Revenue.io Reviews & Product Details

I have used Revenue.io for over a year and have found it easy to integrate into my daily activities. Its many features allow me to quickly maneuver from contact to contact and the integration with Outlook is invaluable. Review collected by and hosted on G2.com.

I would like to see the process to modify an email template made easier. Review collected by and hosted on G2.com.

Ability to seamlessly connect with any CRM software like Salesforce and Leadsquared and its ability to effectively store call logs, recordings and connectivity data, on board debug feature Review collected by and hosted on G2.com.

The only issue with revenue.io, if I am being more specific, the dialer RIngDNA is that it occasionally crashes in between calls. This was a bug related issue and I hope it will get fixed asap. Review collected by and hosted on G2.com.

Revenue.io is easy to use, is extremely helpful when reviewing calls for compliance and training, and makes it easy to find the student's account in Salesforce. I also like the upgraded add-on of Conversation AI, which gives a transcript. That makes it very easy to identify areas of the call that need attention. Review collected by and hosted on G2.com.

Overall I do not have any dislikes for the system. It seems like calls get cut off occasionally, but I'm not sure if that has anything to do with the Revenue.io system. Review collected by and hosted on G2.com.

It's very reliable. It rarely suffers from any technical hiccups, and if it does, they are resolved quickly. Updates, metrics, etc, are done in real-time. It's a very intuitive system. I've had no issues with the tool and for someone who uses it constantly throughout the day it's a relief to work with such a consistent app. Review collected by and hosted on G2.com.

Sometimes there is a small lag when I am using it but it's likely more me being impatient than anything. Review collected by and hosted on G2.com.

Revenue.io has a wide product range that allowed us to consolidate our "tech stack" instead of having to piece meal together several different platforms and their respective integrations. It creates a more smooth process when most of our data is following from one system. Review collected by and hosted on G2.com.

While their support team is extremely responsive and helpful, they do take longer to triage and find solvency than other vendors I have worked with in the past. Review collected by and hosted on G2.com.

It's comprehensive, intuitive, and easy to use. Once it's been set up, it allows for a near seamless enablement for AE's to conduct business. Review collected by and hosted on G2.com.

The reporting aspect needs improvements. Email open and reply rate is unreliable yet that is also seen as a key indicator of performance within reporting. Review collected by and hosted on G2.com.

I like the simplicity of RingDNA. You are always able to do your job, call leads from all over the world, and never feel like you are lost in a non-user-friendly interface. RingDNA also has a great connection with SalesForce, which is super helpful. Review collected by and hosted on G2.com.

Some improvement points that I would like to give:

- When we are using a queue with other BDRs, there is no way of knowing that another person has picked up a missed call. Because of that, keeping track of missed calls and then ringing them back is becoming more complicated than what it should have been. It would be great if there is a way to see when someone else picks up a call from within the same call queue.

- You can't add a voicemail from an MP3 file. Currently, the only way to add a voicemail to send to a lead is by recording it yourself, whereas it would be convenient to be able to upload it directly from an MP3 file. Review collected by and hosted on G2.com.

I like that it is linked to my email so I cannot miss messages from students. It integrates very nicely with our salesforce for accurate records of conversations. Very user-friendly and easy to work with. Review collected by and hosted on G2.com.

Wish there was an app version for an easier experience when responding on a mobile device. I find it hard to accept phone calls on the web version used on mobile devices. Review collected by and hosted on G2.com.

It integrates with all our apps, like Salesforce and OKTA. Making notes, creating tasks and events directly from the calling page is also super convenient! It also logs your previous calls made and even records them automatically to be able to review them at a later stage. Review collected by and hosted on G2.com.

Hard to find downsides. I do have have a suggestion for improvement: this would be to allow the user to call back missed call numbers directly from the call history page. At the moment you have to click an arrow to enter the call page then you can call. It would save a lot of time if you just click the number on the call history page, and it calls them. Review collected by and hosted on G2.com.

Support I received from the team who fielded all my questions in a friendly manner. Review collected by and hosted on G2.com.

Not much at this time. I feel like it is a comprehensive solution. Review collected by and hosted on G2.com.