--- title: Replay Call Recording Reviews meta_title: 'Replay Call Recording Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Replay Call Recording works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 4 scale: '5' date_modified: '2026-07-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Replay Call Recording Reviews **Vendor:** Trisys **Category:** [Employee Monitoring Software](https://www.g2.com/categories/employee-monitoring-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 4 ## About Replay Call Recording Replay Call Recording is a call recording software that produces valuable reports from the company telephone activity. ## Replay Call Recording Reviews ### 1. I suggest all the call center business to try this software! **Rating:** 4.5/5.0 stars **Reviewed by:** Vignesh r. | Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Replay Call Recording?** Replay call recording provides all-in-all features in a single software. It does everything for you regarding call recording, monitoring, metrics and much more. The technical support executives from Replay are one of the best. They provide quick resolutions for your queries regarding the software. **What do you dislike about Replay Call Recording?** One thing they need to improve is the responsiveness of their software. Sometimes, it lags a lot and makes our employee's life difficult. Server issues are faced quite a lot of times. **What problems is Replay Call Recording solving and how is that benefiting you?** Every call our employees make to the customers is critical and must be recorded for training and quality purposes. Replay call recording software makes our life easier with its innovative features, which helps call monitoring more effectively. ### 2. This call recording is the wholesome product for all the call center related requirements! **Rating:** 4.0/5.0 stars **Reviewed by:** Kaviya S. | RECRUITER Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Replay Call Recording?** It provides complete support to monitor, record and analyze calls. The software generates perfect reports, measures metrics and even tracks the on-hold timings. In short, it's an end-to-end solution for BPO companies. **What do you dislike about Replay Call Recording?** One issue we constantly face with the software is that the server sometimes takes longer to respond, especially during peak hours like 4 PM to 6 PM. Other than that, everything looks good. **What problems is Replay Call Recording solving and how is that benefiting you?** As recruitment officers, we must maintain good relationships with our clients. To achieve that, we must monitor the calls to improve the communication effectiveness of our employees. Replay call recording provides all that we need to run a successful business. ### 3. Replay call recording has lots of features which makes it a go-to software! **Rating:** 4.0/5.0 stars **Reviewed by:** Vignesh R. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Replay Call Recording?** The best thing about Replay call recording is, it gives a complete all-in-all dashboard containing information of all the calls made throughout the day, week and month including all the metrics. **What do you dislike about Replay Call Recording?** So far so good with Replay call recording. We never faced any issues with the software. Sometimes, the server responds really slow make our employees life harder. But still, the support team rectify the issues immediately. **What problems is Replay Call Recording solving and how is that benefiting you?** Providing customer service for your product is always challenging. Replay call recording gives you complete freedom in monitoring all the calls that your employees make throughout a day, week or month. ### 4. World class Call Recording product is such an affordable price! **Rating:** 4.5/5.0 stars **Reviewed by:** Shardul R. | Remote Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Replay Call Recording?** It helps monitor the calls most effectively compared to other Call Recording products. It has many features and perfect metrics dashboard, which gives more insights into the calls. **What do you dislike about Replay Call Recording?** We never experienced many flaws with Replay Call Recording software. But to be specific, we have faced server-down issues one or two times a month. But it is always manageable. **What problems is Replay Call Recording solving and how is that benefiting you?** Monitoring the calls of our employees is always a challenge when you have a vast workforce. But Replay Call Recording makes managing all at one place easier with their innovative Dashboard. - [View Replay Call Recording pricing details and edition comparison](https://www.g2.com/products/replay-call-recording/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A23%3A37+-0500&secure%5Bsession_id%5D=b042460e-145b-4b15-b116-a82c8fb43393&secure%5Btoken%5D=9d558aeea38c2707ded77a95c3a78e397efb2d80210e3f58cb268ff65275ae8f&format=llm_user) ## Replay Call Recording Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Monitoring** - Interactions - Web & Application Usage - Mobile App Usage - Screenshots - Web Blocking **Activity Monitoring - Employee Monitoring** - Calls - Email Activity Tracking - Social Media Activity Tracking - Live Chat **Feedback** - Archives **Productivity Analytics - Employee Monitoring** - Project - Hours - Intelligence - Burnout Indicators ## Top Replay Call Recording Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,358 reviews) - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - 4.4/5.0 (2,260 reviews) - [Time Doctor](https://www.g2.com/products/time-doctor/reviews) - 4.4/5.0 (480 reviews)