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Screen Recording by Userplane Reviews & Product Details

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Pricing provided by Screen Recording by Userplane.

Starter

Free Trial
20 Users Per Year

Scale Up

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30 Users Per Year
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Screen Recording by Userplane Media

Screen Recording by Userplane Demo - Request Screen Recordings from Customers
Eliminate unnecessary follow-ups. Let customers show you exactly what they're seeing. Receive recordings with confidential fields automatically redacted
Screen Recording by Userplane Demo - Resolve Support Issues without Back and Forth
Request screen recordings with logs, network requests, and session data. Resolve issues on first contact. Skip the back-and-forth.
Screen Recording by Userplane Demo - Capture Console Logs and Network Activity
Automatically collect network requests, browser logs, and device metadata to better triage customer issues. Logs, repro steps, and recordings — all in one link.
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Screen Recording by Userplane Reviews (2)

Reviews

Screen Recording by Userplane Reviews (2)

5.0
2 reviews
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Nick _.
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Software Engineer
Small-Business (50 or fewer emp.)
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"Reproducing Issues Is Much More Reliable Now"
What do you like best about Screen Recording by Userplane?

I can reproduce issues much more reliably now. Review collected by and hosted on G2.com.

What do you dislike about Screen Recording by Userplane?

The main gap for me is integration with our issue tracker. It pairs up well with our help desk but we still have to pass things along manually from Intercom to Linear. I understand it’s more geared toward support teams, but as an engineer I still end up using it quite a bit. Review collected by and hosted on G2.com.

Shreyansh M.
SM
Senior Software Engineer, Frontend
Mid-Market (51-1000 emp.)
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"Effortlessly Captures Client Issues for Proactive Fixes"
What do you like best about Screen Recording by Userplane?

It helps me keep support queue moving across time zones Review collected by and hosted on G2.com.

What do you dislike about Screen Recording by Userplane?

Earlier, resolving issues required both us and the customer to be online at the same time , which was not practical for a small team team working across time zones. Now we can simply share a link, the customer records the issue at their connivence, and we review it later. It also us diagnose problems better by capturing their full context like screen recordings and network logs, without needing frontend access. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Screen Recording by Userplane.

Starter

Free Trial
20 Users Per Year

Scale Up

Free Trial
30 Users Per Year

Enterprise

Contact Us
Per Year
View More Pricing Information
Categories on G2
Screen and Video Capture
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Screen Recording by Userplane