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# Cortex XSOAR vs ServiceNow Security Operations Comparison - What are their main differences?

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Cortex XSOARServiceNow Security Operations[+ Add Product](#)

Pricing

**Cortex XSOAR**
No pricing available

**ServiceNow Security Operations**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Cortex XSOAR**
$$$$$

**ServiceNow Security Operations**
Not enough reviews yet

Average Discount

**Cortex XSOAR**
12%

**ServiceNow Security Operations**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Cortex XSOAR** 6 months
Based on 100 responses

**ServiceNow Security Operations** 6 months
Based on 100 responses

Return on Investment

**Cortex XSOAR** 6 months
Based on 100 responses

**ServiceNow Security Operations** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Cortex XSOAR**

Incident Management (3)

User Interface (2)

Learning Curve (2)

Limited Customization (1)

**ServiceNow Security Operations**

Integration Capabilities (11)

Integration Support (10)

Difficult Setup (4)

Integration Issues (4)

Integrations

**Cortex XSOAR**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4e2b08dd17397bdc99a5658447cbc589/microsoft-sentinel.jpg "Product Avatar Image")

Microsoft Sentinel

](https://www.g2.com/products/microsoft-sentinel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image")

ServiceNow IT Service...

](https://www.g2.com/products/servicenow-it-service-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91bcb2c063fcfb0a82dfedcf1a6463d1/splunk-enterprise.jpg "Product Avatar Image")

Splunk Enterprise

](https://www.g2.com/products/splunk-enterprise/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2c0d4be5b207064f57ac0cbaf44b56d4/virustotal.png "Product Avatar Image")

VirusTotal

](https://www.g2.com/products/virustotal/reviews)[
View all
](https://www.g2.com/products/cortex-xsoar/integrations)

**ServiceNow Security Operations**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88cb4a07f1d7ddba9fe4866d91b16ece/akamai-api-security.jpeg "Product Avatar Image")

Akamai API Security

](https://www.g2.com/products/akamai-api-security/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-aws-platform.png "Product Avatar Image")

Amazon AWS Platform

](https://www.g2.com/products/amazon-aws-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-route-53.jpg "Product Avatar Image")

Amazon Route 53

](https://www.g2.com/products/amazon-route-53/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a7a925cc43d97814fa81ec2d6c06f45/amazon-web-services-ai.jpeg "Product Avatar Image")

Amazon Web Services AI

](https://www.g2.com/products/amazon-web-services-ai/reviews)[
View all
](https://www.g2.com/products/servicenow-security-operations/integrations)

Screenshots

**Cortex XSOAR**
No screenshot available

**ServiceNow Security Operations**
 ![ServiceNow Security Operations screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1448864/SIR_Workspace_-_Z.jpg)

**Ratings**
from reviews

Meets Requirements

**Cortex XSOAR**

**8.9** /10

Based on 21 responses

**ServiceNow Security Operations**

**8.7** /10

Based on 34 responses

Ease of Use

**Cortex XSOAR**

**8.7** /10

Based on 23 responses

**ServiceNow Security Operations**

**8.2** /10

Based on 61 responses

Ease of Setup

**Cortex XSOAR**

**8.8** /10

Based on 20 responses

**ServiceNow Security Operations**

**7.8** /10

Based on 47 responses

Ease of Admin

**Cortex XSOAR**

**8.8** /10

Based on 17 responses

**ServiceNow Security Operations**

**8.5** /10

Based on 14 responses

Quality of Support

**Cortex XSOAR**

**8.5** /10

Based on 21 responses

**ServiceNow Security Operations**

**8.4** /10

Based on 38 responses

Has the product been a good partner in doing business?

**Cortex XSOAR**

**9.0** /10

Based on 18 responses

**ServiceNow Security Operations**

**8.8** /10

Based on 13 responses

Product Direction (% positive)

**Cortex XSOAR**

**8.9** /10

Based on 22 responses

**ServiceNow Security Operations**

**9.0** /10

Based on 35 responses

**Features**
ratings from reviews

Security Orchestration, Automation, and Response (SOAR)

**8.8** /10

Based on 14 responses

**9.3** /10

Based on 40 responses

Risk-Based Vulnerability Management

Not enough data

**9.2** /10

Based on 10 responses

Incident Response

Not enough data

**9.0** /10

Based on 14 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
17.2%

Mid-Market(51-1000 emp.)
31.0%

Enterprise(\> 1000 emp.)
51.7%

Small-Business(50 or fewer emp.)
17.2%

Mid-Market(51-1000 emp.)
31.0%

Enterprise(\> 1000 emp.)
51.7%

Small-Business(50 or fewer emp.)
17.9%

Mid-Market(51-1000 emp.)
24.4%

Enterprise(\> 1000 emp.)
57.7%

Small-Business(50 or fewer emp.)
17.9%

Mid-Market(51-1000 emp.)
24.4%

Enterprise(\> 1000 emp.)
57.7%

**Reviewers' Industry**

[![Cortex XSOAR](https://images.g2crowd.com/uploads/product/hd_favicon/f6a3d45d41e697437b84a2340cfee124/cortex-xsoar.svg "Cortex XSOAR")](https://www.g2.com/products/cortex-xsoar/reviews)
Cortex XSOAR

Computer & Network Security
37.9%

Manufacturing
6.9%

Information Technology and Services
6.9%

Events Services
6.9%

Consulting
3.4%

Other
37.9%

[![ServiceNow Security Operations](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-security-operations.svg "ServiceNow Security Operations")](https://www.g2.com/products/servicenow-security-operations/reviews)
ServiceNow Security Operations

Information Technology and Services
23.7%

Computer & Network Security
15.3%

Financial Services
8.5%

Computer Software
6.8%

Hospital & Health Care
6.8%

Other
39.0%

Alternatives

**Cortex XSOAR Alternatives**

 ![Microsoft Sentinel](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-sentinel.svg "Microsoft Sentinel")

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Microsoft Sentinel
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Tines Stories
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 ![Google Security Operations](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-security-operations.png "Google Security Operations")

[
Google Security Operations
](/products/google-security-operations/reviews)

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[
Splunk SOAR (Security...
](/products/splunk-soar-security-orchestration-automation-and-response/reviews)

**ServiceNow Security Operations Alternatives**

 ![Tines Stories](https://images.g2crowd.com/uploads/product/hd_favicon/308aa01878587e0f4031de9fd36cb216/tines-stories.svg "Tines Stories")

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Tines Stories
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Sumo Logic
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CrowdStrike Falcon Endpoint...
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KnowBe4 PhishER/PhishER Plus
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