It is our main tool for proactive customer interaction, with which we can promote sales and pre-sales processes, marketing automation, function request and customer support, obtaining top quality results. We have managed to unify all communication with clients through a single platform, which has allowed us to improve the care, support and help that we provide, giving them the possibility of having a better experience and that they feel more satisfied with us, our products and our services. Review collected by and hosted on G2.com.
The software interface is very intuitive, however it lacks some functions that would turn some tasks into easier actions and without any complexity, in this way I can highlight the lack of search option from the contact directory, by including it we It would allow to find a specific client much faster and thus speed up the service provided. Review collected by and hosted on G2.com.