Sendblue Features

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. 25 reviewers of Sendblue have provided feedback on this feature.

Delivers notifications to both sides of the conversation. 25 reviewers of Sendblue have provided feedback on this feature.

Based on 24 Sendblue reviews. Sends automated emails to further engage clients and potential clients.

Allows for live chat to be enabled within the app for customer help. 24 reviewers of Sendblue have provided feedback on this feature.

Based on 23 Sendblue reviews. Allows agents to join a customer's browser session and navigate through the website with them.

Allows users to customize chat colors, text, logos, and branding. 22 reviewers of Sendblue have provided feedback on this feature.

Based on 23 Sendblue reviews. Archives conversations in a separate location for later reference.

As reported in 23 Sendblue reviews. Enables employees to denote potential customers.

As reported in 22 Sendblue reviews. Establishes a knowledge base for employee reference during conversations.

Provides a central location for help requests, helping employees respond sooner. 22 reviewers of Sendblue have provided feedback on this feature.

As reported in 22 Sendblue reviews. Allows for the creation of profiles for contacts and customers.

Based on 21 Sendblue reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. This feature was mentioned in 21 Sendblue reviews.

Based on 21 Sendblue reviews. Simulates human-like speech from text inputs.