--- title: Sign In Solutions Reviews meta_title: 'Sign In Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 401 reviews by the users' company size, role or industry to find out how Sign In Solutions works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 401 scale: '5' date_modified: '2026-08-09' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Sign In Solutions Reviews **Vendor:** Sign In Solutions **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 401 ## About Sign In Solutions Sign In Solutions is a global leader in visitor management and workplace access technology. Headquartered in the U.S. with offices across North America, the UK, and Australia, we serve over 18,000 organizations worldwide. Our enterprise-grade platform is purpose-built to help high-compliance, high-security industries manage access intelligently across every location, entry point, and environment. At its core, Sign In Solutions delivers the Visitor Management 2.0 vision: a future-focused strategy that combines compliance, safety, and experience into a unified, cross-platform system. We help organizations move beyond fragmented tools with a cohesive solution that enforces access controls, streamlines compliance, and provides real-time oversight of all workplace interactions - physical and virtual. Key capabilities include: • Threat-based screening, pre-registration, and identity verification • Access control integrations with secure credentialing • Centralized policy enforcement and compliance workflows • Real-time dashboards, reporting, and audit-ready logs • Support for global standards including DFARS, NISPOM, CMMC, SEAD, and more Designed to scale, Sign In Solutions gives security, IT, and facilities teams the tools they need to operationalize their policies - without compromising on user experience. Our platform ensures your workforce and visitors are managed consistently, securely, and seamlessly no matter the complexity of your environment. Languages Supported: Our platform supports multiple languages including English, French, Spanish, German, and others to ensure consistent experiences and policy delivery across global deployments. Sign In Solutions stands apart with its ability to unify risk management, compliance, and user experience across complex enterprise ecosystems. Where traditional tools fall short - adding friction, risk, or inconsistency - we provide a scalable, integrated platform that enhances control and clarity. Our configurable architecture allows organizations to adapt rapidly to new compliance mandates, security threats, or operational shifts - while delivering a smooth, professional experience at every point of entry. ## Sign In Solutions Pros & Cons **What users like:** - Users praise the **ease of use** of Sign In Solutions, highlighting its intuitive interface and efficiency for contractors. (2 reviews) - Users value the **real-time visibility** of Sign In Solutions, enhancing site management and operational awareness effectively. (2 reviews) - Users praise the **real-time visibility** provided by Sign In Solutions, enhancing safety and operational awareness effectively. (2 reviews) - Users value the **real-time notifications** in Sign In Solutions, enhancing security and operational awareness effectively. (2 reviews) - Users value the **real-time visibility** of Sign In Solutions, enhancing security and operational awareness on site. (2 reviews) - Users commend the **efficiency and user-friendly interface** of Sign In Solutions, enhancing their check-in experience and workplace organization. (1 reviews) - Users appreciate the **straightforward and efficient check-in process** of Sign In Solutions, enhancing security and operational awareness. (1 reviews) - Communication (1 reviews) - Users value the **seamless connectivity** of Sign In Solutions, enhancing security and operational awareness effortlessly. (1 reviews) - Users value the **customization features** of Sign In Solutions, enhancing operational efficiency and user experience significantly. (1 reviews) **What users dislike:** - Users find the **complex setup** of Sign In Solutions challenging, often requiring IT interventions for optimal functionality. (2 reviews) - Users experience **check-in issues** due to occasional slowdowns and delays during peak usage times, disrupting the process. (1 reviews) - Users find the **complexity in setup** of Sign In Solutions requires IT intervention, affecting initial user experience. (1 reviews) - Users express frustration over the **inadequate notification system** , finding it lacks alerts for specific individuals or companies. (1 reviews) - Users find the **inadequate reporting** options limiting, impacting their ability to analyze data effectively. (1 reviews) - Users experience **integration issues** , noting limitations in customization and occasional delays affecting check-in efficiency. (1 reviews) - Users note the **limited customization** options in Sign In Solutions, feeling workflows lack necessary flexibility for their needs. (1 reviews) - Missing Features (1 reviews) - Parking Issues (1 reviews) - Performance Issues (1 reviews) ## Sign In Solutions Reviews ### 1. SwipedOn is a no-fuss, easy to manage signing in system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Sign In Solutions?** Ease of use, Support provided in set up Evacuation lists Everything in one place - no bits of paper **What do you dislike about Sign In Solutions?** being emailed each time someone signed in - rectifies by turning notifications off **What problems is Sign In Solutions solving and how is that benefiting you?** Evacuation lists are a true picture of who is in school. ### 2. Smoothest Rollout Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany C. | Office/HR Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Sign In Solutions?** The customer success advocate & our sales rep was the best part of the process! They went above & beyond to help us implement the software with minimal issues. Any time I ran into a problem, they were quick & efficient with their solutions! I wish every software implementation was this good. Software-wise, I love how customizable TG is! Plus, building a "guest experience" is so much fun with TG, not like other softwares where you get one choice. **What do you dislike about Sign In Solutions?** I don't have any complaints! Since I have to put something, I'll say that the fact that you have to pay for more than 1 user is SLIGHTLY inconvenient, but not really a problem for our company. **Recommendations to others considering Sign In Solutions:** Much better than Envoy if you want customizable options. They also don't nickel & dime you to death with features. The tiers of services are straightforward & make sense, which means no hidden fees! The service though was hands-down the best I've ever received. I've implemented a lot of softwares in my careers & this was the easiest to roll out. From sales to onboarding to customer service, I'm blown away with how attentive & efficient the crew is at TG! **What problems is Sign In Solutions solving and how is that benefiting you?** Guest management is the main problem. We've realized how much more our office manager can get done when she isn't tied to the front desk. It also creates a cutting edge experience for our guests that leaves them with the impression that we are a young & innovative company that doesn't adhere to old school rules. **Official Response from Arni Mapili, MBA:** > Hi Brittany! Thank you for taking the time to write this detailed review! We're dedicated to making visitor management as simple and seamless as possible. And we enjoy providing many ways for you to tailor and customize the guest experience to fit your company's unique needs. Anytime we could be of help or anytime you have feedback, don't hesitate to contact us! ### 3. LOVE Traction Guest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Sign In Solutions?** Traction Guest is extremely user friendly and provides majority of the things that we need in a visitor management system. Their support team is always on top of their game, and I appreciate their willingness to help. **What do you dislike about Sign In Solutions?** Nothing to dislike, really. There are a few improvements that could be made, such as being able to view the experience on a computer rather than having to use the tested device. The team is pretty good at taking customer's ideas and putting them on the roadmap. **What problems is Sign In Solutions solving and how is that benefiting you?** Touchless sign in has been a great feature rolled out during COVID that will be very helpful in the future. **Official Response from Arni Mapili, MBA:** > Thank you so much for taking time to share this feedback! Our team has appreciated the opportunity to help yours, as well as the opportunity to hear from you on how we can enhance our software to meet your needs. And I agree - touchless sign-in during and after the pandemic has been one of the more fascinating features for us to help our users set up. Here at Traction Guest we're looking better ways to enable users to preview experiences, and we remain happy to help and happy to listen any time you'd like to contact us again! ### 4. Set it and forget it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Sign In Solutions?** It's easy to use for the customer. And the customer service has been great. **What do you dislike about Sign In Solutions?** It's a bit complicated to set up. I have always had to call for help. **What problems is Sign In Solutions solving and how is that benefiting you?** We don't need a receptionist sitting at the front door all the time. If a guest needs help the just ask for it at the kiosk. **Official Response from Arni Mapili, MBA:** > Thank you for the review! It's great news to hear that our product has mostly eliminated the need of a receptionist at your entry points! We do remain available to help any time you have any questions or support needs, just email us at support@tractionguest.com! ### 5. Swiped on for School use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Sign In Solutions?** Swiped on has been great for the school, especially the app during this time of Covid which has allowed minimal users to use the same pad when signing in and out of school. Easy to add privacy and safeguarding information for when visitors are signing in. Also, easy to see which staff members have sign in/out. **What do you dislike about Sign In Solutions?** not easy to see easily who is in for evacuation procedures **Recommendations to others considering Sign In Solutions:** Very good system and easy to use **What problems is Sign In Solutions solving and how is that benefiting you?** paper copies of signing no longer needed and better with adhering to GDPR guidelines ### 6. Why I will never need another Guest Management System. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Sign In Solutions?** Customer support! Which I know, sounds odd, but a product is really only as good as the support when you have an issue. **What do you dislike about Sign In Solutions?** I wish I could have greater HTML access to create more customized experiences. The lack of MYSQL integration. **What problems is Sign In Solutions solving and how is that benefiting you?** Attendance Tracking. The ease of use on a constantly used system. **Official Response from Arni Mapili, MBA:** > Thanks for the review! We're glad to hear that our team has been helpful in supporting you through the process of configuring Traction Guest to fit your company's needs! I'll check with my team internally to see what might be possible with regards to a potential MYSQL integration. In terms of HTML access, if you could reach out to support@tractionguest.com to provide further details on an ideal scenario, we can discuss further and see where we can expand customizability for experiences and flows. ### 7. Love Traction - best I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Sign In Solutions?** Fully custom. The whole experience that our visitors go through is entirely up to us. I love that our logo is the only logo on the welcome page and that we can make that page look how ever we want. **What do you dislike about Sign In Solutions?** it can be hard to do the set up at first, but once you get the hang of it, it is super easy to change if needed. **What problems is Sign In Solutions solving and how is that benefiting you?** notifying employees of visitors and getting NDAs. Streamlines this process by adding the NDAs into our filing saving destination. **Official Response from Arni Mapili, MBA:** > Thank you for the input! Configurability, documentation, and notifications have been things that we've put careful thought into when building and improving Traction Guest, so we're delighted to hear that these have made a positive difference for your company! We know that it can take time to get the hang of the software, so we remain more than happy to help any time either you or a colleague of yours needs support in leveraging features and functionalities within Traction Guest -- just give us a shout via support@tractionguest.com! ### 8. Innovative, Responsive, Subject matter experts, Partners, Etc. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2020 **What do you like best about Sign In Solutions?** Traction Guest Team and technology is the industry leader in the visitor management space **What do you dislike about Sign In Solutions?** I dislike nothing about Traction Guest at this time **Recommendations to others considering Sign In Solutions:** Traction Guest is more then just visitor management solution. Gore has incorporated our non disclosure agreement, safety training and privacy agreement into a timely and sustainable visitor management solution. Traction Guests allows the customer to create a custom visitor management solution/experience. **What problems is Sign In Solutions solving and how is that benefiting you?** The most immediate issue we are working on is a contactless visitor management experience (Covid best practice). We have dealt with knowledgeable and professional Traction Guest staff throughout our partnership. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to share this feedback Tom! Our team has enjoyed working with you to ensure that our wide array of functionalities are configured to fit your needs, especially in the context of the pandemic, as well as with regards to incorporating required agreements and documents into the sign-in process. Any time you need additional support, don't hesitate to reach out to us! ### 9. Efficient & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Brett R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Sign In Solutions?** How Traction helps our company stay organized and safe every day. Especially during COVID-19. **What do you dislike about Sign In Solutions?** Visitor badges are sometimes temperamental. **What problems is Sign In Solutions solving and how is that benefiting you?** Spacing out office visits during our limited access to the building for safety protocols with COVID-19. We are able to keep a running list of everyone entering the office and when exactly they leave. **Official Response from Arni Mapili, MBA:** > Thank you for sharing this feedback Brett! Traction Guest has lots of functionalities to help a wide variety of companies safeguard their sites and protect their employees during the pandemic, and we're thrilled to hear that your company has benefited from them! That said, we do understand that badges are one of the trickier features to work with -- if there's anything we could do to help, whether it's refining badge templates or providing a checklist for ensuring your badge printing works, don't hesitate to contact us! ### 10. Swift, professional sign in process **Rating:** 4.5/5.0 stars **Reviewed by:** Fergus M. | Site Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Sign In Solutions?** Easy to set up and log in. Taking photograph at sign in stage **What do you dislike about Sign In Solutions?** Cost of system to set up. Difficult to delete people once left business **What problems is Sign In Solutions solving and how is that benefiting you?** Controlling visitors and having a print out of who is on site ### 11. IT Admin of TG for Monmouth County Sheirff's Office **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Sign In Solutions?** The way to be able to take pictures of incoming visitors and storing them to able us to identify those in our building **What do you dislike about Sign In Solutions?** I wish there was an easier way to import visitors coming in. **What problems is Sign In Solutions solving and how is that benefiting you?** Manually signing in with pen and paper **Official Response from Arni Mapili, MBA:** > Thank you for the feedback! Being able to keep track of visitors and to improve security at your facilities is of great importance to us. I'll reach out over email regarding exploring options for "import[ing] visitors coming in." ### 12. Team is very helpful and friendly. Configuration requires developer mindset **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Sign In Solutions?** The flexibility to accomodate different workflow experiences **What do you dislike about Sign In Solutions?** Max Capacity set a workflow level versus at a site level Configuration components need to be setup within each location Setting approvals at workflows and locations -- hard to decipher which rules live where and who the approvers are and knowing what level to set them at. **What problems is Sign In Solutions solving and how is that benefiting you?** See above -- learning the tool with the help and expertise of the Team. Tool accomodates many different business use cases **Official Response from Arni Mapili, MBA:** > Thanks for the feedback! There are indeed a lot of business use cases and workflow situations that we've built this software for, so flexibility in these regards is something we value, something we want to support customers and users with. We do know that this does come with quite a bit of complexity, and that the variety of features can take time to get used to and to get familiar with. That said, we definitely don't want you to feel like you have to figure out our features, functionalities, capabilities, and possibilities on your own -- any time you could use our support, do contact us at support@tractionguest.com; that's what our support team is here for! ### 13. Easy to use system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Sign In Solutions?** It's a fairly easy to use system that's good for tracking guests. Fairly straight forward for managing guest logins. **What do you dislike about Sign In Solutions?** Information is stored on a 3rd party/cloud system. **Recommendations to others considering Sign In Solutions:** It's a great product that's easy to use and very user friendly. Support has also been friendly and helpful. Thanks. **What problems is Sign In Solutions solving and how is that benefiting you?** Gives us the contact info to get in touch with the guests in our building. **Official Response from Arni Mapili, MBA:** > Thank you for the review! Our support team has enjoyed helping you and we're delighted to hear that you've found the product user friendly! With regards to any concerns about data storage, do feel free to reach out to us at support@tractionguest.com - we'd be happy to hear out your preferences on that front in further detail and to work with you to deliver on them. ### 14. Amazing collaboration with Arni from Traction Guest **Rating:** 5.0/5.0 stars **Reviewed by:** Napoleo P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Sign In Solutions?** The promptness of Arni to any question that we had **What do you dislike about Sign In Solutions?** The least help full was the excel report **Recommendations to others considering Sign In Solutions:** We share feed back in technical aspects of the software. For example how can we copy and paste a notify action page in the experiences. **What problems is Sign In Solutions solving and how is that benefiting you?** We added more value in our vms system, by adding questions for covid-19 which they are working perfectly in conjunction with the thermal camera. We eliminate the physical temperature measurement. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to write this review Napoleo! It's been a pleasure to work with you. I've taken your feedback both from here as well as from our past conversations to our team and we'll act on it over the coming months. That said, we're thrilled that our functionalities have helped you and your organization well with your pandemic measures. We look forward to continuing to support you and your organization! ### 15. The most user friendly and best VMS on the market **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2020 **What do you like best about Sign In Solutions?** I love the ease of use the best, especially when creating the experiences. Having a visual layout with easy configurations is key to making this app the best above all other competitors. **What do you dislike about Sign In Solutions?** It's hard to describe what I like the least as I have been pleased with the app in its entirety. If I had to absolutely choose something, it would be the LDAP option to import users and it not being super customizable, but it is such a minor issue to me anyways. **Recommendations to others considering Sign In Solutions:** I can guarantee you that there is no other VMS out there that comes close to this product. For the price point and what you get, its just a no brainer. **What problems is Sign In Solutions solving and how is that benefiting you?** Obviously the main issue we solved was taking our sign ins from being stored on a paper sheet to having them electronically stored, because as we have multiple sites across the US, the ability to see our guest book from anywhere, makes a world of difference. We also enjoy the benefit of knowing who is here in an instant and have the ability to know where the visitor is from, which is important as we have inspections and gov't agencies show up, we are able to automatically notify certain users when they choose their specific agency when signing in. **Official Response from Arni Mapili, MBA:** > Thank you for the review Brandon! We're excited to see that you're finding the platform easy to navigate and highly configurable, and that your experience has been so positive. Please do not hesitate to reach out to us anytime you need support, or anytime you have additional feedback! ### 16. Traction Guest - Great platform for monitoring and identifying project workforce. **Rating:** 5.0/5.0 stars **Reviewed by:** Susan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2020 **What do you like best about Sign In Solutions?** Ease of customization for various construction projects. Excellent reporting capabilities for real-time tracking of onsite working staff and keeping records for daily time keeping. Newly integrated with Power Automate for SharePoint Intranet access! Best customer support we have ever experienced. Ease of onsite updates for checking badge printing and updating to recent configurations. Bluetooth badge printing support - YES! **What do you dislike about Sign In Solutions?** All is well now. Initially there was some resistance to keying on email addresses but we seem to have worked that issue out with the users. **What problems is Sign In Solutions solving and how is that benefiting you?** Identifying workers on the construction site with printed badges displaying their photos and company name, plus date and company logo. Tracking and saving the the daily workforce logs for posterity in labor job costs. Real-time Intranet access to onsite workers (with the PowerAutomate sharepoint integration). **Official Response from Arni Mapili, MBA:** > Hi Susan! It's been a pleasure for our support team to work with you to get the integration with Power Automate and SharePoint up and running, and to configure the platform towards an outcome that delivers on the needs you came to us with! If you need any additional support in the future, our customer support team remains available, please don't hesitate to reach out to us again! ### 17. Visitor Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Norell P. | Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2020 **What do you like best about Sign In Solutions?** Traction Guest is user-friendly, highly customizable and allows for accurate tracking of all activity and document management related to visitor/guests. I love how the software was designed to be highly customizable and not require any technical expertise. As an administrative user, I am able to log in and create experiences and process flows that are unique to our company without having any experience in coding at all. **What do you dislike about Sign In Solutions?** I would like to see more options for users/hosts to be active directly on the user device. **What problems is Sign In Solutions solving and how is that benefiting you?** Our organization can now track activity, contact information and require all visitors to review our Mutual Agreements and Safety Protocols prior to stepping onto our floor. This is important for any company who experiences high volume of visitor traffic or is a company with sensitive or proprietary information, by being able to document all visitors Mutual Agreements and Safety Ackowledgments. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to write this review Norell! Configurability and ease of use are characteristics that we aim to maximize for our users, and we're happy that our software has helped your company on those fronts! Please don't hesitate to reach out to us if you ever need support anytime or if you have further suggestions! ### 18. Amazing Tool to Help with Visitor Management and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent G. | Environmental Health Safety Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Sign In Solutions?** I like the document tracking feature. It helps our company with ISO 14001 and IATF compliance needs by getting the required information to everyone who enters our facility. It can also help safety professionals management who is in the building and what they are there for. Not only that but if some of the visitors in the building are contractors, you can make sure they are delivering SDS information to you before they begin work. The software can also help in an emergency by giving you real time data of how many contractors or visitors are in the building to help with emergency evacuation. Probably the biggest benefit of a non-safety related company user is the email/text notification. When a visitor arrives, you can have them select a point of contact. That person then gets an instant notification that their visitor has arrived with instructions on where to meet them. This eliminates the burden on front desk people to constantly hunt down individuals who have guests arriving, giving them more free time to focus on other tasks. **What do you dislike about Sign In Solutions?** I'm not sure there is much to dislike. Perhaps a room for improvement would be the overall training on the Experiences tab during implementation. At the same time, the customer help line is AMAZING. **Recommendations to others considering Sign In Solutions:** Traction Guest is honestly the best visitor management software on the market. During the research phase, I compared over 5 different companies for pricing, features and ease of use. Not a single competitor came close. **What problems is Sign In Solutions solving and how is that benefiting you?** ISO 14001 and IATF compliance. Visitor management. Communication between company and visitor. SDS management. The list goes on and on. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to write this thoughtful review Vincent! It's great to hear that Traction Guest has been able to help your company on many fronts including tracking who is on your premises and supporting your efforts to comply with ISO 14001 and ITAF. We welcome further thoughts and ideas on how to make training on the Experiences tab simpler and more user-friendly, as it is our most elaborate and configurable feature. Our team has enjoyed helping yours, and we remain available anytime you need future support or assistance! ### 19. Innovative and Progressive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2020 **What do you like best about Sign In Solutions?** Touchless visitor/vendor/contractor entry **What do you dislike about Sign In Solutions?** Limited to Wi-Fi solutions when at times a network connection is more reliable **What problems is Sign In Solutions solving and how is that benefiting you?** Touchless entry, visitor counts, quick access process, notification of entry to host that has requested visitor, improved customer experience **Official Response from Arni Mapili, MBA:** > Thank you for the feedback! Touchless sign-in is definitely one of our more impactful features, as are others such as onsite visitor headcounts and notifications to hosts. For your connection issues, could you please email support@tractionguest.com next time you experience them and we can help you diagnose, troubleshoot, and navigate what could be going on? ### 20. Traction Guest is a very user friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2020 **What do you like best about Sign In Solutions?** Our account manager and tech support, Arni Mapilli, are amazing and efficient. **What do you dislike about Sign In Solutions?** I have yet to find a downside to using TG. **What problems is Sign In Solutions solving and how is that benefiting you?** We are/will be using the platform for data tracking of the number of employees we will have in the office at the same time. **Official Response from Arni Mapili, MBA:** > Thank you for the feedback! We have enjoyed working with you thus far, and we remain available for any questions you may have on how to leverage Traction Guest's features even more! Don't hesitate to contact us again any time we could be of help! ### 21. Great upgrade from old system **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Sign In Solutions?** The simplicity of set up and use as well as the notifications you receive when you have a guest arrive have been the best features so far. I don't have very much experience, if any, with setting up software such as this. Our systems administrator did the printer, networking, iPad set up, etc. I was responsible for setting up the guest badge layout using the templates Traction Guest provided as well as the experiences. I had zero issues doing so, it was very easy to learn how to use and also to set up. It took a little tinkering with the layout/font size for the visitor's badge to get them just where we want them. Some staff have also set up to receive text alerts and they have appreciated receiving a notification that they have a guest there and not have to be at their desk waiting on a phone call from our front desk. It is also beneficial to be able to send emails to invitees via Traction Guest and not have to be at your physical work location, you can log in remotely and do so. This is an added feature that we did not have with our old check in system. **What do you dislike about Sign In Solutions?** We have not had any negative issues using Traction Guest yet. The experience editor can get a little cluttered with the paths once you zoom out, but if you take your time it's very intuitive to use. **What problems is Sign In Solutions solving and how is that benefiting you?** We are solving the problem of having a back up at our front desk when guests would arrive and our receptionist would have to manually enter their information into our old system. In addition to causing negative touchpoints for our guests, it also negatively impacted our members who were trying to also interact with the front desk receptionist to gain access to our facility. Our old system had also stopped scanning many newer driver's licenses and this solved that issue as well. We are able to send emails to invitees via Traction Guest and not have to be at your physical work location, you can log in remotely and do so. This is an added feature that we did not have with our old check in system. We sent an email out to pre-registered guests to let them know our check-in process was changing and they appreciated the advanced notice. **Official Response from Niall O'Beirn:** > Hey Chris, thanks a million for the review! I'm glad that you were able to get the account up and running without much difficulty. Thanks for the feedback on the experience editor, this is definitely something we plan to tackle moving forward. If you ever do need any assistance with adding in something new though, you can always reach out to us for additional support! - Niall ### 22. Great program for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Alexis S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Sign In Solutions?** It has been very useful to sign all of our guests in under one platform and have the ability to have them sign waivers without using paper. I also very much appreciate that all of our data can be synced to our google account for easy access even when I am away from the office. **What do you dislike about Sign In Solutions?** The challenge I have found is in having more control over what gets input into our waivers. I have found that there are only so many input options for text and dates, and I am not able to add in all the information that we would need. This could be due to our plan however, and may be something we can adjust as we become more familiar with the program as a whole. **Recommendations to others considering Sign In Solutions:** Make sure to have a clear idea of exactly what you will be using the program for and all of the specific details. Our rep was able to cater the right plan and set up specifically to our business because we knew everything we needed. We were also able to get the most out of our demo because we knew what questions to ask. **What problems is Sign In Solutions solving and how is that benefiting you?** We have solved the issue of too much paper usage and inefficient tracking of guest data. Traction has allowed us the ability to have all of our guests data in one place. We can track all of the different reasons a guest visits our business, what their patterns of spending/rentals are, etc. **Official Response from Arni Mapili, MBA:** > Thank you for the review Alexis! We're glad to hear that our platform has helped you address a wide array of your visitor management challenges. We're taken note of your thoughts on the waiver/document functionalities, and will look into ways to add more flexibility in that arena. In the meantime, we remain more than happy to discuss with you via phone, email, or prescheduled call options for better tackling your waiver-related needs. And we remain available any time you want additional support or assistance! ### 23. Easy to configure, flexible and excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim L. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2020 **What do you like best about Sign In Solutions?** It is very easy to configure, and customer service is excellent. Any time I have had a question, they are willing to hop on a screen share to help me figure out what I am doing wrong. **What do you dislike about Sign In Solutions?** Nothing at the time. It is an excellent application. **Recommendations to others considering Sign In Solutions:** Take your time and plan out the experiences **What problems is Sign In Solutions solving and how is that benefiting you?** We use Traction to maintain compliance for our organization, tracking the comings and goings of visitors. **Official Response from Arni Mapili, MBA:** > Hi Kim, thank you for the review! Our team has enjoyed helping yours, and we're glad to hear that Traction Guest has helped your company in keeping track of who's onsite and in addressing compliance needs! Anytime you need our support again, and anytime you have additional feedback for our team, call us at 1-855-215-9508 or email us at support@tractionguest.com! ### 24. The guest registration system covers all the bases! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Sign In Solutions?** The system allows us to remain ITAR compliant and provides a peace of mind from an auditing and recordkeeping point of view. **What do you dislike about Sign In Solutions?** Traction Guest had some minor bugs during an update, however they were quickly resolved. **What problems is Sign In Solutions solving and how is that benefiting you?** We now realize the ability to communicate immediately with all guest in our plant, and the overall reduction in risk for the business in the event of an emergency. **Official Response from Arni Mapili, MBA:** > Thanks for taking time to share this feedback! We're thrilled to hear that Traction Guest is helping your company stay compliant with regulations such as ITAR, as well as helping you prepare for respond to emergency situations. Our support team remains available and happy to help with any questions or issues that come up any time -- don't hesitate to call us at 1-855-215-9508 or email us at support@tractionguest.com! ### 25. Great product but an even greater team behind it **Rating:** 5.0/5.0 stars **Reviewed by:** Louis G. | Community Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Sign In Solutions?** SwipedOn's product is straightforward and delivers the basics right to the point that I barely have any issues since I started using them for the space that I manage. Set-up was quick, and I was up and running in less than 15min. The follow-on support from there was phenomenal to ensure I had everything under control. SwipedOn's team are also some of the best at listening to their customers and taking swift action to remedy pain points. When I've got questions, the online chat makes it easy to get in touch with their support team. At one time, I needed something done in a relatively short turn around and they managed to do this for me. Past experiences with other services would have told me to wait 1-2 days to resolve the issue. The price point is also very budget friendly. While I am backed by a large corporate, I do run the space that I manage as if it were my startup and therefore cost is something that I scrutinise quite a lot when looking for softwares. SwipedOn is by far the best value vs cost for the service that I was looking for. **What do you dislike about Sign In Solutions?** If there's anything that SwipedOn is currently lacking from my perspective is the ability to bulk sign in people/guests for when we have events and also a Slack integration. I'm sure these are two things currently in their pipeline as most spaces like mine would have a need for these. Other than that, pretty happy with what I have. **Recommendations to others considering Sign In Solutions:** Trial it, as with anything, and test it robustly. I'm a big believer of testing things out before making a conclusion and not be persuaded with any biased opinions. **What problems is Sign In Solutions solving and how is that benefiting you?** First there was cost. We were using a competitor beforehand and while it worked, it was too much for the functionalities that I need. Second was the ease of use. I needed something simple as I work with a range of members and guests along the tech savvy spectrum. Lastly was the aesthetics. SwipedOn gives that friendly, welcoming vibe as part of it's front-facing design. Something that is a must for the space that I'm running. ### 26. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Steve P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2020 **What do you like best about Sign In Solutions?** I like the fact that it’s easy to use clear to understand. The set up process was very straightforward and I was up and running within 20 minutes. Our account rep was very helpful and responded very quickly. **What do you dislike about Sign In Solutions?** I wish the badge editor was more user-friendly and not only through HTML code. **Recommendations to others considering Sign In Solutions:** It’s a great solution for many businesses to help automate the sign an essay and out process also with background checks. **What problems is Sign In Solutions solving and how is that benefiting you?** We are not able to seamlessly register people into our facility and this has replace the actual employees at required to do so. **Official Response from Arni Mapili, MBA:** > Thank you for the review Steve! Our team has enjoyed get you set up, and we're glad that many of the functionalities have helped you through your firm's visitor management needs. Anytime you need support, give us a shout! ### 27. Good Application **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Sign In Solutions?** That we now can monitoring everyone who is entering our site. **What do you dislike about Sign In Solutions?** Regarding our European Distribution Center Warehouse, Our external drivers and other visitors do not want to register sometimes because it is too high tech for some people. So Our reception/Security register everyone now instead of the other side. **Recommendations to others considering Sign In Solutions:** n/a **What problems is Sign In Solutions solving and how is that benefiting you?** Currently not one. ### 28. Employee check-in **Rating:** 4.5/5.0 stars **Reviewed by:** Carleen O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2020 **What do you like best about Sign In Solutions?** My employees can log in and out and I can verify their timecards. they can also leave messages if they forget to log in when they first get here. **What do you dislike about Sign In Solutions?** when I first download the spread sheet I must convert to Excel and get rid of all the columns I do not want. **Recommendations to others considering Sign In Solutions:** We also you SwipedOn as a check-in system for our athletes who need to see an ATC. This allows us to know the number of student athletes who walk in the door and are treated by our staff daily. **What problems is Sign In Solutions solving and how is that benefiting you?** since the employees have to fill out a timesheet from a different program , and they sometimes forget to log thier hours daily, I can go back and see the exact times they worked. ### 29. Great and smooth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Evangelos P. | People Operations Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Sign In Solutions?** The contactless sign in is a great way to track who has visited your office, while making sure you minimize covid19 spread, and is also a great way to trace back any covid19 case that is reported. **What do you dislike about Sign In Solutions?** There is nothing in particular that I dislike. **What problems is Sign In Solutions solving and how is that benefiting you?** We don't need someone at the door at all times to greet people. Great tool to trace who has been in and when, in case you need to trace who's been in contact with whom ### 30. Great software that delivers.. **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Sign In Solutions?** SwipedOn is incredibly easy to use and provides us with the perfect tool to record both the movement of our team and our visitors whilst looking incredibly at home in a modern office. **What do you dislike about Sign In Solutions?** We don't really dislike anything about SwipedOn however we feel it would benefit from better internal team reporting (easily showing weekly attendance and number of hours per team member in a clearer and more concise way than it currently does) and also having an added feature of "how was your visit" would just about be the icing on the already enjoyable cake! (This would allow us to gauge how visitors and staff felt about their time in the office that day which could be useful data) **Recommendations to others considering Sign In Solutions:** Great software and genuinely does the job! **What problems is Sign In Solutions solving and how is that benefiting you?** Clear fire records are kept. Staff time keeping (time in office) is stored and therefore it is easy for reception to advise callers on whereabouts of their intended call recipient thus, saving time.It looks good and visitors are still impressed by the way we record their visit! **Official Response from Paul Hansen:** > Thanks for a great review Elliot - much appreciated! We love to hear customers tell us how easy it is to use. That's fantastic feedback too, and we certainly have these two things on our radar for future development. ### 31. Guests love being able to take a new different picture each time they come in **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2020 **What do you like best about Sign In Solutions?** The ease of exporting of information to spreadsheets **What do you dislike about Sign In Solutions?** Nothing, it is easy to use and I like all the functions we use **Recommendations to others considering Sign In Solutions:** Good easy system, Guests love it as well **What problems is Sign In Solutions solving and how is that benefiting you?** It is easy to keep track on guests end export reports and evacuation lists ### 32. Traction Guest has been great for us **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2020 **What do you like best about Sign In Solutions?** As an Office of Admissions that has many events throughout the year during the recruitment cycle, Traction Guest has helped us tremendously in our ability to facilitate an easy check-in process and post-event tracking of attendees along with Salesforce. We highly recommend the product. **What do you dislike about Sign In Solutions?** I would love for a way to easily see the total number of check-ins for a location/event. **Recommendations to others considering Sign In Solutions:** We have been very happy with the product and are only using some of the many features. **What problems is Sign In Solutions solving and how is that benefiting you?** Facilitating an easy check-in for guests and post-event tracking. ### 33. Not implemented yet but good assistance ! **Rating:** 4.5/5.0 stars **Reviewed by:** Laurine B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2020 **What do you like best about Sign In Solutions?** I love the assistance we get from Alim where something is not working or if we need help. **What do you dislike about Sign In Solutions?** still need improvement like being able to copy an activity from an experience and not having to do it all again and again depending on the answer of the visitor. Also bug in profile, not able to update photos of host profile Can we have the possibility to when sending invitation to visitors, they can pre register online and come the day of the visit with just a code to enter and the register is done.. **Recommendations to others considering Sign In Solutions:** none **What problems is Sign In Solutions solving and how is that benefiting you?** easiest way of managing visitors and screening . Insuring Compliance on site **Official Response from Rowe Ladrillono:** > Thank you for the review Laurine! It's great to hear that our product has helped your team with visitor management and compliance! [UPDATE 4/27/20] We looked into that bug and as of late April confirmed it's fixed. Also, I've shared your feedback with my team about pre-registering online through a portal, and I'm excited to say that this is something that's already on our roadmap! We'll keep you posted on this! ### 34. Infinite customization with an astounding level of customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Sign In Solutions?** We love the dedicated account support. There's always someone who can answer our questions and help customize the interface to our needs. **What do you dislike about Sign In Solutions?** The software can get pretty intricate and can be intimidating at first glance. You really need to dive into it to discover the possibilities and make use of the multitude of features. **Recommendations to others considering Sign In Solutions:** Utilize the Customer Success Advocates! They are an amazing resource and will save you so much time and effort. **What problems is Sign In Solutions solving and how is that benefiting you?** Traction Guest has modernized and streamlined our antiquated guest check-in process, making our facilities more secure for our employees and our members. **Official Response from Arni Mapili, MBA:** > Hi Angela! Thank you for writing the review! We very much want to provide you an experience that you can tailor to fit your company's unique needs. We understand that it can be intimidating at first, so please don't hesitate to reach out to us any time you need our help. I'll contact you to get your ideas and feedback on making the app friendlier for first-time users. ### 35. Friendly, intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Sign In Solutions?** To be able to define our process for the visitor. **What do you dislike about Sign In Solutions?** Not being able to schedule directly from GMAIL **Recommendations to others considering Sign In Solutions:** This tool is a good visitor management solution for businesses of all sizes and industries **What problems is Sign In Solutions solving and how is that benefiting you?** We have been able to reduce the amount of manual data **Official Response from Arni Mapili, MBA:** > Thanks for the review! We're glad that our platform has been able to simplify your visitor management processes. Our platform does come with the option of integrating with Google calendar; more information can be found on the page below! Any time there's anything we could do to provide you with extra support, let us know! https://success.tractionguest.com/s/article/How-can-I-use-Google-Calendar-to-pre-register-guests ### 36. Does not work optimally. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Sign In Solutions?** The consumption of paper has not decreased as a result. **What do you dislike about Sign In Solutions?** Does not work optimally. Regularly gets stuck on our iPad and one big disadvantage for us is that it is not possible to adjust afterwards. **What problems is Sign In Solutions solving and how is that benefiting you?** It reduces paper consumption. **Official Response from Arni Mapili, MBA:** > We're sorry to hear that things aren't working to your liking. Could you contact us either via support@tractionguest.com or at 1-855-215-9508? If you'd like, we can schedule a call so we can figure out together how we can reconfigure to cut paper consumption -- please reach out to us so our team can help progress towards a resolution! ### 37. Seamless set up and great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Sign In Solutions?** I like the fact that it is so user friendly and operates so smoothly. The interface is also very easy to navigate. **What do you dislike about Sign In Solutions?** I dislike not being able to administer 100% from the web portal. I would love to be able to push updates to devices instead of having to get users in different locations to open the locked case, enter the device password and update, then return to secure state. **Recommendations to others considering Sign In Solutions:** It is cost effective and easy to use. I set it up in minutes, not hours or days. I have now used this at 3 separate locations. **What problems is Sign In Solutions solving and how is that benefiting you?** We can track our visitors more easily and also check employee attendance at remote locations. ### 38. Exactly what we wanted in a visitor management system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2020 **What do you like best about Sign In Solutions?** My favorite thing about my Traction Guest experience has been how customizable the system is. We have it laid out in a very simple interface complete with our company logo and pictures. **What do you dislike about Sign In Solutions?** It is no fault of Traction Guest, but I have had some issues with maintaining the printer connectivity for the badge printing. **Recommendations to others considering Sign In Solutions:** Traction Guest is a great visitor management system. If you are looking for a system that sits at your entry door and notifies you when a visitor is there this is a simple solution. In addition to that you also now have a record of your visitors. We also use the system for printing out a visitor badge. We have our Traction Guest set up quite simply because that is what suits our needs. There are many more capabilities and layers of detail that can be added to your experience. **What problems is Sign In Solutions solving and how is that benefiting you?** Since we don’t have an individual sitting near the door to answer anytime there is a visitor this is a great solution to let our employees know when they have a guest. **Official Response from Arni Mapili, MBA:** > Thanks for the review! We're thrilled to see that you're finding the platform to be highly configurable to your company's specific visitor management needs. If you need help, even if it's just our two-cents on what could be affecting badge printer connectivity, don't hesitate to drop us a line! ### 39. Excellent customer service and tech support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Sign In Solutions?** Tech and customer support is outstanding. Attentive and surprisingly good at remember/coordinating information. Even if it is a different tech team member I am working with, they surprisingly know where the last person and I left off. Very impressive. **What do you dislike about Sign In Solutions?** Not being able to meet them all in person. They sound like a fun team. (we are located in CA) **Recommendations to others considering Sign In Solutions:** More customization with the Form Pages, managing "admin" profiles as a super user could be more user friendly. It is tough to see and manage who has what permissions. **What problems is Sign In Solutions solving and how is that benefiting you?** Custom integration. We decided to use our current screening service instead of the plug in already setup. Custom integration went smoothly and the team was great at troubleshooting and making it VERY easy for me as a customer. We also upgraded printer from a really bad and troublesome Brother printer. The support team was amazing at supporting me, and helping me get through it. We ended up getting it to work great. We then upgraded to the Epson and it has been even better, and making tweaks to the badges has been excellent turnaround. **Official Response from Vankie Chan:** > Thank you for taking the time to give us your feedback and acknowledging our support - this means a lot to us! Your thoughts and recommendations are what help us to improve. ### 40. secure and easy to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Sign In Solutions?** saves all our guests records, allow us to invitetations to our guests. **What do you dislike about Sign In Solutions?** the process of signing in its a little complicated. **Recommendations to others considering Sign In Solutions:** clear guests info, slow down the search bar, adde dashes to phone numbers. **What problems is Sign In Solutions solving and how is that benefiting you?** less paperwork. **Official Response from Arni Mapili, MBA:** > Thanks for the review! We're happy to hear that reducing paperwork and triggering invitations beforehand have been some highlights of our product for your company! That said, we're eager to figure out ways we can make configuration and sign-in processes simpler -- please do reach out to support@tractionguest.com to share with us any questions you may have regarding things that have been a source of confusion or complexity, we'll be more than happy to help. ### 41. Well designed product that evolves to serve you best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Sign In Solutions?** As a front desk receptionist of a workplace with over 30 different companies, SwipedOn is my right hand machine. Its easy to use software/interface means that I am able to leave the front desk without compromising the hospitality of our space. **What do you dislike about Sign In Solutions?** Those customers who aren't as comfortable with technology can find the sign-in experience initially overwhelming. They however quickly find that the software is easy and friendly to use. **What problems is Sign In Solutions solving and how is that benefiting you?** - People management for visitors of over 30 companies - Health & Safety procedures (especially in the light of COVID-19) ### 42. User friendly visitor registration application **Rating:** 5.0/5.0 stars **Reviewed by:** Peter D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2020 **What do you like best about Sign In Solutions?** SwipedOn is very user friendly and easy to install and maintain. All cloud based so no need for additional hardware besides the iPad and label printer. **What do you dislike about Sign In Solutions?** Nothing to dislike so far. The product does what we bought it for without any problems **Recommendations to others considering Sign In Solutions:** Take advantage of the free trial period to see if the product meets your requirements **What problems is Sign In Solutions solving and how is that benefiting you?** Paperless visitor access with automatic electronic notification of arrival. Ability to instantly see who is currently visiting. ### 43. Easy to install and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Sign In Solutions?** Ease of use , flexible for our needs, helps keep track of guests. **What do you dislike about Sign In Solutions?** Sometimes doesn't update when it should. **What problems is Sign In Solutions solving and how is that benefiting you?** No manned entry point - gets visitors to the right person. **Official Response from Arni Mapili, MBA:** > Thank you for the feedback! For issues with updates, common remedies include utilizing Never-Lock and Guided Access -- if you need any help from us, do reach out to us at support@tractionguest.com or at 1-855-215-9508! ### 44. Customer Success Advocates are All In **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Sign In Solutions?** Traction guest will allow our company to know who is on site and who has left. Quite often, we have employees that live in our on-site housing not sign in or leave the property without checking in or out - much like a hotel. Since they all have to arrive and depart by boat, this Traction Guest will allow us to see who has arrived and who has departed so we're able to positively track who is on site. **What do you dislike about Sign In Solutions?** We aren't sure there is going to be a down-side to using this program but we'd sure like to see some comprehensive reporting in the future. **Recommendations to others considering Sign In Solutions:** The customer success team is just that - they want you to succeed with their product and have really put the time in with our difficult situation to find solutions and give us a great product. **What problems is Sign In Solutions solving and how is that benefiting you?** Again, this program allows us to positively identify who is on our worksite. **Official Response from Arni Mapili, MBA:** > Thank you so much for taking time to write this review! We're thrilled to have worked with your organization to address your specific needs in tracking who is on site. We're working on reporting and analytics functionalities, and we welcome additional ideas and feature requests from user organizations including yours. And any time there is anything we could do to lend you additional support, let us know! ### 45. The best guest registration system I have found. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Sign In Solutions?** I love the customization capabilities that are available with this software. I can provide each of our office visitors a custom registration experience which is wonderful for them and us. When visitors enter our space they are always impressed by our traction sign in process. **What do you dislike about Sign In Solutions?** There are only two downsides to using Traction that I have experienced so far. There was a period of time that the software kept going offline and we had to manually restart it. Also, I have been telling our guest that the system will remember their information after the first time they sign in but am noticing that this is not always happening. **What problems is Sign In Solutions solving and how is that benefiting you?** We are able to pre-register incoming visitors to our office. We love this software platform because we are able to discreetly manage the sign in process for all visitors, as well as, identify who is in our office, and who they are meeting with at all times. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to write this review! It's exciting to hear that you've been able to configure our platform to fit your organization's and your visitors' specific needs, while giving your visitors an impressive experience! That said, even after setup and implementation, our team remains available via email (support@tractionguest.com) to assist you any time any technical glitches come up. ### 46. Very effective system with no hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2020 **What do you like best about Sign In Solutions?** Set up was easy. Very user friendly.very nice **What do you dislike about Sign In Solutions?** Need to pay for extra feature like AD integration **Recommendations to others considering Sign In Solutions:** Everything is good. If AD integration can be made free as well, that would be awesome. **What problems is Sign In Solutions solving and how is that benefiting you?** Keeping track of visitors get complete record of people coming in/out of the office ### 47. Handy App **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchen H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Sign In Solutions?** Very simple easy to use! You can quickly and easily customize as your needs change **What do you dislike about Sign In Solutions?** wish we could choose more then one person to visit, to send notifications to both parties. also the arrows, next need to be darker in color, many can not see them **Recommendations to others considering Sign In Solutions:** Highly recommend , very quick easy, simple instructions and support very quick to respond. Plus this company seems cares about the planet and their employees **What problems is Sign In Solutions solving and how is that benefiting you?** the sending text as well as email to staff when guest arrives save so much time! Pre-registering saves guest time and makes them feel significant. Looks very professional and the electronic records saves paper and time as well. ### 48. Great Customer Support and Sales Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Sign In Solutions?** Sales rep was very helpful getting a proof of concept off the ground. They seem to have a good customer support team backing him up. Additionally, the product had the workflows and customizations we were looking for. **What do you dislike about Sign In Solutions?** They were hesitant to offer a proof of concept of the product. Ultimately, they did move forward with one. **What problems is Sign In Solutions solving and how is that benefiting you?** Allow visitor to sign in for onsite visits without the need of a receptionist. We are just a small startup company, so this has been a huge cost savings. **Official Response from Arni Mapili, MBA:** > Thank you for the feedback! We're thrilled to hear that the platform has been highly configurable towards what your organization was looking for. Our customer support team remains dedicated towards helping you make the most of our platform, as well as open to any further feedback and suggestions you may have. ### 49. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Sign In Solutions?** I love the customer support staff... Specifically Niall O'Beirn. Fabulous customer service! **What do you dislike about Sign In Solutions?** I do have issues with understanding how to create a badge but Niall has been exceptional! **What problems is Sign In Solutions solving and how is that benefiting you?** I currently have no problems with the Traction Guest System ### 50. Great user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Sign In Solutions?** Easy to configure, latest improvements on touchless experience **What do you dislike about Sign In Solutions?** Cost, fact that it works only with Apple/Ios, lack of retention rules forguest book **What problems is Sign In Solutions solving and how is that benefiting you?** Guest registration **Official Response from Arni Mapili, MBA:** > Thank you for the feedback! A lot of work continues to go into making our Touchless Sign-in features work for organizations, and we're thrilled to hear that this has been a highlight of your experience with our product! I'll bring to our team the input regarding retention rules and Apple. If there's any elaboration you'd like to provide on your company's use case on these fronts, feel free to contact us at support@tractionguest.com! ## Sign In Solutions Discussions - [What is the best way to learn the in and outs of Traction Guest?](https://www.g2.com/discussions/what-is-the-best-way-to-learn-the-in-and-outs-of-traction-guest) - 1 comment, 1 upvote - [Does SwipedOn offer a contactless way for visitors to sign in?](https://www.g2.com/discussions/27124-does-swipedon-offer-a-contactless-way-for-visitors-to-sign-in) - 2 comments, 1 upvote - [What are the contract terms and lengths?](https://www.g2.com/discussions/sunscriptions) - 1 comment, 1 upvote - [Does SwipedOn work on Android or Windows tablets?](https://www.g2.com/discussions/alternative-platforms) - 1 comment, 1 upvote - [Can SwipedOn form part of our Health and Safety policy?](https://www.g2.com/discussions/health-and-safety) - 1 comment, 1 upvote - [View Sign In Solutions pricing details and edition comparison](https://www.g2.com/products/sign-in-solutions/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+05%3A42%3A06+-0500&secure%5Bsession_id%5D=a6a8269c-a695-436e-a40c-e15e2c215ad2&secure%5Btoken%5D=3f370c66fbcd9a27083891d357dbaa04baa1387a1d640c9c2e48ff5aab4af990&format=llm_user) ## Sign In Solutions Features **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking - Automated Scheduling - Event Calendar - Event Scheduling - Facility Scheduling - Third Party Booking - Single Sign On **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation - Workflow Management - Document Management - Registration Management - Contact Management - Compliance Management - Parking Management - Badge Management - Email Management - Access Management **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - AI Copilot - Real-Time Availability **Generative AI** - AI Text-to-Image - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D - Generative AI **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Platform tools** - Room Search - Room Usage Insights - Meeting Management - Availability Management - Reservations Management - Internal Meetings - Email Management - Space Management - Resource Management - Visitor Management - Booking Management - Calendar Management - Vendor Management - User Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods - For Offices **Administration** - Hardware - Wayfinding - Favorite Rooms - Mobile Booking - Online Booking **Platform Interoperability** - Notifications - Hardware - Emergency Notification **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text Summarization **Additional Functionality** - Customizable Reports - Access Controls/Permissions - Utilization Reporting - AI Copilot - Room Availability Schedule - Third-Party Integrations - Alerts/Notifications - Resource Allocation & Planning - Calendar Sync - Activity Tracking - Usage Tracking/Analytics - Real-Time Updates - Approval Process Control - Categorization/Grouping - Payment Processing - Reminders - Availability Indicator - API - Drag & Drop - Microsoft Outlook Integration - iCalendar Support - Real-Time Data - SSL Security - Search/Filter - Data Import/Export - Digital Signage - Activity Dashboard - Multi-Location - Customizable Branding - Email Reminders - Reporting & Statistics **Platform Additional Functionality** - Integration **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels - Shelf Planning - Resource Allocation & Planning **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D - Generative AI **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support - Generative AI - Employee Directory - Security Gate Access Control - Biometric Recognition - Access Controls/Permissions - ID Scanning - Customizable Forms - SMS Messaging - Pre-Registration - Time Tracking - Reporting & Statistics - Facial Recognition - Multi-Language - Digital Signature - Authentication - Visitor Tracking - Multi-Location - Mobile Access - Watch List - Photo Capture - Wireless Internet Access Control - AI Copilot - User Profiles **Agentic AI - Visitor Management** - Decision Making **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Work Order Management - Workflow Management - User Management - API - Activity Dashboard - Email Management - For Retail - Visual Analytics - Occupancy Management - Space Reservation - Asset Lifecycle Management - Planogramming - Inventory Management - Fixed Asset Management - Drag & Drop - Multi-Location - Customizable Reports - Data Import/Export - Calendar Management - Access Controls/Permissions - Usage Tracking/Analytics - Real-Time Updates - Alerts/Notifications - Reporting & Statistics - Maintenance Scheduling - Customizable Branding - Resource Management - Real-Time Data - Facility Scheduling ## Top Sign In Solutions Alternatives - 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