G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a high G2 Score that reflects its strong performance in remote desktop and support functionalities. Users appreciate its quick connection capabilities and the ability to transfer files seamlessly, which enhances productivity during remote support sessions.
Users say that ScreenMeet offers a unique, non-intrusive approach to remote device management, which is particularly appealing for those concerned about leaving digital traces. The ability to install a small agent that is removed after the session ends is highlighted as a significant advantage, making it a seamless integration with existing platforms.
Reviewers mention that TeamViewer's ease of use is a standout feature, with many users praising its intuitive interface that allows for quick navigation and effective remote support. This ease of use is complemented by reliable connection quality, which is crucial for maintaining effective communication during sessions.
According to verified reviews, ScreenMeet shines in its ease of setup, with users noting that it launches effortlessly within their environments. This feature is particularly beneficial for teams looking to minimize downtime and streamline their remote support processes.
G2 reviewers highlight that while TeamViewer has a larger user base and more extensive feedback, ScreenMeet's smaller number of reviews still reflects a high level of satisfaction among its users, particularly in the small business segment. This suggests that ScreenMeet may be a strong contender for businesses seeking a tailored solution.
Users express mixed feelings about the support quality of both products, with TeamViewer receiving slightly lower ratings in this area compared to ScreenMeet. However, TeamViewer's established reputation and extensive feature set, including real-time support across various operating systems, continue to make it a preferred choice for many users.
ScreenMeet is a cloud-native, enterprise collaboration platform that allows IT Help Desks and Contact Centers to add screen share, cobrowse, voice and video...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.