I love the Slack integration in reviewflowz. It makes it incredibly easy for our team to see all the reviews, engage with them, and respond directly within Slack. This integration streamlines communication and ensures that everyone on different teams can access and discuss reviews efficiently. Additionally, I appreciate the personal involvement of the CEO, Axel, who is incredibly responsive. His engagement in answering questions, troubleshooting issues, and helping set up our account has been exceptional, ensuring that we leverage the platform in the best possible way. The initial setup of reviewflowz was very easy, contributing to a seamless transition and efficient use of the tool. This user-friendly setup and responsive customer support significantly enhance our experience with the product. Review collected by and hosted on G2.com.
For a company with a lot of locations and multiple records, such as having Google and Yelp accounts for each location, the cost of using reviewflowz can become quite expensive. This is due to being charged for each review profile separately. For instance, with 18 locations and tracking both Google and Yelp for each, it results in 36 review profiles. Review collected by and hosted on G2.com.