Sendblue Features

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. 25 reviewers of Sendblue have provided feedback on this feature.

Based on 25 Sendblue reviews. Delivers notifications to both sides of the conversation.

Sends automated emails to further engage clients and potential clients. This feature was mentioned in 24 Sendblue reviews.

Allows for live chat to be enabled within the app for customer help. 24 reviewers of Sendblue have provided feedback on this feature.

Allows agents to join a customer's browser session and navigate through the website with them. 23 reviewers of Sendblue have provided feedback on this feature.

Allows users to customize chat colors, text, logos, and branding. 22 reviewers of Sendblue have provided feedback on this feature.

Based on 23 Sendblue reviews. Archives conversations in a separate location for later reference.

Enables employees to denote potential customers. 23 reviewers of Sendblue have provided feedback on this feature.

Establishes a knowledge base for employee reference during conversations. 22 reviewers of Sendblue have provided feedback on this feature.

Based on 22 Sendblue reviews. Provides a central location for help requests, helping employees respond sooner.

Allows for the creation of profiles for contacts and customers. This feature was mentioned in 22 Sendblue reviews.

Allows users to generate text based on a text prompt. 21 reviewers of Sendblue have provided feedback on this feature.

Condenses long documents or text into a brief summary. 21 reviewers of Sendblue have provided feedback on this feature.

Based on 21 Sendblue reviews. Simulates human-like speech from text inputs.