---
title: ScreenMeet Reviews
meta_title: 'ScreenMeet Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how ScreenMeet works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 23
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# ScreenMeet Reviews
**Vendor:** Screenmeet  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 23
## About ScreenMeet
Increase First Contact Resolution by 35% and solve issues in minutes not days with ScreenMeet. Our cloud-native enterprise collaboration platform provides Easy Enterprise ROI. Screen share, video chat and remote desktop all now web-based, embedded within your existing CRM/ITSM platform and globally available over AWS for a quick ROI. Create magical experiences between agents, customers and employees. Replace your legacy remote support systems with ScreenMeet, to experience up to a 50% decrease in OpEx, full ROI in in just months, a 35% increase in first contact resolution, and significantly improved customer and employee satisfaction.





## ScreenMeet Discussions
  - [What is ScreenMeet Support used for?](https://www.g2.com/discussions/what-is-screenmeet-support-used-for) - 1 comment

- [View ScreenMeet pricing details and edition comparison](https://www.g2.com/products/screenmeet/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+16%3A23%3A22+-0500&secure%5Bsession_id%5D=458d3393-366e-445e-a7d4-5c2dc1db171e&secure%5Btoken%5D=ad4293eb4633da31231399de6f030eb4b7ec925b55dec31aba96cd3024c1c49b&format=llm_user)
## ScreenMeet Integrations
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)

## ScreenMeet Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Performance**
- Reporting

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Device Control

**Security**
- Device Management
- Device Enrollment

## Top ScreenMeet Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,948 reviews)
  - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (386 reviews)
  - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)