--- title: RefNow Reviews meta_title: 'RefNow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 164 reviews by the users' company size, role or industry to find out how RefNow works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 164 scale: '5' date_modified: '2026-07-15' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # RefNow Reviews **Vendor:** RefNow **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 164 ## About RefNow RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate's suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates' identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams. ## RefNow Pros & Cons **What users like:** - Users praise the **ease of use** of RefNow, highlighting its straightforward integration and user-friendly interface. (23 reviews) - Users appreciate the **time-saving** benefits of RefNow, allowing for quick and efficient employee reference submissions. (11 reviews) - Users value the **ease of use and effectiveness** of RefNow for handling reference checks efficiently. (9 reviews) - Users appreciate the **efficiency** of RefNow, finding it quick and seamless in streamlining the reference process. (6 reviews) - Users find the **system simple and straightforward** , making it easy and hassle-free to use for their needs. (5 reviews) - Speed (5 reviews) - Users appreciate the **ease of use** of RefNow, finding it hassle-free and effective for ID verification and references. (4 reviews) - Accuracy (3 reviews) - Clear Instructions (3 reviews) - Candidate Experience (2 reviews) **What users dislike:** - Users note that the **incorrect referee details** can lead to confusion and delays in the reference request process. (2 reviews) - Users feel that RefNow is becoming **increasingly expensive** , especially with the recent price hikes affecting value for money. (1 reviews) - Users suggest that there is **limited customization** in report appearance, which may hinder personalization options. (1 reviews) - Users desire more customization options for reports, highlighting **limited features** in RefNow that could enhance user experience. (1 reviews) - Users highlight the **notification issues** , which hinder effective communication regarding fraud reports and concerns raised. (1 reviews) - Overwhelming Tasks (1 reviews) - Users feel that the **poor customer support** diminishes the personal touch needed for effective assistance. (1 reviews) - Poor Notification System (1 reviews) - Process Delays (1 reviews) - Question Standardization (1 reviews) ## RefNow Reviews ### 1. very easy to navigate, very clear **Rating:** 4.5/5.0 stars **Reviewed by:** Emma K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about RefNow?** This is the first time i have used it and i was extremely impressed with its presentation and ease of use **What do you dislike about RefNow?** i haven't see anything i dislike at present **What problems is RefNow solving and how is that benefiting you?** i was sent the reference through madiba to my organisation, it made the process of completing the reference very simple and didn't take up valuable work time ### 2. Excellent for quick references **Rating:** 4.5/5.0 stars **Reviewed by:** julie l. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about RefNow?** Quick and easy to use. Working in a busy environment we don't have much time, so this made it quick for me to provide a refence. **What do you dislike about RefNow?** None, the RefNow app is quick and easy to use **What problems is RefNow solving and how is that benefiting you?** Quick and easy Reference request to help us save time in a busy environment. ### 3. Easy to use System! **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about RefNow?** I really like how easy it is to use, especially on mobile devices. Questions were easy to understand and answer. **What do you dislike about RefNow?** I have no problems, accessing the system and nothing negative about it. **What problems is RefNow solving and how is that benefiting you?** Helped me provide a job reference efficiently and easily. ### 4. Uber friendly and not time consuming **Rating:** 4.5/5.0 stars **Reviewed by:** Ragini H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about RefNow?** Brief and relevant Not time consuming at all **What do you dislike about RefNow?** question about absence in last 12 months is not relevant as one may not have worked with the application during this period Absence during the period they worked with you is more relevant **What problems is RefNow solving and how is that benefiting you?** Providing reference ### 5. Great Referencing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Loredana C. | PA to Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about RefNow?** Latest updates are very handy, it is easy to use overall and very effective for the reference returns. **What do you dislike about RefNow?** Nothing at the moment, all is working great **What problems is RefNow solving and how is that benefiting you?** Gathering references in a timely manner ### 6. Easy to complete reference **Rating:** 3.5/5.0 stars **Reviewed by:** James J. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about RefNow?** I found it very simple and straightforward to use, the process was quick, easy to follow and made completing the reference stress free. **What do you dislike about RefNow?** It’s probably not detailed enough to identify if someone is suitable for the job, as there are no skill-based questions or anything on timekeeping, etc. **What problems is RefNow solving and how is that benefiting you?** We don't currently use RefNow ### 7. Great service site **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about RefNow?** Easy to use, found very manageable even tho never used before **What do you dislike about RefNow?** Nothing comes to mind, enjoy full experience **What problems is RefNow solving and how is that benefiting you?** Defences in your pocket, so easy ### 8. Easy to use and secure **Rating:** 4.0/5.0 stars **Reviewed by:** Josh H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about RefNow?** It was very clear what I had to fill in and I am guaranteed in knowing that the reference will not fall into the wrong hands **What do you dislike about RefNow?** There were some lines that didn't need to be filled but were on the reference form... but that could have been user error on the other end **What problems is RefNow solving and how is that benefiting you?** Nothing for me.... ### 9. The platform is very easy to use and use friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Maheshi D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about RefNow?** The platform is very easy to use and use friendly. One thing I really like is I can complete my task without checking everywhere as the system is very straightforward. **What do you dislike about RefNow?** Colour of the platform is too contrasting. I would prefer to use lighter colour. **What problems is RefNow solving and how is that benefiting you?** Giving reference to a employee. ### 10. Very easy to use and to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about RefNow?** easy to use, reference was only one page so made it easy to see the questions. Gave the opportunity to check what had been written before sending with a warning message. **What do you dislike about RefNow?** I couldn't see if you could save the reference and come back to it later. **What problems is RefNow solving and how is that benefiting you?** N/A ### 11. great system easy to use good questions **Rating:** 5.0/5.0 stars **Reviewed by:** stew r. | Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about RefNow?** questions are set up easy and in a format that is easy to answer without too much jargon. **What do you dislike about RefNow?** there are no downsides i dont dislike it **What problems is RefNow solving and how is that benefiting you?** i completed a refernce check and found it easy to do and complete ### 12. Easy to complete a reference **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah J. | Care Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about RefNow?** Quick and efficient way of providing factual references. **What do you dislike about RefNow?** There was nothing I disliked about RefNow **What problems is RefNow solving and how is that benefiting you?** Saving time to your work day with this quick and simple form. ### 13. Very clear and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Waseem N. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about RefNow?** Simplicity and advanced surverying overall **What do you dislike about RefNow?** Not much really, it would use abit more customization and variety of colours thats it. **What problems is RefNow solving and how is that benefiting you?** Helps really with authentication and job reviews in general ### 14. providing reference **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about RefNow?** easy to use and very user friendly. set out clearly **What do you dislike about RefNow?** I don't think there were any downsides to this system **What problems is RefNow solving and how is that benefiting you?** this system saves time and is all online. Solves the issue of phone calls and taking up time ### 15. Easy to complete **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about RefNow?** straight forward and quick to complete. **What do you dislike about RefNow?** nothing. It was simple and easy. No problems. **What problems is RefNow solving and how is that benefiting you?** limiting time needed to complete references ### 16. Very easy to utilise and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine D. | Staff Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about RefNow?** Easy and quick to use. Short questions to answer and brief but valuable information can be provided. **What do you dislike about RefNow?** I had not any experience of using refnow however I will recommend to my organisation. **What problems is RefNow solving and how is that benefiting you?** I had not any experience of using refnow so therefore i am unable to comment ### 17. Excellent and efficient way to manage references **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about RefNow?** RefNow assists me to keep track of the progress of references, at a glance. **What do you dislike about RefNow?** There is nothing I dislike about RefNow. **What problems is RefNow solving and how is that benefiting you?** The tracking of references is much easier, and I can clearly see what needs chasing up. The format of the references is very user friendly too. ### 18. easy and fast process! **Rating:** 5.0/5.0 stars **Reviewed by:** ryan r. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2025 **What do you like best about RefNow?** easy and quick way to submit a reference, efficient and time saving **What do you dislike about RefNow?** i did not find any issues with ref now, easy and simple process. **What problems is RefNow solving and how is that benefiting you?** quick and easy approach to reference obtaining ### 19. Quick And Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alex J. | Junior Sous Chef, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about RefNow?** Super fast response times, it's got very clear instructions that anyone can follow. Only 2 tabs to go through and you're done, takes about 5 minutes. **What do you dislike about RefNow?** Nothing, the system runs perfectly from what i saw **What problems is RefNow solving and how is that benefiting you?** The need to reach out to multiple people and keep chasing, the team at refnow do that for you! saves me so much time if i was using this here ### 20. Easy and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Heather C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about RefNow?** Refnow has been a really simple and straightforward product to use. It is intuitive and easy to read. **What do you dislike about RefNow?** There is currently nothing I dislike about it **What problems is RefNow solving and how is that benefiting you?** Refnow has connected me to employers to communicate references for potential roles. ### 21. Very easy to use. Self explanatory **Rating:** 4.5/5.0 stars **Reviewed by:** Y S. | Ward Sister / Charge Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about RefNow?** The ease in which is is to navigate. The questions are not over complicated **What do you dislike about RefNow?** None that I saw. Nothing negative to say **What problems is RefNow solving and how is that benefiting you?** Enabling technology and saving time ### 22. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Caitriona M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about RefNow?** The simplicity of use. Very quick and easy, saves on admin time **What do you dislike about RefNow?** I cannot think of anything about RefNow I disliked. **What problems is RefNow solving and how is that benefiting you?** Saving time in writing references for others. I have a very busy schedule ### 23. Really good, quick and easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Maria S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about RefNow?** easy to use, i could understand everything. **What do you dislike about RefNow?** doesnt have an offline option so u cant use it without wifi **What problems is RefNow solving and how is that benefiting you?** How easy is ws to answer the referral process ### 24. great platform for reference checks **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia S. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about RefNow?** The ease of use, accessible pricing and customer support from our account manager **What do you dislike about RefNow?** so far we haven't found a dislike thing have gone well from when we begun using platform **What problems is RefNow solving and how is that benefiting you?** reference checks and ensuring they are coming from the right person and not the candidate as we are a nanny agency ### 25. Easy to supply references **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. | Senior Onboarding Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2025 **What do you like best about RefNow?** Very easy to supply reference and quick. **What do you dislike about RefNow?** Being unable to respond directly to the email with a your own format as we typically complete references in email responses. **What problems is RefNow solving and how is that benefiting you?** I used this to complete a reference, our company is not using refnow as a customer ### 26. simple product, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya M. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about RefNow?** It is a simple platform and easy to use. I like that i dont have to commit to anything annually as our business does not have mass hiring so i use as i need **What do you dislike about RefNow?** the price has increased since using this product and seems a little expensive **What problems is RefNow solving and how is that benefiting you?** reference checks ### 27. Best reference experience I have ever had! **Rating:** 4.0/5.0 stars **Reviewed by:** Benjy D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2025 **What do you like best about RefNow?** Really easy and quick to send in my reference - no need to submit scanned forms anymore **What do you dislike about RefNow?** Perhaps there were a bit too many boxes of information to fill out - but this may have been the decision of the organisation **What problems is RefNow solving and how is that benefiting you?** Allowing me to fill in references for candidates in a secure manner ### 28. Its a really efficient way to write a reference for workers! **Rating:** 4.5/5.0 stars **Reviewed by:** Casey E. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about RefNow?** The efficiency of it whilst also asking the correct questions for a good review of workers. **What do you dislike about RefNow?** No real issues so far while using RefNow. Maybe some questions can be more specific to the sector your writing the reference for. **What problems is RefNow solving and how is that benefiting you?** It makes it easier for us to get references for our candidates and give others their references as well ### 29. Very easy to use platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia W. | Recruitment Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about RefNow?** It's very intuitive and easy to use. We use RefNow for checking references and right to work status, I think its a very useful tool in Recruitment! **What do you dislike about RefNow?** I do think it would be good if it accepted expired passports for right to work, as this does still count and would make things smoother :) **What problems is RefNow solving and how is that benefiting you?** Easily collects References and right to work quickly and easily! ### 30. It was easy and clean **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel V. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about RefNow?** Simple to complete it. Not overcomplicated. **What do you dislike about RefNow?** There is nothing to dislike. To verify the person is little bit weird. before the link is send someone should verify on linkdin... **What problems is RefNow solving and how is that benefiting you?** nothing ### 31. This was my first experience of completing a reference on REFNOW. The process was quick and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | Recruitment and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about RefNow?** The user interface was smooth and worked very well! **What do you dislike about RefNow?** Honestly, nothing. I have not used it enough to experience any dislikes. My first impression is that it is an easy system to use. **What problems is RefNow solving and how is that benefiting you?** I was able to complete a reference for a staff member in under a minute! ### 32. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kavi S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about RefNow?** Quick and simple process to complete the job **What do you dislike about RefNow?** For major operational challenges, the questions seemed too simple **What problems is RefNow solving and how is that benefiting you?** Time saving ### 33. Made the reference process simple and easy **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about RefNow?** I liked how intuitive it was and that it asked the core questions required for a reference. **What do you dislike about RefNow?** Would have been nice to have a question regarding accomplishments you are proud of from said employee **What problems is RefNow solving and how is that benefiting you?** Made reference obtaining process easier. ### 34. Efficient system with helpful prompts to complete assigned reference **Rating:** 5.0/5.0 stars **Reviewed by:** Campbell H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about RefNow?** quick and efficient, good balance in volume of questions and between drop down and free text options **What do you dislike about RefNow?** Can't pinpoint any fault that would concern me **What problems is RefNow solving and how is that benefiting you?** Quick and efficient way to complete references ### 35. Simple and Effective References **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about RefNow?** Easy navigation of the website, Refnow keeps us fully up to date on the referencing process. **What do you dislike about RefNow?** We havent found anything to dislike about Refnow. **What problems is RefNow solving and how is that benefiting you?** RefNow enables us to sit back and wait for the referencing process to be completed. It ensure gaps in employment are picked up on. ### 36. Refnow is very easy to use, you are able to edit the questions that suit the role you're hiring for. **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about RefNow?** Accuracy of the references with all the checks in place **What do you dislike about RefNow?** Not being able to remove a reference once its done, if it doesn't suit the criteria or if the candidate made a mistake after a reference is done **What problems is RefNow solving and how is that benefiting you?** Making sure that all gaps are filled between references, allowing the reference checks to be done for us ### 37. Concise and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about RefNow?** the system is straightforward to use and concise **What do you dislike about RefNow?** there was nothing I disliked, it all makes sense **What problems is RefNow solving and how is that benefiting you?** providing a reference ### 38. Easy to use and convenient process to follow **Rating:** 4.5/5.0 stars **Reviewed by:** John T. | First Team Strength and Conditioning Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about RefNow?** ease of access and flow of questions which helped with the process **What do you dislike about RefNow?** The further comments section wasn't clear in terms of writing a review **What problems is RefNow solving and how is that benefiting you?** I filled this reference out for a former colleague at a different company ### 39. very smooth and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Viral S. | Founder and Owner UK Accounting Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about RefNow?** I found this as efficient, quick, smooth and time saver **What do you dislike about RefNow?** I found that I have been asked very few questions **What problems is RefNow solving and how is that benefiting you?** it makes reference process so quick and smooth as having drop down options to select from ### 40. Very efficient and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Anya N. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about RefNow?** Easy to use, clear information and easy to follow candidate's progress. Everything in one place. **What do you dislike about RefNow?** DBS still requires accessing a separate portal rather than doing everything from within RefNow. **What problems is RefNow solving and how is that benefiting you?** We are subject to extensive pre employment checks obligations as part of compliance and RefNow makes it an easier and more efficient process. ### 41. All good **Rating:** 5.0/5.0 stars **Reviewed by:** MICHAEL R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about RefNow?** It is easy to use and the questions are straight forward. **What do you dislike about RefNow?** All good as far as I am concern. I dint have any issue about it. **What problems is RefNow solving and how is that benefiting you?** It is easier and more convenient to use. ### 42. Easy and Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Grant B. | Principal Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about RefNow?** The platform is clean and simple to use making the referencing process very quick. **What do you dislike about RefNow?** There was nothing that i disliked about the platform **What problems is RefNow solving and how is that benefiting you?** Modernising the referencing process to make it quick and simple to use ### 43. Good product **Rating:** 3.0/5.0 stars **Reviewed by:** Aaron S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about RefNow?** It makes getting our candidates started so much easier **What do you dislike about RefNow?** Not much! Pretty easy to use, and has been good for me personally **What problems is RefNow solving and how is that benefiting you?** The speed at which we can get new hires vetted and started ### 44. great process **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron B. | Head of Department, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about RefNow?** super straight forward and simple to use. would recommend **What do you dislike about RefNow?** everything was spot on so wouldn't change anything **What problems is RefNow solving and how is that benefiting you?** ease of completing references without having to fill out lengthy forms or print them ### 45. User friendly questionnaire which made it quick and simple to submit a reference for an employee. **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about RefNow?** The user interface, simple and effective **What do you dislike about RefNow?** Not enough characters to type what I needed to say. **What problems is RefNow solving and how is that benefiting you?** It is a fast, confidential way of submitting HR related notes ### 46. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Ross T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about RefNow?** Its ease of use and tracking system. We gain more response to reference requests using refnow than we previously have when manually requesting. **What do you dislike about RefNow?** Nothing to dislike, system is really user friendly **What problems is RefNow solving and how is that benefiting you?** Better response rates ### 47. reference form! **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca A. | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about RefNow?** this is a really easy to use format! allowed both information for qualative and quantitative kinds. **What do you dislike about RefNow?** nothing really - it was good to use, user friendly and simple! **What problems is RefNow solving and how is that benefiting you?** It enables feedback with ease which encourages prompt responses! ### 48. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy-May B. | Recruitment Resourcer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about RefNow?** Using RefNow has been amazing, any queries or questions get answered straight away. The system itself is easy to use and gets the results needed. **What do you dislike about RefNow?** I honestly have no faults with RefNow and how they operate. **What problems is RefNow solving and how is that benefiting you?** They are helping us solve compliance issues. ### 49. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Adriana A. | Dialysis Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about RefNow?** easy to use , clear and straight to the point **What do you dislike about RefNow?** I would like to give more details about a future candidate **What problems is RefNow solving and how is that benefiting you?** no need for me to send an email to request references ### 50. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Drew L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about RefNow?** This was so very easy to use. Made it easy to collect and send references ! **What do you dislike about RefNow?** NONE! I have had the great pleasure to use REFNOW! **What problems is RefNow solving and how is that benefiting you?** Making it easy to complete references! - [View RefNow pricing details and edition comparison](https://www.g2.com/products/refnow/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+11%3A59%3A38+-0500&secure%5Bsession_id%5D=608e352a-67fe-4bc2-9dd2-c089502c6d62&secure%5Btoken%5D=5904a994280750a8dda1f1a6456ed52790516a286037e5cd31e3846193632caa&format=llm_user) ## RefNow Integrations - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews) ## RefNow Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top RefNow Alternatives - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (475 reviews) - [Hireology](https://www.g2.com/products/hireology/reviews) - 4.5/5.0 (1,359 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews)