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At a Glance
Market Segments
Enterprise (76.5% of reviews)
Enterprise (63.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Vulnerability Management (formerly Kenna.VM)
Star Rating
(217)4.3 out of 5
Market Segments
Enterprise (76.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Vulnerability Management (formerly Kenna.VM)ServiceNow Security Operations
Star Rating
(35)4.5 out of 5
Market Segments
Enterprise (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Security OperationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Vulnerability Management excels in risk scoring with a rating of 9.0, while ServiceNow Security Operations outshines with a remarkable 9.7, indicating a more robust capability in assessing and prioritizing vulnerabilities.
- Reviewers mention that ServiceNow's vulnerability scanning feature received a perfect score of 10.0, highlighting its comprehensive scanning capabilities, whereas Cisco's scanning is rated at 8.4, suggesting it may not be as thorough in identifying vulnerabilities.
- G2 users indicate that ServiceNow's automated remediation feature is rated at 9.0, significantly higher than Cisco's 7.3, suggesting that ServiceNow provides more effective solutions for automatically addressing vulnerabilities.
- Users on G2 highlight that ServiceNow's workflow automation is rated at 8.7, compared to Cisco's 7.5, which suggests that ServiceNow offers a more streamlined and efficient process for managing security workflows.
- Reviewers say that Cisco Vulnerability Management has a strong focus on risk prioritization with a score of 9.1, but ServiceNow leads with a 9.7, indicating that it may provide better insights for organizations to prioritize their security efforts effectively.
- Users report that ServiceNow's dashboards are rated at 9.7, showcasing superior data visualization capabilities, while Cisco's dashboards are rated at 8.5, suggesting that ServiceNow may offer a more user-friendly and insightful interface for monitoring security metrics.
Pricing
Entry-Level Pricing
Cisco Vulnerability Management (formerly Kenna.VM)
No pricing availableServiceNow Security Operations
No pricing availableFree Trial
Cisco Vulnerability Management (formerly Kenna.VM)
Free Trial is available
ServiceNow Security Operations
No trial information availableRatings
Meets Requirements
8.6
158
9.1
15
Ease of Use
8.5
161
8.6
27
Ease of Setup
8.4
73
8.0
22
Ease of Admin
8.4
75
8.3
10
Quality of Support
8.7
137
9.2
12
Has the product been a good partner in doing business?
8.9
74
9.1
9
Product Direction (% positive)
8.7
150
9.1
13
Features by Category
Risk Analysis
9.0
128
9.2
6
8.5
127
8.9
6
9.1
124
9.4
6
Vulnerability Assesment
8.4
118
9.4
6
8.7
126
9.4
6
8.3
126
9.7
6
8.5
126
9.7
6
Automation
7.3
92
9.2
6
7.5
91
8.6
6
7.7
94
8.9
6
7.6
87
8.9
6
Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Threat Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
8.8
7
Records
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
7
Management
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
9.5
6
Automation
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Orchestration
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Response
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Categories
Categories
Shared Categories
Cisco Vulnerability Management (formerly Kenna.VM) and ServiceNow Security Operations are categorized as Risk-Based Vulnerability Management
Unique Categories
Cisco Vulnerability Management (formerly Kenna.VM) has no unique categories
ServiceNow Security Operations is categorized as Security Orchestration, Automation, and Response (SOAR), Incident Response, and Threat Intelligence
Reviews
Reviewers' Company Size
Cisco Vulnerability Management (formerly Kenna.VM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Security Operations
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.0%
Financial Services
12.0%
Retail
8.0%
Computer & Network Security
7.5%
Computer Software
6.5%
Other
44.0%
Computer & Network Security
30.0%
Information Technology and Services
16.7%
Hospital & Health Care
6.7%
Financial Services
6.7%
Computer Software
6.7%
Other
33.3%
Alternatives
Discussions
Is there a way to sort by most recently changed asset scores?
1 Comment
SM
"Hi Matt. You are correct. You cannot sort directly on the last time that an asset score changed, but remember that Kenna is designed to pull you out of the...Read more
Training - is there training that I can take to be more efficient with this tool?
1 Comment
SM
Joe - Excellent question. Customers have the option to engage with their assigned CX team, and for those customers who have elected to have a lower touch...Read more
What is the best way to onboard new user/hire to leverage the Kenna tool to its fullest ?
1 Comment
SM
Andy - thanks for reaching out with this question. Customers have the option to engage with the Kenna CX team and related resources. We have developed an...Read more
ServiceNow Security Operations has no discussions with answers
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