Top 10 Smart Ticketing Alternatives & Competitors

Top 10 Alternatives to Smart Ticketing Recently Reviewed By G2 Community

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Freshservice
By Freshworks
4.6/5
(1,310)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Categories in common with Smart Ticketing:
Service Desk

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,219)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Categories in common with Smart Ticketing:
Service Desk

Atera
By Atera
4.6/5
(1,035)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Categories in common with Smart Ticketing:
Service Desk
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SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(763)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Categories in common with Smart Ticketing:
Service Desk

SysAid
By SysAid
4.5/5
(733)
Product Description
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
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Categories in common with Smart Ticketing:
Service Desk

Autotask
By Kaseya
4.3/5
(521)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Categories in common with Smart Ticketing:
Service Desk

ConnectWise PSA
By ConnectWise
3.9/5
(515)
Product Description
Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
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Categories in common with Smart Ticketing:
Service Desk

LogMeIn Resolve
By GoTo
4.4/5
(441)
Product Description
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
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Categories in common with Smart Ticketing:
Service Desk

Kaseya VSA
By Kaseya
4.1/5
(322)
Product Description
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.
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Categories in common with Smart Ticketing:
Service Desk

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