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Compare BeyondTrust Remote Support and ScreenMeet 
Featured Products
At a Glance
Market Segments
Enterprise (49.4% of reviews)
Small-Business (52.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
BeyondTrust Remote Support
Star Rating
(372)4.7 out of 5
Market Segments
Enterprise (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportScreenMeet
Star Rating
(22)4.4 out of 5
Market Segments
Small-Business (52.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 3 pricing plansBeyondTrust Remote Support vs ScreenMeet
When assessing the two solutions, reviewers found ScreenMeet easier to use, set up, and administer. Reviewers also preferred doing business with ScreenMeet overall.
- Reviewers felt that BeyondTrust Remote Support meets the needs of their business better than ScreenMeet.
- When comparing quality of ongoing product support, reviewers felt that BeyondTrust Remote Support is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BeyondTrust Remote Support over ScreenMeet.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableScreenMeet
ScreenMeet for the Contact Center
Contact Us
Per Year
- Video Chat
- Screen Sharing
- Mobile Camera Sharing
Free Trial
BeyondTrust Remote Support
Free Trial is available
ScreenMeet
Free Trial is available
Ratings
Meets Requirements
9.4
329
9.1
15
Ease of Use
9.3
331
9.5
16
Ease of Setup
8.7
226
9.8
8
Ease of Admin
9.0
205
9.8
8
Quality of Support
9.2
305
8.9
14
Has the product been a good partner in doing business?
9.4
200
9.8
7
Product Direction (% positive)
9.1
326
7.3
17
Features by Category
Administration
9.1
25
Not enough data
7.6
21
Not enough data
7.9
22
Not enough data
7.7
21
Not enough data
8.9
23
Not enough data
7.2
21
Not enough data
Functionality
9.0
24
Not enough data
9.3
24
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
9.0
23
Not enough data
9.1
24
Not enough data
8.1
22
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
7.9
20
Not enough data
Monitoring
8.9
23
Not enough data
9.0
24
Not enough data
7.4
19
Not enough data
Reporting
9.0
21
Not enough data
9.1
22
Not enough data
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
125
Not enough data
9.2
124
Not enough data
9.0
111
Not enough data
9.0
113
Not enough data
9.0
115
Not enough data
9.0
122
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
115
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
98
Not enough data
9.1
108
Not enough data
Device Support
8.3
92
Not enough data
8.8
103
Not enough data
8.8
102
Not enough data
Performance
8.6
104
Not enough data
Administration
9.0
92
Not enough data
8.5
84
Not enough data
8.7
90
Not enough data
9.0
86
Not enough data
9.1
91
Not enough data
8.8
87
Not enough data
9.1
97
Not enough data
Platform
9.0
91
Not enough data
8.1
79
Not enough data
8.5
82
Not enough data
9.3
92
Not enough data
Security
8.6
63
Feature Not Available
8.7
76
Not enough data
8.7
77
Not enough data
Categories
Categories
Shared Categories
BeyondTrust Remote Support and ScreenMeet are categorized as ServiceNow Store Apps, Remote Support, and Remote Desktop
Unique Categories
BeyondTrust Remote Support is categorized as Privileged Access Management (PAM)
ScreenMeet has no unique categories
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenMeet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.0%
Higher Education
11.5%
Hospital & Health Care
6.0%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.7%
Computer Software
19.0%
Information Technology and Services
14.3%
Internet
9.5%
Financial Services
9.5%
Consumer Goods
9.5%
Other
38.1%
Alternatives
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
What is ScreenMeet Support used for?
1 Comment
Official Response from ScreenMeet
ScreenMeet is a cloud-native, enterprise collaboration platform that allows IT Help Desks and Contact Centers to add screen share, cobrowse, voice and video...Read more
ScreenMeet has no more discussions with answers
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