---
title: Sign In Solutions Reviews
meta_title: 'Sign In Solutions Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 401 reviews by the users' company size, role or industry
  to find out how Sign In Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 401
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# Sign In Solutions Reviews
**Vendor:** Sign In Solutions  
**Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 401
## About Sign In Solutions
Sign In Solutions is a global leader in visitor management and workplace access technology. Headquartered in the U.S. with offices across North America, the UK, and Australia, we serve over 18,000 organizations worldwide. Our enterprise-grade platform is purpose-built to help high-compliance, high-security industries manage access intelligently across every location, entry point, and environment. At its core, Sign In Solutions delivers the Visitor Management 2.0 vision: a future-focused strategy that combines compliance, safety, and experience into a unified, cross-platform system. We help organizations move beyond fragmented tools with a cohesive solution that enforces access controls, streamlines compliance, and provides real-time oversight of all workplace interactions - physical and virtual. Key capabilities include: •&amp;nbsp;Threat-based screening, pre-registration, and identity verification •&amp;nbsp;Access control integrations with secure credentialing •&amp;nbsp;Centralized policy enforcement and compliance workflows •&amp;nbsp;Real-time dashboards, reporting, and audit-ready logs •&amp;nbsp;Support for global standards including DFARS, NISPOM, CMMC, SEAD, and more Designed to scale, Sign In Solutions gives security, IT, and facilities teams the tools they need to operationalize their policies - without compromising on user experience. Our platform ensures your workforce and visitors are managed consistently, securely, and seamlessly no matter the complexity of your environment. Languages Supported: Our platform supports multiple languages including English, French, Spanish, German, and others to ensure consistent experiences and policy delivery across global deployments. Sign In Solutions stands apart with its ability to unify risk management, compliance, and user experience across complex enterprise ecosystems. Where traditional tools fall short - adding friction, risk, or inconsistency - we provide a scalable, integrated platform that enhances control and clarity. Our configurable architecture allows organizations to adapt rapidly to new compliance mandates, security threats, or operational shifts - while delivering a smooth, professional experience at every point of entry.



## Sign In Solutions Pros & Cons
**What users like:**

- Users praise the **ease of use** of Sign In Solutions, highlighting its intuitive interface and efficiency for contractors. (2 reviews)
- Users value the **real-time visibility** of Sign In Solutions, enhancing site management and operational awareness effectively. (2 reviews)
- Users praise the **real-time visibility** provided by Sign In Solutions, enhancing safety and operational awareness effectively. (2 reviews)
- Users value the **real-time notifications** in Sign In Solutions, enhancing security and operational awareness effectively. (2 reviews)
- Users value the **real-time visibility** of Sign In Solutions, enhancing security and operational awareness on site. (2 reviews)
- Users commend the **efficiency and user-friendly interface** of Sign In Solutions, enhancing their check-in experience and workplace organization. (1 reviews)
- Users appreciate the **straightforward and efficient check-in process** of Sign In Solutions, enhancing security and operational awareness. (1 reviews)
- Communication (1 reviews)
- Users value the **seamless connectivity** of Sign In Solutions, enhancing security and operational awareness effortlessly. (1 reviews)
- Users value the **customization features** of Sign In Solutions, enhancing operational efficiency and user experience significantly. (1 reviews)

**What users dislike:**

- Users find the **complex setup** of Sign In Solutions challenging, often requiring IT interventions for optimal functionality. (2 reviews)
- Users experience **check-in issues** due to occasional slowdowns and delays during peak usage times, disrupting the process. (1 reviews)
- Users find the **complexity in setup** of Sign In Solutions requires IT intervention, affecting initial user experience. (1 reviews)
- Users express frustration over the **inadequate notification system** , finding it lacks alerts for specific individuals or companies. (1 reviews)
- Users find the **inadequate reporting** options limiting, impacting their ability to analyze data effectively. (1 reviews)
- Users experience **integration issues** , noting limitations in customization and occasional delays affecting check-in efficiency. (1 reviews)
- Users note the **limited customization** options in Sign In Solutions, feeling workflows lack necessary flexibility for their needs. (1 reviews)
- Missing Features (1 reviews)
- Parking Issues (1 reviews)
- Performance Issues (1 reviews)

## Sign In Solutions Reviews
  ### 1. Excellent Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2020

**What do you like best about Sign In Solutions?**

Jenny is always helpful, friendly, patient and available when I reach out to her.

**What do you dislike about Sign In Solutions?**

The only thing I don't like about the system is that it wont flag expired documentation.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Setting up the system from scratch and a few edits

**Official Response from Arni Mapili, MBA:**

> Thank you for the review! Jenny is truly among the best within our team. We've noted the feedback on documentation and will look for ways to make access to documentation and validity periods/expiry dates much easier. Otherwise we're pleased to hear that you've had positive experiences with our support team, and remain available anytime you need help! 

  ### 2. I think it is better then some of the others but not perfect.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brooke L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Sign In Solutions?**

I like how easy it is to customize the guests welcome screen and experience path. Also the customization text message feature to notify employees a guest is here.

**What do you dislike about Sign In Solutions?**

I dislike you cant have all guests automatically signed out at the end of each day. It required a silhouette picture for employees contacts and the way around that is to use a black fill but it doesnt appear that way right away on the ipad. And also that employees cant respond back to the text message about guests arrival.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Quicker sign in, more hands free for the receptionist and a signed safety document for visitors.

**Official Response from Arni Mapili, MBA:**

> Thank you for the review, Brooke! We're glad to hear that you've taken advantage of the many ways in which Traction Guest could be configured to your organization's needs. We've taken note of your feedback, and welcome more ideas on how to enhance our platform. Anytime we could help, or anytime you have additional ideas, don't hesitate to reach out! 

  ### 3. Excellent Touchless Guest Management for the COVID Office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Sign In Solutions?**

Onboarding, Pricing, Integration, Touchless Capability

**What do you dislike about Sign In Solutions?**

Badge printing could be improved, badge designer requires decent coding ability

**What problems is Sign In Solutions solving and how is that benefiting you?**

External guest management and uniform invitations

**Official Response from Arni Mapili, MBA:**

> Thanks for the review! Positive results regarding facility management and security amid the pandemic, especially with regards to touchless sign-in capacities, are definitely great to hear of! We do know that badges are one of the trickier features to work with -- if there's any support we can provide on that front, especially concerning editing or creating badge templates, do reach out to us at support@tractionguest.com and we'll help happy to help!

  ### 4. Traction Guest visitor kiosk is a hit in our new corporate office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey S. | CAD System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Sign In Solutions?**

I like the graphical view of "experience path" configurations, which helps me to visualize the experience that our visitors will have. I also like the ability to copy items in the system when I am adding additional similar locations.

**What do you dislike about Sign In Solutions?**

The documentation is very clear and helpful. But I still had some difficulty with one function: Uploading our list of hosts was difficult due to the need for a +1 country code in the CSV file. And adding a +1 to a cell in Excel or Google Sheets causes display issues.  Also, I would like a clear definition of what the watchlist colors signify. Red (bad) and Green (vip) are easy, but what do the other colors mean?

**Recommendations to others considering Sign In Solutions:**

Traction Guest is a nice tool that I have enjoyed working with. So far our visitors and users have given positive comments on it. You can make the visitor experience simple, or complex based on your needs. I am looking forward to adding Traction Guest to our other corporate offices. Recommended.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We are much more aware of who is in our building, and it saves a phone call from our receptionist when our guests arrive Traction Guest also allows us to replace our old ITAR badge system, due to the ability to print 2-colors on our thermal badge printer. Also we have used it during some recent fire drills to help evacuate our buildings. Unfortunately, there were some guests who had not signed in...

**Official Response from Rowe Ladrillono:**

> Hi Jeff! Thank you for taking the time to give us your feedback. I've taken your thoughts about the country code back to our team and we've made sure that our documentation is up to date with this information. When you're ready to roll out Traction Guest to your other locations, don't hesitate to let our team know how we can support you.

  ### 5. Great Product and better Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristopher A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about Sign In Solutions?**

The product is easy to use we can push the data back into our environment.

**What do you dislike about Sign In Solutions?**

Sometimes admin changes require a refresh of the app on the iPad.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Keeping track of 100's of people on various sites in real time.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review Kris! Our team has enjoyed helping you set up configurations that deliver on your company's needs, and we're thrilled to hear that Traction Guest has helped simplify your visitor management processes! Any time you need additional support, don't hesitate to contact us!

  ### 6. Amazing custom sign in experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack B. | Salesforce Certified Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2020

**What do you like best about Sign In Solutions?**

The Salesforce custom field sync and abaility to create different experiences on the same flow

**What do you dislike about Sign In Solutions?**

From a design perspective,  it would be nice to move where the boxes appear "next" "sign in" etc and also be able to colour code the boxes

**What problems is Sign In Solutions solving and how is that benefiting you?**

Tracking guest sign in to a specific campaign in Salesforce

**Official Response from Arni Mapili, MBA:**

> Thanks for the review Jack! We're thrilled to hear that you've made great use of our platform's ability to integrate with Salesforce! The feedback you've raised with regards to visuals has been noted; I'll reach out via email to seek further thoughts on your part. 

  ### 7. User Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joy H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Sign In Solutions?**

For the most part, guests have a smooth and easy experience when logging in.

**What do you dislike about Sign In Solutions?**

We would like to be able to make the email filed not a required field, and we would like the option to keep some experiences logged in for longer than others - at the moment we can only auto-sign out everyone at once.

**Recommendations to others considering Sign In Solutions:**

It takes time to set up but once it is set up, little maintenance is needed on the back end.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Tracking guests in the building in a timely manner. This is our first experience of guest service software and it has made life a lot easier.

**Official Response from Arni Mapili, MBA:**

> Hi Joy! Thank you so much for writing the review. We are excited to hear that our platform has made such a noticeable difference in how you receive and track guests on your premises! We are making note of your suggestions and feedback and looking for ways to add flexibility to our platform on those fronts. If you need any help or have any additional feedback, please don't hesitate to contact us!

  ### 8. Traction Help with IT

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2020

**What do you like best about Sign In Solutions?**

The ability to personalize experiences and badges.

**What do you dislike about Sign In Solutions?**

I am not able to download my own host, user, and watch-lists.

**Recommendations to others considering Sign In Solutions:**

Have IT lead the implementation project, as there are many components that only they can configure.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We have transitioned from using paper sign-in sheets to electronic ones, which reduces bulk and storage needs. We have not yet launched Traction, and most employees are still working remotely; currently, there are no visitors.

**Official Response from Arni Mapili, MBA:**

> Thank you for the review! We're thrilled to hear of the benefits you've realized especially when it comes to the flexibility of sign-in experiences and badges, and when it comes to moving your logbook from paper/pen to an online format. While host lists, user lists, and watchlists are available online on the platform itself, we've made note that the ability to download them is worth exploring. We're available to help and to hear additional feedback, and this includes when your company's ready to go live - don't hesitate to call us at 1-855-215-9508 or email us at support@tractionguest.com!

  ### 9. Good experience, lots of features and more features added regularly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie W. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Sign In Solutions?**

The business requires a fairly complicated setup, and Traction Guest's features support that need.  The visual representation of the guest check-in flow makes it easy to understand.  The customizable email templates are easy to use and look very professional.  It was easy to make the look and feel of the check-in flows match company branding.

**What do you dislike about Sign In Solutions?**

We have some trouble keeping the iPads online, but that seems to be a Wi-Fi issue (firewall) on our side.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Streamlined check-in, digital non-disclosure document signing, presentation of the company privacy policy, government watchlist check, unique work-flows for personal, contractor, and business check-ins.

**Official Response from Arni Mapili, MBA:**

> Thank you for this review Julie! We're thrilled to see that your company has benefited from many of Traction Guest's features, especially when it comes to configurability to your company's unique needs and brand identity. We remain happy to support your company and available via support@tractionguest.com, whether it's to walk through any connectivity issues unrelated to firewall, or for any other future support or reconfigurability you may need!

  ### 10. Very functional and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2020

**What do you like best about Sign In Solutions?**

Great interface for clients and easy to configure to setup just what's required. Great customer service to boot!

**What do you dislike about Sign In Solutions?**

Nothing! We have been able to implement all of our requirements.

**Recommendations to others considering Sign In Solutions:**

Great product for our needs at a reasonable price.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Paperless visitor access with automatic electronic notification of arrival. Ability to instantly see who is currently visiting the building which is great in emergency situations.

  ### 11. Seamless Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalia d. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Sign In Solutions?**

The feature  our company utilizes the most from this software is being able to pre-register any visitors. Our Security for this company is the #1 most important to our business, so being able to register any visitors keeps us even more safe!

**What do you dislike about Sign In Solutions?**

We have not experienced any cons so far with this software. Setting up new employees and visitors to our company

**What problems is Sign In Solutions solving and how is that benefiting you?**

The benefits and problems are all one with our experience with this software. We enjoy the fact that employees get notified when a visitor has come in with a notification and picture.

  ### 12. Excellent Customer Service Online

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2020

**What do you like best about Sign In Solutions?**

We are very happy with the new touch less check-in process.

**What do you dislike about Sign In Solutions?**

We would like to see some tutorials for this feature.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Overall, your product and customer service have been very helpful. I The webinar helped me learn about the touch less product in the labs.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review Jessica! Our support team has enjoyed working with you to enable touchless sign-in for your organization! If it helps, we've got recorded past webinars available for customers, as well as information on future webinars that you can sign up for, both via https://tractionguest.com/training. As well, information on our touchless sign-in features and all of our other functionalities are available via success.tractionguest.com. And of course, our team remains reachable at support@tractionguest.com!

  ### 13. SwipedOn greets our Customers with a fantastic first impression.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Sign In Solutions?**

The product is easy to update with contacts, promotional photos, and our non-disclosure agreement for all visitors to sign. We often receive comments from our visitors that this is a great looking service, and they ask about what it is and how to get it. I have referred several potential customers to SwipedOn. No telling how many have taken that and used the service. 

**What do you dislike about Sign In Solutions?**

Nothing at this time. SwipedOn has been a great tool for us. When selecting the industry, I wish there was just simply a selection for Manufacturing. We aren't in just one specific industry, so I was just forced to select "Automotive" for this exercise. 

**Recommendations to others considering Sign In Solutions:**

This is an easy tool to use. It certainly saves time and allows for excellent visitor management. I'd recommend SwipedOn to anyone who would ask. We've been able to include our Non-Disclosure agreement, Visitor Safety Responsibilities, and Visitor Badge all in one tool that is archived for future reference. It's an excellent tool that is very fairly priced, even for small organizations such as ours. 

**What problems is Sign In Solutions solving and how is that benefiting you?**

This is a great tool to limit the unsolicited visitors. They see the virtual receptionist and are somewhat intimidated as they realize they can't just check in because they don't know who the right person is. Normally that type of person would just call or knock on the door, so SwipedOn actually limits our work disruptions. 

  ### 14. Perfect move from manual visitor book to a GDPR compliant tablet system.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon E. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Sign In Solutions?**

Extremely easy to deploy, sign up, install app and your setup. Everything in the web management console makes sense and its clear to understand what each section is for. Very professional look, customisable backgrounds and much more. Pre book visitors, roll call, quick and easy sign in and out for visitors. Since installing SwipedOn every visitor has commented on how professional it is and have all asked about it.

**What do you dislike about Sign In Solutions?**

Not a lot that we dont like, I would like to see it available on Android so a lower cost tablet could be used.

**Recommendations to others considering Sign In Solutions:**

Check out the plans and compare to the amount of device you need to have SwipedON deployed. We have 3 sites and it worked out more cost effective to have 3 seperate plans. Obviiously ensure the device you are installing SwipedOn on will need an active internet connection via wireless and mobile data.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Due to GDPR and health & safety we need to move away from out old visitor book. Our old book used to have to be locked away each night to protect the data inside but be available during the day. After testing several solution, I found SwipedOn to be the best overall for our requirements. No more having to hide the book, we now have GDPR compliance visitor records with SwipedOn.

Having three sites all with attended or unattended receptions was an issue, with SwipedON we now get an email when a visitor has arrived and we can meet and greet promptly.

  ### 15. Great option for a virtual receptionist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray B. | Information Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about Sign In Solutions?**

Support has been terrific, Very reliable our company has been using this Swiped on since 2016.

**What do you dislike about Sign In Solutions?**

would be nice to have  MS team integration

**What problems is Sign In Solutions solving and how is that benefiting you?**

It's taking place of us not having to have a receptionist. Great for notifying our employee's when a visitor is here to see them.

  ### 16. July Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about Sign In Solutions?**

The Customer Success Advocate are very responsive and helpful.

**What do you dislike about Sign In Solutions?**

That I cannot see what is being presented on the Kiosk from a remote location. It would be nice to see something like a powerpoint presentation. Being able to view the slides without being signed into the Kiosk.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Updating the experience in two different locations. The copying of one experience to both locations.

**Official Response from Arni Mapili, MBA:**

> Thanks for the feedback! While the Themes section of the platform does allow for a way to view what the iPad looks like, I could definitely understand why being able to see what's on the Kiosk from afar is desired. I'll bring this suggestion back to our team because I imagine that such a feature would help a lot of other users too! If you have any additional feedback or need support again anytime, we're only a call or email away! 

  ### 17. Easy to use and exceptionally functional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marc B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about Sign In Solutions?**

Traction Guest is an easy to use system that can be utilized for all businesses. The platform is simple to set up, administer and scale. As a bonus - it provides appealing visuals, flexibility and corporate document security.

**What do you dislike about Sign In Solutions?**

I'd like the ability to add a video after the thank you page.

**Recommendations to others considering Sign In Solutions:**

Recommended.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Visitor administration, event management enet, and document control.

**Official Response from Arni Mapili, MBA:**

> Thank you for the review and for the feedback Marc! We're glad to hear that the platform has been simple for you to use, while also being configurable to the unique needs of your business. Anytime you need support or have additional feedback, contact us, we're here! 

  ### 18. Traction Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan C. | Director Of Security, Military, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2019

**What do you like best about Sign In Solutions?**

Ability to gain immediate accountability of every guest on the premises. Responsiveness of staff to customer input and concerns. Visibility of the status of the site and services. Ability to have guests sign documents.

**What do you dislike about Sign In Solutions?**

Website is not always functional on mobile devices and tablets. Inability to delete sign-in records manually. Lack of mobile ap for administration. Inability to respond to guest arrival via text message (acknowledgement of guest). Not yet able to invite via gmail.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Accountability of guests. Audit of sign in records. Contractor control. Putting faces to names of guests. Notifying hosts of guest arrival.

**Official Response from Arni Mapili, MBA:**

> Thank you for your review Ryan! We're glad to have helped improve many areas of your guest management processes, especially when it comes to accounting for guests and allowing for documents to be signed during sign-in. Integrations with Google Calendar and the ability to send invites by way of that platform is a more recent offering of ours -- more info can be found in the link below! In addition, we're continuing to look for ways to improve our platform, and that includes ongoing work on the mobile device front. Anytime you need additional support, and anytime you have additional ideas for product improvements, feel free to contact us!

https://success.tractionguest.com/s/article/How-can-I-use-Google-Calendar-to-pre-register-guests

  ### 19. Traction Guest keeps getting better and better.  It's the best product out there.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2020

**What do you like best about Sign In Solutions?**

Ease of use and the willingness of people like Jenn to help with the set up.

**What do you dislike about Sign In Solutions?**

We have found some things that are not working well or it needs to be changed for our use.  They are willing to add or adjust things that are needed and make the over all product better.  We looked around and could not find a front desk check in soft ware solution that even compares.    They listen.

**Recommendations to others considering Sign In Solutions:**

Use this product.

**What problems is Sign In Solutions solving and how is that benefiting you?**

we are just starting to use it so we will find out but so far it is looking great

**Official Response from Jenny Tran:**

> Hi there,

Thank you so much for your honest review! We understand that every company is different, so we try our best to tailor the set-up to be as customizable to our clients as possible. We are all ears all the time and are happy you're finding our platform to fit your needs. Look out for new features and add-on's in the future!

Jen

  ### 20. Very good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2020

**What do you like best about Sign In Solutions?**

the Experience tab is simple for everyone to set up.

**What do you dislike about Sign In Solutions?**

not able to create separate login's without upgrading license.

**What problems is Sign In Solutions solving and how is that benefiting you?**

be able to control out sign in guests and keep track is a big win.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review! We're glad to hear that setup has been easy and that Traction Guest has helped with access control! If you'd like to set up a call to see how we can more efficiently take advantage of what's on your license, email support@tractionguest.com or visit https://tractionguest.as.me/CustomerSuccess!

  ### 21. Sign-in/out for the students, faculty, and staff for Educational Technology Training Center.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pakamon S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about Sign In Solutions?**

We most like the Experiences feature because it almost covers our need for collecting visitors' data.

**What do you dislike about Sign In Solutions?**

<p>This application does not display the number of visitors as a numeric value on the Guest book view page. Therefore, we need to see the number of visitors who enter our center up to date.</p>
<p>Additionally, we need to convert the data into a graph and show more detailed and varied types of graphing.</p>

**What problems is Sign In Solutions solving and how is that benefiting you?**

We need our policy sign-in page to automatically send a copy to the visitor's email.

**Official Response from Arni Mapili, MBA:**

> Hi Pakamon, thanks for the review! We do have a roll-call view that will enable you to see how many visitors are on your site at any given time--details can be found in the URL below. Our product team is working on features relating to data that could address what you're mentioning. Your feedback on an emailed copy of documents is also a great idea as an enhancement request that we can dive deeper into. 

https://success.tractionguest.com/s/article/How-do-I-change-the-view-in-the-guest-log

  ### 22. Visitor Login System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2020

**What do you like best about Sign In Solutions?**

We implemented this system a couple of months ago and we have found it invaluable.
The system makes the signing in process more efficient and portrays a very professional looking image. We've had a number of visitors that have asked for details on the system with a view to implementing it in their organisations.

**What do you dislike about Sign In Solutions?**

I have no dislikes that need to be reported

**What problems is Sign In Solutions solving and how is that benefiting you?**

removing paper copies of signing in books; achieving better GDPR compliance. Tracking who is in the building for emergency purposes.

  ### 23. Thoughtful and curteous

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2020

**What do you like best about Sign In Solutions?**

Customer service and support techs are always polite, kind, and thorough.

**What do you dislike about Sign In Solutions?**

The fact that I couldn't progress with this review until typing at least 40 characters into this question!

**What problems is Sign In Solutions solving and how is that benefiting you?**

We had a glitch in the sign-out time. Customer service has been great as we build our app.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review, we're pleased to hear that you've found our support team helpful as you get set up! We look forward to continuing to support you, and remain only an email away at support@tractionguest.com, or a call away at +1.855.215.9508 anytime we could help!

  ### 24. User Friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2020

**What do you like best about Sign In Solutions?**

The software is very user friend, with plenty of extra features that provides complete customization for your company.

**What do you dislike about Sign In Solutions?**

I do wish there was Visitors and Contractors were separated.

**Recommendations to others considering Sign In Solutions:**

Use customer service if you need support, they are very responsive and will solve any questions or problems you may have. Don't be afraid to ask questions of them. They offer more than you would think.

**What problems is Sign In Solutions solving and how is that benefiting you?**

The COVID-19 questionnare and sign off is great. It eliminated human contact by handling paper, they answer the questionnaire and we sanitize the iPad station. Easy!

  ### 25. JFBrennan

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2020

**What do you like best about Sign In Solutions?**

We're just in the infancy of getting our system running, but so far it seems to be very intuitive and easy to work with.

**What do you dislike about Sign In Solutions?**

The fact that it's not compatible with an Exchange environment and ONLY hosted 365 mail.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We're able to utilize this software to still maintain a front desk presence, even if our front desk person is way.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review! Our program was designed for both staffed and unstaffed front desks, and we're glad that you've been able to tailor this aspect to your needs! We're also making a note of your feedback and I'm bringing this to our Product team. If you need additional support, don't hesitate to reach out to us! 

  ### 26. Visitor Management Newbie

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrea G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2020

**What do you like best about Sign In Solutions?**

We purchased our subscription to Traction Guest in December 2019 and have been working on getting it setup.  The workflows are very powerful easy to use.

**What do you dislike about Sign In Solutions?**

We are having difficulty getting the badges to print exactly how we planned.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We have not gone fully live yet, but the main problem we will solve is the signing of the visitor policies and NDA docs and keeping track of who signed when.  We are looking forward to the automation of the guest sign in and notification of the host since we recently eliminated our receptionists.

**Official Response from Alim Parbatani:**

> Hi Andrea! Thanks for taking the time to leave a review. I can't wait for you to be fully up and running with Traction Guest! Conditional badge printing can be a little tricky to setup at first, but don't forget you can reach out to us at anytime for assistance.

  ### 27. Great Response, Client Service, and technical support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2019

**What do you like best about Sign In Solutions?**

Traction Guest's response through a tedious vendor assessment process was better than I have ever seen! Some companies will stop there, and provide mediocre service after getting the account, but I have experienced the same efficient response, service and support since we started our relationship!

**What do you dislike about Sign In Solutions?**

Honestly, anything that I have brought up to Traction Guest has been addressed as expected. If they dont have something, or cant do something, they look into resolving that. If they cant do it, they investigate to ensure they cant do it, and provide honest and transparent feedback. 

**Recommendations to others considering Sign In Solutions:**

Very easy to work with! Very attentive to clients! The most cost effective visitor management system with the most integrations and customization than any others we researched (researched a total of 7). I am very impressed with them as a vendor. I manage 5 other vendors and only one comes close to Traction Guests service (but it does not surpass Traction Guests). 

**What problems is Sign In Solutions solving and how is that benefiting you?**

We have had numerous issues with configuring the system with our strict infrastructure (our issue, not Traction Guests). With each issue the support team is willing to try to work through with our numerous teams and clearly have a great understanding of their product and policies/processes with various departments. I have never seen them "settle" and provide a generic "cant be done". 

**Official Response from Ryan Canby:**

> Thank you for this fantastic review! 
From sales, to support, to even how we develop the product, we do pride ourselves in treating customers the same way we would like to be treated. It is nice to hear that it shows.

We are always looking to improve, so please feel free to continue to reach out to support with any additional feedback that you have. 

  ### 28. Custom visitor platform for Logrand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Sign In Solutions?**

Visitor control, photos for any contingency, the one who can do a headcount if necessary

**What do you dislike about Sign In Solutions?**

actually nothing, everything seems fine to me about the platform

**Recommendations to others considering Sign In Solutions:**

yes

**What problems is Sign In Solutions solving and how is that benefiting you?**

Before, we had no idea or control over the people who came to Grupo Logrand for a visit, or who they were visiting or where they came from. It was a somewhat dangerous situation. Now, not only do we have the data of the people who come to visit, but also who they visit, where they come from, and even their photograph, which makes it a security measure for those of us who work at Grupo Logrand.

**Official Response from Arni Mapili, MBA:**

> Thank you for taking the time to write this note. We are pleased to know that our platform has helped you increase the security of your workplace and has given you more control and visibility regarding the visitors who visit! At any time you need additional help, feel free to contact us!

  ### 29. Extremely Powerful Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2019

**What do you like best about Sign In Solutions?**

The flexibility of the system. The Experience Editor allows you to create a multitude of flows for your visitors to solve a variety of business needs. This was a must-have and allowed us to create customized workflows for different business units throughout the building.

**What do you dislike about Sign In Solutions?**

The pricing model. The per iPad cost of the product can limit the scale of your solution based on your budget.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We have been able to streamline our Front Desk workload by minimizing the time spent manually contacting folks, increased security awareness and gained some meaningful data about our daily visitor traffic.

**Official Response from Arni Mapili, MBA:**

> Thank you for this review! We're glad to hear that you've benefited from the flexibility of our platform, and from the many ways it can take burdens off the front desk. A lot of thought went into determining our pricing model, but we welcome this feedback nonetheless. I've shared this with our team for future considerations. Please feel free to contact us any time you need support!

  ### 30. Visitor Management Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter M. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2019

**What do you like best about Sign In Solutions?**

Ease of use. Quick setup. No on-site hosting needed.

**What do you dislike about Sign In Solutions?**

I have become frustrated with the experience editor as our current experience has grown to such a size that we have issues when trying to modify it in expanded mode. Compact mode is very hard to follow due to the amount of items we have in our experience making it hard to trace a flow from beginning to end.

**Recommendations to others considering Sign In Solutions:**

If you are looking for a system that that is ITAR compliant, allow you to easily check in a visitor, alert the appropriate host, make sure documentation is signed and perform a background check then I would highly recommend this product. A task that was delegated to multiple people in the past can now be taken care of with the Traction Guest platform.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We needed to streamline our visitor process. Up until Traction Guest we were manually checking visitors online while using pen and paper for a sign in book. Identity authenticity was a problem as we had no way to really verify the ID we were being given. We now have a system that will perform the background check, alert the host, ensure paperwork is signed and print a badge with the visitors picture all in one simple process.

**Official Response from Arni Mapili, MBA:**

> Thank you for the review Peter! We're thrilled to be your partner in simplifying your organization's visitor management processes while ensuring as much safety and security as possible for your organization. We're continuing to look for ways to simplify the Experience Editor for complex scenarios, and welcome any ideas you may have. And we continue to be available anytime you need assistance! 

  ### 31. Easy to use lots of simple capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernesto V. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2020

**What do you like best about Sign In Solutions?**

Easy to use did not have visiting staff complain

**What do you dislike about Sign In Solutions?**

Cant think of anything that I do dislike

**What problems is Sign In Solutions solving and how is that benefiting you?**

COVID 19 WE DONT HAVE TO TOUCH OR COME IN CONTACT WITH DRIVERS OR VISITORS WE CAN SIGN THEM IN AND TAKE PICTURE

  ### 32. Keeps us very organized!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2020

**What do you like best about Sign In Solutions?**

we like that the visitor puts in all of there own information. It is legible and accurate.  No chicken scratch to figure out! and we get a picture for easy visibility.

**What do you dislike about Sign In Solutions?**

There is nothing that we dislike about SwipedOn

**Recommendations to others considering Sign In Solutions:**

It is a great tool to track your visitors.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We can easily track who is in our office.

  ### 33. Handy as can be!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitchell W. | GIS Analyst, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2019

**What do you like best about Sign In Solutions?**

I like the ease of use, from the point of view of the staff member, as well as the visitor.

**What do you dislike about Sign In Solutions?**

I dislike the moment when you go to use SwipedOn to sign yourself in, but the Employees tab takes a good 10/20 seconds to open. Not the end of the world! Not happening very often, maybe once a week.

**Recommendations to others considering Sign In Solutions:**

Evaluate your needs, confirm that SwipedOn meets them, go for gold!

**What problems is Sign In Solutions solving and how is that benefiting you?**

Solving H&S problems of keeping a record of who was in the office at the time of a certain event. I believe there are huge benefits with the Sign In/Out time stamping.

  ### 34. Available and Flexible

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joshua H. | Manager, Cyber and Physical Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about Sign In Solutions?**

The availability of the support is nothing short of developed and performing above average. In the event of a feature that would be helpful to have, Traction Guest support will adamantly listen and develop a plan to implement it in your environment to test and, if it fits the bill of UX, they will roll it out. They are very willing to collaborate and develop within and with your organization. This is something that not many organization can do effectively. Traction Guest has this integrated in their core belief system as an organization. 

**What do you dislike about Sign In Solutions?**

Traction Guest integrations can be a tad confusing to use. Some do not have the best UX and others have incomplete modules that does not give the user any success acknowledgement after a successful integration. 

**Recommendations to others considering Sign In Solutions:**

Make sure you know your organization's plans and goals for guest registration and visitation. Your integrations may make it easier than you may think. 

**What problems is Sign In Solutions solving and how is that benefiting you?**

We are developing an automated guest registration and background checking systems for our secure facility. This includes integrations with governmental-regulated databases and requires accuracy and efficiency while maintaining a complete list of visitors. This is taking three people's manual work and making it a three second job. 

**Official Response from Rowe Ladrillono:**

> Hi Joshua! Thanks for taking the time to leave your feedback. Your experience with our Customer Success team is something we strive for. Our goal is to collaborate with our clients and make sure your feedback is shared with the rest of our team. We'd love to hear more about your thoughts on the interface. We've got some exciting things happening in our roadmap which may align with your thoughts. I'll be in touch with you soon!

  ### 35. Easy interface 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2019

**What do you like best about Sign In Solutions?**

It's very easy and everybody can understand how to use.
The software is fast and all updates were very useful.


**What do you dislike about Sign In Solutions?**

The registration process is sometimes too long and would be better if possible to dictate instead of writing, for filling the fields.

**Recommendations to others considering Sign In Solutions:**

Just go ahead with the free trial and ask for any question: the staff is great and very efficient!

**What problems is Sign In Solutions solving and how is that benefiting you?**

We use everyday to register our guest in and out and trace who is coming to visit us.
It's very helpful to create badges for visitors and collect info and agreement on privacy or other company rules before entering the plant.

  ### 36. Quirky, Smart and beautiful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee C. | Systems Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2019

**What do you like best about Sign In Solutions?**

The look and Feel and functionality of the software, brings a very professional and technical look to our reception entrance.

**What do you dislike about Sign In Solutions?**

large groups signing in at once takes some time

**Recommendations to others considering Sign In Solutions:**

Really Easy and Simple to setup and use. Just go for it! :)

**What problems is Sign In Solutions solving and how is that benefiting you?**

reducing paper as we had a manual paper sign in process with the site rules on a leaflet,

  ### 37. in the little time we have Traction Guest, it been working great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2020

**What do you like best about Sign In Solutions?**

It keeps a log off all visitors and it confidential, visitors cannot see who was here before them.

**What do you dislike about Sign In Solutions?**

I do not dislike traction guest, it works great

**Recommendations to others considering Sign In Solutions:**

excellent software

**What problems is Sign In Solutions solving and how is that benefiting you?**

it automatically notice host that their visitors are on site.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review Ryan! We're glad to hear you've been having a great experience, and anytime you need support in the future, we're only a phone call or email away!

  ### 38. Modern Guest Tracking System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Sign In Solutions?**

SwipedOns capabilities for preregistering guests simplifies and streamlines processes for our receptions, we no longer have to keeps notes of who to expect and when. The email notifications are hugely advantageous as we or mostly not at our desks when visitors arrive.

**What do you dislike about Sign In Solutions?**

The only downside we have come across is that the AD sync is not included in the business plan. We also wish there was more control over color schemes on the interface.

**What problems is Sign In Solutions solving and how is that benefiting you?**

We wanted to streamline our visitor system with professional badges, an accurate log of visitors that come and go, and faster notifications for when visitors arrive for their hosts.

  ### 39. Easy to use system and professional looking for a low cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gareth E. | IT Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2019

**What do you like best about Sign In Solutions?**

Being able to customize the branding to our needs and the ability to use as a employee sign in visitor management and evacuation list all in one app.

**What do you dislike about Sign In Solutions?**

Nothing It does everything we need!!!!!!

**What problems is Sign In Solutions solving and how is that benefiting you?**

We have been able to combine our 3 paper procedures into one paperless solution that is easy to update and manage

  ### 40. StandardAero and Traction Guest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henry H. | Trade Compliance Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2019

**What do you like best about Sign In Solutions?**

The ease of use and self explanatory instructions for visitors to complete is top notch! The receptionists near the system don't have to deal much with it at all, just ask the visitor to sign in to the system, take their picture, and escort them to their host!

**What do you dislike about Sign In Solutions?**

Trying to find my way through the bundle can be a bit daunting with all the options available to select, but the training we have been provided helps tremendously. I just need to do it repeatedly to be able to get into the swing of things with it as we have numerous sites globally using the system.

**Recommendations to others considering Sign In Solutions:**

Having NDAs and other documents, as well as the iPad system and printers ready ahead of time will help in getting this set up. The customer service at Traction Guest is outstanding and always there to help with training and to answer any questions that come up.

**What problems is Sign In Solutions solving and how is that benefiting you?**

It's a lot easier to track visitors using the system rather than with a paper visitors log. The benefit of being able to pre-register them in the system also comes in very handy. We have a pending visit in a month of close to 80 foreign nationals, and being able to have badges printed and pre-screened helps a lot!

**Official Response from Ryan Canby:**

> Thanks Henry! It has been great working with you and your team. I've especially enjoyed the opportunities to meet the team in person. 
Also we are really excited to show you some new features coming out that will fit perfectly will your use case.

  ### 41. Complete product with great support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2020

**What do you like best about Sign In Solutions?**

It is a full featured product allowing us to configure it with what we need in an easy to use environment.

**What do you dislike about Sign In Solutions?**

Having problems keeping the badge printer online connected to Traction Guest. It loses its connection even though both stay connected to network.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Tracking guests and maintaining easily accessed records which we must have.

**Official Response from Arni Mapili, MBA:**

> Thank you for the review - we're glad that you've found the platform very helpful and highly configurable! When it comes to badge printers, as one option we support 1:1 Bluetooth printing with the Brother QL-820; this could serve as an alternative for addressing Wifi connectivity challenges. If you need support in handling badge printers or on anything else related to the software, don't hesitate to contact us at support@tractionguest.com or at 1-855-215-9508!

  ### 42. Talented, Knowledgeable, and Responsive Tech Support Team with the Product to Back It Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2020

**What do you like best about Sign In Solutions?**

The traction interface is able to be customized to meet our needs. Alim from tech support was extremely helpful and had me up and running in no time.

**What do you dislike about Sign In Solutions?**

I have no dislikes so far. IT would not let me submit without typing more characters.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Previously we have been using a paper driven system so this makes things more visible and maintains itself.

**Official Response from Arni Mapili, MBA:**

> We're glad to hear that setup was rather seamless and that our platform has been helpful in tackling your visitor management needs! Any time you need further support, don't hesitate to contact us!

  ### 43. Satisfied customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2020

**What do you like best about Sign In Solutions?**

Elevating the guest experience, printing badges and notifying someone a guest is onsite.

**What do you dislike about Sign In Solutions?**

I have not yet seen anything that I dislike about the  system.

**Recommendations to others considering Sign In Solutions:**

I do not have any recommendations at this time.

**What problems is Sign In Solutions solving and how is that benefiting you?**

Increased security for our facility, getting rid of paper sign in sheets and starting tours.

**Official Response from Arni Mapili, MBA:**

> Thanks for the review! It's great to hear that you've had a great experience with our platform so far, especially when it comes to improving security for your site! Anytime you need support or have feedback/recommendations, feel free to contact us at support@tractionguest.com or at +1 855 215 9508!

  ### 44. Simple and Effective System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle W. | Group Finance Director, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Sign In Solutions?**

Easy to use, this is paramount for us and our clients.
Reporting function - great but could do with some filter options
Proffessional

**What do you dislike about Sign In Solutions?**

Reporting - not really dislike just could do with some filter options

**Recommendations to others considering Sign In Solutions:**

Simple system easy to use but does have further facilities if you require more.
Excellent customer service
Professional

**What problems is Sign In Solutions solving and how is that benefiting you?**

None

  ### 45. Quickly problem shooting and solving errors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaley H. | Office assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Sign In Solutions?**

I have had at least 2 phone calls a week trying to learn traction guest and the customer service is amazing. While being assisted in correcting errors, I am being taught how to fully use the program too. A lot of companies will just do it themselves and I will still know nothing and unable to correct problems the next time. 

**What do you dislike about Sign In Solutions?**

Not a complex program at all... very easy to use ... no complaints here

**What problems is Sign In Solutions solving and how is that benefiting you?**

Traction Guest is being utilized as a virtual receptionist. It saves our receptionist time and stress on demo days when we have 30 clients in to check out our machines. It helps us stay organized with who is coming in and exiting our building. Along with these things, it mostly benefits us by storing our client history. This allows us to have all the correct information so that we can reach out to clients in the future. 

**Official Response from Arni Mapili, MBA:**

> Thank you for taking time to write out this review Kaley! We're glad to hear of your success in streamlining and simplifying many of your visitor management processes with Traction Guest! Our platform has so many features that often wait to be leveraged, and we want to empower your organization to feel comfortable with them and to benefit from them as you're simplifying your visitor management processes. Anytime you need additional support, please don't hesitate to contact us!

  ### 46. Some frustration

**Rating:** 3.0/5.0 stars

**Reviewed by:** Amy W. | EHS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2019

**What do you like best about Sign In Solutions?**

We now have a secure way to track visitors on site and ensure proper accountability in the case of an emergency

**What do you dislike about Sign In Solutions?**

I understood I was going to be able to send documents in advance for visitors to review and sign, but just found out that is not possible, that they will have to do it when they arrive on site.  We don't have large groups of visitors often, but when we do, this ties up the system and causes a delay in the check-in process.  The system has also been stalling at this stage after trying to register multiple people.
Some of the truck drivers who visit our site do not have email addresses, but this is a required field and we're unable to register them without it.  When I set up the "experience," I entered instructions for taking a picture of their photo ID with the rear camera and a picture of themselves with the forward camera, but those instructions do not appear on the screen for the visitor to see.  I had to type a separate instruction sheet to post at the check-in station.  After registering, if visitors select the "print badge" button, the system advances without signing them in.

**What problems is Sign In Solutions solving and how is that benefiting you?**

When we get the problems ironed out, the automated notifications will free up our security staff and we will have better visibility of who is on site at all times, which will help improve accountability in emergency situations.

**Official Response from Rowe Ladrillono:**

> Hi Amy! Thank you for your honest feedback. Our team has been in touch and we're looking forward to helping you find the best solution that will improve the experience for all your visitors. We'd also love to share with you some upcoming enhancements that relate to pre-registration and signing documents. Let's talk soon!

  ### 47. just what we needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2020

**What do you like best about Sign In Solutions?**

It allows us to not only track our guest but to ensure all paperwork is properly completed and stored

**What do you dislike about Sign In Solutions?**

There is nothing to dislike the equipment and the programs are user friendly with great IT support provided by Traction Guest

**What problems is Sign In Solutions solving and how is that benefiting you?**

Ensuring that the required documents are completed and stored. Also ensuring that all company compliance measures are adhered too.

**Official Response from Arni Mapili, MBA:**

> I'm glad to hear that our product has helped you in several ways! Our support team remains only a phone call or email away anytime you need us!

  ### 48. Great Product! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly  B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2019

**What do you like best about Sign In Solutions?**

We love the fact that there is an affordable option for our small business. 

**What do you dislike about Sign In Solutions?**

Would like it to be a little more customization 

**What problems is Sign In Solutions solving and how is that benefiting you?**

We use SwipedOn as a check in for our CoWork office. 

  ### 49. Amazing help support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Animation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2019

**What do you like best about Sign In Solutions?**

Main thing we like about Traction Guest is how they value their customer and will try their best to solve issues!

**What do you dislike about Sign In Solutions?**

I got to admit, some customization features needs to be updated and improved.

**Recommendations to others considering Sign In Solutions:**

Great support, easy to deal with and I will definitely recommend Traction Guest!

**What problems is Sign In Solutions solving and how is that benefiting you?**

Features and pricing. Features are still in development and I can't wait to see them improved. And for pricing, since we just started Traction Guest and trying to learn the application, Traction Guest sales, especially Marco Torano who's been very patient on helping us from the start until now! Great work ethic!

  ### 50. Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kyle Z. | System Administrator, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2019

**What do you like best about Sign In Solutions?**

We are still setting up Traction Guest for our office. So far the documentation has been very helpful and the tech support was awesome. 

**What do you dislike about Sign In Solutions?**

We have no dislikes yet. We are still in the process of rolling the system out. 

**What problems is Sign In Solutions solving and how is that benefiting you?**

Niall was able to help us with the powershell script very quickly. He was very helpful and willing to help until he figured everything out for us. 

**Official Response from Arni Mapili, MBA:**

> Hi Kyle! Thank you for the review! We're glad to hear that so far you've had a good experience with setup and implementation, especially with the more deeply technical aspects of our platform. Even after you're finished getting set up, our support team remains available to help out any time you need it!


## Sign In Solutions Discussions
  - [What is the best way to learn the in and outs of Traction Guest?](https://www.g2.com/discussions/what-is-the-best-way-to-learn-the-in-and-outs-of-traction-guest) - 1 comment, 1 upvote
  - [Does SwipedOn offer a contactless way for visitors to sign in?](https://www.g2.com/discussions/27124-does-swipedon-offer-a-contactless-way-for-visitors-to-sign-in) - 2 comments, 1 upvote
  - [What are the contract terms and lengths?](https://www.g2.com/discussions/sunscriptions) - 1 comment, 1 upvote
  - [Does SwipedOn work on Android or Windows tablets?](https://www.g2.com/discussions/alternative-platforms) - 1 comment, 1 upvote
  - [Can SwipedOn form part of our Health and Safety policy?](https://www.g2.com/discussions/health-and-safety) - 1 comment, 1 upvote

- [View Sign In Solutions pricing details and edition comparison](https://www.g2.com/products/sign-in-solutions/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-10+06%3A10%3A48+-0500&secure%5Bsession_id%5D=b159ced3-830d-48fc-91df-df01454b03a9&secure%5Btoken%5D=f9d2b8911612565ea930d88fda05e27920bb8708dabb0cd6199d63f12c74f8c5&format=llm_user)

## Sign In Solutions Features
**Booking**
- Calendar Scheduling
- Room Booking
- Room Information
- Desk Booking
- Automated Scheduling
- Event Calendar
- Event Scheduling
- Facility Scheduling
- Third Party Booking
- Single Sign On

**Platform Basics**
- Visitor Check-In
- Mail Management
- Visitor Database
- Reports & Analytics
- Blacklist Screenings
- Badge Issuance
- Automation
- Workflow Management
- Document Management
- Registration Management
- Contact Management
- Compliance Management
- Parking Management
- Badge Management
- Email Management
- Access Management

**Facility Booking**
- Desk Booking
- Meeting Room Booking
- Common Space Booking
- AI Copilot
- Real-Time Availability

**Generative AI**
- AI Text-to-Image
- AI Image-to-Text
- AI Text-to-Video
- AI Text-to-3D
- Generative AI

**Agentic AI - Meeting Room Booking Systems**
- Proactive Assistance

**Platform tools**
- Room Search
- Room Usage Insights
- Meeting Management
- Availability Management
- Reservations Management
- Internal Meetings
- Email Management
- Space Management
- Resource Management
- Visitor Management
- Booking Management
- Calendar Management
- Vendor Management
- User Management

**Platform Data**
- Automation
- Analytics
- Visitor Logs
- Dashboard

**Office Maps**
- Interactive Office Maps
- Employee Locator
- Team Neighborhoods
- For Offices

**Administration**
- Hardware
- Wayfinding
- Favorite Rooms
- Mobile Booking
- Online Booking

**Platform Interoperability**
- Notifications
- Hardware
- Emergency Notification

**Workplace Analytics**
- Space Usage
- Trends & Preferences
- Forecasting

**Generative AI**
- AI Text Summarization

**Additional Functionality**
- Customizable Reports
- Access Controls/Permissions
- Utilization Reporting
- AI Copilot
- Room Availability Schedule
- Third-Party Integrations
- Alerts/Notifications
- Resource Allocation & Planning
- Calendar Sync
- Activity Tracking
- Usage Tracking/Analytics
- Real-Time Updates
- Approval Process Control
- Categorization/Grouping
- Payment Processing
- Reminders
- Availability Indicator
- API
- Drag & Drop
- Microsoft Outlook Integration
- iCalendar Support
- Real-Time Data
- SSL Security
- Search/Filter
- Data Import/Export
- Digital Signage
- Activity Dashboard
- Multi-Location
- Customizable Branding
- Email Reminders
- Reporting & Statistics

**Platform Additional Functionality**
- Integration

**Administrative Tools**
- Compacity Planning
- Meeting Cancellation Protection
- Amenity Labels
- Shelf Planning
- Resource Allocation & Planning

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text
- AI Text-to-3D
- Generative AI

**Additional Functionality - Visitor Management**
- NDA & Contract Signing
- Integrations with Relevant Software
- Hardware Integration
- Multi-lingual Support
- Generative AI
- Employee Directory
- Security Gate Access Control
- Biometric Recognition
- Access Controls/Permissions
- ID Scanning
- Customizable Forms
- SMS Messaging
- Pre-Registration
- Time Tracking
- Reporting & Statistics
- Facial Recognition
- Multi-Language
- Digital Signature
- Authentication
- Visitor Tracking
- Multi-Location
- Mobile Access
- Watch List
- Photo Capture
- Wireless Internet Access Control
- AI Copilot
- User Profiles

**Agentic AI - Visitor Management**
- Decision Making

**Agentic AI - Space Management**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Work Order Management
- Workflow Management
- User Management
- API
- Activity Dashboard
- Email Management
- For Retail
- Visual Analytics
- Occupancy Management
- Space Reservation
- Asset Lifecycle Management
- Planogramming
- Inventory Management
- Fixed Asset Management
- Drag & Drop
- Multi-Location
- Customizable Reports
- Data Import/Export
- Calendar Management
- Access Controls/Permissions
- Usage Tracking/Analytics
- Real-Time Updates
- Alerts/Notifications
- Reporting & Statistics
- Maintenance Scheduling
- Customizable Branding
- Resource Management
- Real-Time Data
- Facility Scheduling

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