ServiceNow HR Service Delivery Features

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.

Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.

Contains functionality for employees to submit expenses reports and track reimbursments

Manages position descriptions and pay grades/structures for each role

Helps protect risk areas by ensuring compliance standards are met through tracking and reporting

Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options

Allows employees to set and manage work or career related goals

Record employee's benefit plans and selections throughout career progression

Track employee schedules, availability, and performance across projects and tasks

Create, design and manage workflows for repetitive tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Tools to find, assess, and hire suitable candidates for a job within an organization

Manage employee salary processes, data, taxes, and records administration efficiently

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Track and manage schedules and meetings via an integrated calendar

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage employee time-off, vacation, and sick leave requests

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee/learner's progression through training programs

Track the amount of time spent on a job or task

Integrate with Talent Managment software to better track learners progress and training sessions

Tracking, calculating, and paying commissions and earnings to employees

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Track and manage schedules and meetings via an integrated calendar

Track employee schedules, availability, and performance across projects and tasks

Create orientation programs for new employees or students

Create, manage and track all task activities and progression

Automates core HR functions such as talent management, employee evaluation and learning management

Managing service requests, incidents, IT issues & support with a ticketing system

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Store, manage, and track all electronic documents in a centralized location

Create, share, and manage the distribution of job descriptions/duties

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Addition of necessary external data, applications, tools, or features

Create and manage internal campaigns to improve company culture or business strategy.

Create, design and manage workflows for repetitive tasks

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage and track employee referrals for open job positions

Build, track, and maintain relationships with candidates

Create, design and manage workflows for repetitive tasks

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage advertising space and its sales within your network or publication

Track, manage and store the applications of potential future members, customers or candidates

Manage, store and organize emails within the system or via third-party apps

Manage and track all job information and associated tasks

Track products that are for sale at a reduced price or part of coupon promotions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, save, and store files

Manage and track all job information and associated tasks

Manage and store data in a database

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Catalog, manage, and develop employee skill sets

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage adherence to policies for any service, product, process, or supplier

Create, share, and manage the distribution of job descriptions/duties

Create, share, and manage the distribution of job descriptions/duties

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Provides users with a pre-built library of templated forms related to the hiring process.

Provides electronic forms for employees to complete.

Enables new hires to sign forms electronically.

Enables the employer to perform background checks.

Provides user with offer letter templates.

Enables all stakeholders to approve offer letters.

Pre-designed layouts that can be customized to match preferences and requirements

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.

Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Provides content templates built by academics and/or practitioners and leverage science and research.

Pre-designed layouts that can be customized to match preferences and requirements

Enables employees to login and view their onboarding process.

Provides training on relevant compliance issues.

Provides workflows which track new hire progress.

Provides notifications about the onboarding process to both the new hire and manager.

Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.

Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.

Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.

Online portal where employees can access and track their own information

Gauge satisfaction and receive information for improvement and success

Allows employees to praise one another in a social network-like feed visible to the whole organization

Provides metrics on the time it takes a new hire to reach productivity.

Contains tools to visalize data sets or workflows.

Provides analytics tools that reveal important business metrics and track progress.

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Find important content or files using keywords, metadata, tags, etc.

Contains tools to visalize data sets or workflows

Notifications that are delivered to users as soon as an event occurs

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Oversee procedures for cross-border movement

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Create, manage and track all task activities and progression

Oversee procedures for cross-border movement

Secure solution so administers can maintain access rights and security.

Employee portal lets employees log into the system to access all company and employee information.

Uses AI processes to automate workflows by developing a comprehensive HR-knowledge base.

Provides a customizable soltution that HR professionals can adjust to suite the organization's needs.

Integrates with core HR software to access employee information.

A place to create articles with important information about processes and other crucial information that is easily accessible by employees.

Tools to create and deliver content throughout an organization.

The ability to organize and manage a variety of documents.

Tools that help create and manage a ticketing platform that facilitates cross-departamental communication.

The ability to sign onto a platform once and access a variety of software solutions without needing to sign into each one individually.

Tools to create and organize business process flowcharts and documentation.

Web-based or intranet self-service portal enables employees to submit service requests.

Dashboard and reporting on HR activities with workforce analytics capabilities.

Connects to external systems and applications as needed to complete team workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Supports use by multi-national organizations with appropriate languages, currencies and other conversions.

Provides appropriate tools, certifications and encryption to protect against fraud and malicious attacks.

Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.

Connects to external systems and applications as needed to complete team workflows.

Provides analytics tools that reveal important business metrics and track progress.

Connects to external systems and applications as needed to complete team workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Allows administrators to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Is accessible from a mobile device and by users on the go.

Tracks key steps in onboarding process including new employee orientation and employee payroll documents.

Tracks employees’ progress, skills, and experience to develop and retain internal talent

Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more.

Provides tools that manage employee career development, employee growth, and job progression.

Reporting on how each user, task or process has advanced since its initiation

Has a centralized dashboard for users to interact with.

Is accessible from a mobile device and by users on the go.

Contains in-application messaging abilities.

Provides task prioritization and management abilities.

Contains built-in payment processing capabilities or integrates with payment processing software.

Contains a portal to facilitate third-party or client application access.

Integrates with HR software solutions for ease of management and employee access

Movement of employees across roles within the same company

Online portal where employees can access and track their own information

Organize and track educational activities

Integrate with Talent Managment software to better track learners progress and training sessions

Manage the process of planning and scheduling meetings, including agenda creation

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Store, manage and track all forms in a centralized location

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track employee schedules, availability, and performance across projects and tasks

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, fill out, and send performance reviews to individual employees

Tools to find, assess, and hire suitable candidates for a job within an organization

Facilitates 360-degree feedback between managers, employees, and peers.

Provides customizable employee review forms and questions.

Follow the progression of a task associated with performance reviews

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Establish measurable goals and objectives and track their progress over a specific period of time

Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals.

Collects continuous feedback for employees; facilitates recording and storage of ongoing notes about each individual’s performance.

Allows employees or managers to request feedback from other employees.

Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes.

Provides a forum for employees or managers to deliver public praise for exceptional employee performance.

Gauge satisfaction and receive information for improvement and success

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Generates in-depth visual dashboards and reports based on employee performance data.

Retains historical performance review data or integrates with third-party applications where historical data can be maintained.

Alter the layout and content of reports

Receive data and information in real time

Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests.

Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity

Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process.

Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome.

Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure

During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress.

The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.)

The product is able to be accessed from the employee side on a mobile platform

Score cards visually track key performance indicators (KPIs)

Reports can be customized based on the intended audience, available data, length, and depth

The outputs of reports are customizable in using graphs and charts

Real-time up to date outputs can be created to provide information to decision makers and leadership

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Raw data is able to be filtered into outputs with only the data useful for the analysis

Data structured as ratio, interval, ordinal, or nominal can be interpreted with the appropriate outputs

Change the data format into csv., html, xml, etc.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Provides the ability to generate images from a text prompt.

Allows users to generate text based on a text prompt.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Manages talent pool to ensure key indivduals are being prepared for key roles.

Ability to break down and plan multi-step processes

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Active reporting of data and metrics

Add customized logos and colors to align with company branding

Point or incentive based programs loyalty programs designed to increase customer engagement

View and track pertinent metrics to find patterns and gain insights from data

Facilitate training materials that help employees grow and progress in their positions

Process of communicating with an online community and measuring the effectiveness of activity

Communicate using direct chat or messages within the system

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Leave comments and notes on documents for others to view

Tracks metrics that provide insight into how a user interacts with any interface or product

Use AI to generate content in the form of text, images, videos, etc.

Centralized storage for employee data, records, and performance metrics

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Games or game-like elements to track progress and reward accomplishments

Receive data and information in real time

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Automatically calculate score after the assessment

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronic storage of staff/employee contact information and job status in a centralized repository

Timed notification for any upcoming task, deadline, appointment, or activity

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track and manage employee's work hours to improve payroll accuracy

Predict future data based on historical data sets

Facilitate training materials that help employees grow and progress in their positions

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Add customized logos and colors to align with company branding

Access the system via a mobile application

Define levels of authorization for access to specific files or systems

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Alter the layout and content of reports

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

View and track pertinent metrics to find patterns and gain insights from data

Planning, tracking and developing internal talent for future key position filling

Import and export data to and from software applications

Manage the process of evaluating documents or requests submitted for approval

Gauge satisfaction and receive information for improvement and success

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Centralized storage for employee data, records, and performance metrics

Software that is accessible through the cloud with an active internet connection

Tools that allow employees to request/schedule time off

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alter the layout and content of reports

Manage the process of evaluating documents or requests submitted for approval

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Electronic storage of staff/employee contact information and job status in a centralized repository

Track and document all activities across devices, networks, and other systems

Protect sensitive data for digital privacy

Create and share a new employee handbook with helpful information

Import and export data to and from software applications

Use AI to generate content in the form of text, images, videos, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Customize data fields to support various needs and use cases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For use in meetings within the company

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Document completed by employee to assist with career and personal development to reach short term and long term goals

Electronic storage of staff/employee contact information and job status in a centralized repository

An individual's evaluation of his or her own strengths, weaknesses, and skills

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Customize contracts and forms to collect specific information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Use AI to generate content in the form of text, images, videos, etc.

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Create, design and manage workflows for repetitive tasks

Set up connections to third-party platforms to improve business processes

Store and organize documents in a centralized system

Gauge satisfaction and receive information for improvement and success

Record employee's benefit plans and selections throughout career progression

Define levels of authorization for access to specific files or systems

Manage employee salary processes, data, taxes, and records administration efficiently

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Pre-made examples and templates for emails

Centralized storage for employee data, records, and performance metrics

Track the attendance of specific individuals or groups

Analyze and gain insights into data in real-time

Organize and manage the accomplishments and development of employees or performance of applications or systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Electronic storage of staff/employee contact information and job status in a centralized repository

Active reporting of data and metrics

Store, manage, and track all electronic documents in a centralized location

Diagram that shows the structure of an organization and the relationships between parts

Review data from past periods to reveal recurring tendencies and predict future performance

Track employee schedules, availability, and performance across projects and tasks

Integrate with Talent Managment software to better track learners progress and training sessions

Gateway through which employees can access the system

Online portal where employees can access and track their own information

Process of familiarizing new employees with the company, their position, and responsibilities

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Graphical representation of data

Evaluation process that provides feedback on an employee's job performance

Create, manage and track all task activities and progression

Generate one-off reports that meet information requirements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Import and export data to and from software applications

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Tools to find, assess, and hire suitable candidates for a job within an organization

Application programming interface that allows for integration with other systems/databases

Request, track, and manage time off requests and vacation time

Planning, tracking and developing internal talent for future key position filling

Analyzing historical and current data and generating a model to help predict future outcomes.

Alter the layout and content of reports

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track employee/learner's progression through training programs

Create and administer polls and surveys

Manage and track employee attendance

Timed notification for any upcoming task, deadline, appointment, or activity

Access the system via a mobile application

Track the status over time for a request, process, asset, or transaction

Track and manage sick leave time

Manage and record overtime hours for hourly employees

View and track pertinent metrics to find patterns and gain insights from data

Measure and track time including hours worked and paid time off (PTO)

Application programming interface that allows for integration with other systems/databases

Assign working shifts or tasks to employees based on their availability

Electronic storage of staff/employee contact information and job status in a centralized repository

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track employee time off under the family and medical leave act (FMLA)

Online portal through which end users can access the system, manage tasks, or obtain information

Import and export data to and from software applications

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to generate content in the form of text, images, videos, etc.

Manage the process of evaluating documents or requests submitted for approval

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the attendance of specific individuals or groups

Define levels of authorization for access to specific files or systems

Set up connections to third-party platforms to improve business processes

Automates core HR functions such as talent management, employee evaluation and learning management

Track the amount of time spent on a job or task

Manage and track employee attendance

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Request, track, and manage time off requests and vacation time

Receive data and information in real time

Store and organize documents in a centralized system

Create, design and manage workflows for repetitive tasks

Manage attendance for classes, shifts, meetings, or events

Manage employee salary processes, data, taxes, and records administration efficiently

Track and manage schedules and meetings via an integrated calendar

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Manage and track employee attendance

Tools that allow employees to request/schedule time off

Organize and manage the accomplishments and development of employees or performance of applications or systems

Route documents and other data through one or more stakeholders for review and approval

Track and manage employee time-off, vacation, and sick leave requests

Alter the layout and content of reports

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Online portal where employees can access and track their own information

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

Pre-designed layouts that can be customized to match preferences and requirements

Use AI to generate content in the form of text, images, videos, etc.

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assess skills, outcomes and results using preset metrics and averages

Set up connections to third-party platforms to improve business processes

Peer/teammate feedback and review on individual's performance

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Evaluation process that provides feedback on an employee's job performance

Document completed by employee to assist with career and personal development to reach short term and long term goals

An individual's evaluation of his or her own strengths, weaknesses, and skills

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create, fill out, and send performance reviews to individual employees

Store, manage, and track all electronic documents in a centralized location

Create, design and manage workflows for repetitive tasks

Track employee/learner's progression through training programs

Electronic storage of staff/employee contact information and job status in a centralized repository

Manage the process of evaluating documents or requests submitted for approval

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Catalog, manage, and develop employee skill sets

Application programming interface that allows for integration with other systems/databases

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Process of enhancing skills & experiences for continuous professional growth & advancement

Add customized logos and colors to align with company branding

Timed notification for any upcoming task, deadline, appointment, or activity

Tools to improve and measure employee satisfaction and involvement

Facilitate training materials that help employees grow and progress in their positions

Streamlining repetitive tasks and activities through automated and predefined workflows

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

View and track pertinent metrics to find patterns and gain insights from data

Gauge satisfaction and receive information for improvement and success

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Centralized repository to store content and assets

Use AI to generate content in the form of text, images, videos, etc.