# Smartcat Reviews **Vendor:** Smartcat **Category:** [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation) **Average Rating:** 4.6/5.0 **Total Reviews:** 132 ## About Smartcat Smartcat is an AI platform with expert-enabled AI Agents that automate the entire content lifecycle – creating, translating, and localizing content simultaneously. This means content is ready to launch day one in every language and market without delays. These AI Agents continuously learn from human-in-the-loop workflows, so they understand your brand voice, ensure compliance, and maintain quality. By replacing fragmented tools and manual processes with intelligent automation and unified workflows, Smartcat helps global teams deliver consistent, high-quality content faster and at scale. For complex or high-stakes content, Smartcat connects users to the world’s largest marketplace of linguists and editors, all orchestrated by AI for maximum efficiency. More than 1,000 companies, including 25% of the Fortune 1000, rely on Smartcat to accelerate global growth and streamline their content operations. ## Smartcat Pros & Cons **What users like:** - Users find Smartcat notably **easy to use** , enabling freelancers to complete projects efficiently and quickly. (4 reviews) - Users find Smartcat's **responsive and helpful customer support** essential for a seamless project management experience. (2 reviews) - Users find Smartcat **highly efficient** , significantly speeding up their project completion compared to previous tools. (2 reviews) - Users appreciate the **time-saving features** of Smartcat, allowing faster project completion and streamlined payment processes. (2 reviews) - Users find Smartcat to provide **efficient automation** that enhances productivity and is user-friendly for all. (1 reviews) - Helpful (1 reviews) - Users commend **high satisfaction** with Smartcat, praising its efficiency and reliable problem-solving capabilities. (1 reviews) - Users appreciate the **simple and user-friendly interface** of Smartcat, making it ideal for freelancers and translators. (1 reviews) - Time Efficiency (1 reviews) **What users dislike:** - Users find Smartcat lacking in **essential features** , limiting its effectiveness and overall usability for some tasks. (1 reviews) - Users find **process inefficiency** in Smartcat frustrating, as it can disrupt their workflow and productivity. (1 reviews) ## Smartcat Reviews ### 1. Safe Place for Freelancers and Buyers **Rating:** 5.0/5.0 stars **Reviewed by:** Nebought K. | Sales and Marketing Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Smartcat?** Smartcat is more than just a CAT tool; it’s both a platform and a portfolio where I can chat with clients and receive reviews. I also like how documents are split into segments, which makes projects easier to organize and manage. Customer Support is responsive and helpful. I get paid through their system, after the buyer makes a payment, I usually receive the money in my wallet within one or two days. I don’t have to follow up with the customer about payment, because Smartcat takes care of that for me. I simply accept projects, complete them, and then wait for the payment from Smartcat. **What do you dislike about Smartcat?** Smartcat is simply the best tool I’ve ever used, and it’s perfect for me. **What problems is Smartcat solving and how is that benefiting you?** Through the tool I am also more productive because I can even import documents and manage easily over the system and then download. I don't have to worry about formatting, the tool makes the same format as the original document when you download. ### 2. Intuitive All-in-One Platform That Streamlines Translation Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Tiago M. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Smartcat?** Smartcat is intuitive and easy to use, bringing CAT tools, project management, and collaboration together in one platform. It helps me save time and keep my workflows organized, so projects feel more streamlined from start to finish. **What do you dislike about Smartcat?** Some features can feel a bit overwhelming at first, and it can take a little time to adjust when the interface changes occasionally. **What problems is Smartcat solving and how is that benefiting you?** It helps me manage translation projects more efficiently, collaborate smoothly with clients and my team, and deliver work faster while maintaining consistent quality. ### 3. Smartcat Helped Me Translate More Projects and Earn More money **Rating:** 5.0/5.0 stars **Reviewed by:** Shawqi A. | مترجم متطوع في متطوعوا الامم المتحدة, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Smartcat?** As a translator I translated many projects with Smartcat and I gained money **What do you dislike about Smartcat?** Everything good 👍I worked on platform since years **What problems is Smartcat solving and how is that benefiting you?** Transfer money ### 4. A great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paula C. | Linguist and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Smartcat?** Smartcat is a complete platform, it has basically everything that a language professional may need: an integrated CAT Tool, a marketplace, productivity resources, and it's also a way to receive payments from external clients. The CAT Tool may not seem as fancy and detailed as other standalone tools, but still it's great to use. I also love the productivity resources. Smartcat's paid OCR feature sometimes is way better than Trados', for example. The customer support also never let me down (just once and as soon as I pointed out, they made it better). **What do you dislike about Smartcat?** The payment system. A possible payment date is set after the project is deemed completed and accepted by the client, but the payment date itself means nothing. The clients pay when they want to pay, that's the real thing. I had clients that paid me way before the "due date", and others that I'm still waiting for the payment (after almost six months, because the client took too long to accept the project). Also, I think it should be possible for language professionals to evaluate the clients the same way they can evaluate us. Smartcat has plenty of nice clients, who are responsive and pay you on time, but there also cheap, unhelpful and not-so-willing-to-pay clients, and other professionals should have the right to know that before deciding to work with them. **What problems is Smartcat solving and how is that benefiting you?** Smartcat serves me as a CAT-Tool and payment method for some external clients and it's also adds up to my income, since clients can contact me through the platform and invite me to work on their projects also on the platform. ### 5. Intuitive / Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** MediaPlus S. | Localization QCer and Originator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Smartcat?** It is very easy to use. The customer support is great. I finish my projects way faster than before. I use it at least once a week. **What do you dislike about Smartcat?** Nothing to dislike. It is a great platform. **What problems is Smartcat solving and how is that benefiting you?** Keep track of projects. Fast deliveries. ### 6. After 5 long years, Smartcat is always helpful and always cooperative. **Rating:** 5.0/5.0 stars **Reviewed by:** Reza O. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Smartcat?** There is no unresolved problem with Smartcat. Everything has an answer. As long as you keep on the right track, Smartcat will 10000% help you to sort out any kind of problems. Any kind of problems will be solved in Smartcat. Bravo Smartcat. **What do you dislike about Smartcat?** So far, there is nothing to be the downside. **What problems is Smartcat solving and how is that benefiting you?** Any discrepancies will be resolved in minutes. Bravo Smartcat. Nothing will be a downside. I had some discrepancies and they were resolved in minutes. This is a genius thing. Thank you. ### 7. An absolutely freelancer-friendly and reliable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio N. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about Smartcat?** The platform's main upside is the ease of use. Any freelancer, even a newbie, can handle it. **What do you dislike about Smartcat?** I haven't noticed any flaws yet. I'm serious. **What problems is Smartcat solving and how is that benefiting you?** I'm a freelance translator. I need such platforms as Smartcat to eke my living out. ### 8. Excellent software **Rating:** 5.0/5.0 stars **Reviewed by:** Branka R. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Smartcat?** Very good and efficient software for use by everybody. **What do you dislike about Smartcat?** Nothing in particular is bad about Smartcat. I only warn your staff to take better care about potential scammers. **What problems is Smartcat solving and how is that benefiting you?** Interaction with clients, payments ### 9. Best CAT Tool for Translation. **Rating:** 5.0/5.0 stars **Reviewed by:** Hassan S. | Urdu Linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Smartcat?** Provide better and correct tools for translation. **What do you dislike about Smartcat?** It is a best translation tools, and I found nothing bad till now. **What problems is Smartcat solving and how is that benefiting you?** Smartcat provide computer assisted translation, software localization. ### 10. Thank you Smartcat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Smartcat?** The billing process is a breeze - I mean I did not have to do anything - no invoice to send, it's all automated! No worries for receiving payment for the hard work I did, and no "service fee" deducted from the payment!! Just work hard, get it done on time, and Smartcar will do the rest without subtracting anything from the fee I earned! Customer support was also excellent - I got the answer right away, it was succinct and friendly! **What do you dislike about Smartcat?** I don't really have anything I "dislike" - it seems to be using technology to the best of all parties concerned. **What problems is Smartcat solving and how is that benefiting you?** As an independent freelance traslator, this system is awesome. ### 11. Eficiency and easy-to-use **Rating:** 4.5/5.0 stars **Reviewed by:** Sakda D. | Independent Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Smartcat?** Speed, simplicity, and customer support- all for free! **What do you dislike about Smartcat?** Slow in payment lately. However, things are done professionally. **What problems is Smartcat solving and how is that benefiting you?** When payment sometimes is slow. Support Team is ready to help. ### 12. Top MMO Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Smartcat?** Eversmart is smart and free for freelancers. Powerful CAT for translators. Invoices are automated. Support is very prompt. I also like its simple interface and stable operation. **What do you dislike about Smartcat?** I wish its three servers could be combined. Login timeouts are frequent on mobile devices. **What problems is Smartcat solving and how is that benefiting you?** Smart, powerful, simple tool. ### 13. Easy-to-use and reliable CAT tool, plus мery fast and proactive support **Rating:** 4.5/5.0 stars **Reviewed by:** Sergiy B. | Translator, Editor, Tester, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Smartcat?** 1. This CAT tool is very easy to use and it ensures a good quality of translations. 2. It has a great built-in tool for communication with clients, submitting queries, and providing additional information to linguists. 3. This CAT tool is reliable. I've been using it for over 6 or 7 years without any issues. 4. Smartcat has a good support service, which provided me with all the necessary assistance with speed of light. **What do you dislike about Smartcat?** 1. It has very limited abilities for quality checks and work with tags and code, compared to advanced (and expensive) tools like MemoQ. **What problems is Smartcat solving and how is that benefiting you?** It helps to ensure consistency and quality of translation, as well as communication between clients and linguists. ### 14. Smartcat is a user-friendly and easy to use platform. Got translation jobs right away :) **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy Y. | Divine Feminine Holistic Wellness Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Smartcat?** I love that I started working right away as soon as I registered and the customer support is quick to respond. **What do you dislike about Smartcat?** So far, my experience has been excellent **What problems is Smartcat solving and how is that benefiting you?** I'm a freelance translator and this platform is helping me find translation work. ### 15. Using Smartcat **Rating:** 5.0/5.0 stars **Reviewed by:** Bécaye G. | Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Smartcat?** I use Smartcat to receive translation projects, I work on the same platform, with dedicated tools, and deliver them without problem. I also receive payments, easily on Smartcat. I recommand it; strongly. **What do you dislike about Smartcat?** Nothing, everything is simple there. Thank you. **What problems is Smartcat solving and how is that benefiting you?** Smartcat helps me a lot in managing my projects. ### 16. Very positive experience with doing business with Smartcat. **Rating:** 5.0/5.0 stars **Reviewed by:** Haris K. | Freelance translator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Smartcat?** The Smartcat is very simple and user-friendly. **What do you dislike about Smartcat?** There are no things that I would dislike about Smartcat. **What problems is Smartcat solving and how is that benefiting you?** It has a nice online tool that makes translations go smoothly. ### 17. Best Online free CAT tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo S. | Traductor independiente, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Smartcat?** Many features: 1. Is free. 2. Very user friendly 3. Very fast and accurate. 4. No need of extra TM. **What do you dislike about Smartcat?** Very hard to say. I could not find downsides at all yet. **What problems is Smartcat solving and how is that benefiting you?** Accuracy is very important as a translator and Smartcat is very good doing that. ### 18. Not a transparent platform **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Smartcat?** Quick to get started but again that might be a bane than a boon **What do you dislike about Smartcat?** The console is not user friendly and the platform is very non transparent. The smartword usage is not clear with 5 different numbers showing in different parts of console with no clear definition. You can definitely expect to run into billing issues if you are working within a tight budget. Not clear and transparent with how and where your smartwords got consumed and therefore you would quickly exhaust smartwords and need to upgrade or are forced to live with broken customer experience for your product. Support would not give you a timely response but sales would simply ask you to upgrade. You need to make code level changes to accomplish not translating certain phrases and also the formatting gets quite broken for certain translations. The plans look more affordable than competitors but the catch is smartwords are not really smart. The same phrase gets counted repeatedly across multiple pages and they do not mention this clearly anywhere. Stay away. There are better solutions. **What problems is Smartcat solving and how is that benefiting you?** Had a rough experience with smartcat during our peak business season. Relying on them was a huge mistake from a business pov. ### 19. One of the best automatic translation tools for documents I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Smartcat?** 1. Quality: 99% of phrases correctly translated. Minimum post-processing needed. 2. Free model for low-volume requests. **What do you dislike about Smartcat?** Nothing. The quality of the service is excellent. **What problems is Smartcat solving and how is that benefiting you?** Word / PDF document translation to save time for more productive activities ### 20. A great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alina C. | Language Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Smartcat?** It's perfect for my needs and the volume of translations I do. **What do you dislike about Smartcat?** Management changed the focus of this software to be for businesses, not for translation companies. **What problems is Smartcat solving and how is that benefiting you?** The complex package of services offered ### 21. Best Translation Management Platform Hands Down! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2023 **What do you like best about Smartcat?** Intuitive UI/UX design. Amazing customer support. Limitless useful features. Miles ahead of their competitors in every aspect. **What do you dislike about Smartcat?** The price could be a bit steep for startups. **What problems is Smartcat solving and how is that benefiting you?** It allows us to streamline our translation management processes and deliver results within shorter-than-usual turnaround time. ### 22. Fast, accurate and effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexia Jhoanna E. | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Smartcat?** Honestly, it was and still is a tool that streamlines the translation processes we request in the company. The translations are fast and 99% accurate because the remaining 1% is a literal translation that can be fixed in the same Software, which the AI will remember and use in future translations. **What do you dislike about Smartcat?** Sometimes, the Software indicates that its engines are overloaded after starting translations. I want to think that many people are using the software, and of course, it's not bad. However, they make translations take longer than an hour to work. **What problems is Smartcat solving and how is that benefiting you?** I can list a lot of situations. - Translation of 700K words in three months. Took about 1-2 minutes to translate each file. - Manually, we had to translate between 5 to 8 slides in PowerPoint. In the worst case, from 20 to 41, however, the tool made it possible in 1 minute. - Manually, we had to translate flowcharts and operation sheets in Excel. The diagrams took about 40 minutes. It was a long process, but SmartCat translated the work that would take us a week into a day in less than a minute. - In one day, we manually translated between 20 to 25 files, both PP and Excel and Word, on some occasions. What did SmartCat do? It tripled that number. - Thanks to our saved time, we concluded the certifications with days to spare, allowing us to start with other projects. - Engineers choose to use this tool. ### 23. Makes for translating eLearning courses quick and efficiently! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Smartcat?** It takes what would have taken months with a third-party consultant, only minutes to translate an entire eLearning course. Not to mention the cost savings associated with using this platform compared to a consultant. **What do you dislike about Smartcat?** I wish the glossary would translate the words automatically and then highlight it in yellow aftwerwards to notify you of the change. I believe this would be much more efficient than going through each individual segment. Additionally, in the post-editing phase, I would like to see an option where you can look up a word and select all the appear in each segment, type in the correct translation, and translate all at once. Using individuals internally who are not as familiar with the platform in the post-editing phase, this becomes challenging to navigate. If they had this option to do it just once, it would be extremely helpful. **What problems is Smartcat solving and how is that benefiting you?** Cut down significantly on costs for translating courses and materials for other regions within out organization. It has completely taken away the need to bring in outside consultants to assit with the translation of courses and materials. This was significantly more in terms of cost and time. We not have the capacity to translate more, reaching more of the global regions with our materials. ### 24. Excellent tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Smartcat?** It is very easy to use. It has customer support. It is very intuitive. **What do you dislike about Smartcat?** It does not have a dictionary integrated by default **What problems is Smartcat solving and how is that benefiting you?** It helps me do the translation very quickly and also that I can check every segment of the translation. Also, I can add comments to check some segments later. Finally, the tool keeps the original format of the documents ### 25. Ultimate helper for a freelancer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2023 **What do you like best about Smartcat?** As a freelancer-translator, I take advantage of Smartcat. For projects with a lot of repetitions, you can create your TM (translation memory) and automate your work. **What do you dislike about Smartcat?** Smartcat platform will not detect the language of your source document. Therefore, if you choose a wrong source language and choose a paid option, you loose your credits. **What problems is Smartcat solving and how is that benefiting you?** I have translation project with a lot of repetitions. Using the Smartcat platform, I create my TMs (translation memories) and automate those translations. Also, I can use machine translation and then edit the texts. ### 26. Smart cat **Rating:** 4.5/5.0 stars **Reviewed by:** Umar S. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Smartcat?** I think smartcat is a very good plateform for translation bescause i have worked before as well in smartcat so i really like that plateform and it is very good. **What do you dislike about Smartcat?** the dislike of the smartcat is that it is gives us very less words for translation so it should give as a alot of words for translation and we should give good translation quality. **What problems is Smartcat solving and how is that benefiting you?** I think smartcart is very good for our work when we are working their then it is very helpful there we are getting payment very easly so in my point of viwe it good. ### 27. Great software! Login problems, though! **Rating:** 3.5/5.0 stars **Reviewed by:** Rudimar M. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Smartcat?** It's a great tool for a translator. Very easy to understand and maneuver. **What do you dislike about Smartcat?** On my MacBook, using Google Chrome I can never login with email and password. It never recognizes it. And I end up having to always login with the code sent to email. It's an annoyance. Thanks for looking into it. **What problems is Smartcat solving and how is that benefiting you?** Tha fact that it checks on minor (easy to overlook) details as you type, providing you with some level of quality check. ### 28. Easy on the eyes and productivity-enhancing **Rating:** 5.0/5.0 stars **Reviewed by:** Thamyres A. | Tradutor freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Smartcat?** The platform is easy and intuitive, you can set up small projects in a few seconds but also get the option to set up more advanced settings if required. TMs integration works like a charm. Machine Translation is also fairly good, although paid one is almost spotless. **What do you dislike about Smartcat?** The only thing I really dislike is not being able to turn off warnings. My language pairs are Portuguese and Spanish, so sometimes the wording will be similar or actually the same and having to turn off manually the warnings so I can proceed is very tiring. Of course it's not a major issue, just a nuisance **What problems is Smartcat solving and how is that benefiting you?** I work for a company that has me translating all kinds of things, from small projects to 30k+ projects and Smartcat is helpful for both. I used to have to translate on my own which is fine but time-consuming, when simpler sentences could've been translated already and Smartcat's machine translation also helped with that, making me more productive and my work less tiring. ### 29. Unprecedented system for language service providers! **Rating:** 4.5/5.0 stars **Reviewed by:** Yoko C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about Smartcat?** I love SmartCat because: 1. the system saves project managers time 2. the system covers from intake to invoice **What do you dislike about Smartcat?** It focuses on Translation and not other services such as interpreting, DTP, and voice-over recording. So I have to enter manually. (Voiceover is entered as DTP) Vendor evaluation function is not yet installed once we lost it. **What problems is Smartcat solving and how is that benefiting you?** Saving time as SC pops up the once typed names and titles. ### 30. Communicative, response reliable, cooperative **Rating:** 4.5/5.0 stars **Reviewed by:** Siti Nur A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2023 **What do you like best about Smartcat?** Smartcat is a payment platform that is fast in response **What do you dislike about Smartcat?** When the money received, the deduction found is too high **What problems is Smartcat solving and how is that benefiting you?** The latest issue is about tax procedure, however the resolution is really quick ### 31. Great CAT tool, proactive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Andre D. | Translation coordinator, Professional Training & Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Smartcat?** Smartcat offers an excellent cat tool at no cost, and help is available if needed. **What do you dislike about Smartcat?** When doing translation jobs with smartcat we are invited to use Payoneer as a payment system, and payoneer is much worse in terms of service than any other payment system I know. They simply keep the money forever "in review".Never choose to use payoneer if you work with smartcat. **Recommendations to others considering Smartcat:** Consider comparing the translations draft with another CAT tool or MT tool to increase your options. **What problems is Smartcat solving and how is that benefiting you?** The CAT tools quality is comparable to other CAT or MT systems, and it comes at no cost, or when you wish for priority service, you can buy it by volume of pages to translate, not as a subscription or annual payment. Sometimes a file may cause a problem, but in this case the customer service helps almost immediately. Smartcat is very useful for my students, too, since I teach translation. ### 32. Support ticket request **Rating:** 4.5/5.0 stars **Reviewed by:** Silvia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Smartcat?** Easy to use and very intuitive. Translation Memory is very helpful **What do you dislike about Smartcat?** Setting up a translation memory for each project should be made a default **What problems is Smartcat solving and how is that benefiting you?** Having a multi-language webpage and articles ### 33. Managing translations and completing freelance work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Smartcat?** The platform has good workflow design allowing for a lot of flexibility and comprehensive management and customization of projects. The marketplace also works well, but could use some improvements. **What do you dislike about Smartcat?** Parts of the interface are still clunky, management and insights into payouts could be more transparent and convenient to browse and control. Pricing could be more flexible. **What problems is Smartcat solving and how is that benefiting you?** Translation workflow optimization. By connecting Smartcat to our internal databases, we were able to streamline and optimize content production, reducing the overall amount of time required to manage and finalize projects. ### 34. Simple but efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Phongmanus B. | Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Smartcat?** This platform combines CAT tool, hiring, and payment processes in one system, making it easier for translators to manage their work. **What do you dislike about Smartcat?** The website is divided into three regions, which sometimes causes confusion for me as I manage my tasks. **What problems is Smartcat solving and how is that benefiting you?** They help me find clients, provide the CAT tool, and manage the payment. ### 35. Excellent CAT tool & Fantastic Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Smartcat?** SmartCat has been an excellent CAT tool for our in-house Translation team. It offers collaboration, an intuitive user interface, and customization. There are tools to save Translation Memories (TM's) and Glossaries for future translation projects. **What do you dislike about Smartcat?** I have nothing negative to say about SmartCat. **What problems is Smartcat solving and how is that benefiting you?** SmartCat's project management tool helps me to efficiently manage translation projects by offering customizable templates & ease in monitoring each team's work progress. ### 36. Perfect match for businesses freelance translators **Rating:** 5.0/5.0 stars **Reviewed by:** Raj K. | Freelance, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2022 **What do you like best about Smartcat?** SmartCat platform is helpful for freelance translators and proofreaders to search and position themselves for suitable jobs by registering themselves at their preferred rates. It is a practical CAT tool to help you translate and use translation memories and glossaries to speed up and stay consistent. Similarly, businesses get a mine of freelance workers to choose from at their preferred rates. You get paid for your work through SmartCat, and you can also add clients from other projects to receive quick payments. The interface is quite user-friendly. You also get OCR and machine translation help for nominal charges. Keep pitching to get 3-star ratings and complete a 100% profile to get regular matching with jobs. It’s a win-win platform for businesses and professionals. **What do you dislike about Smartcat?** OCR and MT are paid tools. So, you may have to pay extra to get help from these tools. Although it has plenty of jobs listed, some may be too old and irrelevant. You may filter the ones related to your language pair. Initially, you may find it challenging to find enough work. **What problems is Smartcat solving and how is that benefiting you?** It matches the needs of business and freelance professionals, especially in translation and proofreading. You don’t need to search for jobs. If you are consistent and systematic, jobs will come to you automatically. Businesses get the best talent in one place with quoted rates per word. SmartCat is an ideal CAT tool for translators and proofreaders to work systematically. Once the client approves your work, you get paid in a few days through Paypal, etc., at nominal charges. ### 37. Excellent tool for translators and clients **Rating:** 5.0/5.0 stars **Reviewed by:** Aneliya K. | English Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Smartcat?** It is very easy to apply and accept a project. The formatting is already done and the translation goes smoothly. **What do you dislike about Smartcat?** I don't see any drawbacks. Maybe there are not enough projects. **What problems is Smartcat solving and how is that benefiting you?** Fast communication with clients. ### 38. Smartcat fits our translation needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly P. | Education Manager/Instruction Design, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Smartcat?** Translators for hire, self-service translating, robust application for many languages, solid customer support **What do you dislike about Smartcat?** Very detailed interface, so it takes a little time to learn navigation. Once you understand the navigation, all else is pretty simple. **What problems is Smartcat solving and how is that benefiting you?** Smartcat offered a complete translation solution. The application and professional marketplace of translators helped us deliver our blended learning approach in different languages across the enterprise. ### 39. It's not a very user-friendly experience, but it did help me find a few new clients. **Rating:** 2.5/5.0 stars **Reviewed by:** Павел . | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Smartcat?** I like that you could get paid through the system and find new projects through their projects board. The referral system is also another great thing that Smartcat offers, since you get paid for bringing your clients into it. **What do you dislike about Smartcat?** The CAT system itself isn't particularly advanced and could use some improvement. I did find some new projects on the jobs board. However, there aren't that many projects to work with, and the platform could do better to market itself. **What problems is Smartcat solving and how is that benefiting you?** It's quite a unique platform for translators and copywriters, and it's pretty novel to have a CAT system alongside a project board. However, the import/export system could use some improvement, and it would be great if there were more projects to bid on. ### 40. Smartcat has provided me an awesome opportunity to work as a freelance translator. **Rating:** 5.0/5.0 stars **Reviewed by:** Amir A. | Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Smartcat?** My favorites at Smartcat are the freelancer-client linking feature and the various payment methods. Shortly, everything is in one place: There is no need for invoicing, and finding jobs and accepting invitations is easy and fast. **What do you dislike about Smartcat?** There is no guarantee that clients pay on time. The Availability section is useless because there is no prevention or warning for clients when I am busy. Also, supporting right-to-left languages can be better as there is a mess-up in the mixture of English and an RTL language. **What problems is Smartcat solving and how is that benefiting you?** The appearance of the Editor section and the public profile page has improved. The options for Productivity Services are significantly fewer; I think the last option (e.g., Google Drive linking) could be useful. ### 41. Saves us lots of time **Rating:** 5.0/5.0 stars **Reviewed by:** Angela B. | Business Development & Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Smartcat?** The platform became easy to use and the customer service provided to the team, in the beginning, was crucial to help everyone on the team. **What do you dislike about Smartcat?** They could put together an easy one-pager reference to the tools on the translation page. In the beginning, it can be difficult to navigate. **What problems is Smartcat solving and how is that benefiting you?** We have different accounts with precise terminology, that is updated regularly. SmartCat tools have allowed us to save time and maintain consistency across all materials. ### 42. The No. 1 Free-of-charge Computer Aided Translation Tool for Translators **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Smartcat?** There are a lot of features I love about Smartcat: 1. There are a lot of free-of-charge language pairs for machine translation. Accepting that the machine translation is not perfect and proofreading / post-editing is required, Smartcat is a very good tool for getting the first translation draft with machine translation aid. 2. Smartcat preserves the formatting in the source document. I.e. the translated document is having the same formatting with the source document. This is very helpful, especially when I’m working with translation works involving tables and figures. 3. Smartcat provides a platform for worldwide connection among translators, freelancers and clients. It provides many job opportunities with a very good and handy payment system. **What do you dislike about Smartcat?** Sometimes I find it challenging to use Smartcat with regards to the followings: 1. The design for user interface and navigation could be disappointing. It seems that there are quite a lot of stuff happening at the same time, such as CAT, project management and freelance job platform. Sometimes it looks a bit clumsy and overwhelming. 2. Internet connection is a must to work on Smartcat. Offline functionality is not available. **What problems is Smartcat solving and how is that benefiting you?** My overall experience with Smartcat is very good. It effectively provides me with a very robust first draft of translation works with most of the formatting retained as the source document. This greatly reduces the time required for drafting the translation and formatting the work. Despite the fact that the user interface and dashboard might be subject to further improvement, I have been using Smartcat for 2 years and will continue using Smartcat in my translation. ### 43. A Decent Cloud Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Smartcat?** Easy to start, a friendly UI, all necessary features, easy to collaborate. **What do you dislike about Smartcat?** Often downtimes; impossible to delete a language from a project (you can add languages as you go, but not delete); already confirmed files can change and become unconfirmed because of changes in other files; excessive notifications when your Smartwords limit is near; comment notifications don't include the comment itself, only the link to the segment. **What problems is Smartcat solving and how is that benefiting you?** SmartCAT is a great and inexpensive cloud solution to localize content into multiple languages. ### 44. Machine Translation comes with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Balázs S. | Learning Design Partner, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Smartcat?** It's a really intuitive platform, offering a wide scale of opportunities to translate and to manage translations. **What do you dislike about Smartcat?** I haven't got any negative feedbacks to this day and my experience is also really great. I wish more colleagues in my company would use it. **What problems is Smartcat solving and how is that benefiting you?** E-learning translation is now faster and Smartcat saves costs for us. ### 45. Very interesting opinion **Rating:** 5.0/5.0 stars **Reviewed by:** Elimane D. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2023 **What do you like best about Smartcat?** Rapidité et efficacité plus assistant de service **What do you dislike about Smartcat?** Everything is okay with the support, but the processing time from payment may need to be reviewed. **What problems is Smartcat solving and how is that benefiting you?** The transfers are still being received well, thank you for your support and I wish you a very good day. ### 46. Overall good software solution with some support issues **Rating:** 2.5/5.0 stars **Reviewed by:** Alexandra D. | Managing Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Smartcat?** Fast use of the service. Pretty good machine translation. Ability to invite collaborators etc. **What do you dislike about Smartcat?** I couldn't get the support I needed (1-month delay) and couldn't invite my collaborators. I had to the project offline, which defetead the purpose of using Smartcat. They have followed-up later though. **What problems is Smartcat solving and how is that benefiting you?** Streamlining translations with collaborators around the world. ### 47. Excellent free CAT tool **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. | Freelance Translator, localisation expert, transcriber, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about Smartcat?** Smartcat is an excellent free CAT tool that one can use without a steep learning curve as those needed when switching from one tool to another. Its interface is simple, easy to use and it's FREE (there is a paid version but one can use it only with free features and it's sufficient for freelancers). **What do you dislike about Smartcat?** No really downsides just that the free version provides only an MT that needs confirmation after each line is translated. But that might be considered even a feature because this way you are constrained to check every line. :) **What problems is Smartcat solving and how is that benefiting you?** I work a lot with xliff files and for that smartcat is perfect. ### 48. Efficient translation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Haris T. | Private Language Courses in English, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Smartcat?** It is an efficient tool that facilitates translation in multiple language pairs. Compared to other such tools, the quality of the proposed translation is high. **What do you dislike about Smartcat?** There is, of course, room for improvement in custom translation. **What problems is Smartcat solving and how is that benefiting you?** Smartcat makes translation less time-consuming by instantly offering accurate translations of terms. It can, therefore, boost productivity and business performance. ### 49. Free, easy-to-use CAT tool with amazing features - No downsides! **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe W. | 翻訳家, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2022 **What do you like best about Smartcat?** SmartCat is an amazing free CAT tool. It accepts many file formats and allows you to create your own TMs or use TMs from other programs, such as SDL Trados, as long as they are in TMX or SDLTM format. You can also add other reference files, such as style guides. Uploading multiple files in the same project allows you to finish tasks much faster, as SmartCat recognises repeated phrases across files and automatically fills in the fields as you work. SmartCat is very easy to learn how to use, thanks to the tutorials that show up when you first start using it. You can also create a profile, complete with your experience, portfolio, services you offer, and prices, and use the platform to find and accept translation work. **What do you dislike about Smartcat?** There is nothing I dislike about SmartCat. The platform does archive your projects after a while, but it's still possible to download them. **What problems is Smartcat solving and how is that benefiting you?** SmartCat is cloud-based, so it's possible to log in and work from anywhere without needing to worry about file storage. SmartCat is free to use, so it has no financial downside. SmartCat has greatly improved my productivity as a translator. If you upload multiple files as one project, it is possible to work on all files at once - SmartCat recognises repeated phrases across files and prefills them as you go. ### 50. Ingenious way to perform translations and not lose track! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Smartcat?** This is the tool to use when you have to be fast and furious about your translations! **What do you dislike about Smartcat?** The only potential upside I would suggest is to make the "My tasks" main screen a bit more crisp with regards to the actual translation progress percentage. **What problems is Smartcat solving and how is that benefiting you?** Multiple website fields translated from multiple sources ## Smartcat Discussions - [What is the best way to improve the search ranking of my personal account?](https://www.g2.com/discussions/what-is-the-best-way-to-improve-the-search-ranking-of-my-personal-account) - 1 comment, 2 upvotes - [DeepL predictive API](https://www.g2.com/discussions/12352-deepl-predictive-api) - 2 comments, 2 upvotes - [Do you plan to improve communication with the department in charge of API integrations, or is this not in the works?](https://www.g2.com/discussions/35000-do-you-plan-to-improve-communication-with-the-department-in-charge-of-api-integrations-or-is-this-not-in-the-works) - 1 comment, 1 upvote - [How do they dare simply take the user's money?](https://www.g2.com/discussions/how-do-they-dare-simply-take-the-user-s-money) - 3 comments, 1 upvote - [View Smartcat pricing details and edition comparison](https://www.g2.com/products/smartcat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+19%3A14%3A11+-0500&secure%5Bsession_id%5D=e320be2c-437b-44c1-b588-4bbe88f61d0a&secure%5Btoken%5D=adcb3e4839557d2b06fdb7144a00b6596b00f6d688a05aec43b70f633345544c&format=llm_user) ## Smartcat Features **Collaboration** - Term Management - Translation Tracking - Workflow Management **Translation Support** - Automated Translation - Workflows - Glossary - Image Translation - Traffic Analysis **Client Tools** - Billing and Invoicing - Client Portal - Client Management - Resource Management **Translation Memory** - Custom Translation Memory - Built-in Translation Memory **Automation** - Translation Memory - Quality Checks - Continuous Translation **Visitor Customization ** - Language-Based Domains - Preferred Language Detection **Translation Tools** - Computer-Assisted Translation - Glossary - User Permissions - Task Delegation - Comments and/or Mentions - Quality Assurance **Machine Translation** - Neural Machine Translation - Statistical Machine Translation **Translation Options** - Image Translation - Collaborative Translation **Generative AI** - AI Text Generation **Generative AI** - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Translation Management** - Multi-step Planning - Decision Making ## Top Smartcat Alternatives - [Phrase](https://www.g2.com/products/phrase-phrase/reviews) - 4.5/5.0 (1,271 reviews) - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (755 reviews) - [Crowdin](https://www.g2.com/products/crowdin/reviews) - 4.4/5.0 (687 reviews)