# Nucleus vs ServiceNow Security Operations Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ServiceNow Security Operations excels in integration capabilities, with users highlighting its out-of-the-box integrations that streamline security operations and enhance workflow efficiency. This is particularly beneficial for organizations looking to centralize their security processes.
- **Users say** that Nucleus is particularly strong in reporting functionalities, allowing for easy management of vulnerabilities and threat assessments. The ability to schedule reports regularly is a feature that many find incredibly useful for maintaining oversight of security issues.
- **Reviewers mention** that ServiceNow Security Operations offers a unified platform for managing security incidents, with seamless integration with third-party tools like Splunk and Tenable. This capability is praised for significantly improving data processing and incident management.
- **According to verified reviews** , while Nucleus provides valuable aggregation of vulnerabilities across an organization, some users feel it may not be as comprehensive as ServiceNow in terms of overall security operations management, which could limit its effectiveness in larger enterprises.
- **G2 reviewers highlight** that ServiceNow Security Operations has a higher quality of support, with users appreciating the comprehensive documentation and responsive assistance from the ServiceNow team, which enhances the overall user experience during implementation and ongoing use.
- **Users report** that while both products have similar star ratings, the overall satisfaction with ServiceNow Security Operations is higher, as evidenced by its significantly better G2 Score and a greater number of recent reviews, indicating a more robust user experience and ongoing improvements.



| | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 32 | 68 | 
| **Largest Market Segment** | Enterprise (51.6% of reviews) | Enterprise (58.2% of reviews) | 
| **Entry Level Price** | Contact Us 1 Application / Device | No pricing available | 

---
## Top Pros & Cons

### Nucleus

Pros:
- Automation (1 reviews)
- Customization (1 reviews)

Cons:
- Inadequate Remediation (1 reviews)

### ServiceNow Security Operations

Pros:
- Integration Capabilities (9 reviews)
- Integration Support (9 reviews)

Cons:
- Difficult Setup (4 reviews)
- Integration Issues (4 reviews)

---
## Ratings Comparison
| Rating | Nucleus | ServiceNow Security Operations | 
|---|---|---|
  | **Meets Requirements** | 8.3 (23 reviews) | 9.1 (22 reviews) | 
  | **Ease of Use** | 8.8 (24 reviews) | 8.4 (45 reviews) | 
  | **Ease of Setup** | 8.3 (13 reviews) | 7.9 (34 reviews) | 
  | **Ease of Admin** | 8.3 (13 reviews) | 8.3 (11 reviews) | 
  | **Quality of Support** | 8.7 (23 reviews) | 8.7 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (12 reviews) | 8.7 (10 reviews) | 
  | **Product Direction (% positive)** | 9.3 (17 reviews) | 9.5 (23 reviews) | 

---
## Pricing

### Nucleus

#### Entry-Level Pricing

Plan: Nucleus Security

Price: Contact Us 1 Application / Device

Key Features:
- Asset & Vulnerability Inventory
- Contextual Threat Enrichment
- Analyst Workbench

[Learn more about Nucleus](https://www.g2.com/products/nucleus-security-inc-nucleus/reviews)

#### Free Trial

Yes

### ServiceNow Security Operations

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Risk-Based Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | 8.6/10 | 15 |
| **ServiceNow Security Operations** | 9.1/10 | 8 |

#### Risk Analysis

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Risk Scoring** | 8.9 (14 reviews) | 9.2 (6 reviews) | 
| **Reporting** | 8.5 (14 reviews) | 8.9 (6 reviews) | 
| **Risk-Prioritization** | 9.0 (14 reviews) | 9.5 (7 reviews) | 

#### Vulnerability Assesment

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Vulnerability Scanning** | 9.0 (12 reviews) | 9.4 (8 reviews) | 
| **Vulnerability Intelligence** | 9.2 (14 reviews) | 9.4 (6 reviews) | 
| **Contextual Data** | 8.3 (14 reviews) | 9.0 (7 reviews) | 
| **Dashboards** | 8.3 (14 reviews) | 9.7 (6 reviews) | 

#### Automation

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Automated Remediation** | 8.6 (11 reviews) | 9.0 (7 reviews) | 
| **Workflow Automation** | 8.9 (12 reviews) | 8.6 (6 reviews) | 
| **Security Testing** | 8.2 (10 reviews) | 8.9 (6 reviews) | 
| **Test Automation** | 8.1 (8 reviews) | 8.9 (6 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### ServiceNow Apps

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Exposure Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Generative AI - Exposure Management Platforms

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Automated Threat Detection** | Not enough data | Not enough data | 

#### Risk Identification and Assessment - Exposure Management Platforms

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Comprehensive Risk Assessment** | Not enough data | Not enough data | 
| **Advanced Analytics and Reporting** | Not enough data | Not enough data | 

#### Monitoring and Integration - Exposure Management Platforms

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Integration and Data Consolidation** | Not enough data | Not enough data | 
| **Real-time Monitoring and Alerts** | Not enough data | Not enough data | 

### Threat Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Orchestration

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Asset Management** | Not enough data | Not enough data | 
| **Security Workflow Automation** | Not enough data | Not enough data | 
| **Deployment** | Not enough data | Not enough data | 
| **Sandboxing** | Not enough data | Not enough data | 

#### Information

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Proactive Alerts** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 
| **Intelligence Reports** | Not enough data | Not enough data | 

#### Personalization

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Dynamic/Code Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generate Attack Scenarios** | Not enough data | Not enough data | 
| **Generate Threat Detection Rules** | Not enough data | Not enough data | 
| **Generate Threat Summaries** | Not enough data | Not enough data | 

#### Agentic AI - Threat Intelligence

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | 9.0/10 | 13 |

#### Response

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Resolution Automation** | Not enough data | 9.0 (7 reviews) | 
| **Resolution Guidance** | Not enough data | 8.8 (7 reviews) | 
| **System Isolation** | Not enough data | 8.8 (7 reviews) | 
| **Threat Intelligence** | Not enough data | 9.0 (8 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Incident Logs** | Not enough data | 9.0 (8 reviews) | 
| **Incident Reports** | Not enough data | 8.8 (8 reviews) | 

#### Management

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Incident Alerts** | Not enough data | 9.0 (7 reviews) | 
| **Incident Case Management** | Not enough data | 9.0 (8 reviews) | 
| **Workflow Management** | Not enough data | 9.3 (9 reviews) | 

#### Generative AI

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | 9.2/10 | 24 |

#### Automation

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Workflow Mapping** | Not enough data | 9.8 (7 reviews) | 
| **Workflow Automation** | Not enough data | 9.4 (15 reviews) | 
| **Automated Remediation** | Not enough data | 8.8 (12 reviews) | 
| **Log Monitoring** | Not enough data | 9.4 (6 reviews) | 

#### Orchestration

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Security Orchestration** | Not enough data | 8.2 (19 reviews) | 
| **Data Collection** | Not enough data | 9.0 (10 reviews) | 
| **Threat Intelligence** | Not enough data | 9.5 (7 reviews) | 
| **Data Visualization** | Not enough data | 9.2 (10 reviews) | 

#### Response

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Alerting** | Not enough data | 9.7 (6 reviews) | 
| **Performance Baselin** | Not enough data | 9.3 (7 reviews) | 
| **High Availability/Disaster Recovery** | Not enough data | 9.4 (6 reviews) | 

---
## Categories
**Shared Categories (1):** [Risk-Based Vulnerability Management Software](https://www.g2.com/categories/risk-based-vulnerability-management)

**Unique to Nucleus (2):** [Exposure Management Platforms](https://www.g2.com/categories/exposure-management-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to ServiceNow Security Operations (3):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response Software](https://www.g2.com/categories/incident-response), [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Small-Business** | 9.7% | 21.8% | 
| **Mid-Market** | 38.7% | 20.0% | 
| **Enterprise** | 51.6% | 58.2% | 

### By Industry

#### Nucleus

- **Computer & Network Security:** 30.0%
- **Airlines/Aviation:** 30.0%
- **Financial Services:** 10.0%
- **Information Technology and Services:** 6.7%
- **Computer Software:** 6.7%
- **Aviation & Aerospace:** 6.7%
- **Utilities:** 3.3%
- **Hospital & Health Care:** 3.3%
- **Consumer Services:** 3.3%

#### ServiceNow Security Operations

- **Computer & Network Security:** 20.9%
- **Information Technology and Services:** 20.9%
- **Hospital & Health Care:** 9.3%
- **Insurance:** 7.0%
- **Financial Services:** 7.0%
- **Consulting:** 4.7%
- **Computer Software:** 4.7%
- **Accounting:** 2.3%
- **Broadcast Media:** 2.3%
- **Construction:** 2.3%
- **Other:** 18.6%

---
## Alternatives

### Alternatives to Nucleus

- [Cisco Vulnerability Management (formerly Kenna.VM)](https://www.g2.com/products/cisco-vulnerability-management-formerly-kenna-vm/reviews) — 4.3/5 stars (217 reviews)
- [Wiz](https://www.g2.com/products/wiz-wiz/reviews) — 4.7/5 stars (794 reviews)
- [CloudBees](https://www.g2.com/products/cloudbees/reviews) — 4.4/5 stars (621 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [Tenable Security Center](https://www.g2.com/products/tenable-security-center/reviews) — 4.6/5 stars (83 reviews)
- [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) — 4.7/5 stars (250 reviews)
- [Recorded Future](https://www.g2.com/products/recorded-future/reviews) — 4.6/5 stars (229 reviews)
- [Intruder](https://www.g2.com/products/intruder/reviews) — 4.8/5 stars (206 reviews)
- [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) — 4.4/5 stars (167 reviews)
- [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) — 4.5/5 stars (122 reviews)

### Alternatives to ServiceNow Security Operations

- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (424 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews)
- [CloudBees](https://www.g2.com/products/cloudbees/reviews) — 4.4/5 stars (621 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (601 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)

---
## Top Discussions

### Nucleus

- Title: [How to retain my preferences.](https://www.g2.com/discussions/how-to-retain-my-preferences) — 1 comment, 1 upvote
  > **Top comment:** "Hello Pradeep! The capability to retain preferences is on our roadmap and has been prioritized, as it is a request from multiple large-enterprise customers."

### ServiceNow Security Operations

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nucleus-security-inc-nucleus-vs-servicenow-security-operations)