--- title: SevenRooms Reviews meta\_title: 'SevenRooms Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how SevenRooms works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 76 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # SevenRooms Reviews & Product Details Visit Website SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions. * * * Product Website SevenRooms Seller [DoorDash](https://www.g2.com/sellers/doordash) Discussions [SevenRooms Community](https://www.g2.com/products/sevenrooms/discuss) Languages Supported English Solution Type All-in-One Overview by Stephanie Schalow Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/sevenrooms/pricing) ## SevenRooms Integrations (6) What do users say about integrations? Verified by SevenRooms [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lightspeed Retail ](https://www.g2.com/products/lightspeed-retail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews) Show More BS Brad S. Small-Business (50 or fewer emp.) 2/6/2023 "Seven rooms is great" 5/5 What do you like best about SevenRooms? Makes most of our small restaurant helps us organize the whole night even spaces out a Reservations so servers don't get to seatings at once. Never seen another system that does this. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Nothing they are constantly adding new features that I didn't even know we needed, but makes everything more Smooth. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Organization of reservations and handling online bookings simplifies everything. Helps us get our Max seatings every night. Our reservations have gone up since using. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7680458/official_response/edit) We really appreciate your feedback on SevenRooms, Brad. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Benjamin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin P.") BP Benjamin P. Owner Mid-Market (51-1000 emp.) 2/7/2023 "Amazing reservation system with all the bells and whistles" 5/5 What do you like best about SevenRooms? Seven Rooms has greatly optimized our dining room having reservations smoothly implemented and maximizing our revenue big time. It's ease of use and full features help make reservations so powerful. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Seven Rooms is so powerful that I don't think we can ever go elsewhere. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Seven Rooms helped us optimize reservations, eliminate the cancellations that were plaguing us, and helped pack our dining room for better turnover of covers. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7686105/official_response/edit) We really appreciate your feedback on SevenRooms, Benjamin. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ayanna F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayanna F.") AF Ayanna F. Small-Business (50 or fewer emp.) 2/8/2023 "Best Experience" 5/5 What do you like best about SevenRooms? The way the system works makes it easy for both customers and owners to keep track and keep up to date. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Due to using being based in the UK, the time difference does get in the way of things especially if you need to get in contact with someone over the phone. I do also feel like they should have more videos of how a business definitely Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Taking reservations, getting feedback from our clients, and keeping them updated. Allowing us to connect with customers and allowing them to give us feedback on there experiences with us good and bad. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7690687/official_response/edit) We really appreciate your feedback on SevenRooms, Ayanna. We are grateful for your support, and we’re here for whatever you need at anytime! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Patricia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia P.") PP Patricia P. Technical Recruiter Small-Business (50 or fewer emp.) 2/7/2023 "great" 5/5 What do you like best about SevenRooms? it's a great form of keeping track of reservations and i love all the features it offers for organization Review collected by and hosted on G2.com. What do you dislike about SevenRooms? that there's isn't a lot of people using it and utilizing its features... how can you get more users on the app ? maybe a marketing thing? Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? it is very organized and i love where u make make changes easily and effortlessly Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7685881/official_response/edit) We really appreciate your feedback on SevenRooms, Patricia. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RS Richard S. Small-Business (50 or fewer emp.) 2/10/2023 "I check SevenRooms regularly throughout the day." 5/5 What do you like best about SevenRooms? I get instant updates on how the covers are coming in, what tables are getting sat. Any information about the customers preferences are readily available. SevenRooms is far more detailed. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? I have not experienced any down sides to using SevenRooms. The app works great. I feel that it exceeds my expectations. I wouldn't know how to improve the app. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Managing the flow of the kitchen based on the number of reservations and how they are coming in, as well as how long they occupy the tables. Once I became familiar with SevenRooms, my level of productivity rose. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7700565/official_response/edit) We really appreciate your feedback on SevenRooms, Richard. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerSource: Organic ![Sandstone G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandstone G.") SG Sandstone G. Small-Business (50 or fewer emp.) 2/7/2023 "Almost Perfect!" 4.5/5 What do you like best about SevenRooms? -- seating flexibility, Lightspeed POS integration and Google Reserve access. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Pinch to zoom on grid mode, move tabkes in grid mode by time not just seat, smarter seating planning (should remember tables restaurant uses most often, not just what it wants to do). Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Integration! Saves soooooo much time, and madness the process much more convenient. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7682455/official_response/edit) We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Fernanda I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda I.") FI Fernanda I. Mid-Market (51-1000 emp.) 2/7/2023 "Great way to stay organized!" 5/5 What do you like best about SevenRooms? It's an easy way for my staff to see cover counts, slows & flip times. I love that I'm able to access from home & make reservations from my hand! Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Durning a busy dinner it does lag very badly Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? It's helping us ensure that we are able to fit all our reservations on time! Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7684277/official_response/edit) We really appreciate your feedback on SevenRooms, Fernanda. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Leonie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonie T.") LT Leonie T. Reservations Manager Small-Business (50 or fewer emp.) 2/6/2023 "Efficient reservations system" 5/5 What do you like best about SevenRooms? It's user friendly, you can build great relationships with guests based on the info you can store on their profile. Personalizes their experience to retain clients. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Slight lag in customer support response time. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? The system helps us to capture the most information about a guest and their experience in our venues. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7681060/official_response/edit) We really appreciate your feedback on SevenRooms, Leonie. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mohammed O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed O.") MO Mohammed O. Operations Manager Mid-Market (51-1000 emp.) 2/7/2023 "Useful app" 4/5 What do you like best about SevenRooms? Floor control and manage the flow of the guests and walk in customer waiting list and timing also the confirmation of reservations is a very useful feature Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Access roles a bit complicated and a lot of differences between desktop and i pads Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Managing the flow and control table seating time Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7684512/official_response/edit) We really appreciate your feedback on SevenRooms, Mohammed. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KP Krystal P. Small-Business (50 or fewer emp.) 2/14/2023 "Easy to use !" 5/5 What do you like best about SevenRooms? I like that it is easy to navigate and self-explanatory for the most part. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? As of now, I don't dislike anything about the app. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? It informs me of how many guests to expect at my job. Which helps me decide on how much product to buy. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7713435/official_response/edit) We really appreciate your feedback on SevenRooms, Krystal. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SevenRooms? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SevenRooms ](https://www.g2.com/products/sevenrooms/discussions/new) GU Guest User • Last activity over 3 years ago Does SevenRooms have an app? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/does-sevenrooms-have-an-app) GU Guest User • Last activity over 3 years ago What is UCS used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-ucs-used-for) [ View all Discussions ](https://www.g2.com/products/sevenrooms/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/sevenrooms/pricing) SevenRooms Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c153373aa7aa834a4234a1a2bb2de846/opentable-for-restaurants.png "Product Avatar Image") OpenTable for Restaurants 4.4/5(284) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-sevenrooms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69bec80aeb191ffa73269457835c811d/yelp-guest-manager.png "Product Avatar Image") Yelp Guest Manager 4.2/5(47) [ Compare Now ](https://www.g2.com/compare/sevenrooms-vs-yelp-guest-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd8a73db9688873becb4c90ac6ddddcc/tock.png "Product Avatar Image") Tock 4.2/5(96) [ Compare Now ](https://www.g2.com/compare/sevenrooms-vs-tock) ##### ##### SevenRooms Features Platform Basics Reporting Interoperability Back Office Real-Time Analytics Front of Office Table Management Reservations [ View More Features ](https://www.g2.com/products/sevenrooms/features) ## Top-Rated Alternatives [ ![OpenTable for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenTable for Restaurants") OpenTable for Restaurants 4.4/5(284) ](https://www.g2.com/products/opentable-for-restaurants/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Restroworks Restaurant POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/sevenrooms/competitors/alternatives) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics)[Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools) [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics)[Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools)[Restaurant Reservations](https://www.g2.com/categories/restaurant-reservations) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated WYSIWYG editors for 20-100 employee SaaS, digital marketing and publishing teams?](https://www.g2.com/discussions/what-are-the-highest-rated-wysiwyg-editors-for-20-100-employee-saas-digital-marketing-and-publishing-teams)[How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes)[Best iPaaS for small business software integration](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration) [Top ABM ad tools for targeting enterprise accounts](https://www.g2.com/discussions/top-abm-ad-tools-for-targeting-enterprise-accounts)[Best payroll software for small business](https://www.g2.com/discussions/best-payroll-software-for-small-business)[Pros and Cons Details](https://www.g2.com/products/sevenrooms/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)