ServiceNow Security Operations

By ServiceNow

4.4 out of 5 stars

How would you rate your experience with ServiceNow Security Operations?

ServiceNow Security Operations Pricing Overview

Pricing Insights

Averages based on real user reviews.

ServiceNow Security Operations Pricing Reviews

(2)
LT
ServiceNow Senior Engineer
Small-Business (50 or fewer emp.)
"Empowers Security Management, Minor Integration Challenges"
What do you like best about ServiceNow Security Operations?

It's really helpful how ServiceNow can leverage cross-product data for security operations, like using the global user data for 'affected users' in security incident reports (SIR), mapping inbound actions to reporters from the global user table, and making SIR and Vulnerability Response (VR) CMDB aware, including support group routing. This seamless integration allows one practice to leverage data maintained by another, which is extremely beneficial. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Security Operations?

Some of the partner integrations aren't well tested and require a lot of management during patch version changes. We have had a high rate of failure during upgrades for our Tenable integration - features that work in one version break in another. Review collected by and hosted on G2.com.

Davis L.
DL
SOC Analyst
Small-Business (50 or fewer emp.)
"Solid Security Workflow Automation for Modern SOCs”"
What do you like best about ServiceNow Security Operations?

I appreciate how ServiceNow Security Operations automates tedious tasks and centralizes incident data. It helps the SOC react more quickly and reliably, simplifies investigations, and minimizes tool switching. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Security Operations?

The fact that ServiceNow Security Operations can occasionally feel sluggish and complicated bothers me. Customizing modules or dashboards can be more difficult than it should be, and some workflows require an excessive number of clicks. Review collected by and hosted on G2.com.

ServiceNow Security Operations Comparisons
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ServiceNow Security Operations