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Slaask

By Slaask

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4.4 out of 5 stars

How would you rate your experience with Slaask?

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Slaask Reviews & Product Details

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Slaask Reviews (16)

Reviews

Slaask Reviews (16)

4.4
16 reviews

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CR
Design Manager
Small-Business (50 or fewer emp.)
"Incredible collaborative system !!!"
What do you like best about Slaask?

It is our main tool for proactive customer interaction, with which we can promote sales and pre-sales processes, marketing automation, function request and customer support, obtaining top quality results. We have managed to unify all communication with clients through a single platform, which has allowed us to improve the care, support and help that we provide, giving them the possibility of having a better experience and that they feel more satisfied with us, our products and our services. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

The software interface is very intuitive, however it lacks some functions that would turn some tasks into easier actions and without any complexity, in this way I can highlight the lack of search option from the contact directory, by including it we It would allow to find a specific client much faster and thus speed up the service provided. Review collected by and hosted on G2.com.

AL
Sales Director
Small-Business (50 or fewer emp.)
"Slaask at SmartBrew"
What do you like best about Slaask?

I like that Slaask has enabled us to generate alot of leads in the cloud.

Live chat and ticketing is made easy by Slaask. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

Slaask for the entire duration that I have used it has never let me down. Review collected by and hosted on G2.com.

Henderson S.
HS
Project Manager
Enterprise (> 1000 emp.)
"Amazing customer support App with great functionality"
What do you like best about Slaask?

Customers have instant access to company's staff, and Slaask saves time because staff can manage multiple chat conversations at once. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

Slaask doesn't offer training support, otherwise am able to enjoy email, tickets, live support and phone. Review collected by and hosted on G2.com.

MH
Mid-Market (51-1000 emp.)
"Top customer service app"
What do you like best about Slaask?

I am able to manage customer requests from the Twitter account using Slaask Review collected by and hosted on G2.com.

What do you dislike about Slaask?

You only need to improve functioning of Slaask on mobile devices Review collected by and hosted on G2.com.

HC
Mid-Market (51-1000 emp.)
"Leading in app live chat program"
What do you like best about Slaask?

All along it has been easy to send and receive instant messages.

Live chatting advancement. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

Currently, I only dislike that it requires robust internet access to send messages with Slaask. Review collected by and hosted on G2.com.

GN
Account Receivable Specialist
Small-Business (50 or fewer emp.)
"Best instant messaging app"
What do you like best about Slaask?

It has advanced leaf development in our agency.

Instant messaging over the internet and live chatting. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

I do not like that Slaask lack offline access feature. Review collected by and hosted on G2.com.

KH
Mid-Market (51-1000 emp.)
"Slaask for Lead Development"
What do you like best about Slaask?

It has improved live chatting and lead development across our organization. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

Ever since last year, when I implemented Slaask, I have never recorded errors. Review collected by and hosted on G2.com.

Erin Q.
EQ
Customer Service Manager
Enterprise (> 1000 emp.)
"Best Live Chat Program"
What do you like best about Slaask?

Slaask allows me to directly communicate with individuals who visit our website and Slack channels. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

So far, I have not yet come into contact with drawbacks even though I am new user. Review collected by and hosted on G2.com.

Renee F.
RF
Information Technology Specialist
Enterprise (> 1000 emp.)
"Slaask: My Current live chat solution"
What do you like best about Slaask?

Integration with Slack makes it easy to handle tickets at ease. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

I only dislike that Slaask has not been recorgnized by many folks. Review collected by and hosted on G2.com.

Alex T.
AT
Growth Marketing Manager
Enterprise (> 1000 emp.)
"What I have experienced with Slaask"
What do you like best about Slaask?

Live chatting with clients through Slack and website integration. Review collected by and hosted on G2.com.

What do you dislike about Slaask?

Integrating Slaask to the web is daunting, though the vendor offer free support Review collected by and hosted on G2.com.

Pricing

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Slaask Features
Ticket Creation User Experience
Ticket Response User Experience
Workflow
Customer Portal
Live Chat Support
Social Media Integration
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Slaask
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