1. [Home](https://www.g2.com/)
2. ...
3. [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture)
4. [Screen Recording by Userplane Discussions](https://www.g2.com/products/screen-recording-by-userplane/discuss)

[
 ![Screen Recording by Userplane](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1dd1dbad790f8fab09e29f34c8f0e521/screen-recording-by-userplane.png "Screen Recording by Userplane")
](/products/screen-recording-by-userplane/reviews)

# Screen Recording by Userplane Discussions

Userplane helps support teams request screen recordings that automatically capture logs, network activity, and user sessions—so they can understand and resolve support issues faster. - Request Screen Recordings from Customers: Eliminate unnecessary follow-ups. Let customers show you exactly what they're seeing. - Capture Console Logs and Network Activity: Automatically collect network requests, browser logs, and device metadata to better triage customer issues. - Turn Support Tickets into Engineer-Ready Artifacts: Pass complete context to engineers. Logs, repro steps, and recordings — all in one link. - Keep Customer Data Private and Secure: Receive recordings with confidential fields automatically redacted. Stay compliant and build confidence with your customers. - Enterprise-Grade Compliance, Built In: GDPR and CCPA compliance. Role-based access, custom retention policies, and SAML SSO — all included out of the box. Userplane makes ticket resolution faster for your customers, agents, and engineers. Learn more at userplane.io

## Be the first to start the conversation

Get answers from real professionals in the G2 community.