Consulting Services for ServiceNow IT Service Management

Instic Technologies Pvt. Ltd., established in 2020, is a dynamic IT company dedicated to empowering businesses and individuals through innovative digital solutions. With a focus on leveraging cutting-edge technology, Instic Technologies offers a comprehensive suite of services designed to meet the unique requirements of their clients. Key Features and Functionality: - Web Development: Specializes in custom WordPress development, responsive design, theme customization, plugin development, and SEO optimization. - Mobile App Development: Provides expertise across platforms, delivering customized solutions with innovative design and agile development methodologies. - Digital Marketing Services: Offers online reputation management, conversion rate optimization, influencer marketing, and cost-efficient strategies to enhance online presence. - Content Management Systems (CMS: Develops custom CMS solutions, including theme and plugin customization, security audits, updates, and e-commerce integration. - Search Engine Optimization (SEO: Conducts on-page optimization, link building, SEO audits, competitive analysis, and keyword research to improve search engine rankings. - Augmented Reality (AR: Provides AR development, app creation, content creation, marketing campaigns, and integration services to enhance user engagement. Primary Value and Solutions: Instic Technologies is committed to revolutionizing business operations by delivering tailored IT solutions that seamlessly integrate with clients' unique requirements. By embracing creativity and innovation, the company addresses challenges faced by businesses in the digital era, ensuring transparency, ethical conduct, and a client-centric approach. Their comprehensive services enable businesses to streamline operations, enhance digital presence, and achieve sustainable growth in a rapidly evolving technological landscape.

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Intact empowers IT leaders to deliver meaningful business outcomes through IT software consulting and managed services that are 100% risk-free, adoption-focused, and surprisingly simple.

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Established in Hong Kong in 2007, Integrated Global Solutions Limited (IGS) is an IT solutions and service provider with over a decade of business experience, focusing on IT Service Management (ITSM), infrastructure management solutions, applications development, data analytics, big data solutions and open-source technologies. Over the years IGS has achieved substantial business growth in regions include Hong Kong, Macau and mainland China, served over three hundred (300) customers from different industries and sectors include banking, finance, education, government, transportation, telecommunication, gaming/entertainment and resorts. IGS dedicates itself to provide IT support and solutions with best-practice standards that align with our customers’ business goals, helping them succeed through technologies.

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IntegrityPro Consulting, LLC is a professional services and technology consulting firm specializing in delivering innovative, results-driven solutions that address critical business and data challenges. Leveraging platforms like ServiceNow and Snowflake, IPC empowers organizations to enhance efficiency, agility, and value. With a people-first approach, IPC focuses on strategy, governance, generative AI, and cloud services to drive sustainable growth and maintain a competitive edge in an ever-evolving landscape. Key Features and Functionality: - ServiceNow Expertise: As an Elite ServiceNow Partner, IPC offers comprehensive services across various domains, including IT Service Management , IT Operations Management , Customer Service Management , Security Operations , and Human Resources Service Delivery. - Snowflake Solutions: IPC provides robust data analytics and cloud data platform services through its partnership with Snowflake, enabling organizations to harness the power of data for informed decision-making. - Custom Application Development: IPC specializes in developing tailored applications that align with clients' unique business requirements, ensuring seamless integration and optimal performance. - Comprehensive Training and Support: IPC offers extensive training programs and ongoing support to ensure clients maximize the value of their technology investments. Primary Value and Solutions Provided: IPC addresses the complex challenges organizations face in digital transformation by offering strategic guidance and technical expertise. By implementing and optimizing platforms like ServiceNow and Snowflake, IPC helps clients streamline operations, enhance data management, and improve service delivery. This results in increased operational efficiency, reduced costs, and the ability to adapt swiftly to market changes, ultimately driving sustainable growth and a competitive advantage.

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Intelibliss Ltd is a premier ServiceNow partner specializing in enterprise service management and cloud solutions. With extensive technical and process expertise across multiple industries, Intelibliss assists organizations in building advanced applications on the ServiceNow platform, integrating third-party tools, and automating processes to enhance service delivery. Their comprehensive approach ensures businesses can fully leverage ServiceNow's capabilities, simplifying operations and driving digital transformation. Key Features and Functionality: - ServiceNow Implementation and Development: Expert deployment of ServiceNow products, including IT Service Management (ITSM, IT Operations Management (ITOM, IT Business Management (ITBM, Customer Service Management (CSM, Governance, Risk, and Compliance (GRC, Security Operations (SecOps, and Human Resources Service Delivery (HRSD. - Custom Application Development and Integration: Tailored solutions to meet unique business requirements, integrating ServiceNow with various third-party tools and processes. - Cloud Management Integrations: Specialized in managing and orchestrating cloud resources across platforms like AWS, Azure, Google Cloud Platform (GCP, VMware, OpenStack, Alibaba Cloud, Oracle, and SAP. - Enterprise Service Portal: Pre-built, configurable service portals with responsive design, enabling seamless access across devices and enhancing user experience. - Strategic Consultancy: Providing expert assessments, best practices, and governance to align ServiceNow implementations with organizational goals, ensuring optimal performance and scalability. Primary Value and Solutions Provided: Intelibliss empowers businesses to realize the full potential of the ServiceNow platform by simplifying service delivery, integrating disparate systems, and automating processes. Their services address critical challenges such as inefficient IT operations, fragmented service management, and complex cloud environments. By offering tailored solutions and strategic consultancy, Intelibliss enhances user experience, increases productivity, and accelerates digital transformation, enabling organizations to achieve their strategic objectives effectively.

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ITCE is a provider of IT consulting and training services, dedicated to assisting enterprises in transforming their IT departments to deliver high-quality services to business units, thereby enhancing overall organizational effectiveness. With over two decades of experience, ITCE supports organizations throughout their entire digital transformation journey, from organizational change and requirements gathering to architecture design, implementation, training, and adoption. As a ServiceNow Premier Partner, ITCE's team of experts holds top qualifications in Agile Project Management, Business Analysis, Service Management, Service-Oriented Architecture, DevOps, Cloud Solutions, and ServiceNow, positioning them as a trusted partner in driving results across organizations. Key Features and Functionality: - Comprehensive IT Consulting: ITCE offers strategic insights in areas such as network infrastructure, cybersecurity measures, cloud migration strategies, and compliance protocols, ensuring that IT systems align with business objectives. - Managed Services: Providing expert oversight in networking, cybersecurity defenses, and cloud computing capabilities, ITCE ensures the security, efficiency, and scalability of IT infrastructures through proactive monitoring and 24/7 support. - Education and Staff Training: ITCE delivers practical virtual and in-person training in modern IT and technology, enhancing team performance and fostering career growth. - Value-Added Reseller Services: Streamlining the technology procurement process, ITCE provides expert advice to ensure organizations receive tailored solutions that meet their unique demands. Primary Value and Solutions Provided: ITCE's primary value lies in its ability to transform IT from a mere operational expense into a strategic asset that drives business success. By offering end-to-end IT lifecycle services, including consulting, managed services, education, and value-added reselling, ITCE addresses critical challenges such as reducing workloads, meeting project deadlines, enhancing employee productivity, and improving overall business performance. Their personalized approach ensures that IT solutions are tailored to fit each organization's distinct landscape, fostering long-term partnerships and delivering substantial value.

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ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is a fully owned subsidiary of ITC Ltd, one of India’s most admired companies.

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Itecor is an international IT boutique consultancy headquartered in Switzerland, specializing in guiding organizations through digital transformation. With over 30 years of experience, Itecor offers high-value services in Governance & Service Management, Digital Solutions, and Quality Assurance & Testing. The company serves a diverse clientele across sectors such as technology, banking and finance, consumer goods, public sector, and education. Itecor's commitment to applied innovation and long-term partnerships ensures tailored solutions that align IT systems with strategic business objectives. Key Features and Functionality: - Governance & Service Management: Itecor assists organizations in aligning their IT services with business strategies, ensuring effective governance and service management practices. - Digital Solutions: The company offers services including solution design and development, project management, business analysis, solution integration, business application management, and hyperautomation. - Quality Assurance & Testing: Itecor provides comprehensive testing services such as test management, test automation, performance testing, and security testing to ensure the reliability and security of IT systems. Primary Value and Solutions Provided: Itecor's primary value lies in its ability to act as a trusted advisor, delivering bespoke digital transformation solutions that are closely aligned with clients' specific needs and long-term visions. By leveraging applied innovation and a client-focused approach, Itecor helps organizations enhance their IT systems' performance, security, and alignment with business goals, thereby driving efficiency and sustainable growth.

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ITEO is a dedicated ServiceNow partner specializing in consulting, implementation, and user experience services to drive digital transformation for businesses. Established in 2014, ITEO focuses exclusively on ServiceNow solutions, offering tailored strategies to optimize processes and align with organizational goals. Key Features and Functionality: - Consulting: Conducts comprehensive audits of existing processes to develop personalized strategic roadmaps, identifying improvement opportunities for effective digital transformation. - Implementation: Utilizes ServiceNow's RAPID approach to integrate best practices for efficient deployment, emphasizing change management to ensure smooth transitions and long-term success. - Experience: Enhances user engagement through meticulous UX/UI design, creating personalized customer journeys, identifying personas, and implementing omnichannel strategies for intuitive and functional ServiceNow solutions. Primary Value and Solutions Provided: ITEO empowers organizations to revolutionize customer experiences and rethink work environments by leveraging ServiceNow's capabilities. By focusing on customer, employee, IT, and designer workflows, ITEO automates tasks across departments, fosters connected and engaging experiences, and builds unified platforms for IT operations. This comprehensive approach addresses digitalization challenges, driving innovation and efficiency in the digital age.

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IT PAS is a ServiceNow partner specializing in delivering tailored digital workflow solutions that enhance operational efficiency and drive business transformation. Leveraging the robust capabilities of the ServiceNow platform, IT PAS offers comprehensive services designed to streamline processes, improve service delivery, and foster innovation across various industries. Key Features and Functionality: - Custom Workflow Development: Designs and implements bespoke workflows that align with specific business requirements, ensuring seamless integration and optimal performance. - IT Service Management (ITSM: Provides solutions that enhance IT service delivery, including incident management, problem resolution, and change management, to improve overall IT operations. - Customer Service Management (CSM: Develops platforms that elevate customer experiences through automated self-service options and personalized support channels. - HR Service Delivery: Offers tools to streamline human resources processes, such as employee onboarding, performance management, and case management, enhancing employee satisfaction and productivity. - Security Operations (SecOps: Implements security solutions that monitor, detect, and respond to threats, ensuring compliance and safeguarding organizational assets. Primary Value and Solutions Provided: IT PAS empowers organizations to achieve digital transformation by automating and optimizing their workflows. By integrating ServiceNow's AI-powered platform, IT PAS addresses critical business challenges, including: - Enhanced Efficiency: Automates routine tasks, reducing manual effort and allowing employees to focus on strategic initiatives. - Improved Service Delivery: Ensures faster response times and higher quality service through streamlined processes and real-time analytics. - Increased Agility: Enables businesses to adapt quickly to changing market demands by providing scalable and flexible solutions. - Data-Driven Decision Making: Offers comprehensive analytics and reporting tools that provide insights for informed decision-making and continuous improvement. By partnering with IT PAS, organizations can leverage cutting-edge technology to transform their operations, enhance customer and employee experiences, and achieve sustainable growth.

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