--- title: Smartcat Reviews meta_title: 'Smartcat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 174 reviews by the users' company size, role or industry to find out how Smartcat works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 174 scale: '5' date_modified: '2026-10-10' parent_category: name: Localization url: https://www.g2.com/categories/localization ---

Smartcat Reviews & Product Details

Pricing

Pricing provided by Smartcat.

Basic

Starting at $1,200.00
Per Year
Tommaso C.
TC
Tommaso C.
Retail Network Manager
Enterprise (> 1000 emp.)
"Helpful parallel view and glossary, but unreliable preview hurts context"
3/5
What do you like best about Smartcat?

You can check source text and destination text in parallel and the preview is, when it works, very useful to better understand the context. Vocabulary, glossary, etc. help you to "train" the system in a more accurate way to improve the quality over time. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Preview sometime doesn't work properly so you're "blind". You have to translate something which is not clear since your don't know where it comes from! (word document for internal use instead a power point presentation built for external customers, etc). Review collected by and hosted on G2.com.

Andreia P.
AP
Andreia P.
Freelancer
Small-Business (50 or fewer emp.)
"SmartCat’s Advanced CAT Tool and Strong Client–Freelancer Connection"
4.5/5
What do you like best about Smartcat?

The fact that SmartCat connects clients with freelancers and provides a great advanced CAT tool is definitely the best part! Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

There is still room for improvement. The chat feature could be better, actual messages between clients and freelancers get mixed with system notifications, and sometimes that hinders communication. Some bugs occur sometimes with client file uploads that should be fixed. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Fair programs for professionals and companies"
5/5
What do you like best about Smartcat?

I can read almost all formats with smartcat. I used to have issues with the translations of documents in pdf format. Now this is much easier. I can just import it, and work on. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

I am missing some more reports, like payments by year, by customer, tasks by year or customer. Review collected by and hosted on G2.com.

Nebought K.
NK
Nebought K.
Sales and Marketing Executive
Small-Business (50 or fewer emp.)
"Safe Place for Freelancers and Buyers"
5/5
What do you like best about Smartcat?

Smartcat is more than just a CAT tool; it’s both a platform and a portfolio where I can chat with clients and receive reviews. I also like how documents are split into segments, which makes projects easier to organize and manage. Customer Support is responsive and helpful. I get paid through their system, after the buyer makes a payment, I usually receive the money in my wallet within one or two days. I don’t have to follow up with the customer about payment, because Smartcat takes care of that for me. I simply accept projects, complete them, and then wait for the payment from Smartcat. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Smartcat is simply the best tool I’ve ever used, and it’s perfect for me. Review collected by and hosted on G2.com.

CEVDET Y.
CY
CEVDET Y.
Founder
Small-Business (50 or fewer emp.)
"Polished, Top-Notch Localization Platform with Great Support"
4.5/5
What do you like best about Smartcat?

SmartCat is a strong translation and localization platform that makes it easy to work with a wide range of file formats. The pricing is free for starters, which is helpful when you’re just getting going. Support has been good in my experience. The AI translation still needs improvement, although they’ve integrated many AI integrations. The user interface feels polished and easy to use, and overall the performance has been top-notch. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Previously, the AI or MT wasn’t very good, but with the new AI integrations, I think they’ve resolved that issue. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Smartcat: User-Friendly Translation Tool"
4.5/5
What do you like best about Smartcat?

I am very satisfied with Smartcat because it facilitates translation for me, especially when the original text contains HTML tags. I can enable all HTML tags with one click and then apply them in the translation. This feature ensures that we do not make any mistakes in the translation because Smartcat does not accept the translation without confirmation. Additionally, I like the ability to count and replace words in real-time. It becomes easy to know how many words I have completed. When I complete a task, I can see the number of weighted words and effective words, which is essential for my payment. It feels easy and convenient to use. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Regarding the need for improvement, I can say that if the client has a glossary in the original text, it should be apparent in the original text that a word is in the glossary. Other platforms like Crowd in show a dotted line under the word, which is helpful. Additionally, there should be a record of previous tasks in the translation history so that we can get information about past translations. Otherwise, Smartcat is perfect. These were just two small things that need improvement. Review collected by and hosted on G2.com.

Barbarah V.
BV
Barbarah V.
Localization Translator
Translation and Localization
Small-Business (50 or fewer emp.)
"Robust Translation Tool with Minor Payment Delays"
4.5/5
What do you like best about Smartcat?

I use Smartcat for translation projects and find it excels in providing a comprehensive suite of tools that cater to various needs. The integration of translation memory and glossaries ensures consistency across projects, which is crucial for maintaining quality. The cloud-based nature allows for easy access from anywhere, enabling flexibility for remote teams. I appreciate the ability to connect with freelance translators and agencies directly through the platform, which streamlines the hiring process and saves both time and resources. Smartcat enhances productivity and efficiency with its intuitive interface that allows users to navigate tasks seamlessly. It supports a wide range of file formats, making it versatile for different types of projects. The analytics feature offers insights into workflow, allowing teams to make informed decisions. I really like how intuitive and easy it is to use, with a quick learning curve. Collaboration is smooth, allowing real-time work with translators, reviewers, editors, and project managers, speeding up workflows and improving communication. The clean and organized interface helps me find information without clutter. I also value the responsive customer support and flexible payment options, like direct bank transfers. The platform's integration capabilities and community resources such as tutorials and forums enhance productivity and foster a supportive environment. Smartcat's regular updates and commitment to innovation show their dedication to user satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

The main area for improvement is the payment waiting period. In some instances, clients can take up to 60 days to release payment, resulting in freelancers having to wait an extended period before they can access their earnings. Smartcat could enhance the payment experience by shortening the 60-day release period or providing faster options for trusted clients and long-term freelancers. Review collected by and hosted on G2.com.

Djirabou Arnaud A.
DA
Djirabou Arnaud A.
Freelance French Translator
Small-Business (50 or fewer emp.)
"The best Cat Tool I have used so far. I can work from anywhere and anytime ! Very easy to use !"
5/5
What do you like best about Smartcat?

Easy to use ! With the new update, it is even more faster and the AI helps a lot when needed ! Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

They already did it exceeding my expectation ! Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Hassle-Free, Streamlined Translation Workflow in One Place"
5/5
What do you like best about Smartcat?

Smartcat is a hassle-free translation platform where every stage happens in one place. From accepting a project, to working on it in the integrated workspace, to getting paid for each job, the whole process feels streamlined. I can focus on the work itself and don’t have to worry about not getting paid, because Smartcat takes care of that on their end. Communication with the client is straightforward too, which makes everything feel smooth and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Having to switch back and forth between servers can be a hassle sometimes, and it can also get confusing. Review collected by and hosted on G2.com.

Felipe C.
FC
Felipe C.
Sr. Analyst Learning Experience Design.
Enterprise (> 1000 emp.)
"Fast, Intuitive, and Practical to Use"
5/5
What do you like best about Smartcat?

What I like most is how practical it is. It’s fast and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

I’d like the formatting and design to be incorporated into the workflow, but I understand that some languages use more or fewer characters, and that can be a challenge. Review collected by and hosted on G2.com.

Questions about Smartcat? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Aleksandr B.
AB
Aleksandr Bakshtanovsky
•
Last activity over 6 years ago

What is the best way to improve the search ranking of my personal account?

2 Upvotes
1
Join the conversation
Yahaya  F.
YF
Yahaya Faruk
•
Last activity about 1 month ago

How do you handle text expansion issues in Smartcat for English to Hausa translations?

Pricing Options

Pricing provided by Smartcat.

Basic

Starting at $1,200.00
Per Year

Enterprise

Contact Us
Per Year
Smartcat Comparisons
Smartcat Features
Billing and Invoicing
Client Portal
Client Management
Computer-Assisted Translation
Glossary
Access Controls/Permissions
Custom Translation Memory
Neural Machine Translation
Statistical Machine Translation