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RxWorks

By Covetrus®

3.4 out of 5 stars

How would you rate your experience with RxWorks?

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RxWorks Reviews & Product Details

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RxWorks Reviews (10)

Reviews

RxWorks Reviews (10)

3.4
10 reviews

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Verified User in Veterinary
UV
Small-Business (50 or fewer emp.)
"good and easy"
What do you like best about RxWorks?

its easy tio see schedule very easily mostly Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

a bit slow sometimes when loading too many things Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Enterprise (> 1000 emp.)
"Simultaneously effective and tricky"
What do you like best about RxWorks?

Great tools for management staff, works very well with the HCP system. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

Difficult to use for ordering as need to be letter for letter, can’t search for products. Would be better if a simplified version was available to non-management staff to reduce confusion. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"User Support"
What do you like best about RxWorks?

Reasonably intuitive to use. Reasonable depth of functionality Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

The support and customer service is deplorable. They do not respond to emails or phone calls and do not even get anywhere near SLA's as listed in their licence agreement. No acknowledgement when following up asking for a status update. It has been a real challenge to deal with them. Review collected by and hosted on G2.com.

Ainsley S.
AS
Personal Care Assistant
Individual & Family Services
Small-Business (50 or fewer emp.)
"Prescriptions Made Easy "
What do you like best about RxWorks?

I work in health care and this really helps streamlinethe pharmaceutical process, while ensuring the safety and privacy of our clientele. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

Not always use friendly. Takes some getting used to Review collected by and hosted on G2.com.

Allan P.
AP
Locum Veterinarian
Veterinary
Mid-Market (51-1000 emp.)
"rx works here , oz and uk"
What do you like best about RxWorks?

very good templates that ensure a full exam is done regularly Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

slow- histories and previous notes hard o find Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Enterprise (> 1000 emp.)
"Average software. "
What do you like best about RxWorks?

One of my least favorite. Not lacking in terms of range of functions. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

Rather slow compared to competitors and not always simply laid out. Review collected by and hosted on G2.com.

Verified User in Veterinary
CV
Mid-Market (51-1000 emp.)
"Very good "
What do you like best about RxWorks?

Easy to use. Easily access to everything I need. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

Nothing at all. I never had problem with it. Maybe for the research point of view could be improved since it is not possible to find patients suffering the same condition Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Small-Business (50 or fewer emp.)
"RxWorks: Flawless functionality "
What do you like best about RxWorks?

The short-cut message templates saved a tremendous amount of time. RxWorks reduced the work I'd have to normally do on another platform. Telephone Support! Patient records would also transfer automatically across devices. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

RxWorks didn't have a great design. It could have a better flow so the user can read through patient notes with ease. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about RxWorks?

Can easily see history, simple, straightforward. Can easily go back, see doses, medication and treatments. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

Customer service when there is a problem, can take time for problems to be fixed and solved. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Gets the job done"
What do you like best about RxWorks?

setting up appointment screen very flexible, easy to learn how to use the system, good internal messaging system - saves a lot of time on trying to find everyone around the building to pass on messages in person, clipboards can be configured easily to suit the Practices requirements, can choose to view patient histories either as a "rolling list" or clicking through visits, vast amount of information visible at a glance on the patient window. Review collected by and hosted on G2.com.

What do you dislike about RxWorks?

when initially learning the system, the screen was overwhelming Review collected by and hosted on G2.com.

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