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# BeyondTrust Remote Support vs ScreenMeet Comparison - What are their main differences?

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BeyondTrust Remote SupportScreenMeet[+ Add Product](#)

Reviews

**BeyondTrust Remote Support** [

4.7/5(390)

](https://www.g2.com/products/beyondtrust-remote-support/reviews#reviews)

**ScreenMeet** [

4.4/5(24)

](https://www.g2.com/products/screenmeet/reviews#reviews)

Pricing

**BeyondTrust Remote Support**
Free Trial

No pricing available

**ScreenMeet**
Free Trial

**Contact Us** Per Year · ScreenMeet for the Contact Center

**Pricing Insights**
from reviews

Time to Implement

**BeyondTrust Remote Support**
2 months

Based on 19 responses

**ScreenMeet**
\<1 monthFaster

Based on 10 responses

Return on Investment

**BeyondTrust Remote Support**
13 months

Based on 15 responses

**ScreenMeet**
Not enough reviews yet

Perceived Cost

**BeyondTrust Remote Support**
$$$$$

**ScreenMeet**
$$$$$

Average Discount

**BeyondTrust Remote Support**
12%

**ScreenMeet**
Not enough reviews yet

 ![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support")

 ![ScreenMeet](https://images.g2crowd.com/uploads/product/hd_favicon/1d16c73108cb5aac178abd2cef98e4c8/screenmeet.svg "ScreenMeet")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**BeyondTrust Remote Support**
[
Ease of Use (22)
](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1404155&qs=pros-and-cons#reviews)[
Remote Access (18)
](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403895&qs=pros-and-cons#reviews)[
Expensive (10)
](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1402817&qs=pros-and-cons#reviews)[
Complexity (5)
](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403652&qs=pros-and-cons#reviews)

**ScreenMeet**
Not enough data

Integrations

**BeyondTrust Remote Support**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5837e273a4c3cb67895b3aa9d2e5953b/forticlient.jpg "Product Avatar Image")

FortiClient

](https://www.g2.com/products/forticlient/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image")

Freshservice

](https://www.g2.com/products/freshservice/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_685fcffbb1d262ce4dbe736eb3c92266/okta%282%29.png "Product Avatar Image")

Okta

](https://www.g2.com/products/okta/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-customer-service-management.jpg "Product Avatar Image")

ServiceNow Customer Service...

](https://www.g2.com/products/servicenow-customer-service-management/reviews)[
View all
](https://www.g2.com/products/beyondtrust-remote-support/integrations)

**ScreenMeet**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image")

ServiceNow IT Service...

](https://www.g2.com/products/servicenow-it-service-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1eb100a0b3a101d6fce10e79c022dbfc/tanium.png "Product Avatar Image")

Tanium

](https://www.g2.com/products/tanium/reviews)[
View all
](https://www.g2.com/products/screenmeet/integrations)

Screenshots

**BeyondTrust Remote Support**
 ![BeyondTrust Remote Support screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102026/web-login.PNG)

**ScreenMeet**
 ![ScreenMeet screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1248105/ServiceNow-Interaction-Record-with-Live.jpg)

Ratings

Meets Requirements

**BeyondTrust Remote Support**

9.4

9.4343

**ScreenMeet**

9.2

9.216

Ease of Use

**BeyondTrust Remote Support**

9.2

9.2344

**ScreenMeet**

9.4

9.418

Ease of Setup

**BeyondTrust Remote Support**

8.7

8.7239

**ScreenMeet**

9.5

9.510

Ease of Admin

**BeyondTrust Remote Support**

9.0

9.0206

**ScreenMeet**

9.8

9.88

Quality of Support

**BeyondTrust Remote Support**

9.2

9.2319

**ScreenMeet**

9.0

9.015

Has the product been a good partner in doing business?

**BeyondTrust Remote Support**

9.4

9.4201

**ScreenMeet**

9.8

9.87

Product Direction (% positive)

**BeyondTrust Remote Support**

9.2

9.2337

**ScreenMeet**

6.8

6.818

Features

Privileged Access Management (PAM)[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.4

29

Not enough data

Administration

Policy, User, and Role Management

9.2(won by default)

26

Not enough data

Approval Workflows

7.3(won by default)

22

Not enough data

Automated Provisioning

8.0(won by default)

23

Not enough data

Bulk Changes

7.8(won by default)

22

Not enough data

Centralized Management

9.0(won by default)

24

Not enough data

Self-Service Access Requests

7.3(won by default)

22

Not enough data

Configurable Workflow

Not enough data

Not enough data

User Management

Not enough data

Not enough data

User Session Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Functionality

Multi-Factor Authentication

9.0(won by default)

25

Not enough data

Single Sign-On

9.3(won by default)

25

Not enough data

BYOD support

8.1(won by default)

22

Not enough data

Password Vault

7.7(won by default)

22

Not enough data

Centralized management

9.0(won by default)

24

Not enough data

Role-based security

9.0(won by default)

26

Not enough data

Live notifications

8.0(won by default)

23

Not enough data

Live session recording & playback

8.4(won by default)

22

Not enough data

Hide passwords

8.4(won by default)

22

Not enough data

Temporary, time-limited privilege

8.0(won by default)

21

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Multi-Factor Authentication

Not enough data

Not enough data

Monitoring

Audit Logging

9.0(won by default)

25

Not enough data

Activity Logging

9.0(won by default)

25

Not enough data

Anomaly Detection

7.4(won by default)

20

Not enough data

Reporting

Audit log

8.9(won by default)

23

Not enough data

Reporting

9.1(won by default)

23

Not enough data

Event Logs

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Application Access Control

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

API

Not enough data

Not enough data

User Activity Monitoring

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

9.9

7

Not enough data

ServiceNow Apps

ServiceNow Integration

10.0(won by default)

5

Not enough data

Value

9.7(won by default)

6

Not enough data

Agentic AI - ServiceNow Store Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.7

142

Not enough data

Administration

Screen Sharing

9.5(won by default)

131

Not enough data

File Sharing

9.2(won by default)

128

Not enough data

Session Recording

9.0(won by default)

115

Not enough data

Unattended Remote Access

9.0(won by default)

116

Not enough data

Multi - Session Handling

9.0(won by default)

117

Not enough data

Multi-Monitor Support

9.0(won by default)

124

Not enough data

Maintenance

Remote Reboot

8.8(won by default)

113

Not enough data

Remote Printing

7.8(won by default)

87

Not enough data

Communication 

Text Chat

8.8(won by default)

118

Not enough data

VoIP

7.2(won by default)

83

Not enough data

Video Conference Call

7.3(won by default)

79

Not enough data

Screen Annotations

8.5(won by default)

97

Not enough data

Security

Data Encryption

9.1(won by default)

101

Not enough data

Compliance

9.1(won by default)

113

Not enough data

Device Support

Mobile Device Access

8.3(won by default)

96

Not enough data

Multi-Platform Support

8.9(won by default)

109

Not enough data

Cross-Platform

8.9(won by default)

108

Not enough data

Video Support

Not enough data

Not enough data

Performance

Reporting

8.6(won by default)

107

Not enough data

Additional Functionality

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.8

110

Not enough data

Administration

Usage Information

9.0(won by default)

93

Not enough data

Active Directory Integration

8.5(won by default)

85

Not enough data

Diagnostics

8.8(won by default)

92

Not enough data

Session Recording

9.0(won by default)

87

Not enough data

Session Transfer

9.1(won by default)

92

Not enough data

Unattended Access

8.8(won by default)

89

Not enough data

File Sharing

9.1(won by default)

99

Not enough data

Screen Sharing

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Cross-Platform Access

9.0(won by default)

92

Not enough data

Mobile Device Access

8.1(won by default)

80

Not enough data

Applications Management

8.5(won by default)

83

Not enough data

Remote Access/Control

9.3(won by default)

95

Not enough data

Communication Management

Not enough data

Not enough data

Multiple Monitor Access

Not enough data

Not enough data

Security

Remote Wipe

8.6(won by default)

64

Feature Not Available

Device Management

8.7(won by default)

77

Not enough data

Device Enrollment

8.7(won by default)

78

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Print Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Remote Printing

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Desktop Virtualization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Diagnostics Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Show 1 feature category with incomplete data

Identity Management[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Fraud Detection

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Privileged Account Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Member Accounts

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self-Service Access Request

Not enough data

Not enough data

User Provisioning

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Unified Directory

Not enough data

Not enough data

Multi-Factor Authentication

Not enough data

Not enough data

Biometrics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Access Certification

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support")](https://www.g2.com/products/beyondtrust-remote-support/reviews)

BeyondTrust Remote Support

Small-Business(50 or fewer emp.)

14.7%

Mid-Market(51-1000 emp.)

36.7%

Enterprise(\> 1000 emp.)

48.5%

[![ScreenMeet](https://images.g2crowd.com/uploads/product/hd_favicon/1d16c73108cb5aac178abd2cef98e4c8/screenmeet.svg "ScreenMeet")](https://www.g2.com/products/screenmeet/reviews)

ScreenMeet

Small-Business(50 or fewer emp.)

47.8%

Mid-Market(51-1000 emp.)

30.4%

Enterprise(\> 1000 emp.)

21.7%

Small-Business

(50 or fewer emp.)

14.7%

47.8%

Mid-Market

(51-1000 emp.)

36.7%

30.4%

Enterprise

(\> 1000 emp.)

48.5%

21.7%

Reviewers' Industry

[![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support")](https://www.g2.com/products/beyondtrust-remote-support/reviews)
BeyondTrust Remote Support

Information Technology and Services

22.5%

Higher Education

11.1%

Hospital & Health Care

6.1%

Computer Software

4.8%

Computer & Network Security

4.2%

Other

51.3%

[![ScreenMeet](https://images.g2crowd.com/uploads/product/hd_favicon/1d16c73108cb5aac178abd2cef98e4c8/screenmeet.svg "ScreenMeet")](https://www.g2.com/products/screenmeet/reviews)
ScreenMeet

Information Technology and Services

17.4%

Computer Software

17.4%

Financial Services

13.0%

Internet

8.7%

Consumer Goods

8.7%

Other

34.8%

Alternatives

**BeyondTrust Remote Support Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

**ScreenMeet Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)