# RxWorks Reviews **Vendor:** Covetrus® **Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management) **Average Rating:** 3.4/5.0 **Total Reviews:** 10 ## About RxWorks Practices that want a solution that assists in all activities that impact business success. RxWorks streamlines & simplifies business management while helping to grow practice revenue. We believe every practice has the potential to become a great business, with that in mind we designed a veterinary practice management solution that can simplify the management of your business while helping you to grow revenue and capitalise on missed opportunities. A successful veterinary business gives you the freedom to focus on what's most important to you. RxWorks is used in 19 countries by a number of the worlds best universities and largest corporate groups ## RxWorks Reviews ### 1. good and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about RxWorks?** its easy tio see schedule very easily mostly **What do you dislike about RxWorks?** a bit slow sometimes when loading too many things **What problems is RxWorks solving and how is that benefiting you?** schedule and timetableting is very good to solve ### 2. Simultaneously effective and tricky **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about RxWorks?** Great tools for management staff, works very well with the HCP system. **What do you dislike about RxWorks?** Difficult to use for ordering as need to be letter for letter, can’t search for products. Would be better if a simplified version was available to non-management staff to reduce confusion. **What problems is RxWorks solving and how is that benefiting you?** The great links with setting up healthcare plans to animal healthcare ### 3. User Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about RxWorks?** Reasonably intuitive to use. Reasonable depth of functionality **What do you dislike about RxWorks?** The support and customer service is deplorable. They do not respond to emails or phone calls and do not even get anywhere near SLA's as listed in their licence agreement. No acknowledgement when following up asking for a status update. It has been a real challenge to deal with them. **Recommendations to others considering RxWorks:** Have something written into your contract where the annual maintenance is not paid if they do not hit their SLA's. Or look at other products **What problems is RxWorks solving and how is that benefiting you?** Nothing at this stage. Even requests to chat to sales team about purchasing new modules to optimise areas have gone unanswered ### 4. Prescriptions Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Ainsley S. | Personal Care Assistant, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2019 **What do you like best about RxWorks?** I work in health care and this really helps streamlinethe pharmaceutical process, while ensuring the safety and privacy of our clientele. **What do you dislike about RxWorks?** Not always use friendly. Takes some getting used to **What problems is RxWorks solving and how is that benefiting you?** Lag time can be a problem. But organization is a benefit. ### 5. rx works here , oz and uk **Rating:** 1.5/5.0 stars **Reviewed by:** Allan P. | Locum Veterinarian, Veterinary, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about RxWorks?** very good templates that ensure a full exam is done regularly **What do you dislike about RxWorks?** slow- histories and previous notes hard o find **What problems is RxWorks solving and how is that benefiting you?** used it as a locum ### 6. Average software. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about RxWorks?** One of my least favorite. Not lacking in terms of range of functions. **What do you dislike about RxWorks?** Rather slow compared to competitors and not always simply laid out. **Recommendations to others considering RxWorks:** Lots of better alternatives imo **What problems is RxWorks solving and how is that benefiting you?** Only use it on a locum basis. Thankfully. Wouldnt be my choice of software ### 7. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2019 **What do you like best about RxWorks?** Easy to use. Easily access to everything I need. **What do you dislike about RxWorks?** Nothing at all. I never had problem with it. Maybe for the research point of view could be improved since it is not possible to find patients suffering the same condition **What problems is RxWorks solving and how is that benefiting you?** It makes everything much quicker and well organised ### 8. RxWorks: Flawless functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2018 **What do you like best about RxWorks?** The short-cut message templates saved a tremendous amount of time. RxWorks reduced the work I'd have to normally do on another platform. Telephone Support! Patient records would also transfer automatically across devices. **What do you dislike about RxWorks?** RxWorks didn't have a great design. It could have a better flow so the user can read through patient notes with ease. **Recommendations to others considering RxWorks:** Great Product! I would recommend RxWorks to other seeking out functionality and a wonderful tech support. **What problems is RxWorks solving and how is that benefiting you?** Saved time and money with this product. This product benefited the company with so many useful tech solutions for communicating to clients (reminders, within-consult topics and links), patient data (lab results, imaging), analysis of business performance, and much more. Every time that I have telephoned the support staff, my enquiry has always been dealt with very well. ### 9. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2019 **What do you like best about RxWorks?** Can easily see history, simple, straightforward. Can easily go back, see doses, medication and treatments. **What do you dislike about RxWorks?** Customer service when there is a problem, can take time for problems to be fixed and solved. **What problems is RxWorks solving and how is that benefiting you?** Links up your care plans easily and discounts. Stock take most of the time is accurate. ### 10. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2018 **What do you like best about RxWorks?** setting up appointment screen very flexible, easy to learn how to use the system, good internal messaging system - saves a lot of time on trying to find everyone around the building to pass on messages in person, clipboards can be configured easily to suit the Practices requirements, can choose to view patient histories either as a "rolling list" or clicking through visits, vast amount of information visible at a glance on the patient window. **What do you dislike about RxWorks?** when initially learning the system, the screen was overwhelming **What problems is RxWorks solving and how is that benefiting you?** Can do quite a bit of setting up procedures, in house problem solving and checking management reports. There is always a helpful staff member at the end of the telephone, when we can't work a problem out our self, and most things are rectified very quickly. ## RxWorks Discussions - [What is RxWorks used for?](https://www.g2.com/discussions/what-is-rxworks-used-for) - [Can i use this for my family](https://www.g2.com/discussions/33268-can-i-use-this-for-my-family) - 1 upvote - [View RxWorks pricing details and edition comparison](https://www.g2.com/products/rxworks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A40%3A57+-0500&secure%5Bsession_id%5D=9210adbf-e6db-4da6-9f9d-f47ac34bea08&secure%5Btoken%5D=0b606a04700fed7869794362b6d561126f3c543c145534f9e3b302c7f5328ecd&format=llm_user) ## RxWorks Features **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top RxWorks Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - 3.9/5.0 (25 reviews) - [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) - 3.8/5.0 (62 reviews)