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At a Glance
Market Segments
Small-Business (52.4% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
Starting at $24.90
ScreenMeet
Star Rating
(22)4.4 out of 5
Market Segments
Small-Business (52.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 3 pricing plansTeamViewer
Star Rating
(3,716)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a high G2 Score that reflects its strong performance in remote desktop and support functionalities. Users appreciate its quick connection capabilities and the ability to transfer files seamlessly, which enhances productivity during remote support sessions.
- Users say that ScreenMeet offers a unique, non-intrusive approach to remote device management, which is particularly appealing for those concerned about leaving digital traces. The ability to install a small agent that is removed after the session ends is highlighted as a significant advantage, making it a seamless integration with existing platforms.
- Reviewers mention that TeamViewer's ease of use is a standout feature, with many users praising its intuitive interface that allows for quick navigation and effective remote support. This ease of use is complemented by reliable connection quality, which is crucial for maintaining effective communication during sessions.
- According to verified reviews, ScreenMeet shines in its ease of setup, with users noting that it launches effortlessly within their environments. This feature is particularly beneficial for teams looking to minimize downtime and streamline their remote support processes.
- G2 reviewers highlight that while TeamViewer has a larger user base and more extensive feedback, ScreenMeet's smaller number of reviews still reflects a high level of satisfaction among its users, particularly in the small business segment. This suggests that ScreenMeet may be a strong contender for businesses seeking a tailored solution.
- Users express mixed feelings about the support quality of both products, with TeamViewer receiving slightly lower ratings in this area compared to ScreenMeet. However, TeamViewer's established reputation and extensive feature set, including real-time support across various operating systems, continue to make it a preferred choice for many users.
Pricing
Entry-Level Pricing
ScreenMeet
ScreenMeet for the Contact Center
Contact Us
Per Year
- Video Chat
- Screen Sharing
- Mobile Camera Sharing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
ScreenMeet
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
15
9.1
2,986
Ease of Use
9.5
16
9.1
3,129
Ease of Setup
9.8
8
9.1
932
Ease of Admin
9.8
8
8.9
677
Quality of Support
8.9
14
8.7
2,563
Has the product been a good partner in doing business?
9.8
7
8.6
634
Product Direction (% positive)
7.3
17
8.7
2,880
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
50
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
787
Not enough data
9.2
938
|
Verified
Not enough data
8.8
835
|
Verified
Conferencing Options
Not enough data
8.7
799
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.8
872
|
Verified
Not enough data
8.9
827
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
552
Not enough data
9.1
543
Not enough data
8.9
493
Not enough data
9.0
519
Not enough data
8.9
502
Not enough data
9.0
510
Maintenance
Not enough data
9.0
506
Not enough data
8.9
473
Communication
Not enough data
9.0
503
Not enough data
8.6
448
Not enough data
8.7
452
Not enough data
8.8
473
Security
Not enough data
9.0
465
Not enough data
9.0
470
Device Support
Not enough data
8.9
499
Not enough data
9.1
506
Not enough data
9.1
506
Performance
Not enough data
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1307
Not enough data
8.6
1303
Not enough data
8.6
1284
Not enough data
8.7
1320
Not enough data
8.7
1394
Not enough data
8.9
1461
Platform
Not enough data
8.9
1409
Not enough data
8.7
1368
Not enough data
8.7
1332
Not enough data
9.1
1498
Security
Feature Not Available
8.6
1194
Not enough data
8.8
1340
Not enough data
8.7
1283
Categories
Categories
Shared Categories
ScreenMeet and TeamViewer are categorized as ServiceNow Store Apps, Remote Support, and Remote Desktop
Unique Categories
ScreenMeet has no unique categories
Reviews
Reviewers' Company Size
ScreenMeet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.0%
Information Technology and Services
14.3%
Internet
9.5%
Financial Services
9.5%
Consumer Goods
9.5%
Other
38.1%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.7%
Alternatives
Discussions
What is ScreenMeet Support used for?
1 Comment
Official Response from ScreenMeet
ScreenMeet is a cloud-native, enterprise collaboration platform that allows IT Help Desks and Contact Centers to add screen share, cobrowse, voice and video...Read more
ScreenMeet has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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