--- title: SevenRooms Reviews meta\_title: 'SevenRooms Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how SevenRooms works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 76 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # SevenRooms Reviews & Product Details Visit Website SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions. * * * Product Website SevenRooms Seller [DoorDash](https://www.g2.com/sellers/doordash) Discussions [SevenRooms Community](https://www.g2.com/products/sevenrooms/discuss) Languages Supported English Solution Type All-in-One Overview by Stephanie Schalow Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/sevenrooms/pricing) ## SevenRooms Integrations (6) What do users say about integrations? Verified by SevenRooms [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lightspeed Retail ](https://www.g2.com/products/lightspeed-retail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews) Show More ![Lex H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lex H.") LH Lex H. Mid-Market (51-1000 emp.) 2/7/2023 "Almost everything you need" 4.5/5 What do you like best about SevenRooms? The level of customization and the rapid rate of response for technical support Review collected by and hosted on G2.com. What do you dislike about SevenRooms? The website lacks some features that the iPad app has, and the discrepancies makes it difficult to work from home. For example, needing a postal/zip code for credit cards, when the app doesn't require them. On the mobile version of the website, you can't delete a table block. For the app, only showing one or two tags from the guest profile in the top bar of a reservation when there is a significant amount of space to show more. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Allowing tailored availability for all occasions makes my job much easier. The custom auto tags also help track things that would be exhausting to track manually. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7685666/official_response/edit) Lex, thank you for your feedback! We've passed it along to our product team. We recently released a new view on mobile called Pre-Shift that surfaces all Reservation and Client Profile tags in one view for the shift. We'd love to hear if this has solved your problem with only seeing a few tags or learn more about what would help. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LH Lisette H. Enterprise (\> 1000 emp.) 2/7/2023 "Efficient & User Friendly" 5/5 What do you like best about SevenRooms? What I like the best about SevenRooms is that I can easily make reservations for my executives and add any specific notes that I need to let the restaurant staff know. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? What I dislike about SevenRooms is that I do not have the availability to override making reservations for certain dates/times when the restaurant is booked. I end up emailing the Executive Assistant to our VP of F&B to input the reservation for me which is an additional step. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? SevenRooms is allowing me to easily make restaurant reservations for my executive without having to reach out to the restaurant staff directly to book and notify them of who will be joining him for the reservation. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7684789/official_response/edit) Lisette, thank you for your feedback! With certain permissions, overbooking is possible. You may want to speak to your account administrator to understand whether these capabilities should be available to you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CH Christie H. Mid-Market (51-1000 emp.) 2/6/2023 "Easy onboarding, great expertise" 5/5 What do you like best about SevenRooms? People are helpful and it's easy to get solutions for problems. It would be good to offer more training programs to help countries experiencing high staff turnover, however, as self-guided training may be less effective. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Teams have to be good with self-management of the system and may be difficult to use for teams that are not primarily English-speaking. Teams would need to self-appoint a superuser to continue to ensure the system functions are being fully utilized in the back-end. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Definitely helping solve the problem of inflexible reservation systems. With the fully self-customizable back-end, it allows restaurants to take back control of their policies and terms without needing to wait for others or require downtime. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7681141/official_response/edit) We really appreciate your feedback on SevenRooms, Christie. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KB Krisztina B. Small-Business (50 or fewer emp.) 2/7/2023 "Very easy to use platform" 5/5 What do you like best about SevenRooms? Very easy to use, I like that you can google search clients, that you can see their previous visits history. It helps us to have a better understanding about the guest. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Don't have anything to mention. Maybe the fact that it's not possible to set up two separate cancellation policies for two different sizes of parties.if that could be changed that would be a good help. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Easier to handle reservations, to run the booking.A better system, better service. We can be more productive, easier to see through the whole booking. Easier to find the guests when running the book. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7685613/official_response/edit) We really appreciate your feedback on SevenRooms, Krisztina. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FS Facundo S. Small-Business (50 or fewer emp.) 2/7/2023 "Stress-freeing" 5/5 What do you like best about SevenRooms? I love how helpful SevenRooms is in the division of my different email accounts and how wonderfully I can assign various inquiries to my peers. It is the best that I found after trying several platforms. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? I wouldn't say I like that; sometimes, I get confused with the "Closed" option. I would recommend changing how 'Closed' inquiries work and making it more user-friendly. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? SevenRooms is solving our problem with the division of reservations for each restaurant. I am much more productive, and I can differentiate between time-sensitive inquiries and those that can wait a minute or two. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7684204/official_response/edit) We really appreciate your feedback on SevenRooms, Facundo. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Antonio P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio P.") AP Antonio P. Restaurant Reservations Manager Small-Business (50 or fewer emp.) 2/7/2023 "The best out there" 5/5 What do you like best about SevenRooms? 7R is a comprehensive and reliable platform, versatile enough for a bespoke user/customer experience. Analytic tools are also impressing and their support is super efficient. It's the best CRM out there. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? At times it feels like support answers with templates (possibly because of the sheer volume of enquiries they receive), however, it feels a bit impersonal. Sometimes the answer should he less elaborate and straight to the point. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Identifying customer preferences immediately with the colourful tags. Micromanaging the web inventory to maximise covers Targeted Auto campaigns to create return and retention Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7681751/official_response/edit) We really appreciate your feedback on SevenRooms, Antonio. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jenifer W. Small-Business (50 or fewer emp.) 2/6/2023 "I live on 7R" 5/5 What do you like best about SevenRooms? Seven rooms is very user friendly. It's the open table for membership clubs. The biggest challenge is integrating the system into our existing club system. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Not being able to integrate with Jonas Doesn't always work with the apps that we have in place and members get frustrated I would like to see improvements on the members' end Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? 7r helps me plan the night in an organized way, but members can't cancel their reservations using the system if they are on the app. I can increase business if this was fixed. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7680607/official_response/edit) We really appreciate your feedback on SevenRooms, Jenifer. We are grateful for your support, and we’re here for whatever you need at anytime! We've passed your feedback along to the product team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KH Kevan H. Enterprise (\> 1000 emp.) 2/6/2023 "Makes reservations and contacting guests easier" 5/5 What do you like best about SevenRooms? It is easy to use and allows you to save lots of i formation about guests. Gives the ability to link guest history through different venues. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? Not really much that I dislike. maybe the fact that for multiple venues guests could be listed as vip but there is t a requirement to be more specific Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? It allows me to keep track of history of guests and information about them as well as their spending habits. It also allows me to presell items ahead of time and charge for missed reservations Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7680588/official_response/edit) We really appreciate your feedback on SevenRooms, Kevan. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pankaj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj K.") PK Pankaj K. Enterprise (\> 1000 emp.) 2/6/2023 "Great" 5/5 What do you like best about SevenRooms? One of the best booking app, never get flaunted and never stopped working. Booking system is very easy and easy to learn all. One of the best app for booking system Review collected by and hosted on G2.com. What do you dislike about SevenRooms? When we put the waiting line on seven rooms sometimes it hang, works very slow, also signal problem, also can't take bookings without email should be fine with just email Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? It's solving lots of booking issues, benefits alot and makes booking easier. You can do much more advance booking, you can cancel anytime can give updates and all Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7680520/official_response/edit) We really appreciate your feedback on SevenRooms, Pankaj. We are grateful for your support, and we’re here for whatever you need at anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jenna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna S.") JS Jenna S. Mid-Market (51-1000 emp.) 2/11/2023 "SevenRooms" 4/5 What do you like best about SevenRooms? SevenRooms algorithm makes my job much easier! The tags are a great quick visual reminder abou reservation details which I appreciate very much working in a fast paced environment. Review collected by and hosted on G2.com. What do you dislike about SevenRooms? SevenRooms will sometimes auto assign to a table with guests still sitting there when there is an open table of the same size in the same area. Review collected by and hosted on G2.com. What problems is SevenRooms solving and how is that benefiting you? Maintaining reservation details to ensure we are meeting our guests needs. The survery sent out the next day is another great tool for feedback we wouldn't receive otherwise. Review collected by and hosted on G2.com. Show More Response from Stephanie Schalow of SevenRooms [Editedit](https://www.g2.com/survey_responses/sevenrooms-review-7703397/official_response/edit) Thank you for your feedback, Jenna! If possible we'd love to speak to you to get a better sense of what's happening regarding table auto-assignment. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SevenRooms? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SevenRooms ](https://www.g2.com/products/sevenrooms/discussions/new) GU Guest User • Last activity over 3 years ago Does SevenRooms have an app? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/does-sevenrooms-have-an-app) GU Guest User • Last activity over 3 years ago What is UCS used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-ucs-used-for) [ View all Discussions ](https://www.g2.com/products/sevenrooms/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/sevenrooms/pricing) SevenRooms Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c153373aa7aa834a4234a1a2bb2de846/opentable-for-restaurants.png "Product Avatar Image") OpenTable for Restaurants 4.4/5(284) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-sevenrooms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69bec80aeb191ffa73269457835c811d/yelp-guest-manager.png "Product Avatar Image") Yelp Guest Manager 4.2/5(47) [ Compare Now ](https://www.g2.com/compare/sevenrooms-vs-yelp-guest-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd8a73db9688873becb4c90ac6ddddcc/tock.png "Product Avatar Image") Tock 4.2/5(96) [ Compare Now ](https://www.g2.com/compare/sevenrooms-vs-tock) ##### ##### SevenRooms Features Platform Basics Reporting Interoperability Back Office Real-Time Analytics Front of Office Table Management Reservations [ View More Features ](https://www.g2.com/products/sevenrooms/features) ## Top-Rated Alternatives [ ![OpenTable for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenTable for Restaurants") OpenTable for Restaurants 4.4/5(284) ](https://www.g2.com/products/opentable-for-restaurants/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Restroworks Restaurant POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/sevenrooms/competitors/alternatives) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics)[Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools) [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics)[Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools)[Restaurant Reservations](https://www.g2.com/categories/restaurant-reservations) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated WYSIWYG editors for 20-100 employee SaaS, digital marketing and publishing teams?](https://www.g2.com/discussions/what-are-the-highest-rated-wysiwyg-editors-for-20-100-employee-saas-digital-marketing-and-publishing-teams)[How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes)[Best iPaaS for small business software integration](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration) [Top ABM ad tools for targeting enterprise accounts](https://www.g2.com/discussions/top-abm-ad-tools-for-targeting-enterprise-accounts)[Best payroll software for small business](https://www.g2.com/discussions/best-payroll-software-for-small-business)[Pros and Cons Details](https://www.g2.com/products/sevenrooms/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)