RefNow Reviews & Product Details

RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate's suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates' identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams.

Seller

RefNow

Discussions

RefNow Community

Languages Supported

German, English, French, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

James Fall

Used by Jobber and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

G2 reviews are authentic and verified.

Here's how.

John M.

Enterprise (> 1000 emp.)

7/2/2025

"Easy to use system"

5/5

What do you like best about RefNow?

Clean interface, nice timeline, easy to understand. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

the timeline on the right hand side could be a bit clearer Review collected by and hosted on G2.com.

Katie W.

Small-Business (50 or fewer emp.)

8/14/2026

"Easy to use, clear progress updates and simple landing page"

5/5

What do you like best about RefNow?

All candidates being down one side so can be seen easily - updates being on one page in chronological order and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

link with Matrix for DBS checks is not easy to switch between Review collected by and hosted on G2.com.

Manish K.

Duty Engineer

Small-Business (50 or fewer emp.)

8/24/2026

Guest users or non-business users of the software, not included in G2 scores.

"Good"

4/5

What do you like best about RefNow?

Speeds up reference checks, with many references completed in short time Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing, RefNow is an automated employment reference-checking platform that helps employers verify candidate work history, collect references faster, and improve hiring decisions. Review collected by and hosted on G2.com.

Jamie M.

Talent Acquisition Partner

Mid-Market (51-1000 emp.)

9/22/2026

"Good tool for taking references"

4/5

What do you like best about RefNow?

Ease of use, convenience, fraud detection stuff is nice. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Lack of workrights check integration for Australian market. Review collected by and hosted on G2.com.

Ben V.

1st team scout

Small-Business (50 or fewer emp.)

9/29/2026

Guest users or non-business users of the software, not included in G2 scores.

"Reference"

3.5/5

What do you like best about RefNow?

The simplicity & efficiency in its use. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

No issues with using the website/app whatsoever Review collected by and hosted on G2.com.

Tracey J.

Small-Business (50 or fewer emp.)

8/23/2026

Guest users or non-business users of the software, not included in G2 scores.

"Not sure why I am having to do this"

0/5

What do you like best about RefNow?

Never used before and not likely to unless my organisation request this Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Refnow is something I had not heard of before Review collected by and hosted on G2.com.

Claire K.

Mid-Market (51-1000 emp.)

11/7/2025

"Efficient, Transparent, and Collaborative Referencing Solution"

5/5

What do you like best about RefNow?

RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved the speed and efficiency of collecting references. The reports are clear and easy to understand, and the tracking features give great visibility of progress at every stage.

What we value most is how responsive and open the RefNow team are to feedback. Any comments or requests we’ve shared have been listened to, acted on quickly, and built into system updates — which really shows their commitment to continuous improvement.

Overall, RefNow has become an essential part of our recruitment process and a partner we genuinely trust. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really down to the system. It might be nice to have a few more options to tweak how reports look, but that’s a minor thing. Overall, it’s a really solid platform that works well and the team are great at listening to feedback. Review collected by and hosted on G2.com.

What problems is RefNow solving and how is that benefiting you?

RefNow has taken all the hassle out of chasing and managing references. It’s made the process much faster and more organised, which is a big help in our regulated sector where timelines and compliance are really important. Having clear reports, progress tracking, and automatic reminders saves us a lot of admin time and gives us confidence that nothing gets missed. Review collected by and hosted on G2.com.

Chris C.

Small-Business (50 or fewer emp.)

3/26/2026

"Very user friendly website to use, great support team"

4/5

What do you like best about RefNow?

The website is easy to navigate and has a clean, modern design that makes it simple to find information quickly. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Some pages take a bit longer to load, and a few sections could be clearer or better organized for users. Review collected by and hosted on G2.com.

Fateme M.

student engagement assistant

Mid-Market (51-1000 emp.)

9/26/2025

Guest users or non-business users of the software, not included in G2 scores.

"the website is easy to navigate"

5/5

What do you like best about RefNow?

The website is easy to navigate, with a clear layout and well-organized sections.

I can quickly find the information I need without any confusion.

All the links and pages load properly, making the browsing experience smooth.

The design is user-friendly, which helps visitors move around the site easily.

Overall, I haven’t encountered any issues with its functionality or performance. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I have nothing to complain about; everything works well and I am satisfied. Review collected by and hosted on G2.com.

What problems is RefNow solving and how is that benefiting you?

It allows employers to request and receive references online instead of by phone or email.

This saves time and reduces the chance of missing or delayed replies.

For me, it makes the hiring process smoother and more organised.

It also helps me track the progress of each reference in one place. Review collected by and hosted on G2.com.

Martina V.

Founder/ CEO

Small-Business (50 or fewer emp.)

11/2/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great way to complete reference"

5/5

What do you like best about RefNow?

This was my first time completing learner reference via G2 Review and I must say, that I found it very innovative.

I received the text reminder to complete the review first. Without the text, the reference would stay in my Inbox until tomorrow or the day after.

I really liked how transparent and reliable the whole process was, it was obviously designed with users in mind and I found it very easy, compare to classic references sent via email. There are no documents to open and sign, you simply follow the specific questions and submit once completed.

The interface is very easy to navigate, I just followed the steps.

Great experience. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I enjoyed the whole process of completing the reference. There was nothing I disliked about the whole process Review collected by and hosted on G2.com.