--- title: Service365 Reviews meta_title: 'Service365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Service365 works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 3 scale: '5' date_modified: '2026-06-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Service365 Reviews **Vendor:** Service365 **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About Service365 Service365 is a comprehensive field service management software designed as a unified, easy-to-use partner for managing every aspect of your field service business. Service365 is a robust field service management software designed to streamline and optimize on-site operations for various service-oriented businesses. Key Features include job management and scheduling to track all jobs including team assignments, progress, budgets, and timelines in one centralized location. It offers quoting with AI assistance to create, send, and approve quotes faster than ever before with AI assistance that helps you write. The platform provides time and material tracking to log your labor time and expenses to the minute, ensuring you bill and pay with precision. It includes inventory management to monitor orders and inventory, ensuring every purchase is tracked to a project with no materials wasted. Service365 syncs with QuickBooks, consolidating all your financial data in the platform you are already using. The software features a mobile-first design that is fully mobile and built for the field with real-time capabilities for field technicians. It also offers fleet management through partnership with LVM Track for comprehensive fleet management. The value proposition centers on ensuring every hour and every material is billed, saying goodbye to lost profits due to missed charges on invoices. The software aligns materials and time to jobs, ensuring no charge is missed from the work order to the final invoice. Service365 is particularly suited for industries such as utilities, telecommunications, healthcare, and maintenance services, enhancing operational visibility and resource management. The platform is designed for tradespeople and small business owners who need hassle-free implementation and the industry's best value with a tool that teams actually want to use. ## Service365 Reviews ### 1. Simplified from the front office to the field. **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Founder. Advisor. Creator. Podcaster., Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Service365?** How easy it is to use Service365 for Administrators, Managers, and Field Services Teams. Everything is super easy to use. The tiles help users to quickly navigate to what we need. Colour coding helps lock in the functional areas we are in. It so much easier to use then Business Central. Love the Checkins and TimeSheets, possibly the fastest and easiest to use and love that you can select teams to be notified of your Checkins (standup/standdown) tasks. **What do you dislike about Service365?** Sometimes Microsoft Dynamics 365 Business Central gets slow. Since Service365 built on Business Central, it slows down, but that's pretty rare and not their fault. I would like for more CRM functionality to better manage new leads, I am told that is coming and will mimic Business Central CRM, but like the rest of the S365 app will be much easier to use than BC CRM. **Recommendations to others considering Service365:** If you are on Microsoft Dynamics 365 Business Central and have field services teams, you need Service365. Using Service365 enables all the data to be easily captured and in real-time sync with Business Central, where the front-office meets back-office in the cloud. Don't think about it. Just get it done, and do more business. **What problems is Service365 solving and how is that benefiting you?** Enabling the field teams to work collaboratively in the cloud with the office team, without having to be accountants, but everything ends up in Business Central in real-time, which is perfect. We are able to schedule and dispatch services and increase services, which helps to grow the business. ### 2. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jason K. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Service365?** Service365 allows for efficiency. I can easily approve subcontractor time entries. Simple creation of purchase invoice and sales invoices. **What do you dislike about Service365?** Can lag a bit when entering a lot of information. **What problems is Service365 solving and how is that benefiting you?** Service365 allows for tracking of time for employees and subcontractors. Allows for simplified purchase orders and invoices. Things have become quicker and less chance of human error. ### 3. Helps make Business Central usable **Rating:** 4.5/5.0 stars **Reviewed by:** Scott C. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Service365?** Service365 Allows us to delegate decision making to the people in the field doing the work. **What do you dislike about Service365?** Would like Service365 to be integrated with Sage accounting products. **What problems is Service365 solving and how is that benefiting you?** Getting the data directly into our accounting system has always been a pain. Also, changes made in my finance department often would not find its way into the field. As a result decisions being made would be late or even wrong. Service365 allows the data between the field platform and the finance system to be 100% real time synced. ## Service365 Discussions - [What is Service365 used for?](https://www.g2.com/discussions/what-is-service365-used-for) - [View Service365 pricing details and edition comparison](https://www.g2.com/products/service365/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+09%3A27%3A36+-0500&secure%5Bsession_id%5D=b7f9518a-e038-48de-a5df-907343f2bde1&secure%5Btoken%5D=169a6c0b62582d6d229c0d101608ffa403b7765280b6d5ab4f387cb63d182204&format=llm_user) ## Service365 Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Service365 Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,037 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,693 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)