighted words and effective words, which is essential for my payment. It feels easy and convenient to use.

**What do you dislike about Smartcat?**

Regarding the need for improvement, I can say that if the client has a glossary in the original text, it should be apparent in the original text that a word is in the glossary. Other platforms like Crowd in show a dotted line under the word, which is helpful. Additionally, there should be a record of previous tasks in the translation history so that we can get information about past translations. Otherwise, Smartcat is perfect. These were just two small things that need improvement.

**What problems is Smartcat solving and how is that benefiting you?**

I use Smartcat to take advantage of features like viewing the original text side by side during translation and real-time glossary and word count. This prevents mistakes in translation and allows me to effectively manage HTML tags, making the translation process convenient for me.

  ### 15. Robust Translation Tool with Minor Payment Delays

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barbarah V. | Localization Translator, Translation and Localization, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 09, 2026

**What do you like best about Smartcat?**

I use Smartcat for translation projects and find it excels in providing a comprehensive suite of tools that cater to various needs. The integration of translation memory and glossaries ensures consistency across projects, which is crucial for maintaining quality. The cloud-based nature allows for easy access from anywhere, enabling flexibility for remote teams. I appreciate the ability to connect with freelance translators and agencies directly through the platform, which streamlines the hiring process and saves both time and resources. Smartcat enhances productivity and efficiency with its intuitive interface that allows users to navigate tasks seamlessly. It supports a wide range of file formats, making it versatile for different types of projects. The analytics feature offers insights into workflow, allowing teams to make informed decisions. I really like how intuitive and easy it is to use, with a quick learning curve. Collaboration is smooth, allowing real-time work with translators, reviewers, editors, and project managers, speeding up workflows and improving communication. The clean and organized interface helps me find information without clutter. I also value the responsive customer support and flexible payment options, like direct bank transfers. The platform's integration capabilities and community resources such as tutorials and forums enhance productivity and foster a supportive environment. Smartcat's regular updates and commitment to innovation show their dedication to user satisfaction.

**What do you dislike about Smartcat?**

The main area for improvement is the payment waiting period. In some instances, clients can take up to 60 days to release payment, resulting in freelancers having to wait an extended period before they can access their earnings. Smartcat could enhance the payment experience by shortening the 60-day release period or providing faster options for trusted clients and long-term freelancers.

**What problems is Smartcat solving and how is that benefiting you?**

I use Smartcat for translation projects, benefiting from its integrated translation memory and glossaries for consistency. It's cloud-based for easy access, supports collaboration among my team, offers tools for various file formats, and has analytics for process optimization.

  ### 16. The best Cat Tool I have used so far. I can work from anywhere and anytime ! Very easy to use !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Djirabou Arnaud A. | Freelance French Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 30, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

Easy to use ! With the new update, it is even more faster and the AI helps a lot when needed !

**What do you dislike about Smartcat?**

They already did it exceeding my expectation ! 

**Recommendations to others considering Smartcat:**

It's a very reliable Cat tool that you can use for free as a Freelancer! I have used it for years, and I am delighted with it!

**What problems is Smartcat solving and how is that benefiting you?**

I can edit any type of files. I can efficiently manages all my clients and I can work on any computer with an internet connection.

  ### 17. Hassle-Free, Streamlined Translation Workflow in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2026

**What do you like best about Smartcat?**

Smartcat is a hassle-free translation platform where every stage happens in one place. From accepting a project, to working on it in the integrated workspace, to getting paid for each job, the whole process feels streamlined. I can focus on the work itself and don’t have to worry about not getting paid, because Smartcat takes care of that on their end. Communication with the client is straightforward too, which makes everything feel smooth and easy to manage.

**What do you dislike about Smartcat?**

Having to switch back and forth between servers can be a hassle sometimes, and it can also get confusing.

**What problems is Smartcat solving and how is that benefiting you?**

It helps me find verified clients and makes sure everything runs smoothly, from job assignment to payout.

  ### 18. Fast, Intuitive, and Practical to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felipe C. | Sr. Analyst Learning Experience Design., Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 24, 2026

**What do you like best about Smartcat?**

What I like most is how practical it is. It’s fast and intuitive to use.

**What do you dislike about Smartcat?**

I’d like the formatting and design to be incorporated into the workflow, but I understand that some languages use more or fewer characters, and that can be a challenge.

**What problems is Smartcat solving and how is that benefiting you?**

It helps me deliver assets in multiple languages, removing this barrier and improving access for multicultural audiences.

  ### 19. Effortless Translation, High Satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karan M. | Medical Officer, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 04, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

I like Smartcat's simplicity and straightforwardness. It's simple and very straightforward to use. I also like the AI-enabled translation features; they really help with my work as a freelance translator. The setup was easy; I just had to give my ID and everything was straightforward. I would rate it a 10 on the recommendation scale.

**What do you dislike about Smartcat?**

Its easy and way more convenient than any other platforms out there

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat's AI-enabled translation features make my freelancing as a certified translator simpler and more straightforward.

  ### 20. Intuitive Translation Tool, Better Than Google

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve L. | Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Smartcat?**

I like that Smartcat is simple to use and intuitive, thanks to its well-designed UX. It's really good at translating PowerPoint decks as I have to translate into 10 languages. It's intuitive and easy to use, better than Google Translate. The initial setup was really simple, and the interface is intuitive to use.

**What do you dislike about Smartcat?**

I think the French translation was 8/10 so could be improved.

**What problems is Smartcat solving and how is that benefiting you?**

I find Smartcat reduces my costs and time for manual translations and eliminates the hassle of dealing with third-party providers.

  ### 21. Smartcat is simple, intuitive, and clean

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa S. | Freelance Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 11, 2026

**What do you like best about Smartcat?**

I like how simple and intuitive it is to use, and I really enjoy the clean, uncluttered design.

**What do you dislike about Smartcat?**

The only downside about Smartcat is the QA process. Certain flags could be addressed in batches but the tool doesn't allow it.

**What problems is Smartcat solving and how is that benefiting you?**

It lets me work from any device without having to rely on fixed licences.

  ### 22. Excellent free CAT tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex M. | Freelance Translator, localisation expert, transcriber, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 06, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

What I like most is that Smartcat remains simple, intuitive, and accessible. Despite adding new capabilities over time, it has retained its ease of use. The free version still offers enough functionality for many freelance translators, which is a major advantage.

**What do you dislike about Smartcat?**

There are not many downsides. The main area for improvement could be the machine translation experience in the free version, which requires segment-by-segment confirmation. However, this also helps ensure that translators check their work thoroughly before moving on.

**What problems is Smartcat solving and how is that benefiting you?**

I work a lot with xliff files and for that smartcat is perfect.

  ### 23. Smart Sectioning and Consistent Terminology, With Formatting That Stays Intact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 17, 2026

**What do you like best about Smartcat?**

The fact that it divides the text into sections so it is easy for the reviewer to see what the translation suggestion is. Also that when the reviewer changes specific content the system rembers so  it translate e.g. technical terms a certain way. 
I like that it can place the translation back into a document keeping - for the most part - the formating or the look and feel of e.g. a powerpoint.

**What do you dislike about Smartcat?**

In some cases it's easier to use MS copilot for the text translation if you don't need specific formating.

**What problems is Smartcat solving and how is that benefiting you?**

Easy overview of language translations and if they have been verified by the reviewer asked to review the text.

  ### 24. Effortless Translation with Smartcat's Powerful Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sajid  A. | Translation Specialist

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 07, 2026

**What do you like best about Smartcat?**

I use Smartcat for handling client translation projects, and it's been very helpful. The translation memory (TM) feature particularly stands out as it boosts my speed during translation projects. I find this tool very professional, and it helps maintain consistency throughout the entire project. Using Smartcat has been a wonderful experience, and the setup was easy when I began using it in 2022.

**What do you dislike about Smartcat?**

none

**What problems is Smartcat solving and how is that benefiting you?**

I use Smartcat to handle translation projects and it boosts my speed with translation memory, keeping consistency and quality high throughout.

  ### 25. Supports Nearly Every File Format, Especially SCORM

**Rating:** 5.0/5.0 stars

**Reviewed by:** ranimartax S. | Learning Experience Designer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 24, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

It supports almost every file format, especially SCORM files.

**What do you dislike about Smartcat?**

I don’t like the limitations that kick in when you run out of Smartwords.

**What problems is Smartcat solving and how is that benefiting you?**

Translations cost money, and it mainly caters to the early stages of translation.

  ### 26. Automates Translations, Needs a UI Upgrade

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 24, 2026

**What do you like best about Smartcat?**

I like that Smartcat automates translations, which means very minimal changes are needed. I also appreciate that I'm able to include it in my workflow, and it's capable of translating multiple languages without having to rely on other platforms.

**What do you dislike about Smartcat?**

The platform could be more intuitive. I find that the language sizes are a bit too small, and I think the whole user experience can be improved. Also, the initial setup took longer than other tools because our organization doesn't allow generative AI, so whitelisting was a bit of an issue.

**What problems is Smartcat solving and how is that benefiting you?**

I use Smartcat to automate translations, eliminating the need for multiple talents. It translates multiple languages without needing other platforms, requiring minimal changes.

  ### 27. Easy-to-Use Features That Help Me Deliver Translations on Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deimante K. | AARRC Practitioner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 28, 2026

**What do you like best about Smartcat?**

I think it is easy to use all the features and I can complete translations quickly and on time

**What do you dislike about Smartcat?**

Smartcat is taking a fee for payout transactions

**What problems is Smartcat solving and how is that benefiting you?**

I can complete my work quicker and easier

  ### 28. Effortless Translation for Complex, Long Texts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jatin A. | QA, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 24, 2026

**What do you like best about Smartcat?**

Its capability to translate complex and long texts into the desired language I can say it is worth investing in Smartcat.

**What do you dislike about Smartcat?**

Sometimes the steps make it confusing to work.

**What problems is Smartcat solving and how is that benefiting you?**

It saves my time

  ### 29. Great Tool for Everyday Translation Projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hika T. | Freelance Translator from English to Amharic and Oromo Languages, Translation and Localization, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 29, 2026

**What do you like best about Smartcat?**

The translation memory and AI suggestions help me work faster. They usually preserve the document's formatting, which saves me time.

**What do you dislike about Smartcat?**

Larger files sometimes take a little longer to load, but overall it works well for my translation projects.

**What problems is Smartcat solving and how is that benefiting you?**

Having translation memory, AI suggestions, and project tools all in one place saves me time and streamlines my workflow.

  ### 30. Great Filters and Auto-Advance, But Fuzzy Edits Need Clarity and Delays in completion are annoying

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 21, 2026

**What do you like best about Smartcat?**

The filters and search tools, the auto advance from field to field

**What do you dislike about Smartcat?**

Not a fan of "fuzzy edits" - the fuzziness should be explained and there are long delays at times for the completion of a document, the done button takes time to activate.

**What problems is Smartcat solving and how is that benefiting you?**

It makes my correction tasks much easier.

  ### 31. Segment-by-Segment Translation That Just Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pedro M. | Communications Officer/Translator/Content Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 17, 2026

**What do you like best about Smartcat?**

I appreciate the ability to translate in segments.

**What do you dislike about Smartcat?**

The AI is not good enough, compared to other options.

**What problems is Smartcat solving and how is that benefiting you?**

It's been helping me manage translation projects.

  ### 32. Great Contextual Preview, but Website Translation Needs Maturity for Large Sites

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 27, 2026

**What do you like best about Smartcat?**

Smartcat makes it possible to have a functional preview mode that allows to translate with context.

**What do you dislike about Smartcat?**

While it may work well for file translation, the website translation feature still doesn’t feel mature enough for large websites.

**What problems is Smartcat solving and how is that benefiting you?**

It lets my team translate e-learning content, including exams, with enough context to deliver more accurate results.

**Official Response from Kelsie Kleven:**

> Thank you so much for taking the time to share this feedback! We're glad to hear the preview mode is helping your team translate with better context, especially for e-learning content and exams where accuracy really matters.

We also appreciate you flagging the website translation experience for larger sites. That's valuable input, and we'd love to learn more about the specific challenges you're running into so we can pass it along to our product team and see how we can improve. Feel free to reach out to your account manager or our support team at support@smartcat.com whenever you have a moment.

Thanks again for being a Smartcat user and for helping us get better!

  ### 33. Effortless Translation Management with Smartcat

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 14, 2026

**What do you like best about Smartcat?**

I like Smartcat because it is quick and easy to use. The clean UI and good tools make it simple and efficient for translating and managing projects. The initial setup was super easy, which I really appreciated.

**What do you dislike about Smartcat?**

I wish there was an option to quickly review QA in order. It would be great to just click a button to show all the QA and quickly edit.

**What problems is Smartcat solving and how is that benefiting you?**

I use Smartcat because it's quick, easy, and efficient for translating and managing projects. The clean UI and good tools make it stand out.

  ### 34. Smartcat’s Wide Language Coverage Makes Global Localization Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 29, 2026

**What do you like best about Smartcat?**

Smartcat offers a wide range of localized languages, which makes it well-suited for a global company.

**What do you dislike about Smartcat?**

There’s an additional step required for an in-country reviewer.

**What problems is Smartcat solving and how is that benefiting you?**

Translation costs are higher because we use an external provider, which means we end up saving a lot.

  ### 35. Reliable Payments and a Trusted Platform for Client Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nguyet N. | Editor, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 11, 2026

**What do you like best about Smartcat?**

Reliable payments, trusted companies (most of the time), and fair employment overall.

**What do you dislike about Smartcat?**

Honestly, I’m not sure what I could dislike about Smartcat. Most of my clients are on this platform, and they’ve all been pleasant and easy to work with.

**What problems is Smartcat solving and how is that benefiting you?**

AI translation helps me translate as quickly as possible.

  ### 36. Easy Remote Project Notifications with Seamless, Timely Payments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 18, 2026

**What do you like best about Smartcat?**

It has been very easy to receive notifications about projects around the world to work remotely and payment for work completed had been seamless and timely

**What do you dislike about Smartcat?**

The interface on a mobile phone for completing translations is not user friendly

**What problems is Smartcat solving and how is that benefiting you?**

Finding quality clients around the world

  ### 37. Game-Changing, Easy Campaign Localization with Seamless ESP Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 17, 2026

**What do you like best about Smartcat?**

Ease of use. Has been a gamechanger in terms of us being able to create campaigns and localise/translate at pace across all the markets we operate in. We were able to integrate with our ESP directly, which means even more efficiency.

**What do you dislike about Smartcat?**

Would be nice to see previews before pulling translations directly into our campaigns.

**What problems is Smartcat solving and how is that benefiting you?**

Translate/localise at pace across a lot of different markets. AI translations seem to be pretty on point too.

  ### 38. Fast Turnaround and Multi-Language Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 31, 2026

**What do you like best about Smartcat?**

Quick turn around time and various languages available

**What do you dislike about Smartcat?**

Not enough characters available, have to request for more

**What problems is Smartcat solving and how is that benefiting you?**

Quick translations, less manual work for us

  ### 39. Easy Job Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aziz Rahman H. | Freelance Translator, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 25, 2026

**What do you like best about Smartcat?**

Easy to use and find the jobs, also the payment process is good.

**What do you dislike about Smartcat?**

The payment process time is so long and sometimes takes months.

**What problems is Smartcat solving and how is that benefiting you?**

Good translation tools and memories that solve the translation problems very quick.

  ### 40. Intuitive All-in-One Platform That Streamlines Translation Workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tiago M. | Translator, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 21, 2026

**What do you like best about Smartcat?**

Smartcat is intuitive and easy to use, bringing CAT tools, project management, and collaboration together in one platform. It helps me save time and keep my workflows organized, so projects feel more streamlined from start to finish.

**What do you dislike about Smartcat?**

Some features can feel a bit overwhelming at first, and it can take a little time to adjust when the interface changes occasionally.

**What problems is Smartcat solving and how is that benefiting you?**

It helps me manage translation projects more efficiently, collaborate smoothly with clients and my team, and deliver work faster while maintaining consistent quality.

  ### 41. Personalized, Accurate Translations—Occasional Formatting Bugs in Image Translation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 16, 2026

**What do you like best about Smartcat?**

Smartcat's AI learning helps personalize accurate translations tailored to your audience. Using the translation memory and glossary is simple, and endless integration options

**What do you dislike about Smartcat?**

Some image translations have been buggy in terms of formatting

**What problems is Smartcat solving and how is that benefiting you?**

Allowing us to streamline translations as part of our content creation and syndication efforts

  ### 42. Effortless Translation, Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 09, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

I find Smartcat easy to use and it helps me find the resources I need. The initial setup was also easy.

**What do you dislike about Smartcat?**

Nothing

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat helps translate when no native speaker is available, it's easy to use and find needed resources.

  ### 43. Easy Ticket Tracking for eLearning Courses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nuria C. | Sr. Designer - Learning and Development Workplace Solutions, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 16, 2026

**What do you like best about Smartcat?**

That it's easy to track tickets for elearning courses

**What do you dislike about Smartcat?**

Navigation is hard from the home screen.

**What problems is Smartcat solving and how is that benefiting you?**

Its easy for us to keep track of requests that come through

  ### 44. Smartcat Helped Me Translate More Projects and Earn More money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawqi  A. | مترجم متطوع في متطوعوا الامم المتحدة, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 10, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

As a translator I translated many projects with Smartcat and I gained money

**What do you dislike about Smartcat?**

Everything good 👍I worked on platform since years

**What problems is Smartcat solving and how is that benefiting you?**

Transfer money

  ### 45. Effortless Document Translation Across Word, PowerPoint, and Excel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 16, 2026

**What do you like best about Smartcat?**

Smartcat can translate for files like Microsoft Word, PowerPoint, Excel and so on directly.

**What do you dislike about Smartcat?**

The format sometimes disrupted when the file on Microsoft was imported.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat addresses the entire localization process, helping me deliver faster, more consistent.

  ### 46. A great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paula C. | Linguist and founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** August 07, 2024

**What do you like best about Smartcat?**

Smartcat is a complete platform, it has basically everything that a language professional may need: an integrated CAT Tool, a marketplace, productivity resources, and it's also a way to receive payments from external clients. The CAT Tool may not seem as fancy and detailed as other standalone tools, but still it's great to use. I also love the productivity resources. Smartcat's paid OCR feature sometimes is way better than Trados', for example. The customer support also never let me down (just once and as soon as I pointed out, they made it better).

**What do you dislike about Smartcat?**

The payment system. A possible payment date is set after the project is deemed completed and accepted by the client, but the payment date itself means nothing. The clients pay when they want to pay, that's the real thing. I had clients that paid me way before the "due date", and others that I'm still waiting for the payment (after almost six months, because the client took too long to accept the project). Also, I think it should be possible for language professionals to evaluate the clients the same way they can evaluate us. Smartcat has plenty of nice clients, who are responsive and pay you on time, but there also cheap, unhelpful and not-so-willing-to-pay clients, and other professionals should have the right to know that before deciding to work with them.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat serves me as a CAT-Tool and payment method for some external clients and it's also adds up to my income, since clients can contact me through the platform and invite me to work on their projects also on the platform.

  ### 47. Intuitive / Great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** MediaPlus S. | Localization QCer and Originator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 12, 2025

**What do you like best about Smartcat?**

It is very easy to use. The customer support is great. I finish my projects way faster than before. I use it at least once a week.

**What do you dislike about Smartcat?**

Nothing to dislike. It is a great platform.

**What problems is Smartcat solving and how is that benefiting you?**

Keep track of projects. Fast deliveries.

  ### 48. An absolutely freelancer-friendly and reliable platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudio N. | Freelance Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 04, 2025

**What do you like best about Smartcat?**

The platform's main upside is the ease of use. Any freelancer, even a newbie, can handle it.

**What do you dislike about Smartcat?**

I haven't noticed any flaws yet. I'm serious.

**What problems is Smartcat solving and how is that benefiting you?**

I'm a freelance translator. I need such platforms as Smartcat to eke my living out.

  ### 49. Excellent software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Branka R. | Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 27, 2024

**What do you like best about Smartcat?**

Very good and efficient software for use by everybody.

**What do you dislike about Smartcat?**

Nothing in particular is bad about Smartcat. I only warn your staff to take better care about potential scammers.

**What problems is Smartcat solving and how is that benefiting you?**

Interaction with clients, payments

  ### 50. Best CAT Tool for Translation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hassan S. | Urdu Linguist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 12, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartcat?**

Provide better and correct tools for translation.

**What do you dislike about Smartcat?**

It is a best translation tools, and I found nothing bad till now.

**What problems is Smartcat solving and how is that benefiting you?**

Smartcat provide computer assisted translation, software localization.


## Smartcat Discussions
  - [What is the best way to improve the search ranking of my personal account?](https://www.g2.com/discussions/what-is-the-best-way-to-improve-the-search-ranking-of-my-personal-account) - 1 comment, 2 upvotes
  - [DeepL predictive API](https://www.g2.com/discussions/12352-deepl-predictive-api) - 2 comments, 2 upvotes
  - [Do you plan to improve communication with the department in charge of API integrations, or is this not in the works?](https://www.g2.com/discussions/35000-do-you-plan-to-improve-communication-with-the-department-in-charge-of-api-integrations-or-is-this-not-in-the-works) - 1 comment, 1 upvote
  - [How do they dare simply take the user&#39;s money?](https://www.g2.com/discussions/how-do-they-dare-simply-take-the-user-s-money) - 3 comments, 1 upvote

- [View Smartcat pricing details and edition comparison](https://www.g2.com/products/smartcat/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-09-24+04%3A15%3A51+-0500&secure%5Bsession_id%5D=54bad8a8-653d-4d45-b29c-80c1879b9934&secure%5Btoken%5D=cd1511b613fb6dd8e4eb6710783a5ad0025a730b15bbc6bcde38be3864984027&format=llm_user)

## Smartcat Features
**Additional Functionality**
- Task Management
- Automated Text Generation
- Style Check
- Alerts/Notifications
- Tagging
- Revision History
- Translation Analytics
- Text Review
- Data Security
- App Store Localization
- Progress Tracking
- Customizable User Interface
- Document Management
- Feedback Management
- Annotations
- Content Management
- API
- AI Copilot
- Translator Database
- Translation Management
- For No-Code Development
- Multiple Programming Languages Supported
- Rich Text Editor
- Terminology Management
- Online Payments
- Quality Assurance
- Prompt Engineering
- Third-Party Integrations
- Localization Automation
- Customization
- AI/Machine Learning
- Workflow Management
- Translation Memory
- Price and Cost Calculations
- Content Delivery
- Preview Functionality
- Full Text Search
- Phrase Analytics
- Collaboration Tools
- Change Management
- User Management
- Reporting/Analytics
- String Translation Management

**Collaboration**
- Term Management
- Translation Tracking
- Workflow Management

**Translation Support**
- Automated Translation
- Workflows
- Glossary
- Image Translation
- Traffic Analysis
- Machine Translation

**Client Tools**
- Billing and Invoicing
- Client Portal
- Client Management
- Resource Management
- Terminology Management
- Document Management
- Deadline Management
- Workflow Management
- File Management
- Communication Management
- Assignment Management
- Content Management
- Invoice Management
- User Management
- Memory Management
- Project Management
- Order Management

**Translation Memory**
- Custom Translation Memory
- Built-in Translation Memory

**Automation**
- Translation Memory
- Quality Checks
- Continuous Translation

**Visitor Customization **
- Language-Based Domains
- Preferred Language Detection
- Multi-Language

**Translation Tools**
- Computer-Assisted Translation
- Glossary
- Access Controls/Permissions
- Task Delegation
- Comments and/or Mentions
- Quality Assurance

**Machine Translation**
- Neural Machine Translation
- Statistical Machine Translation

**Translation Options**
- Image Translation
- Collaborative Translation

**Generative AI**
- AI Text Generation
- Generative AI
- Text Editing

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Translation Management**
- Multi-step Planning
- Decision Making

**Additional Functionality**
- Activity Tracking
- AI Copilot
- Spell Check
- For Websites
- Translator Database
- Commenting/Notes
- Project Tracking
- Website Integration
- Quotes/Estimates
- Third-Party Integrations
- For Software
- Projections
- Search/Filter
- Quality Control
- Tagging
- Collaboration Tools
- Project Workflow
- Built-In Database
- Multi-Language
- Reporting & Statistics
- Localization Automation
- Customizable Branding
- Language Detection
- Historical Reporting
- Translation Analytics
- Status Tracking
- Version Control
- Reporting/Analytics
- Activity Dashboard
- API

## Top Smartcat Alternatives
  - [Phrase](https://www.g2.com/products/phrase-phrase/reviews) - 4.5/5.0 (1,315 reviews)
  - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (759 reviews)
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