# Nucleus vs ServiceNow Security Operations Comparison

| | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 32 | 68 | 
| **Largest Market Segment** | Enterprise (51.6% of reviews) | Enterprise (58.2% of reviews) | 
| **Entry Level Price** | Contact Us 1 Application / Device | No pricing available | 

---
## Top Pros & Cons

### Nucleus

Pros:
- Automation (1 reviews)
- Customization (1 reviews)

Cons:
- Inadequate Remediation (1 reviews)

### ServiceNow Security Operations

Pros:
- Integration Capabilities (11 reviews)
- Integration Support (10 reviews)

Cons:
- Difficult Setup (4 reviews)
- Integration Issues (4 reviews)

---
## Ratings Comparison
| Rating | Nucleus | ServiceNow Security Operations | 
|---|---|---|
  | **Meets Requirements** | 8.3 (23 reviews) | 9.1 (22 reviews) | 
  | **Ease of Use** | 8.8 (24 reviews) | 8.4 (45 reviews) | 
  | **Ease of Setup** | 8.3 (13 reviews) | 7.9 (34 reviews) | 
  | **Ease of Admin** | 8.3 (13 reviews) | 8.3 (11 reviews) | 
  | **Quality of Support** | 8.7 (23 reviews) | 8.7 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (12 reviews) | 8.7 (10 reviews) | 
  | **Product Direction (% positive)** | 9.3 (17 reviews) | 9.5 (23 reviews) | 

---
## Pricing

### Nucleus

#### Entry-Level Pricing

Plan: Nucleus Security

Price: Contact Us 1 Application / Device

Key Features:
- Asset & Vulnerability Inventory
- Contextual Threat Enrichment
- Analyst Workbench

[Learn more about Nucleus](https://www.g2.com/products/nucleus-security-inc-nucleus/reviews)

#### Free Trial

Yes

### ServiceNow Security Operations

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Risk-Based Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | 8.6/10 | 15 |
| **ServiceNow Security Operations** | 9.1/10 | 8 |

#### Risk Analysis

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Risk Scoring** | 8.9 (14 reviews) | 9.2 (6 reviews) | 
| **Reporting** | 8.5 (14 reviews) | 8.9 (6 reviews) | 
| **Risk-Prioritization** | 9.0 (14 reviews) | 9.5 (7 reviews) | 

#### Vulnerability Assesment

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Vulnerability Scanning** | 9.0 (12 reviews) | 9.4 (8 reviews) | 
| **Vulnerability Intelligence** | 9.2 (14 reviews) | 9.4 (6 reviews) | 
| **Contextual Data** | 8.3 (14 reviews) | 9.0 (7 reviews) | 
| **Dashboards** | 8.3 (14 reviews) | 9.7 (6 reviews) | 

#### Automation

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Automated Remediation** | 8.6 (11 reviews) | 9.0 (7 reviews) | 
| **Workflow Automation** | 8.9 (12 reviews) | 8.6 (6 reviews) | 
| **Security Testing** | 8.2 (10 reviews) | 8.9 (6 reviews) | 
| **Test Automation** | 8.1 (8 reviews) | 8.9 (6 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### ServiceNow Apps

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Exposure Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Generative AI - Exposure Management Platforms

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Automated Threat Detection** | Not enough data | Not enough data | 

#### Risk Identification and Assessment - Exposure Management Platforms

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Comprehensive Risk Assessment** | Not enough data | Not enough data | 
| **Advanced Analytics and Reporting** | Not enough data | Not enough data | 

#### Monitoring and Integration - Exposure Management Platforms

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Integration and Data Consolidation** | Not enough data | Not enough data | 
| **Real-time Monitoring and Alerts** | Not enough data | Not enough data | 

### Threat Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Orchestration

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Asset Management** | Not enough data | Not enough data | 
| **Security Workflow Automation** | Not enough data | Not enough data | 
| **Deployment** | Not enough data | Not enough data | 
| **Sandboxing** | Not enough data | Not enough data | 

#### Information

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Proactive Alerts** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 
| **Intelligence Reports** | Not enough data | Not enough data | 

#### Personalization

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Dynamic/Code Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generate Attack Scenarios** | Not enough data | Not enough data | 
| **Generate Threat Detection Rules** | Not enough data | Not enough data | 
| **Generate Threat Summaries** | Not enough data | Not enough data | 

#### Agentic AI - Threat Intelligence

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | 9.0/10 | 13 |

#### Response

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Resolution Automation** | Not enough data | 9.0 (7 reviews) | 
| **Resolution Guidance** | Not enough data | 8.8 (7 reviews) | 
| **System Isolation** | Not enough data | 8.8 (7 reviews) | 
| **Threat Intelligence** | Not enough data | 9.0 (8 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Incident Logs** | Not enough data | 9.0 (8 reviews) | 
| **Incident Reports** | Not enough data | 8.8 (8 reviews) | 

#### Management

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Incident Alerts** | Not enough data | 9.0 (7 reviews) | 
| **Incident Case Management** | Not enough data | 9.0 (8 reviews) | 
| **Workflow Management** | Not enough data | 9.3 (9 reviews) | 

#### Generative AI

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **Nucleus** | N/A | N/A |
| **ServiceNow Security Operations** | 9.2/10 | 24 |

#### Automation

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Workflow Mapping** | Not enough data | 9.8 (7 reviews) | 
| **Workflow Automation** | Not enough data | 9.4 (15 reviews) | 
| **Automated Remediation** | Not enough data | 8.8 (12 reviews) | 
| **Log Monitoring** | Not enough data | 9.4 (6 reviews) | 

#### Orchestration

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Security Orchestration** | Not enough data | 8.2 (19 reviews) | 
| **Data Collection** | Not enough data | 9.0 (10 reviews) | 
| **Threat Intelligence** | Not enough data | 9.5 (7 reviews) | 
| **Data Visualization** | Not enough data | 9.2 (10 reviews) | 

#### Response

| Feature | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Alerting** | Not enough data | 9.7 (6 reviews) | 
| **Performance Baselin** | Not enough data | 9.3 (7 reviews) | 
| **High Availability/Disaster Recovery** | Not enough data | 9.4 (6 reviews) | 

---
## Categories
**Shared Categories (1):** [Risk-Based Vulnerability Management Software](https://www.g2.com/categories/risk-based-vulnerability-management)

**Unique to Nucleus (2):** [Exposure Management Platforms](https://www.g2.com/categories/exposure-management-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to ServiceNow Security Operations (3):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response Software](https://www.g2.com/categories/incident-response), [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Nucleus | ServiceNow Security Operations | 
|---|---|---|
| **Small-Business** | 9.7% | 21.8% | 
| **Mid-Market** | 38.7% | 20.0% | 
| **Enterprise** | 51.6% | 58.2% | 

### By Industry

#### Nucleus

- **Computer & Network Security:** 30.0%
- **Airlines/Aviation:** 30.0%
- **Financial Services:** 10.0%
- **Information Technology and Services:** 6.7%
- **Computer Software:** 6.7%
- **Aviation & Aerospace:** 6.7%
- **Utilities:** 3.3%
- **Hospital & Health Care:** 3.3%
- **Consumer Services:** 3.3%

#### ServiceNow Security Operations

- **Computer & Network Security:** 20.9%
- **Information Technology and Services:** 20.9%
- **Hospital & Health Care:** 9.3%
- **Insurance:** 7.0%
- **Financial Services:** 7.0%
- **Consulting:** 4.7%
- **Computer Software:** 4.7%
- **Accounting:** 2.3%
- **Broadcast Media:** 2.3%
- **Construction:** 2.3%
- **Other:** 18.6%

---
## Alternatives

### Alternatives to Nucleus

- [Cisco Vulnerability Management (formerly Kenna.VM)](https://www.g2.com/products/cisco-vulnerability-management-formerly-kenna-vm/reviews) — 4.3/5 stars (217 reviews)
- [Wiz](https://www.g2.com/products/wiz-wiz/reviews) — 4.7/5 stars (784 reviews)
- [CloudBees](https://www.g2.com/products/cloudbees/reviews) — 4.4/5 stars (622 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [Tenable Security Center](https://www.g2.com/products/tenable-security-center/reviews) — 4.6/5 stars (83 reviews)
- [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) — 4.7/5 stars (251 reviews)
- [Recorded Future](https://www.g2.com/products/recorded-future/reviews) — 4.6/5 stars (229 reviews)
- [Intruder](https://www.g2.com/products/intruder/reviews) — 4.8/5 stars (206 reviews)
- [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) — 4.4/5 stars (167 reviews)
- [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) — 4.5/5 stars (122 reviews)

### Alternatives to ServiceNow Security Operations

- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (397 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (393 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (402 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews)
- [CloudBees](https://www.g2.com/products/cloudbees/reviews) — 4.4/5 stars (622 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (600 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (274 reviews)

---
## Top Discussions

### Nucleus

- Title: [How to retain my preferences.](https://www.g2.com/discussions/how-to-retain-my-preferences) — 1 comment, 1 upvote
  > **Top comment:** "Hello Pradeep! The capability to retain preferences is on our roadmap and has been prioritized, as it is a request from multiple large-enterprise customers."

### ServiceNow Security Operations

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nucleus-security-inc-nucleus-vs-servicenow-security-operations)