RudderStack Reviews & Product Details

RudderStack is the leading warehouse native CDP designed to help organizations efficiently collect, unify, and activate customer data across various channels. This end-to-end solution empowers data teams to streamline their data management processes, enabling businesses to leverage insights for growth and improved customer engagement. By integrating seamlessly with existing systems, RudderStack facilitates a comprehensive view of customer interactions, which is crucial for informed decision-making. Targeted primarily at data teams, RudderStack serves a diverse range of industries, including retail, finance, healthcare, media and technology. Its user-friendly interface and robust capabilities make it suitable for organizations looking to enhance their data strategy without the need for extensive technical expertise. Key features of RudderStack include its ability to integrate with various data sources and destinations, ensuring that organizations can centralize their customer data effectively. The platform supports a wide array of integrations with popular tools and services, allowing users to connect their existing tech stack effortlessly. Additionally, RudderStack offers advanced data transformation capabilities, enabling teams to clean and enrich their data before utilizing it for analytics or marketing campaigns. One of the standout benefits of RudderStack is its warehouse-native architecture, which allows businesses to store their customer data directly in their data warehouse. This approach not only enhances data security but also provides organizations with greater control over their data. By eliminating the need for third-party data storage solutions, RudderStack helps businesses reduce costs and improve data accessibility. Furthermore, the platform's flexibility allows for real-time data updates, ensuring that teams are always working with the most current information. Overall, RudderStack is a powerful tool for organizations aiming to harness the full potential of their customer data. With its comprehensive features and focus on unifying data from various sources, it stands out in the competitive landscape of customer data platforms, making it a valuable asset for businesses looking to drive growth and enhance customer experiences. Over 30,000 sites and apps run RudderStack including Crate & Barrel, Foot Locker, Glassdoor, Stripe, Allbirds, and more. RudderStack acquired Blendo in 2020

Product Website

Seller

RudderStack

Discussions

RudderStack Community

Languages Supported

English

Product Description

An Open Source Customer Data Routing and Processing Platform to simplify data management in a secure and extensible way

Overview by

James Jasser

Pricing

Pricing provided by RudderStack.

Free

1000000 events Per Month

View More Pricing Information

RudderStack Media

RudderStack Demo - RudderStack Architecture Diagram

With RudderStack, you can build and deploy efficient pipelines that collect customer data from every app, website, and SaaS platform, then activate your data in your warehouse, business, and marketing tools.

Accelerate customer 360 by automating identity resolution and building complete profiles in your warehouse

Get Started Page in the RudderStack Dashboard

After configuring your first data source, you will see the following source details page.

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/20/2022

"Reliable CDP with great customer service"

5/5

What do you like best about RudderStack?

It has an easy-to-understand operating model of sources and destinations and several out-of-the-box integrations with common tools. Debugging with their Live View is straightforward and very helpful. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

Some documentation for less-used services is a bit difficult to follow and some of the SDKs available feel slightly clunky. Being able to configure things through code/a git repo would be amazing for things like keeping event transformations in a more viewable space. Review collected by and hosted on G2.com.

Jeffery D.

Back End Developer

Small-Business (50 or fewer emp.)

8/23/2022

"Intuitive to setup and use."

4.5/5

What do you like best about RudderStack?

Turn key connections are my favorite feature. Using out-of-the-box sources is also very useful as it cuts down our integration development for Rudderstack. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

Some custom integrations require custom development, if we could get a more flushed-out event management for custom events, that would be beneficial. Review collected by and hosted on G2.com.

Christien K.

Data Engineer

Mid-Market (51-1000 emp.)

8/26/2022

"Rudderstack Review"

4/5

What do you like best about RudderStack?

Rudderstack Transformations, they are extremely convenient with build a pipeline and making transformations on the fly. The analytics tab of active pipelines are quite good as well.

I can't compare it to competitors as I haven't used a service like Rudderstack in the past, but the user interface and customer support is quite good. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

You lack control over how certain objects are stored especially if you're storing to a place like AWS. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/18/2022

"Great product with great support"

4.5/5

What do you like best about RudderStack?

The Rudderstack dashboard is very intuitive and the implementation is very quick. We are currently going through a Marketo implementation where we are getting our product data from Rudderstack, and the team has been very supportive and available to troubleshoot/answer all questions and issues. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

I think their documentation can be improved a bit when it comes to integrations and more insight into the status of the integration (ie Is it continually updated/QA'd)? Review collected by and hosted on G2.com.

Jailson B.

Data Engenieer

Mid-Market (51-1000 emp.)

8/11/2022

"Many data sources to many destinations, no code."

4.5/5

What do you like best about RudderStack?

Need the basic code for transferring data between sources and destinations, good documentation, good support, and several SDK available. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

Maybe the API no available for Free accounts. Review collected by and hosted on G2.com.

Response from Mackenzie Hastings of RudderStack

edit

Thank you for taking the time to leave your review back in 2022 - we truly appreciate it, even if this response comes a bit later than we’d like! We’re glad to hear that you’ve found our SDKs, documentation, and support helpful in getting your data flowing easily between sources and destinations.

We also appreciate your note regarding API access for free accounts. Access and flexibility are important to us, and your feedback continues to shape how we think about platform accessibility and future improvements across all plans. Thanks again for your thoughtful input and for being part of the RudderStack community. We’d love to hear how things are going and how we can support you further.

-Mackenzie Hastings

Hugo C.

Manager

Small-Business (50 or fewer emp.)

8/23/2022

"The support is specially attentive"

5/5

What do you like best about RudderStack?

I wanted something to connect with shopify and easy to use, that's why I like it. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

It should have a chat for support, but slack also works well Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/15/2022

"Phenomenally simple and incredibly powerful."

4.5/5

What do you like best about RudderStack?

It's incredibly simple to get going and handles a huge amount of data for us. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

It's a bit technical, and the documentation doesn't always match up with the way that things work. This seems to be a symptom of a fast-moving product team. Review collected by and hosted on G2.com.

Verified User in Furniture

Mid-Market (51-1000 emp.)

7/22/2022

"Great event streaming and reverse ETL platform"

5/5

What do you like best about RudderStack?

The platform is very easy to get started with, very solid documentation and great technical resources to help troubleshoot any implementation issues. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

Sometimes it is difficult to pinpoint issues with downstream connections. Review collected by and hosted on G2.com.

Response from Mackenzie Hastings of RudderStack

edit

Thank you for taking the time to share your feedback back in 2022 - we truly appreciate it. While some time has passed, your insights are still incredibly valuable to us and we’re glad to hear that getting started with RudderStack was smooth and that our resources have been helpful along the way.

We also appreciate your feedback on the challenges with diagnosing downstream connection issues. Since your review, we’ve introduced enhancements to our observability and error reporting tools, and have also rolled out a Health Dashboard making it easy to monitor and troubleshoot data flow across destinations. Improving transparency and debugging continues to be a top priority for us.

We’d love to hear how things are going - and if there’s anything we can do to further support your setup. Thanks again for being part of the RudderStack community!

- Mackenzie Hastings

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/22/2022

"Rudderstack has been solving our demand to collect user events in a simple way."

4/5

What do you like best about RudderStack?

Simplicity in creating pipelines to collect and forward user events data into other platforms. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

Lack of different programming languages to handle transformations. Review collected by and hosted on G2.com.

Harshil S.

Technical Lead

Small-Business (50 or fewer emp.)

2/3/2022

"Great for managing multiple data pipelines"

5/5

What do you like best about RudderStack?

Very intuitive UI, a single source to send uniform data to multiple marketing, open-source very easy to integrate the SDKs, I use Braze, Amplitude, Snowflake with it, great Slack support at all times too. Review collected by and hosted on G2.com.

What do you dislike about RudderStack?

Since it's open-sourced, maybe the code quality can do better, some integrations such as Google Sheets are still poor, debugging transformations can be cumbersome Review collected by and hosted on G2.com.

Response from Mackenzie Hastings of RudderStack

edit

Thank you for your thoughtful review, Harshil, and for sharing how you’re using RudderStack alongside Braze, Amplitude, and Snowflake - we love hearing about these kinds of real-world use cases! It’s great to know our UI, SDKs, and Slack support have made your experience smooth and productive.

We also appreciate your feedback on areas for improvement. Since your review in early 2022, we’ve made significant enhancements to integration stability and invested in transformation debugging tools. We're also continuing to strengthen our open-source offering, including ongoing improvements to code quality and documentation.Your feedback plays a part in shaping these priorities, and we’re grateful for it. If you haven’t had a chance to check out the latest updates, we’d love to reconnect and walk you through what’s new.

Thanks again for being part of the RudderStack community!

-Mackenzie Hastings