Reftab Reviews & Product Details

Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use. The platform covers the full asset lifecycle — from procurement and assignment through offboarding and retirement — with automation built in at every stage. Reftab connects with the tools your team already uses. These integrations trigger workflows, reduce manual steps, and keep your environment audit-ready without extra effort. Whether you're managing 500 assets or 50,000, Reftab gives IT the visibility and control to make confident decisions.

Seller

Reftab

Discussions

Reftab Community

Languages Supported

English

Overview by

Michael Caslowitz

Pricing

Pricing provided by Reftab.

Free Plan

Free

50 Asset

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Reftab Integrations

(36)

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Verified User

Mid-Market (51-1000 emp.)

10/1/2026

"Highly Accurate & Flexible Inventory Management"

5/5

What do you like best about Reftab?

I appreciate how flexible Reftab is. It's our primary inventory tracking system and a great fit for our business. The check-in and check-out with loan history feature makes my job much easier, especially when tracking down the root cause of missing or damaged equipment. I find Reftab very robust, which is why I recommended it to my team when we decided to switch from our previous system. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

I believe the Reftab app could be improved by being more comprehensive and having fewer limitations. I'd like to see feature parity so I can do tasks like edit an asset's details, run audits, and manage reservations from my phone. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

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Thank you! We're glad check-in, check-out, and loan history help you track down missing or damaged equipment. Good news on mobile: the Reftab app already lets you run audit scans with your phone's camera, submit reservations, and edit assets from the scan cart. Our audit guide, linked here, walks through the full process. Please reach out to our team (help@reftab.com) if you need any support.

See how Reftab improved

Brett v.

System Engineer

Enterprise (> 1000 emp.)

10/2/2026

"Smooth Onboarding, Seamless Integrations, Fair Pricing"

3.5/5

What do you like best about Reftab?

The on- and offboarding flow for people works amazingly, and the integrations fit perfectly with our stack. The pricing is more than fair for what you get. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

I don’t like that the UI is a bit janky at times. I also struggle to find certain pages because they’re hidden behind a lot of button presses. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

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Thanks for the review, Brett. We're glad the onboarding and offboarding flow works well and that the integrations fit your stack. You're right that some pages take too many clicks to reach. This second week of Oct 2026, we’ve issued updates to address this. We'd like to hear which ones slow you down most, so we can share shortcuts and pass the feedback to our product team. Send them to help@reftab.com anytime.

See how Reftab improved

Verified User

Small-Business (50 or fewer emp.)

10/5/2026

"Reftab: Robust Asset Management with Stellar Support"

5/5

What do you like best about Reftab?

I love the strong visibility Reftab gives me on where our equipment is and its real-time status. The flexibility of the platform as a manager is fantastic, and it offers great value for the money with everything working well together. The asset tracking, status labels, maintenance forms, and real-time inventory reports are invaluable tools for me. The setup was exceedingly simple, which made it easy to get started and maintain the build out. Plus, the support when needed is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

The mobile app needs improvements to be a 10/10 but it is currently a very solid 8. It can sometimes be a little too clicky, and the ability to edit a single field on an asset rather than having to edit the whole unit page would be a good addition. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

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Thank you! We're glad Reftab gives you real-time visibility into where your equipment is, and that status labels, maintenance forms, and inventory reports help your field team start repairs early. We hear you on the mobile app, and we've shared your comments with our product team. Our newly released mobile guide (linked below) covers what the app handles today.

See how Reftab improved

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

10/1/2026

"Easy Asset and License Management That Streamlines the Process"

4.5/5

What do you like best about Reftab?

It’s easy to create assets, software, and employee records within the platform. Creating kits to send out and assigning licenses to users is straightforward, and it saves us time during employee onboarding and offboarding. The platform is quick to respond and feels like a complete package, not just a tool that was thrown together. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

There’s a bit of a learning curve. While they make it relatively easy to get started, it’s still helpful to keep the documentation handy and refer to it as you work. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

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Thank you! We're glad creating records, building kits, and assigning licenses save you time during onboarding and offboarding. I've linked our Getting Started guide below. You might find it useful – it covers setup step by step, from importing your spreadsheet to scheduling reports.

See how Reftab improved

MJ H.

Help Desk/Inventory Supervisor

Enterprise (> 1000 emp.)

10/2/2026

"Workflows and Automated Reporting in Reftab"

4.5/5

What do you like best about Reftab?

Reftab offers great features like custom workflows that can run on a schedule or run by a triggered event, automatic reporting, and more. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

Reftab could use better support when it comes to FRBR - They should allow for standardizing models, etc. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

edit

Thanks, MJ. We're glad scheduled and event-triggered workflows and automatic reporting are saving your team time. We'd like to understand more about your need to standardize models, so please reach out to help@reftab.com with details. Our workflows reference (linked below) is a good next step for building more automations.

See how Reftab improved

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/2/2026

"Easy Asset Checkout, but API and Agent Need More Polish"

3/5

What do you like best about Reftab?

Easy to find and checkout Assets to sites and staff. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

The API is not the easiest to use. And, the Reftab agent doesn't not feel fully fleshed out

It would be nice if receipts could be created after the checkout process has been completed. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

edit

Thank you for the candid feedback. We're glad checkouts are easy and that the recent Intune update is cutting down on duplicate serial numbers. We'd like to learn where the API and the agent fall short for you, and we've shared your request for checkout receipts with our product team. Our Postman guide is a good starting point for the API, and help@reftab.com can walk through your use case.

See how Reftab improved

Abia S.

IT Operations Manager

Financial Services

Mid-Market (51-1000 emp.)

10/8/2026

"Standout Asset Acknowledgment and Auditing"

4/5

What do you like best about Reftab?

Asset acknowledgment and Auditing stands out Review collected by and hosted on G2.com.

What do you dislike about Reftab?

They could do much better on the UI and customization. Review collected by and hosted on G2.com.

Response from Rachel Szarka of Reftab

edit

Thank you for the review, Abia. We're glad asset acknowledgment and auditing are working well across your 10-plus locations.

On the UI and customization, we'd like to understand what's getting in your way. You can reach us anytime at help@reftab.com. I've also linked a resource below that covers some of our recent UI improvements: streamlined navigation, modal and table consistency, and a dashboard with pre-built charts and the option to build your own custom charts based on what matters to your organization.

See how Reftab improved

John D.

IT Support Specialist

Mid-Market (51-1000 emp.)

5/12/2025

"Great Product"

5/5

What do you like best about Reftab?

Customer service is very prompt and helpful! We use Reftab to keep tabs on all of our PCs, peripherals, and other related equipment as well as licenses. We update it constantly and the reports generated from it help keep finance and upper management apprised of exactly how much money we're spending on what with no fluff. Easy to learn and use and not difficult to implement. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

It's a lot to keep up with when you start getting everything loaded into it, but that's just the nature of asset management. Review collected by and hosted on G2.com.

What problems is Reftab solving and how is that benefiting you?

We have hundreds and hundreds of licensed products that we have to keep track of and this helps us stay on top of it all. We also have a datacenter with 30 cabinets full of tools and PCs and, despite having naming conventions, things get moved around sometimes and this helps us keep track of what is where. Review collected by and hosted on G2.com.

Steven V.

IT Specialist

Mid-Market (51-1000 emp.)

5/22/2025

"Excellent Inventory and License Tracker"

4.5/5

What do you like best about Reftab?

We love that we track all of our inventory and monitor licenses renewal all in one place.

The Dell Integration is a great tool to pull in computer specifications and warranty expiry.

Reftab is very easy to use and the support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

Only downside in Reftab would be that if a license renewal was coming up, we are only being notified once after setting the days prior to notification.

For example, if we set a license renewal alert once it's 60 days out, we won't be notified again once it's 30/10/5 days out.

It would be great if we had the feature where we were notified multiple times prior to the license renewal date. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

7/26/2022

"Great for managing engineers assets"

3.5/5

What do you like best about Reftab?

Before Reftab it was a bit of a free for all with our tools and equipment inventory. Now we can have searchable records of who has what. And loanees get reminders if they don't return something. Review collected by and hosted on G2.com.

What do you dislike about Reftab?

I'd like to be able to have the option to take a picture of the condition of an item when it's checked in and out to keep a history of any damage. This would be perfect for tracking our vehicle use. Review collected by and hosted on G2.com.