---
title: RefNow Reviews
meta_title: 'RefNow Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 164 reviews by the users' company size, role or industry
  to find out how RefNow works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 164
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---

# RefNow Reviews
**Vendor:** RefNow  
**Category:** [Reference Check Software](https://www.g2.com/categories/reference-check)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 164
## About RefNow
RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate&#39;s suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates&#39; identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams.



## RefNow Pros & Cons
**What users like:**

- Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. (23 reviews)
- Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. (11 reviews)
- Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. (9 reviews)
- Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. (6 reviews)
- Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. (5 reviews)
- Speed (5 reviews)
- Users appreciate the **ease of use** of RefNow, finding it hassle-free and effective for ID verification and references. (4 reviews)
- Accuracy (3 reviews)
- Clear Instructions (3 reviews)
- Candidate Experience (2 reviews)

**What users dislike:**

- Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system&#39;s efficiency. (2 reviews)
- Users feel that the product has become **quite expensive** , especially due to the recent price increases. (1 reviews)
- Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. (1 reviews)
- Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. (1 reviews)
- Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. (1 reviews)
- Overwhelming Tasks (1 reviews)
- Users feel that the **poor customer support** diminishes the personal touch needed for effective assistance. (1 reviews)
- Poor Notification System (1 reviews)
- Process Delays (1 reviews)
- Question Standardization (1 reviews)

## RefNow Reviews
  ### 1. Easy to use and straight forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudiu P. | Deputy Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about RefNow?**

Intuitive and user friendly in terms of requesting or receiving references.

**What do you dislike about RefNow?**

There has not been a thing to make me dislike the system.

**What problems is RefNow solving and how is that benefiting you?**

time wated in writing email and chasing via the phone

  ### 2. Employment Representative  3

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meem M. | Employment Representative 3, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about RefNow?**

The interface was very user friendly, quick and to the point!

**What do you dislike about RefNow?**

I didn't find anything I disliked about RefNow

**What problems is RefNow solving and how is that benefiting you?**

It wasn't outdated like most reference forms

  ### 3. RefNow is a great reference resource, it is easy to use and saves time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sabrina D. | Director, Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about RefNow?**

How easy it is to use and how time effective it is

**What do you dislike about RefNow?**

Nothing to dislike, easy to use, time effective

**What problems is RefNow solving and how is that benefiting you?**

Saving me time to having to physically call references.

  ### 4. Makes it simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gideon F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about RefNow?**

It takes the pain out of giving and collecting references

**What do you dislike about RefNow?**

I haven’t yet discovered anything I dislike

**What problems is RefNow solving and how is that benefiting you?**

Referees don’t take the time to give references and references come in in different formats

  ### 5. Great, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about RefNow?**

Easy, self explanatory and straight forward

**What do you dislike about RefNow?**

nothing i had no problems using this service

**What problems is RefNow solving and how is that benefiting you?**

Easy to use

  ### 6. Good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayomide S. | Facilities Manager/Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about RefNow?**

Easy to navigate and access. it has user friendly

**What do you dislike about RefNow?**

So i don't have any reason to dislike the product

**What problems is RefNow solving and how is that benefiting you?**

Reliability

  ### 7. Fast and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fran S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about RefNow?**

The time it saves me chasing references.

**What do you dislike about RefNow?**

I dont have any I find it really helpful

**What problems is RefNow solving and how is that benefiting you?**

It saves me time and money on recruiting

  ### 8. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about RefNow?**

Not complicated. Easy to use. To the point. Quick to load

**What do you dislike about RefNow?**

There is nothing not to like. All so easy

**What problems is RefNow solving and how is that benefiting you?**

Quick and simple to do a reference

  ### 9. easy , seamless and efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about RefNow?**

easy to use and with very clear instructions

**What do you dislike about RefNow?**

Honestly , nothing, as I found the experience very straightforward and

**What problems is RefNow solving and how is that benefiting you?**

clear and quick referencing

  ### 10. Very useful platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa D. | Resource Advisor , Enterprise (> 1000 emp.)

**Reviewed Date:** July 04, 2025

**What do you like best about RefNow?**

Easy to use. has everything we need to complete checks for recruitment.

**What do you dislike about RefNow?**

doesnt accept expired passports for Right to Work checks.

**What problems is RefNow solving and how is that benefiting you?**

none - all ok

  ### 11. Its very easy to use and does the job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about RefNow?**

The reminders function is pretty good and helpful

**What do you dislike about RefNow?**

I dont dislike anything about ref now. They are pretty good

**What problems is RefNow solving and how is that benefiting you?**

I haven't had to use problem solving as yet

  ### 12. Very simple to use for both admin & candidates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about RefNow?**

Simple to see the flow and the process that the references is going on

**What do you dislike about RefNow?**

Another system to use for our new starters

**What problems is RefNow solving and how is that benefiting you?**

providing us references for new hires

  ### 13. Useful Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brad P. | Compliance Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about RefNow?**

I like the automated reminders to the referees.

**What do you dislike about RefNow?**

I don't like that the download option doesn't include the referee name.

**What problems is RefNow solving and how is that benefiting you?**

Reference Chasing, improved time to hire.

  ### 14. Easy and straightforward to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about RefNow?**

RefNow is very easy to use and very straightforward. It has an added advantage of confirming your ID either through LinkedIn or Google making it more aunthentic.

**What do you dislike about RefNow?**

Nothing at the moment. It’s seamless and easy.

**What problems is RefNow solving and how is that benefiting you?**

Referencing

  ### 15. It was an easy form with excellent prompts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna W. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about RefNow?**

I liked that the questions are clear and there was room for further comment if I didn’t feel I had communicated everything I wanted to.

**What do you dislike about RefNow?**

I can think of anything I disliked about it.

**What problems is RefNow solving and how is that benefiting you?**

It makes checking references and giving them easy.

  ### 16. Better application for reference and it is very helpful for the HR team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about RefNow?**

Ease of use and clarity in each questions

**What do you dislike about RefNow?**

One thing that I feel like, should more questions.

**What problems is RefNow solving and how is that benefiting you?**

reducing the requirement process for the HR team.

  ### 17. Straight to the point

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manyangadze M. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about RefNow?**

Easy to navigate, its straight forward
understable

**What do you dislike about RefNow?**

no issues, the website works well for my needs

**What problems is RefNow solving and how is that benefiting you?**

refrencing

  ### 18. Really easy to use and effective in its purpose. Would highly recommend to others.

**Rating:** 5.0/5.0 stars

**Reviewed by:** andrew k. | Headteacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about RefNow?**

Really straightforward layout to follow and write text.
Clear descriptions of what is required for each box.

**What do you dislike about RefNow?**

I would add other safeguarding questions such as involvement in radicalisation, etc.
Maybe include some simple tick boxes to clarify absence, teamwork work etc.

**What problems is RefNow solving and how is that benefiting you?**

Minial paper work, rapid response required.

  ### 19. Simple but detailed reference tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** John A. | Mental Health Nurse - Clinical Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about RefNow?**

It was straight forward, highlighted all the areas of interest to the recruiter with a great time factor. Took me a few minutes to complete it.

**What do you dislike about RefNow?**

none significant noted that i will highlight

**What problems is RefNow solving and how is that benefiting you?**

Help me help an organiser and a colleague to through their recruitment process

  ### 20. Awesome

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard  A. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2025

**What do you like best about RefNow?**

Refnow is well organised and straightforward, it's also easy to use.

**What do you dislike about RefNow?**

My experience was awesome, there is nowhere I could fault it.

**What problems is RefNow solving and how is that benefiting you?**

The simplicity of providing reference.

  ### 21. Simple to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ben W. | Hr Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about RefNow?**

The system is simple and stright forward

**What do you dislike about RefNow?**

Would be useful for videos for those who are tech challanged

**What problems is RefNow solving and how is that benefiting you?**

No paper referencing, everything is online and therfore we can use factual data

  ### 22. Reference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about RefNow?**

Nice way to quickly to refer a person in work.

**What do you dislike about RefNow?**

No. Its very important in our society today.

**What problems is RefNow solving and how is that benefiting you?**

Long and delayed referencing system

  ### 23. Smooth great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Levent  C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about RefNow?**

The interface was really professional and the system works really fast!

**What do you dislike about RefNow?**

Everything was great nothing to dislike here!

**What problems is RefNow solving and how is that benefiting you?**

Giving references easier than ever

  ### 24. Ref request

**Rating:** 4.5/5.0 stars

**Reviewed by:** clare b. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about RefNow?**

RefNow Very easy to use, was able to submit employee reference easily and promptly

**What do you dislike about RefNow?**

have nothing negative to report about RefNow

**What problems is RefNow solving and how is that benefiting you?**

Have no problems to report

  ### 25. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Linda C. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about RefNow?**

It was simple to use.  It asked relevant questions and allowed some space to add more information.

**What do you dislike about RefNow?**

There was nothing that I did not like about it.

**What problems is RefNow solving and how is that benefiting you?**

I only used it to complete a reference at this time.

  ### 26. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about RefNow?**

The link was super easy and quick to load. Very easy to navigate

**What do you dislike about RefNow?**

The comments box could be slightly bigger or inform you to write more about the individual

**What problems is RefNow solving and how is that benefiting you?**

I was sent this for the first time to complete a reference, was impressed with this

  ### 27. Full marks for ease of use!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ben C. | Subject Leader: Economics and Business, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2025

**What do you like best about RefNow?**

how easy it is to use. This is the most straightforward reference servce available.

**What do you dislike about RefNow?**

nothing to dislike. Genuinely mean that.

**What problems is RefNow solving and how is that benefiting you?**

obtaining reliable references

  ### 28. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about RefNow?**

Simple and easy to use. Questions were easy to answer, and set out in a clear format

**What do you dislike about RefNow?**

Nothing I would like to add here, it was an easy service to use

**What problems is RefNow solving and how is that benefiting you?**

This makes referencing simple and easy, rather than using multiple formats across businesses

  ### 29. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monika C. | Hotel Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about RefNow?**

Very quick and easy to do. Clearly information with short questions. Options to chose from the list. Very simple and easy to integrate.

**What do you dislike about RefNow?**

nothing- all been good for me. Very simple

**What problems is RefNow solving and how is that benefiting you?**

It gives a opportunity to find out more about potential employee.

  ### 30. Easy way to send and complete references

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2025

**What do you like best about RefNow?**

was quick and easy, also very simple and minimal clicks

**What do you dislike about RefNow?**

didn't use it enough to encounter an issue

**What problems is RefNow solving and how is that benefiting you?**

helping to fill out references online

  ### 31. Ease of  use, not complicated

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about RefNow?**

Ease of use of this application is a huge plus, referencing and use of other applications can be too complicated and almost lends to not wanting to do it/use them. Highly recommend this

**What do you dislike about RefNow?**

there is nothing I dislike about this application

**What problems is RefNow solving and how is that benefiting you?**

I am not using it to its potential as yet

  ### 32. sales consultant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about RefNow?**

the job it offers to others and the experiences it gives to people

**What do you dislike about RefNow?**

there isnt much to dislike about the company or what it has to offer

**What problems is RefNow solving and how is that benefiting you?**

it is helping a colleague find a job and gain experience

  ### 33. Easy to use reference platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about RefNow?**

Simple layout, easy to use to submit a reference. Writing this review has taken longer than the reference process.

**What do you dislike about RefNow?**

Nothing. I have used once to submit a reference and it was very simple and straight forward.

**What problems is RefNow solving and how is that benefiting you?**

I used RefNow to complete a reference quest sent to me.

  ### 34. Ease to use, good system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about RefNow?**

Having used many reference systems in the past, RefNow has seemed the most user friendly and easy to use. It was precise and made the process which sometimes can be tedious a swift one.

**What do you dislike about RefNow?**

Couldn't find anything to dislike, great stuff!

**What problems is RefNow solving and how is that benefiting you?**

ability to complete a reference.

  ### 35. Seamless Reference Checking Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devin D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about RefNow?**

RefNow has been invaluable to our recruitment process. Before RefNow we were calling references, which is extremely time-consuming during a critical point of our hiring process. The ability to seamlessly integrate with our existing applicant tracking system has saved us a tremendous amount of time and effort. The reference-checking process itself is thorough and customizable. We can tailor the questions to fit our specific requirements and we have written responses, which is so much better than trying to remember what someone said on a phone call or taking notes as fast as you can while they are speaking.  I would highly recommend RefNow to any organization looking to streamline its recruitment processes.

**What do you dislike about RefNow?**

The only thing I dislike about RefNow isn't specific to the platform itself, but more so applicable to any reference obtaining service and that is the inability to ask follow-up questions if I am unclear on a response or would like the reference to elaborate.

**What problems is RefNow solving and how is that benefiting you?**

RefNow streamlines and automates our reference checking process, saving us time, improving our efficiency, and ultimately helping us make better-informed hiring decisions.

  ### 36. Smart and conceptual.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2025

**What do you like best about RefNow?**

Concise and effective.
Geniality: recruiting from responding to reference.

**What do you dislike about RefNow?**

Yet to discover. Nothing disliked so far

**What problems is RefNow solving and how is that benefiting you?**

Referencing.

  ### 37. RefNow, a tool that saves us time and money!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about RefNow?**

RefNow is the most efficient way to collect references. It offers a comprehensive system to replace all manual efforts, making life easier and saving us both time and money in the long run. Not only does it allow us to view and manage the referencing process for new hires but it also provides us with a recruitment stream via its Talent Pool feature. Set up is quick, support is excellent and we love their API integration.

**What do you dislike about RefNow?**

I wish we could get more details about candidates that have subscribed to Talent Pool.

**What problems is RefNow solving and how is that benefiting you?**

Reducing the time to hire with automated referencing, speeding up our workflow by removing manual efforts, and providing a centralised location with team management which reduces the reliance on one person.

  ### 38. Refnow - simple and effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tamara J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about RefNow?**

I like that it is very easy to use and takes some pressure off of my plate. I know that I can get ID verification as well as the employment references I need. 
I have found it very simple and easy to use and have not had many issues at all. I have used other services for this previously, and this has been by far the most effective and hassle-free.

**What do you dislike about RefNow?**

Nothing, really; I have found it very simple and easy to use and have not had many issues at all. I have used other services for this previously, and this has been by far the most effective and hassle-free.

**What problems is RefNow solving and how is that benefiting you?**

It saves me time, allows me to verify identity documents and ensures that my employees are referenced, too.

  ### 39. Review of RefNow as a new customer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about RefNow?**

We implemented RefNow a few weeks ago and Jordan was super helpful and knowledgeable.  We will be using RefNow going forward for every new starter. Seems easy to use and the integration was quick with no issues at all.

**What do you dislike about RefNow?**

Not sure yet as we are a new user.  So far so good!

**What problems is RefNow solving and how is that benefiting you?**

None at the moment.  So far, so good.

  ### 40. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about RefNow?**

RefNow has been invaluable for our small business.  It saves time for the workforce and the fraud detection on the system has proven to be invaluable.
The system is easy to navigate and any problems the team are always very responsive.

**What do you dislike about RefNow?**

There are no downsides. We use RefNow daily.

**What problems is RefNow solving and how is that benefiting you?**

The fraud detection is invaluable and has highlighted many attempts at falsifying references, which in turn promotes the quality of our staff coming through.
The time that the system frees up for the team allows a much more productive workforce in other areas without comprimising the due diligence that is required for referencing.

  ### 41. Brilliant Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vilma W. | Recruitment and On-boarding coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about RefNow?**

RefNow is easy to use, service is fantastic!

**What do you dislike about RefNow?**

I can't say anything negatibe abiur RefNow

**What problems is RefNow solving and how is that benefiting you?**

Fraud indication-  helps us to fillter the right candidates
Time efficiency- helps to minimize  wasted time

  ### 42. Completely changed our business for the better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about RefNow?**

Simple and easy to use, it does everything we need it to do.

RefNow has revolutionised the way we work. Fraudulent checks are highligted, they do all the chasing for References.

The amount of time saved because of RefNow is amazing. 

We highlight our use to our clients and show how we are going above and beyond to make sure everyone working is check to the highest standards.

**What do you dislike about RefNow?**

Nothing! I literally have no complaints about the service, or the systems.

**What problems is RefNow solving and how is that benefiting you?**

A lot of staff get their friends to fill in references or fill them in themselves. Refnow stops this from happening because of their comprehensive checks

  ### 43. Great experience and user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chloe W. | People and Talent Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about RefNow?**

It has been easy to use and I have been able to add colleagues who have been struggling to get references

**What do you dislike about RefNow?**

Even once I added users as super admins I remained the main point of contact for approvals of new users

**What problems is RefNow solving and how is that benefiting you?**

We collect references for our teachers and teaching assistant larger companies are difficult to reach or even find contact details and RefNow solves this issue.

  ### 44. Saves so much time referencing; click to submit and RefNow does the hard work for you

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about RefNow?**

Automatic reminders for referees, highlights any gaps or issues, quicker turnaround times, shortens recruitment timeline, really easy to use

**What do you dislike about RefNow?**

Nothing, I don't have anything to say about this

**What problems is RefNow solving and how is that benefiting you?**

Automatic reminders for referees, highlights any gaps or issues, quicker turnaround times, shortens recruitment timeline, really easy to use

  ### 45. Very intrusive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aurangzaib  . | Internal Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about RefNow?**

RefNow is a game-changer in the realm of reference checking platforms, offering a streamlined and efficient solution for employers seeking to make informed hiring decisions. As a user of RefNow, I've found it to be an invaluable tool that significantly expedites the reference checking process while ensuring accuracy and reliability.

**What do you dislike about RefNow?**

Another standout feature of RefNow is its automated reference chasing functionality.

**What problems is RefNow solving and how is that benefiting you?**

With its user-friendly interface, comprehensive database of reference questions, seamless integration with ATS, and robust security features, RefNow sets the standard for modern reference checking platforms.

  ### 46. Easy references - quick responses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about RefNow?**

I love that it takes alot of the hassle out of reference checking. It's simple to use, and often takes out alot of the issues you can face when trying to get references yourself. Truly fantastic tool.

**What do you dislike about RefNow?**

Really nothing, I've used it a few times when I've had to chase things quickly and I think it's almost perfect

**What problems is RefNow solving and how is that benefiting you?**

Time efficiency so quick to get that all important reference possibly holding your candidate back.

  ### 47. It is a good service but a little clunky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about RefNow?**

I was asked to send a reference for a candidate - it was good that I could do it online and not have to download and scan forms.

**What do you dislike about RefNow?**

It was clunky, in order for me to provide a reference to another company I had to register and create log ins which was time consuming

**What problems is RefNow solving and how is that benefiting you?**

Its not

  ### 48. Real value adding tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan C. | Operations manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about RefNow?**

Saves a lot of our consultants chasing refs that can go on better things

**What do you dislike about RefNow?**

There is a substantial cost attached versus alternatives

**What problems is RefNow solving and how is that benefiting you?**

It helps reduce the risk of fraud a lot

  ### 49. Great Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about RefNow?**

It is so easy to use, convenient and saves a lot of time on chasing references

**What do you dislike about RefNow?**

There are no downsides that i have encountered so far while using the service

**What problems is RefNow solving and how is that benefiting you?**

Reducing the time it takes to obtain a reference and the time involved to send, chase and receive references back

  ### 50. Reference Checks Made Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about RefNow?**

Quick, responsive way of contacting larger companies for reference checks for school.  Easy to follow with good, clear status updates

**What do you dislike about RefNow?**

All features clear to use, no issues with using.

**What problems is RefNow solving and how is that benefiting you?**

It can be difficult to navigate large corporate companies for appropriate reference requests, but this has worked well so far.



- [View RefNow pricing details and edition comparison](https://www.g2.com/products/refnow/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-17+06%3A59%3A38+-0500&secure%5Bsession_id%5D=1b39e8db-6c75-4706-a7ba-c557a14e88ce&secure%5Btoken%5D=d06db9c36d1f6a058de888469e54f93a8fb9275d72a47721a2859b00db9bcedf&format=llm_user)
## RefNow Integrations
  - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews)

## RefNow Features
**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard

**Platform Content**
- Templates
- Automated
- Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications

**Platform Basics**
- Optimization
- Interoperability
- Performance

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging

**Platform Additional Functionality**
- Integrations
- Identity verification
- Fraud detection
- Custom branding

**Platform Data**
- Visualization
- Security and Compliance
- Alerts and Notifications
- GDPR Compliant

**AI Insight Check - Background Check**
- Insight Check

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**AI Investigation and Verification - Background Check**
- Verification

## Top RefNow Alternatives
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