Samsara Reviews & Product Details

Being able to view my fleet in real time while an emergency customer is on the phone is vital, because it lets me give them immediate, accurate information about when a technician can respond to their situation. Review collected by and hosted on G2.com.

There is a bit of a learning curve and there are a lot of options available that take time to test and become proficient at, but that is the same for any software. Review collected by and hosted on G2.com.

The Samsara team is awesome to work with. Their tech is really cool, and the updates are great. It always feels like they’re progressing forward and continuing to improve. Review collected by and hosted on G2.com.

Their devices have a tough time connecting to certain off-road equipment. However, since they serve a lot of customers with the same equipment, why not work together to come up with a solution? Please can someone who works with Forms at Samsara allow AI or whomever to review a submitted inspection form on Samsara and only list the deficiency. Also we need to send a copy of the inspection to the customer and right now the visual for a form is terrible and needs work. Please please please we need this Review collected by and hosted on G2.com.

Samsara helps improve driver safety by identifying risky behaviors such as speeding, distracted driving, rolling stops, tailgating, and not wearing a seatbelt. Its dash cameras and telematics provide real-time alerts, useful coaching opportunities, vehicle-location data, and video evidence during incidents. These tools can reduce accidents, protect drivers from false claims, improve accountability, and lower vehicle and insurance costs. Review collected by and hosted on G2.com.

One downside of Samsara is that drivers may feel constantly monitored or uncomfortable with the cameras. Alerts can sometimes be inaccurate or lack context, requiring management to review the full video before coaching or taking disciplinary action. The system also requires ongoing training, reliable technology, and careful handling of driver privacy and data. Review collected by and hosted on G2.com.

We have been using Samsara for several months now, and overall, the system has had a very positive impact on our operation.

One of the biggest benefits has been the visibility it gives us into driver behavior. We are able to quickly identify trends involving speeding, seat belt use, mobile phone use, rolling stops, and other unsafe driving behaviors. More importantly, the system gives us the information and video needed to coach drivers based on actual events rather than assumptions.

The improvement in our safety numbers has been significant. Approximately 60 days ago, we were seeing close to 90 safety events in a single day. More recently, we have had reporting periods with approximately 23 events over an entire week. That type of improvement shows us that the combination of Samsara, driver coaching, and increased accountability is working.

The camera system has also been extremely valuable when reviewing incidents. Having access to video and vehicle data allows us to determine what actually occurred and gives both management and the driver a much clearer picture of the event. In several cases, it has helped us recognize good driving as well as address unsafe behavior.

The safety scoring and reporting features have become an important part of our weekly safety program. We review the reports regularly, recognize drivers who are performing well, and identify drivers who may need additional coaching or corrective action.

Like any system, there has been a learning curve, and there are still features we continue to learn and fine-tune. However, after several months of use, Samsara has become a valuable tool for improving safety, increasing accountability, and helping us manage our fleet more effectively.

Overall, we have been very pleased with the system and, most importantly, with the measurable improvement we have seen in driver safety. Review collected by and hosted on G2.com.

We have not found anything to dislike... Review collected by and hosted on G2.com.

The live GPS view is probably the most useful part for us. Instead of asking someone where a vehicle is or trying to reconstruct a trip afterward, we can look at the system and get the information directly. Review collected by and hosted on G2.com.

The main frustration was having to follow up occasionally when we were waiting for a project or status update. It wasn't a major problem, but I would have preferred clearer updates without having to check back myself. Review collected by and hosted on G2.com.

I really like the real-time tracking features in Samsara, especially the GPS that is very accurate, which is crucial for our operations. The customization options for Idling configurations are also very helpful. Samsara's safety configurations stand out too. I also appreciate the idle efficiency metrics that show how much fuel is used when vehicles are idling. It really helps in monitoring and improving our fleet's performance. Review collected by and hosted on G2.com.

The experience for data ingestion with Samsara can be improved as it sometimes fails unknowingly, leading to pagination errors. Additionally, data loading issues occur even when there is buffer time. Another problem is with the reporting functionality, where the API presents data in a utility time zone. There's no easy time calendar filter to convert it to UTC, which makes it cumbersome as you have to manually find the local time in UTC. This creates a pretty bad user experience. Review collected by and hosted on G2.com.

I like that we can view the camera in real-time and take photos, which helps us feel inside their space. This allows me to see what the driver sees and thus optimize their day as best as possible. We do not consider switching to another service because the service they provide is excellent. Additionally, they recently did an interesting rebranding, and also included an AI assistant to help me with all the questions I have about the platform and our assets. Review collected by and hosted on G2.com.

I don't like that there is a one-minute delay in the broadcast and that I can only watch 5 minutes for free of each camera asset. I would like it to be free or at least for the available time to be increased, as it helps us with security and monitoring. Also, the initial setup is not that simple, although there are some SOPs provided by the platform, there are quite a few options that you often have to figure out on your own. However, despite all that, we consider it a TOP platform in our company. Review collected by and hosted on G2.com.

I really like the friendliness of the user dashboard. When training new users, it is easy for them to grasp the concepts and understand what needs to be done. The maintenance agenda helps keep our fleet in operating condition. Samsara has helped us stop theft of items and vehicles, as well as keep tabs on where vehicles are located 24/7. Review collected by and hosted on G2.com.

The mobile app is still in need of working faster. It often lags and does not work as well as the desktop version. It was hard at first to get everything integrated, but after some time, we were able to get it moving fluidly. Review collected by and hosted on G2.com.

Samsara provides excellent fleet visibility and real-time tracking through an intuitive interface. The platform is easy to use, reliable, and gives our team the information needed to make informed operational decisions quickly. Review collected by and hosted on G2.com.

While Samsara is a powerful platform, some advanced reports and settings can take time to learn for new users. There are also occasions where certain features require several clicks to access, but overall the system performs well and continues to improve with regular updates. Review collected by and hosted on G2.com.

The practical side of it. I don't need another complicated system demanding attention from the team. Once the relevant information is there, it is relatively straightforward to use when something needs checking. Review collected by and hosted on G2.com.

We haven't needed every part of the platform. With a specialist business like ours, there is a tendency to evaluate software against very specific requirements, so some of the broader functionality isn't particularly relevant to our day-to-day work. Review collected by and hosted on G2.com.