--- title: Retell AI Reviews meta_title: 'Retell AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2638 reviews by the users' company size, role or industry to find out how Retell AI works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2638 scale: '5' date_modified: '2026-09-14' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Retell AI Reviews **Vendor:** Retell AI **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.8/5.0 **Total Reviews:** 2,638 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Retell AI Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. ## Retell AI Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users highlight the **ease of use** of Retell AI, appreciating its user-friendly interface and straightforward setup. (494 reviews) - Users appreciate the **ease of use and simplicity** in Retell AI, making it accessible for all skill levels. (144 reviews) - Users appreciate the **simple and clean UI** of Retell AI, making setup and use quick and intuitive. (142 reviews) - Users appreciate the **seamless integrations** of Retell AI, enhancing automated workflows and operational efficiency significantly. (119 reviews) - Users appreciate the **easy-to-use interface** of Retell AI, making integration and navigation simple for everyone. (112 reviews) - Users appreciate the **easy integrations** of Retell AI, which enhance automation and customization with third-party voice providers. (99 reviews) - Users find the **setup process incredibly easy** and user-friendly, enhancing the overall experience with Retell AI. (95 reviews) - Customizability (90 reviews) - Efficiency (82 reviews) - Easy Setup (75 reviews) **What users dislike:** - Users are frustrated by the **missing features** , such as agent limits and international number support, hindering usability. (116 reviews) - Users find the **cost per call** for Retell AI to be on the higher side, impacting their experience. (87 reviews) - Users find the **steep learning curve** of Retell AI challenging, especially without a technical background or proper guidance. (80 reviews) - Users find the **limited features** of Retell AI restrictive, especially lacking SIP trunking integrations and testing options. (66 reviews) - Users experience a **poor understanding** of Retell AI’s features, finding the setup process confusing and redundant. (64 reviews) - Inaccuracy (58 reviews) - Users experience **integration issues** with Retell AI, particularly with third-party tools and SMS setups being complicated. (49 reviews) - Complexity (40 reviews) - Limited Language Support (40 reviews) - Users wish for more **customization options** , particularly to enhance the male voice features in Retell AI. (37 reviews) ## Retell AI Reviews ### 1. it's been a great experience so far but a lot still needs to be done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 26, 2026 **What do you like best about Retell AI?** The ai agents and the voice and the call functions **What do you dislike about Retell AI?** i really like it but the only problem is with the outbound call section like i just came to the us for the first time on a vacation trip and heard about retell ai and i said let me test it out because i usually use eleven lab for agents and i recently started having problems with their ai agent tool's so when i heard about retell i was having a little bit of hope but when it came to to giving my agent a number i used Twilio then the worst happened i had to do a verification before i am going to be able to do any outbound call with my agent and i truly understand why that is needed and i have no issues with with it at first until i checked for my country and didn't see it so i just accepted my faith and let it be. **What problems is Retell AI solving and how is that benefiting you?** outbound call and having to call manually it solves that problem but... ### 2. Powerful and Reliable for AI Phone Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** What I like most is the low latency and how natural the voice interactions feel. It makes building real time AI phone agents actually practical for real businesses. The API is clean, flexible, and integrates well with tools like Twilio and custom workflows. It gives developers serious control while still being fast to deploy. **What do you dislike about Retell AI?** Handling edge cases in real production environments still requires a lot of manual tuning. Things like interruption handling, noisy callers, or unexpected user responses can break flows unless you design carefully. It would help to have more built in guardrails or pre built templates for common business use cases like appointment booking, lead qualification, or call transfers. More advanced debugging and analytics tools for call behavior would also make scaling easier **What problems is Retell AI solving and how is that benefiting you?** Retell AI is solving the problem of missed inbound calls and inconsistent customer handling for small and mid sized businesses. Many businesses lose revenue simply because they cannot answer every call, especially after hours. Using Retell, I can deploy AI phone agents that respond instantly, qualify leads, book appointments, and capture information 24 7. This improves response time, increases conversion rates, and reduces the need for additional staff while keeping the experience professional and scalable. ### 3. better than other ai agent software . seamless creation og ai agent workflow ,very handy and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 15, 2025 **What do you like best about Retell AI?** the prompt part are best.dont need to create a proper worklflow instead give just proper prompt in detail **What do you dislike about Retell AI?** User interface / usability limitations Some users feel the UI is not polished enough, or that visual tools (drag-and-drop, sandboxing) are lacking. synthflow.ai Latency / performance / reliability issues There are reports of occasional lag, delays or hanging—especially under more complex workflows or heavier traffic. Steep learning curve / technical overhead Because many of the more powerful features (prompt chaining, fallback logic, integrations) require using APIs or SDKs, non-technical users might struggle. voiceagenthq.com Limited customization or missing features Some users wish for better support of text messaging, stronger voice cloning, more built-in tools (like ‘test custom function’), or more robust control in the dashboard **What problems is Retell AI solving and how is that benefiting you?** Retell AI solves the problem of handling large volumes of customer interactions by providing scalable, human-like AI voice agents that work 24/7. It reduces the need for repetitive human work, improves response speed and consistency, and integrates with knowledge bases for accurate, real-time information. This helps businesses save costs, boost customer satisfaction, and ensure no calls or leads are missed — ultimately making communication faster, smarter, and more efficient. ### 4. Powerful and reliable AI voice platform for real-world use **Rating:** 4.5/5.0 stars **Reviewed by:** Osman A. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 12, 2026 **What do you like best about Retell AI?** Retell AI makes it easy to build production-ready voice agents with low latency and strong call quality. The webhook system and dynamic variables make integration flexible and scalable. **What do you dislike about Retell AI?** Pricing can become expensive at higher call volumes, and outbound call limitations depend on number configuration. More detailed analytics and clearer documentation for advanced use cases would improve the experience. **What problems is Retell AI solving and how is that benefiting you?** Retell AI helps us automate inbound and outbound calls for appointment-based businesses. It reduces missed calls, lowers operational workload, and converts phone conversations into structured data we can analyze and act on. ### 5. I believe that this solution should become the basis of all modern call centers. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 28, 2026 **What do you like best about Retell AI?** Easy to configure connection to SIP telephony. Easy to build agent logic. Ability to connect to external solutions via API **What do you dislike about Retell AI?** Lack of ability to select server location to ensure connection speed. Lack of access to outgoing call logs (in a situation where an agent tries to make a call, but there is nothing in the logs on the incoming server, this significantly speeds up problem finding and makes setup easier). **What problems is Retell AI solving and how is that benefiting you?** 24/7 customer communication. Answers to customer questions. Appointment booking. ### 6. Fantastic, Easy, and Intuitive to Setup and Use **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Founder/Systems Software Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 23, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Retell AI?** It just works. It has everything you need in terms of great intuitive UI, easy call flow setup, good call hand offs, great API's for developers, and clear billing costs. I have tested out more than a few platforms, and Retell is by far the most complete and highest quality platform. They have a huge selection of voices to choose from, excellent call flow diagrams, great examples, and awesome post processing of call transcripts. **What do you dislike about Retell AI?** I wish they had better text messaging support. I want to send myself a text message summary for calls that are marked as need urgent follow up. **What problems is Retell AI solving and how is that benefiting you?** It brings Voice AI into the real world, not just as an online web app. My elder customers can easily dial in and get their problems solved. ### 7. The perfect balance between simplicity and flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 21, 2026 **What do you like best about Retell AI?** I love the user interface, the simplicity of it, and the complexity of flows you're allowed to build. I also like a lot the customization features for each agent, like background noise, responsiveness, and stuff like that, because it allows the agent to look a lot more real. I also love the testing feature with chat because it allows you to test your agent without consuming credits. **What do you dislike about Retell AI?** The unavailability for international numbers and having to port international numbers with techniques with SIP truking and systems like that. **What problems is Retell AI solving and how is that benefiting you?** Is allowing me to build custom agents that answer to missed calls and increase the revenue without doing any additional marketing or stuff like that. ### 8. Don't Waste Your Time On Other Voice Platforms. Use Retell❤️ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 22, 2026 **What do you like best about Retell AI?** Mainly, the feature I liked in Retell is the conversational flow to build production-grade Unbreakable Outbound agents for real estate businesses. **What do you dislike about Retell AI?** Retail AI don't have more regional languages, that's the part I disliked **What problems is Retell AI solving and how is that benefiting you?** As an AI agency owner, I can easily build voice agents and show demos And fine tune to production gate systems and Agents easily by using Retail. There are so many features that I love about retell AI. ### 9. Cutting edge tool for AI agent development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** The interface is easy to navigate. I particularly like the fact that Retell already has some integrated functions like book_appointment that one can easily leverage **What do you dislike about Retell AI?** I wished more functions were already added such as those to modify or cancel appointments. **What problems is Retell AI solving and how is that benefiting you?** Creating voice agents for my customers has been the greatest benefit. This tool makes that process extremely easy compared to others in the same category. Keep up the good work and keep making it simpler. ### 10. Rapid spin-up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 13, 2025 **What do you like best about Retell AI?** The ability to build complex and powerful workflows with Retell AI in a very short period of time is amazing. I was tearing my hair out with Google Conversational Agents, spending hours with very little results. With Retell AI, it took me minutes to quickly surpass the results I was getting with Google CA. **What do you dislike about Retell AI?** The API documentation could be a bit better. There are some gaps as far as examples and certain capabilities that can be done via the UI that cannot be done via API (e.g., create a Folder and/or change the Folder in which an Agent is kept). **What problems is Retell AI solving and how is that benefiting you?** It's far too time consuming to wire up voice agents by oneself and orchestrate workflows. All the tech exists to do amazing things, but this is the only platform I've found that makes using all said tech turn-key. ### 11. Two years In and still the best in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 14, 2025 **What do you like best about Retell AI?** The accuracy, natural tone, and smooth conversation flow are unmatched, it feels genuinely human. Latency is impressively low, so interactions happen in real time without awkward pauses. The platform is intuitive, easy to set up, and adapts seamlessly to different industries. I especially appreciate how it helps small businesses sound professional, engage customers effectively, and save hours of manual work. **What do you dislike about Retell AI?** I can only add members as an admin to the workspace — there’s no option to grant members limited access or custom roles. Also, the workspace infrastructure could be improved, so let's say if an account has 20+ workspaces, there’s no search function, so you have to scroll to find them. **What problems is Retell AI solving and how is that benefiting you?** We use Retell AI to help service-based small businesses stop losing money on missed calls and slow follow ups. No more clunky keypads or long hold times & callers can just talk like they would to a real person. It books appointments right away, answers questions, and follows up instantly, so leads don’t slip through the cracks. Our clients don’t have to hire extra staff just to answer phones, and their customers get a fast, friendly experience every time. ### 12. The industry standard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Retell AI?** It is not only simple, it delivers the best results and the most consistently **What do you dislike about Retell AI?** With the right resources and guides, you can make industry standard and pioneering voice and chat agents, but with the lack of social media or texting application (Whatsapp, telegram, instagram), it's use cases are limited. **What problems is Retell AI solving and how is that benefiting you?** Automating lead funnel conversion and optimisation ### 13. Opening opportunities you would never think of **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 18, 2026 **What do you like best about Retell AI?** The ability build something that can save our most important gift....Time **What do you dislike about Retell AI?** We don't have a frontend dashboard that we can send to clients so that each client has their own overview of calls their assigned agents has used. **What problems is Retell AI solving and how is that benefiting you?** Creating opportunities to start an business that helps my clients retain potential warm leads. ### 14. Finally a voice AI that actually sounds human **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Retell AI?** I've tested a bunch of voice AI platforms, and Retell AI is honestly one of the best. The latency is low, the voices sound natural, and the setup is straightforward. I've deployed it for client projects and the call quality consistently impresses people who don't even realize they're talking to an AI. Would definitely recommend it to anyone building voice agents. **What do you dislike about Retell AI?** nothing to be honest till now just one thing that there are very lees options to hoose from in voice **What problems is Retell AI solving and how is that benefiting you?** Appointment booking ### 15. Less Cost Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 13, 2026 **What do you like best about Retell AI?** SO i like the easy UI of the retell ai and it is very good **What do you dislike about Retell AI?** Nothing but just i want to say that when we addd the call widget to the website then it cannot add it properly **What problems is Retell AI solving and how is that benefiting you?** Many problems like miss calls and leads capturing ### 16. Good Conversational AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 12, 2026 **What do you like best about Retell AI?** Its Conversational Agent is the best, IT allows us to talk to the users even in regional languages **What do you dislike about Retell AI?** Workflow part of the Retell AI can be made useful with additional functionality lacking right now **What problems is Retell AI solving and how is that benefiting you?** The problem related to the Staffing and Recruiting ### 17. Wonderfully more human thank AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 13, 2026 **What do you like best about Retell AI?** Retell AI is easy to use and also integrate **What do you dislike about Retell AI?** I find it difficult to delete a phone number or cancel a subscription **What problems is Retell AI solving and how is that benefiting you?** Appointment booking, Voice guide through call. I use Retell to solve some of these problems and earn income ### 18. Best AI for human like voice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 23, 2026 **What do you like best about Retell AI?** Background noise functionality and human like voice **What do you dislike about Retell AI?** Its not supporting all countries over the world , I mean Numbers. **What problems is Retell AI solving and how is that benefiting you?** I have created my own saas app using retellai and it is solving people problem. ### 19. This is the best AI Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 17, 2026 **What do you like best about Retell AI?** You provide an easy way to get AI Receptionist set up. **What do you dislike about Retell AI?** I don't like that you can't find out how to cancel a phone number and phone number service. **What problems is Retell AI solving and how is that benefiting you?** It is helping me understand AI better. ### 20. MVP in minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 25, 2026 **What do you like best about Retell AI?** Good and intuitive interface, well documented, has API, easy to integrate to other systems **What do you dislike about Retell AI?** No built-in white labeling solutions, partner solutions have limited functionality. **What problems is Retell AI solving and how is that benefiting you?** Answering service with deep integration to PSA ### 21. After exploring and using it, I do not think so to even look at its competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 14, 2026 **What do you like best about Retell AI?** Custom functions and webhooks and statistical data of calls. **What do you dislike about Retell AI?** It does not support outbound calls in Pakistan. **What problems is Retell AI solving and how is that benefiting you?** It is more than a voice agent, I mean it automating all relevant tasks to voice agents as well. ### 22. Good Voicebot With AI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 17, 2026 **What do you like best about Retell AI?** I can easily create a workflow with external service integration **What do you dislike about Retell AI?** I cannot control how much credit I want to spend **What problems is Retell AI solving and how is that benefiting you?** I can build interactive phone systems connected to external services that enhance user interaction. ### 23. the best ai voice agent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 18, 2026 **What do you like best about Retell AI?** begginer friendly, very easy to understand **What do you dislike about Retell AI?** there is no french natural voice, all voice model sound english accent **What problems is Retell AI solving and how is that benefiting you?** no code backgound, helping non developpers be able to build their own agent without code ### 24. An invaluable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 19, 2025 **What do you like best about Retell AI?** Retell allows us to do version releases overnight with a small team. My clients love our voice AI. **What do you dislike about Retell AI?** It could be better documented, but that's just a nit. I do wish I could have client dashboards so I didn't have to build one. **What problems is Retell AI solving and how is that benefiting you?** Most competitors can't turn new releases for two weeks. We turn ours in 24-48 hours, fully tested and QA'd. This allows me to tune the agent to my clients needs with very little cost. I would like to be able to use different LLM's in different nodes to optimize costs. ### 25. Retell AI brings from the power of the ChatGPT to voice contacts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 18, 2026 **What do you like best about Retell AI?** It is easy to create a voice agent that is highly intelligent by using AI to look at a knowledge base and quickly and accurately. **What do you dislike about Retell AI?** Would like more features built into the platform instead of having to use a MCP. Like ability to easily send a text after a call is received with a summary of a call. **What problems is Retell AI solving and how is that benefiting you?** Ability to book a google calendar appointments and answer questions about services ### 26. The best voice platform out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 10, 2026 **What do you like best about Retell AI?** What I like most about Retell AI is how quickly I can deploy natural-sounding voice agents with reliable call performance and flexible integrations. **What do you dislike about Retell AI?** I dislike that Retell AI doesn’t offer multiple STT transcriber options, which limits flexibility when optimizing accuracy for different use cases and call conditions. **What problems is Retell AI solving and how is that benefiting you?** Retell AI solves the need to build voice AI infrastructure from scratch, allowing me to launch production-ready voice agents quickly with everything already built in. ### 27. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 15, 2026 **What do you like best about Retell AI?** Very helpful. Many different options to try it out **What do you dislike about Retell AI?** Sometimes the AI sounds clearly like its AI. Also, only one calendar feature is available by standard. **What problems is Retell AI solving and how is that benefiting you?** Helping contact my clients leads faster ### 28. i had an amazing experience with retell ai **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Import and Export **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 21, 2026 **What do you like best about Retell AI?** the quality of the voice is the best thing about retell **What do you dislike about Retell AI?** we need the cancel appointment function for retell **What problems is Retell AI solving and how is that benefiting you?** it can answer any call immediately that's the best ### 29. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 14, 2026 **What do you like best about Retell AI?** the latency and the variety of llms and country codes availability **What do you dislike about Retell AI?** the fact that they don't provide an interface agency's can use for their clients **What problems is Retell AI solving and how is that benefiting you?** appointement setting and lead qualification ### 30. AI agents that get the job done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 12, 2026 **What do you like best about Retell AI?** Seamless integration and setup with APIs **What do you dislike about Retell AI?** I need to adjust the speed of responses and cannot locate the setting **What problems is Retell AI solving and how is that benefiting you?** It is like having an extra person when you are busy ### 31. you can trust retell anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** the flexibility it provides between the models to choose **What do you dislike about Retell AI?** can not delete the single call log from the call history **What problems is Retell AI solving and how is that benefiting you?** it helps in customer support and as a booking agent ### 32. IT GREAT I SWEAR THIS IS GOING TO CHANGE THE GAME **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 16, 2026 **What do you like best about Retell AI?** the control over your voice agent and the different models you can use **What do you dislike about Retell AI?** There isnt an option for bidirectional, expressive, or duplex speech **What problems is Retell AI solving and how is that benefiting you?** Outbound Calling for sure ### 33. 100% easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** the paltform is simple, gives good results **What do you dislike about Retell AI?** still my country numbers are not avalible and second urdu language is not properly supported **What problems is Retell AI solving and how is that benefiting you?** Automating leads and compling costumer decisions fast ### 34. This is the best AI Calling on the market in 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Vaughan R. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 11, 2025 **What do you like best about Retell AI?** I have been able to provide a good solution to my customers because of the ability that Retell AI has to integrate through the use of its API’s. I am building a good business around this. **What do you dislike about Retell AI?** The only thing that I would dislike is that they have not provided a whitelabel solution. **What problems is Retell AI solving and how is that benefiting you?** It is able to make thousands of calls in a lot shorter period that any human could do. It is something that can be scaled up or down accordingly. ### 35. It function really well, I had no problems so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 04, 2025 **What do you like best about Retell AI?** It is quick and easy to setup an AI, but with a lot of functions to configure it to my needs. **What do you dislike about Retell AI?** The main drawback is that RetellAI doesn’t offer as many functions or configuration options as Vapi. For example, in Vapi I can use SSML (Speech Synthesis Markup Language) to control how the AI pronounces and reads text. RetellAI doesn’t support SSML, which creates significant problems for me, since the speech AI often mispronounces certain things in Spanish, German and other lenguages, especially numbers. **What problems is Retell AI solving and how is that benefiting you?** RetellAI solves the problem of missed or delayed calls by answering customers instantly and providing immediate responses, which greatly improves customer satisfaction. ### 36. Retell and sales management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** full spectrum of capabilities on the agents **What do you dislike about Retell AI?** not being able to filter out logs inside the calls, so i know if the webhook fails **What problems is Retell AI solving and how is that benefiting you?** sales management ### 37. Easy to handle and Best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** Voice Clone, Security of the agent speaking **What do you dislike about Retell AI?** Do not provide proper n8n solution and inbound call handling using API **What problems is Retell AI solving and how is that benefiting you?** Inbound call handling using RETELL AI API ### 38. The best of the best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 23, 2026 **What do you like best about Retell AI?** The automation and simplicity. This makes me feel good as it makes life easy **What do you dislike about Retell AI?** I don’t like how it is hard to make codes for the receptionist as it gets difficult at times. Need more features **What problems is Retell AI solving and how is that benefiting you?** It is salving the need of picking up calls. It makes it so that I have a secretary handling calls ### 39. Excellent product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 13, 2026 **What do you like best about Retell AI?** Ease of use and ability to perform functionality **What do you dislike about Retell AI?** Not enough voices to try when building agents **What problems is Retell AI solving and how is that benefiting you?** Creating agents for redundancy in phone tasks ### 40. Reliable platform to build voice agents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 14, 2026 **What do you like best about Retell AI?** Reliable , efficient and advance setting options **What do you dislike about Retell AI?** No interruption tool for agent when Human speaks **What problems is Retell AI solving and how is that benefiting you?** building my ai voice agent ### 41. Super clean UI, high reliability. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 13, 2025 **What do you like best about Retell AI?** It lets me configure agents easily and quickly, and also has high reliability and high customizability. **What do you dislike about Retell AI?** I wish it would let me use more voices and more text-to-speech providers than just Eleven Labs, Cartesia, and I think OpenAI is the third one. **What problems is Retell AI solving and how is that benefiting you?** It's decreasing the amount of time that it takes for us to spend on R&D and building our own voice agents, and it hosts everything end-to-end on their own platform, which makes our lives a lot easier. ### 42. Reliable and User-Friendly Voice AI Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 06, 2025 **What do you like best about Retell AI?** The best thing about the platform is its logical and easy-to-use design. The user interface is clean and intuitive, which makes it simple to navigate and understand, even for first-time users. You don’t need a technical background to get value from the system right away, which really speeds up onboarding and daily usage. **What do you dislike about Retell AI?** The only downside I’ve noticed is that the MCP (Model Context Protocol) connection can be a bit glitchy at times. Tools linked through MCP sometimes fail to load properly, and the experience feels inconsistent. When connecting Retell to Claude Desktop via MCP, it’s also unclear what the MCP is actually capable of. For example, it can’t create all types of agents, and the documentation from the Retell side is incomplete, making integration harder than it should be. It’s not a dealbreaker, but improving MCP stability, clarity of features, and documentation would significantly enhance the overall developer experience. **What problems is Retell AI solving and how is that benefiting you?** No missed calls, abandoned carts, following up before meetings, handling inbound calls ... ### 43. Simple, effective way to step up communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 17, 2026 **What do you like best about Retell AI?** The simplicity of the system in setting up voice agents. **What do you dislike about Retell AI?** The limited voice options for the agents to use. **What problems is Retell AI solving and how is that benefiting you?** The main problem Retell is solving that benefits me is customer service for simple everyday things. No longer needing to have people wait on hold for hours to ask some questions. ### 44. The Easiest to use Voice AI solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 13, 2026 **What do you like best about Retell AI?** It is easy to create single prompt agents and when needed the flow building solution can build some more complex solutions. **What do you dislike about Retell AI?** Would like if it was easier to create email or text alerts when there is certain activity completed by an AI Agent. **What problems is Retell AI solving and how is that benefiting you?** Booking appointments for clients. ### 45. Excelent App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 04, 2025 **What do you like best about Retell AI?** Its ease of use is excellent, as it facilitates integration with other APS for automation. **What do you dislike about Retell AI?** I don't like that it doesn't give you the option to save at certain times, and when it updates, you can lose information. **What problems is Retell AI solving and how is that benefiting you?** It helps me automate processes, avoiding the need to hire more staff, as I can centralize everything in a single tool. ### 46. retell ai is rly good and efficient for begginners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 25, 2026 **What do you like best about Retell AI?** well retell ai has tons of free ai agents and it lets you develop for free **What do you dislike about Retell AI?** there should be a custom ai bot that could help me understand hidden functions of tell AI **What problems is Retell AI solving and how is that benefiting you?** it helps me create ai receptionist ### 47. nice app for booking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 20, 2026 **What do you like best about Retell AI?** it is a really nice app if you want to add a calendar for automating your booking appointments **What do you dislike about Retell AI?** there are very less option when choosing a voice **What problems is Retell AI solving and how is that benefiting you?** as i told earlier that thier integration with cal.com is a really great feature ### 48. Very powerful and easy to use voice AI solution **Rating:** 4.5/5.0 stars **Reviewed by:** George Q. | Software Developer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 21, 2025 **What do you like best about Retell AI?** powerful and at the same time easy to use. With built-in support for knowledgebase and webhooks, it is very easy to build a complex solution quickly. **What do you dislike about Retell AI?** The phone number purchase out of box is US only. I hope Retell AI would support direct phone number purchase in Australia. **What problems is Retell AI solving and how is that benefiting you?** Retell AI made voice AI accessible and quite easy to built into any software. ### 49. Ideal for custom voice agents solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Retell AI?** A lot of control about the voice agents like personality, objection handling, calling tools to book appointments etc. **What do you dislike about Retell AI?** No cancellation or rescheduling tool like check_availability and book_appointment that are integrated with Cal.com. **What problems is Retell AI solving and how is that benefiting you?** Helping users by answering their FAQ questions and book appointments ### 50. Excellent and bettter than vapi **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 19, 2025 **What do you like best about Retell AI?** actually its enviroment to code is very good and i was very confiratble **What do you dislike about Retell AI?** bad thing is that it doesnot have a sms confirmation feature which also other platforms not have but retell should add sms confirmation feature if retell charge for it i will ready to pay for it **What problems is Retell AI solving and how is that benefiting you?** Local Bussiness problems like receptionist and some other things ## Retell AI Discussions - [Is Retell AI worth it for CEOs and founders running business operations?](https://www.g2.com/discussions/is-retell-ai-worth-it-for-ceos-and-founders-running-business-operations) - 1 comment, 1 upvote - [View Retell AI pricing details and edition comparison](https://www.g2.com/products/retell-ai/reviews?filters%5Bsentiment_snippet%5D=1949874&qs=pros-and-cons&74a9b2d9_page=22§ion=pricing&secure%5Bexpires_at%5D=2026-09-14+17%3A13%3A33+-0500&secure%5Bsession_id%5D=cd05ad70-0b94-4da7-9193-b0972329b70d&secure%5Btoken%5D=dcbaefc13997ac2ff1713f2b21e9d363a045ff9cab9967617861d299d07a0c1e&format=llm_user) ## Retell AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Voice Recognition - AI Voice Assistants** - Voice Recognition **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Sales Analysis** - ROI Forecasting - Sales Forecasting **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Compatibility - AI Voice Assistants** - Cross platform compatibility **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top Retell AI Alternatives - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - 4.5/5.0 (1,209 reviews) - [Synthflow](https://www.g2.com/products/synthflow/reviews) - 4.5/5.0 (1,010 reviews) - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) - 4.7/5.0 (1,404 reviews)