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Compare RudderStack and Twilio Segment 
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At a Glance
Market Segments
Mid-Market (51.0% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Free 1000000 events Per Month
$120 Per month
RudderStack
Star Rating
(52)4.7 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Entry-Level Pricing
Free 1000000 events Per Month
Free Trial is available
Browse all 4 pricing plansTwilio Segment
Star Rating
(561)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in Real-Time Integration with a score of 9.5, allowing for immediate data updates across platforms, while RudderStack's score of 8.8 indicates it may not be as responsive in this area.
- Reviewers mention that RudderStack shines in Quality of Support with a remarkable score of 9.7, significantly higher than Segment's 8.6, suggesting that users find RudderStack more reliable when seeking assistance.
- G2 users highlight Segment's superior Data Mapping capabilities, particularly in automated mapping with a score of 8.7, while RudderStack's performance in this area is slightly lower, indicating a potential gap in efficiency for users needing automated solutions.
- Users on G2 report that RudderStack offers a more favorable Entry Level Price with a free tier, making it accessible for startups and smaller businesses, whereas Segment starts at $120 per month, which may be a barrier for some users.
- Reviewers mention that Segment's Data Enrichment features score 8.6, providing robust options for enhancing data quality, while RudderStack's score of 8.0 suggests it may not offer the same level of depth in this functionality.
- Users say that Segment's Ease of Setup is rated at 8.5, which is lower than RudderStack's 9.0, indicating that users may find RudderStack easier to implement and integrate into their existing systems.
Pricing
Entry-Level Pricing
RudderStack
Free
Free
1000000 events Per Month
Best for startups and small teams who need to stream event data
- 15+ SDK sources
- 180+ cloud destinations
- Warehouse Destinations
Twilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
RudderStack
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
9.1
48
8.9
426
Ease of Use
8.9
49
8.7
428
Ease of Setup
8.9
37
8.5
244
Ease of Admin
9.3
34
8.9
237
Quality of Support
9.6
47
8.6
367
Has the product been a good partner in doing business?
9.5
35
8.8
225
Product Direction (% positive)
10.0
45
8.3
386
Features by Category
Data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Analytics
5.7
5
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diverse Extraction Points
Not enough data
Not enough data
Administration
9.3
5
8.6
86
Not enough data
8.2
68
8.6
6
8.7
77
6.3
5
8.0
85
Management
9.0
5
8.2
43
8.3
5
8.5
52
9.3
5
8.6
49
6.9
6
8.1
48
8.3
5
8.6
46
Compliance
9.3
5
8.9
96
8.3
6
8.7
80
Not enough data
8.8
85
9.3
5
8.7
83
Security
8.9
6
9.0
56
8.7
5
8.4
54
Not enough data
8.9
50
Data Quality
9.2
6
8.7
99
10.0
6
9.1
98
10.0
5
9.3
98
Maintainence
9.3
5
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
15
8.5
142
|
Verified
8.7
15
8.7
146
|
Verified
6.9
14
Feature Not Available
8.5
14
8.6
138
|
Verified
Intelligence
6.0
12
8.0
122
|
Verified
5.2
10
6.9
85
|
Verified
5.2
10
Feature Not Available
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Not enough data
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
Development
8.8
8
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration Options
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Deployment
Not enough data
Not enough data
Not enough data
Not enough data
Development
8.9
6
8.9
47
6.3
5
8.1
39
Management
6.0
5
8.0
46
7.7
5
8.6
43
Integration Options
6.0
5
8.4
23
6.3
5
8.4
23
7.7
5
8.8
39
5.7
5
8.5
20
Data Management
8.3
10
7.9
7
7.8
10
8.1
7
7.7
10
6.7
7
8.7
10
8.1
6
7.2
10
6.9
6
Functionality
7.4
9
8.3
7
9.0
10
7.6
7
7.0
9
8.7
5
9.2
11
7.8
6
9.5
10
8.7
5
9.5
11
8.3
5
8.1
9
6.9
6
Security
9.4
9
8.3
5
8.3
9
7.7
5
Generative AI
6.0
5
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
RudderStack and Twilio Segment are categorized as Data Governance, Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Unique Categories
Twilio Segment is categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), and Data Privacy Management
Reviews
Reviewers' Company Size
RudderStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.6%
Information Technology and Services
9.8%
Retail
7.8%
Hospital & Health Care
7.8%
Furniture
5.9%
Other
49.0%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.8%
Alternatives
Discussions
RudderStack has no discussions with answers
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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