Revenue.io Reviews & Product Details

The product was extremely easy to configure and get up and running. It is very user friendly and intuitive and making configuration changes on the fly is very easy. Being able to clone workflows and call queues, makes creating new call flows a breeze! We are using RingDNA as a call center phone system and it is much more stable than our previous phone system. A significant decrease in dropped calls! Review collected by and hosted on G2.com.

The RingDNA dashboard needs work. Needs to be able to be customizable for adding columns to the dashboard to see metric data side by side. Not being able to see daily average call times on the dashboard as well as an administrator being unable to log an agent out remotely is a problem. If an agent forgets to log out at the end of his shift, they will continue to receive calls and the only way to combat that is to remove the agent from the call queue completely. The canned reports need to be able to be customizable or have give the ability to company administrators to customize those said reports. Adding columns or changing date parameters as well as queue parameters would go a long way towards providing useful reporting out of the box. The ability to have calls and voicemails go to the longest waiting agent needs to be enhanced. Having Simulring is great in a sales environment but for a call center, the ability to evenly distribute the work would be a nice feature. Review collected by and hosted on G2.com.

Very easy to use and integrate it with Salesforce, its features and advantages are very feasible and adaptable, you can text also and the client can easily book your calendar which you can also integrate into your Google calendar. Review collected by and hosted on G2.com.

nothing as such, to dislike about the product Review collected by and hosted on G2.com.

It comes with multiple important features and provides the most efficient performance. We have been using it daily for call conversations and I would like to share that it works brilliantly. The best thing about this software is the 'call queue' features through which we can keep a track of pending calls. Review collected by and hosted on G2.com.

Sometimes, we can't hear incoming calls' volume even when we have the headphones connected with the system and we are working on anything else. Apart from that, it makes the system slow sometimes. It is hard to work on this software when we have HDD PCs. They can include some features like routing the clients of different languages (Spanish, French, etc) directly to the native speaking agents. Review collected by and hosted on G2.com.

I am so excited about what Revenue.io is doing for my sales team! Guided Selling helps our reps stay organized, on top of tasks, and establish an outreach cadence to maximize our opportunities. Sequences in particular have really opened up an avenue for us to have more organization and automation in our daily processes. The integration with RingDNA has allowed better visibility as a leader into key metrics that drive our overall performance (dials, emails, talk time, etc.). Moments allows our reps to respond to key phrases, answer questions, and combat questions in a quick fashion. And ConversationAI gives me as a leader insights to offer insightful coaching.

Implementation was a very positive experience with the Rev.Io team and even with me as the team lead being out for 12 weeks, they got our reps up and running and engaged in the products in a short time span and offered so much support, follow-up, and ongoing training. Review collected by and hosted on G2.com.

We are still working through some of the reporting features and building out dashboards in Salesforce to provide real time metrics. Not a dislike, but just a piece that is taking more time to utilize as we'd like. Review collected by and hosted on G2.com.

Guided selling has been great! I love how easy the sequences are to create and how much data we can pull to see how effectively our different sequences drive engagement. We also use the dialer and Queues and Call Flows, which helps keep our teams' lead distro equitable. Review collected by and hosted on G2.com.

We have some issues with the dialer and our Queues, but the support team and our Customer Success Manager (Shout out to G) have been great at helping us troubleshoot and navigate the issues. I will say some issues have never been resolved, but the support team keeps open communication, and sometimes the issues only pop up occasionally, making it hard to isolate. Review collected by and hosted on G2.com.

I've been using Revenue.io for our business communication needs for the past few months, and overall, it's been a reliable and efficient platform. The user-friendly interface makes it easy for our team to set up and manage calls, messages,

Definitely a must have for your business communication Review collected by and hosted on G2.com.

No dislike as of this moment

Everything has been good with no issues

Thank you 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 Review collected by and hosted on G2.com.

Dialer is easy to use for all internal teams but I think the part that shines the most is their customer service. Andrew on their team is always super helpful in case we do run into any issues. Their service is prompt and can be counted on to resolve issues quickly. Review collected by and hosted on G2.com.

Sometimes the dialer does give issues sporadically to different team members. Usually is resolved by closing out the dialer and restarting it. Doesn't happen too often but does occasionally. Other than that no big issues. Review collected by and hosted on G2.com.

I use RingDNA to communicate with students, and by using this product, I can protect my cell phone from getting calls. The plugin on Google is very quick to install, and the app works well. The call quality is always good, and being able to call or text my students while I'm working is handy. Review collected by and hosted on G2.com.

The app allows transcription of voicemails, so if I can't listen to a call, I can read the message instead, but the transcription isn't as accurate as you might hope, especially if someone has an accent. Usually, you can make sense of it and even get a good laugh, but it is a feature that is helpful yet in need of some improvements. Review collected by and hosted on G2.com.

It helps me grow my pipeline efficiently and seamlessly. It is one of the best sales engagement platforms, if not the best. I like the fact that it has sales coaching as well. I mainly use RingDna to engage with customers; it integrates seamlessly with Salesforce, and features like Local presence, Voice mail drop, calendar integration and zoom integration help make my work flow super smooth. Review collected by and hosted on G2.com.

Sometimes I face issues with Ring Dna; It hangs when I use it continuously, I have to close it and restart the application. This occurs multiple times a day and usually fixes itself once I restart the app. Apart from this, everything else is good. Review collected by and hosted on G2.com.

We implemented Revenue.io about one year ago, which has helped our outbound sales team achieve a higher volume of quality touchpoints, resulting in more deals in our pipeline. We can now provide coaching on calls, leverage Moments to guide our reps through complex conversations and use Guided Selling to keep the team organized through their various tasks. Review collected by and hosted on G2.com.

We have had nothing but a great experience with the Revenue.io tool. Review collected by and hosted on G2.com.