--- title: Samsara Reviews meta_title: 'Samsara Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5553 reviews by the users' company size, role or industry to find out how Samsara works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5553 scale: '5' date_modified: '2026-11-04' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

Samsara Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

AI Workflows

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Blueprint ·
AI-Driven Route Optimization and Operations Management in 3PL Logistics

A senior logistics manager at a third-party logistics (3PL) company shares how they've integrated AI across fleet management, customer service, and internal operations. Their approach leverages AI fea

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Samsara Reviews (5,553)

Reviews

Samsara Reviews (5,553)

4.5
5,553 reviews

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Pros & Cons

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abdul s.
AS
abdul s.
Operations Manager
Small-Business (50 or fewer emp.)
"Great Tracking and Easy ELD Logs, but Pricey with Weak Customer Support"
3.5/5
What do you like best about Samsara?

The best thing I like about samsara is that, even for a small fleet, it is very good for vehicle tracking and ELD logbook management. The API integrations work well, and the AI features are easy to use. Even a beginner can use the system and pull out the required data easily. Overall, it has very good performance and is user friendly Review collected by and hosted on G2.com.

What do you dislike about Samsara?

It is too expensive for small companies, and the pricing is not very customer-friendly.Support team does not provide help on time. Review collected by and hosted on G2.com.

Kelly W.
KW
Kelly W.
Quality Manager
Mid-Market (51-1000 emp.)
Originally submitted 4/28/2026
"Real-Time Fleet Monitoring Unmatched"
5/5
What do you like best about Samsara?

I love being able to see where a tractor or trailer is at any time, and I really enjoy being able to see out the front windshield to see what the driver is seeing in real time. This is especially useful when a driver calls and states they will be late due to weather, as I can verify that immediately and share it with customers. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Routes and the integration with McLeod don't work as well, and specifically, start and stop times do not flow over properly, which sometimes makes stop-off locations out of order. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
Originally submitted 9/25/2026
"Samsara is great for keeping track of assets and video, but the AI detection has a ways to go."
3/5
What do you like best about Samsara?

What I enjoy most about Samsara is how easy it is to pull videos and keep track of where buses are. Having detailed information together in one place is a huge help throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

The biggest downside is the AI, unfortunately. Often times the detection is incorrect, which adds a lot to my workload. The actual event I had yesterday was a driver gesturing and the AI "detected a phone." Review collected by and hosted on G2.com.

Response from Kelly Diamond of Samsara

Hi there,

Thank you for taking the time to leave a review. Your feedback is invaluable and helps us to continue to improve our product and the customer experience. We'd like to look into this a bit more for you. Can you please send us an email to customerfeedback@samsara.com with your contact information, and a team member will get back to you shortly. Thanks for your partnership,

Kelly

JT
John T.
CEO
Retail
Small-Business (50 or fewer emp.)
"Simple Setup, Faster Access to the Information Our Team Needs"
5/5
What do you like best about Samsara?

The simplicity is probably what stands out. Once it's set up, the team can get to the information they need without turning every small operational question into a separate conversation. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Getting everyone into the habit of using a new system consistently takes a little effort. We had a few occasions early on where people were still falling back on the old way of doing things. Review collected by and hosted on G2.com.

AB
Antoine B.
Co-founder
Retail
Mid-Market (51-1000 emp.)
"Better Fleet Visibility and Operational Cost Monitoring"
5/5
What do you like best about Samsara?

The Fleet Summary layout is useful because it combines vehicle utilization and safety information. I particularly like being able to review mileage, driving hours, and fuel efficiency together when assessing fleet performance. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

The range of information can take some getting used to, especially when deciding which metrics deserve attention first. More tailored report views could help different users concentrate on the information most relevant to their responsibilities. Review collected by and hosted on G2.com.

Katie L.
KL
Katie L.
Office Manager
Small-Business (50 or fewer emp.)
Originally submitted 11/6/2024
"Accountability Superhero"
5/5
What do you like best about Samsara?

Samsara is such amazing software all around! The GPS software has helped me hold our field guys accountable for inaccurate time punching, resulting in more accurate payroll for the company, as well as honest billing for our clients! This software has made dispatching a much smoother process and has helped improve our employees' driving while in our company vehicles. I have nicknamed Samsara the "Accountability Superhero" for our company! Review collected by and hosted on G2.com.

What do you dislike about Samsara?

At this time, Samsara meets all my needs, as the software is evolving regularly with updates and upgrades. Review collected by and hosted on G2.com.

Dispatch i.
DI
Dispatch i.
Manager
Mid-Market (51-1000 emp.)
"Samsara Makes Driver Safety, Compliance, and Live Asset Tracking Easy"
4/5
What do you like best about Samsara?

Best use of samsara to track the drivers safety and compliance as well there camera monitoring we can check if they are good or feeling drowsiness etc, Samsara ELD with live tracking of assets so we can see everything on a single dashboard. Dispatching drivers for load pickup and delivery and to provide the ETA for customers. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

On peek working hours sometime dashboard work slow. Also while we are using maintenance features also hard to train mechanics so many features also the customisation of role. We would like to use only for some users but when we are enabling the feature any one can use. Review collected by and hosted on G2.com.

Ravi Dutt S.
RS
Ravi Dutt S.
Fleet Analyst
Mid-Market (51-1000 emp.)
"Samsara making tracking easy and wonderful"
5/5
What do you like best about Samsara?

samsara is best app right now for real time asset tracking, i can track my fuel consumptions, keep eye on drivers for their safety which increase safety score. it also keep a track of fuel refuelling and miles per gallons used. which help while making reports and dashboards so much. also we can swtich and add new driver easily and also change their trucks when ever we want. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

the only thing i dislike about samsara is its lagging issue which irritates alot. when ever i am in hurry or needs to track something in emergency it lag. and also sometime it delays real time locations. which i can ignore. but lagging is so furstating. which clearly impacts performances. Review collected by and hosted on G2.com.

David D.
DD
David D.
Sr. QA Analyst
Enterprise (> 1000 emp.)
Originally submitted 6/23/2026
"Intuitive Interface with Reliable Driver Communication"
4/5
What do you like best about Samsara?

I like the Samsara user interface because it's fairly intuitive and offers a lot of capabilities for the drivers on the tablets in the trucks, enabling effective communication. Samsara does a very good job of ensuring timely communication with our drivers, dispatching loads effectively, and making sure our business runs successfully. The navigation feature is nice, and the key functionality we really utilize is the messaging back and forth to the drivers. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes there are network issues with Samsara, and it can be problematic from time to time. I realize this involves various networks and it's not necessarily Samsara's fault, but being cloud-based makes us depend on whoever is carrying the data. Occasionally, outages can occur that cause issues. Review collected by and hosted on G2.com.

LF
Lautaro F.
Maintenance technician level IV / Robot programmer
Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Useful vehicle information for supporting maintenance work"
5/5
What do you like best about Samsara?

I like having access to vehicle information that can help us understand operating conditions and identify issues that may need further inspection. When maintenance teams support vehicles used across different locations, having relevant information available can make it easier to prioritize work and coordinate vehicle availability. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Vehicle information does not replace physical inspections, and some maintenance tasks still require separate records and coordination. More convenient ways to organize maintenance related information would help reduce administrative effort. Review collected by and hosted on G2.com.

Questions about Samsara? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 4 months ago

Does Samsara GPS record audio?

2 Upvotes
7
Join the conversation
Robby H.
RH
Robby Hise
•
Last activity 5 days ago

How do you handle Samsara camera calibration issues like false smoking or drowsy alerts?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

10%

Samsara Comparisons
Samsara Features
Inventory
Fuel Management
Maintenance
Onboarding
Safety
Driver Tracking
ETAs
Route Optimization
Vehicle Performance
Driver Performance
Costs