Sellvia Pricing Overview

When I first tried Sellvia, I was honestly surprised by how straightforward it felt. I connected my store and within a few hours already had products listed with photos, descriptions, and pricing suggestions. I didn't have to waste evenings tweaking every little detail - most of it was ready out of the box. The biggest win for me has been the shipping: my US customers usually get their orders in 3-5 days, which is a huge difference compared to the 3-4 weeks I dealt with before. Review collected by and hosted on G2.com.

I'd like to see a wider range of home decor and seasonal products. The basics are covered really well, but sometimes I want to test new niches and wish the catalog updated a bit faster. Review collected by and hosted on G2.com.

They occasionally, when management feels like working, will offer ways to help advertise. For example, the person I was working with, Katheryn from compliance (ekaterina.pikulina@sellvia.com) offered me advertising dollars and also claimed they would refund product order processing fees to my ad budget. They never did give the refund for the product processing, even though I have the offer in writing. I did receive some money to put towards advertising, though, so there’s that. Review collected by and hosted on G2.com.

They are a complete scam. Sellvia uses deceptive marketing practices and hidden fees for using their services. They refuse to provide any analytic marketing data for products you pay to advertise. On their website, they state verbatim: "Do you guarantee results? Yes, we do. We guarantee a minimum return of $200 in sales for every $100 spent on advertising. Our proven strategies and data-driven approach are designed to maximize your results." That is inaccurate. On Sellvia's website, the reviews are fake. Sellvia claims they are setting people up with a turnkey online store. They allow people to pay a monthly fee to use a WordPress store template that they have full control over. The customer checkout process is done ONLY on Sellvia's website, not the "turnkey store" they advertise. For products advertised with Sellvia, they automatically update pricing to a lower price without advising their clients. In many cases, I have literally paid customers for an order they placed. It's misleading of them to allow you to set product pricing in WordPress when it doesn't apply. WordPress allows me to set rules for product pricing, but Sellvia overrides them without advising that they will do that. Sellvia has misleading advertising about profits. They stated there's a guaranteed profit (not in sales, profit) of $250-$300 for every $100 spent. That is not the case. I am unable to independently advertise my products because Google, Facebook, and other social media do not recognize it as a legitimate website. I paid for influencer posts that do not appear on the influencer's page; they only appear in the link they sent me for the post. The list of transactions I have made with Sellvia is not accurate, making it look like I've spent less money with them than I have. They claim to have 24-hour customer service. Chat and tech support take hours to days to get in touch with someone. The phone # doesn't work; there's only an answering machine that I have left messages on, but never received a call back. Review collected by and hosted on G2.com.