# RetentionForce Reviews **Vendor:** Retentionforce **Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About RetentionForce RetentionForce is an all-in-one marketing software for small and medium businesses. The state-of-art marketing solution uses conversational technologies/chatbots in Facebook Messenger. The software helps to attract, engage and retain clients via the loyalty program, referral program, customer reviews and feedback collection tool, SMS and Messenger marketing, marketing automation, and more. The result-oriented platform is incredibly easy-to-use, but at the same time it covers all the main marketing needs of the small and medium businesses, that heavily depend on repeat customers RetentionForce minimizes the manual work needed with set it forget it automations and ready to use content templates making it perfectly suitable for small businesses’ needs. The system combines 10 tools that seamlessly and automatically work together specifically designed for online and offline businesses. The platform is highly customizable; the businesses can choose to use either of the features or integrate the entire system of powerful marketing tools for sustainable growth. Start from a free plan, and continue to grow with RetentionForce plans and packages, as we have the right solution for every stage of your business. ## RetentionForce Reviews ### 1. The best way to keep track of everything!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about RetentionForce?** I love how easy they make this to keep customers coming back. The referral rate is great as well. We've been very pleased with results. I love that they help us make clients feel special by remembering birthdays too. **What do you dislike about RetentionForce?** It's a little pricey but it does pay for itself! **What problems is RetentionForce solving and how is that benefiting you?** Retention rates have been amazing. ### 2. Very easy customer retention software **Rating:** 4.0/5.0 stars **Reviewed by:** SABA M. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about RetentionForce?** Very efficient and easy to use, easy to manage customer retention for salon's and spa. It's a crm solution. It rewards client loyalty. **What do you dislike about RetentionForce?** Hard to find any dislike in this good work. Keep the customer support going more stronger. **Recommendations to others considering RetentionForce:** Retention force is the best maketing solution available, it's very easy to use, it's user friendly, collect feedback from customer, rewards client loyalty, Best crm solution. It's makes the salon business so easy to handle. **What problems is RetentionForce solving and how is that benefiting you?** It is user friendly, and very easy to use, rewards for clients loyalty, and collect feedback from everyone with platform which everyone use like Facebook etc. ### 3. Effective and very easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2020 **What do you like best about RetentionForce?** Best marketing solution for salon and spa, user friendly, which helps in retention of customers. Effective and very easy to use **What do you dislike about RetentionForce?** There are no such dislikes as for me, they should maintain their customer support team for hassle free operations. **What problems is RetentionForce solving and how is that benefiting you?** It works on Facebook Messenger so there is no need of installing another app, Very easy to use, and their loyalty programs helps in retention of customers. It is a CMR solutions. ### 4. Very effective and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ashot P. | Co-founder, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about RetentionForce?** User friendly, multi-functional, great database and very fast customer support. **What do you dislike about RetentionForce?** Overall everything is fine, in case of any problems we always find very fast solution! **What problems is RetentionForce solving and how is that benefiting you?** First of all the bonus system and the memberships, always in contact with the customers. **Official Response from Lilit Nersisyan:** > Thanks for the review Ashot, Thai Home is one of our most valued partners! ## RetentionForce Discussions - [What is RetentionForce used for?](https://www.g2.com/discussions/what-is-retentionforce-used-for) - [View RetentionForce pricing details and edition comparison](https://www.g2.com/products/retentionforce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A59%3A38+-0500&secure%5Bsession_id%5D=b4b210d4-8fe9-43da-b40b-8da044022cfb&secure%5Btoken%5D=0e982bd1e1b65c07b26904c9e23c2c2227e3f4d04985aa0660c8aeb49f959610&format=llm_user) ## RetentionForce Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends ## Top RetentionForce Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (489 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews)