Samsara Reviews & Product Details

The vehicle location map and trip history are the most useful features for my role in reception. When someone calls with a question or concern about a company truck, I can check its location and recent activity and pass that information to the appropriate team. Having those details in one place saves me time calling around and helps me provide useful context when following up on a report. Review collected by and hosted on G2.com.

I haven’t encountered any significant drawbacks in my use of Samsara so far. For the vehicle location and activity checks I handle in reception, it meets my needs. My experience is mainly with those features, so I can’t speak to every part of the platform. Review collected by and hosted on G2.com.

What I like best about Samsara is its real-time GPS tracking and vehicle diagnostic features. It has significantly improved our fleet management by providing accurate data, which helps in optimizing routes and reducing fuel costs. The interface is intuitive and makes it easy to monitor multiple vehicles at once. Review collected by and hosted on G2.com.

While Samsara is very powerful, the pricing can be a bit steep for smaller operations. Additionally, the initial setup and configuration process for all features can be quite complex and time-consuming to get fully optimized for our specific needs. Review collected by and hosted on G2.com.

The ease of contact and coaching with the drivers has been a big plus. Converting to Samsara was almost seamless, with short, simple training on how to use the app and its features. The ability to auto-assign coaching when a threshold is exceeded has opened up the opportunity for me to do more one-on-one coaching with drivers. I didn’t realize how much time I was spending manually searching for items, setting them up, and assigning them. Review collected by and hosted on G2.com.

Using the in-cab tablet and the phone app together isn’t compatible. Being logged into both at the same time causes HOS issues. During this adjustment period, HOS non-compliance increased, and the tablet displayed the time incorrectly when both devices were logged in simultaneously. Review collected by and hosted on G2.com.

I like how it has so many different uses and how they have integrated different AI tools to help us out with maintenance and vehicle inspections , and this helps us with the performance of our coworkers and for us to provide better support to our drivers Review collected by and hosted on G2.com.

Sometimes it has some lag and the pricing is high but its definitely an every day tool we use Review collected by and hosted on G2.com.

What I like best about Samsara is how intuitive the HOS management and real-time tracking are. It makes it very simple to manage driver logs, correct duty statuses, and assign new vehicles or gateways to the fleet. Also, having the ability to easily configure and apply exceptions like 'Adverse Driving Conditions' from the system—giving our drivers a critical buffer when unexpected delays occur on the road—greatly improves our daily workflow and keeps us in compliance. Review collected by and hosted on G2.com.

The mobile administration experience has some limitations. The Samsara Fleet app has fewer features than the desktop site, and accessing the web version through a mobile browser often forces a mobile layout that hides critical admin tools, such as applying HOS exceptions like 'Adverse Driving' or managing specific settings on the go. Review collected by and hosted on G2.com.

Samsara excels in reliability — the hardware and software simply work, day in and day out. The strength of their network means fewer gaps, fewer offline devices, and more accurate data. Their customer support is one of the best I’ve experienced: fast responses, knowledgeable teams, and a genuine willingness to help. Above all, Samsara promotes a strong safety-first mindset that empowers organizations to reduce incidents and build safer operations. Review collected by and hosted on G2.com.

The only thing I dislike about Samsara is the pricing negotiations — they can feel longer and more complex than necessary. Once pricing is settled, though, there’s essentially nothing else to complain about. The platform is reliable, the network is strong, the support team is excellent, and the safety‑driven design is best‑in‑class. Review collected by and hosted on G2.com.

I really like Samsara for its ease of use and traceability of all my fleet assets. The camera view from my drivers' vehicles is also a great feature as it allows me to see what they're seeing, which is super helpful. Additionally, I found the setup to be super simple after the initial install. Review collected by and hosted on G2.com.

There have been a couple of times where the tracking hasn't been 100% accurate and where it doesn't register a finished stop. Areas where there isn't great signal seem to be the worst times. The initial install was a bit hard to get completed with the tractors in our fleet. Review collected by and hosted on G2.com.

I really value how Samsara lets me know exactly where my assets are and whether they've moved since I last checked. It really saves me time and money, especially when I'm told an asset is at a certain location and it turns out to be far away. It has also been instrumental in recovering many stolen assets for us. The initial setup was very straightforward, which I appreciated. Review collected by and hosted on G2.com.

The main issue I face with Samsara is when the batteries on the devices go bad, making it impossible to locate assets. It would be helpful to have alerts or reminders when batteries are getting low so I can replace them before they die completely. Additionally, having smaller boxes or a way to extend the battery life would be a great improvement. Review collected by and hosted on G2.com.

I use Samsara for tracking, HOS, maintenance logs, and cost-effectiveness. I appreciate its live sharing capability and the ability to track driver stops and duration, which helps improve our performance and accuracy. The platform allows us to check sensors on truck trailers and their fuel levels, which aids in planning routes, pickups, and deliveries. Samsara's live tracking GPS and driver alerts on dash cams are beneficial, and I find that the AI is somewhat useful. Although the initial setup was a bit easy, the performance of Samsara is way better compared to what we used before. Review collected by and hosted on G2.com.

I find the live weather tracking is lacking, and the slow loading times can be really frustrating. Sometimes it takes 5 to 10 minutes to load, especially on busy days. The main screen feels cluttered with too many things, and I wish there was a way to remove some of them to make it simpler to use. Review collected by and hosted on G2.com.

Samsara is a very useful and reliable platform for fleet management. The tracking system is accurate, easy to use, and helps us monitor drivers and vehicles in real time. Review collected by and hosted on G2.com.

My experience with Samsara has been frustrating at times. The system can be slow, tracking updates are not always consistent, and some features are difficult to navigate. There are also occasional technical issues that can create unnecessary delays during daily operations Review collected by and hosted on G2.com.