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Referral Factory Reviews & Product Details

Pricing

Pricing provided by Referral Factory.

Starter

$95.00
Per Month

Referral Factory Media

Referral Factory Demo - Use AI To Build A Referral Program And Affiliate Programs
Build your referral program in seconds using our AI-powered referral program generator. Create a high-converting campaign with one click. Enter your website URL and let our technology do the rest.
Referral Factory Demo - Advanced (No-Code) Page Builder
Fully customize landing pages and emails for your referral programs and affiliate programs, without having to hire a developer or a designer.
Referral Factory Demo - Integrate With Over 3000 Apps
Referral Factory allows you to fully automate your referral program from end to end - using our native integrations with HubSpot, Salesforce, Pipedrive, Zoho, Intercom, and more. And for more advanced setups, use Zapier, Make, Webhooks, or our API.
Referral Factory Demo - Flexible Rewarding Options
Access 200+ vouchers, digital cash cards, charity donations, discounts, coupons, and more. Issue rewards through Stripe, Paypal, Webhooks, Make, Zapier, or you can issue them yourself if you prefer.
Referral Factory Demo - Access To A Network Of Affiliates
Tap into our network of 100,000+ verified affiliates. Launch your campaign with built-in promoters ready to refer your business.
Referral Factory Demo - Support From Referral Experts
Get access to chat and video support on all Referral Factory plans. Get support from experienced referral marketing experts who can help you bring your campaign to life.
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Referral Factory Reviews (169)

Reviews

Referral Factory Reviews (169)

4.8
169 reviews

Pros & Cons

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Vivien B.
VB
Venture Partner
Small-Business (50 or fewer emp.)
"Very buggy MVP"
What do you like best about Referral Factory?

The functionalities, the sharing button, it looks promising but it is still a bit too hard to use Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

Long loading times between the steps

Too many steps

Dashboard is "heavy" there are too many buttons Review collected by and hosted on G2.com.

Jake T.
JT
Founder
Small-Business (50 or fewer emp.)
"User-friendly referral program software"
What do you like best about Referral Factory?

Referral Factory is an easy to use referral program software with a clean UI for creating and tracking referrals programs, providing rewards and getting more customers onto your business. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

After doing a lot of research - I found that Referral Factory had all the features I was looking for to run a referral campaing. Review collected by and hosted on G2.com.

Claudine P.
CP
Marketing Campaign Manager
Mid-Market (51-1000 emp.)
"Seamless user experience"
What do you like best about Referral Factory?

It's the convenience and ease of use. It's easy to understand for a first time user which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

I think it can get overwhelming when you have to finish everything in one go. it's not a dislike but more of, if you're a first time user, maybe it will help to have an option to save and come back for it later. Review collected by and hosted on G2.com.

Dolores G.
DG
Senior Associate - Deals advisory
Mid-Market (51-1000 emp.)
"Referral Factory Rocks with HubSpot Integration"
What do you like best about Referral Factory?

It has a great integration with HubSpot that really made my life easier!

With the HubSpot integration, I could easily link my referral program with my HubSpot account. This allowed me to manage my customer referral data alongside my other sales and marketing data, all in one place! No more switching between platforms or wasting time on manual data entry. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

. It doesn't allow me to pay my customers directly to their bank accounts. This was a bummer for me because I wanted to offer cash rewards to my customers for successful referrals. Review collected by and hosted on G2.com.

Response from Referral Factory of Referral Factory

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Referral Factory. You can check our Tremendous integration alternatively to reward your customers with cash digital cards.

See how Referral Factory improved
Jo K.
JK
Interiors Designer
Small-Business (50 or fewer emp.)
"Great platform to boost your deals"
What do you like best about Referral Factory?

I didn't know how to create a referral campaign from scratch and, as a business owner, I don't have enough time to learn complex tools. Then I downloaded the Referral Factory free trial and frankly I was surprised. I had the tool setup, connected to my CRM and my first campaign created and sent in less than half an hour. Referral Factory has everything I need to create and manage my referral campaigns.

The software performance is great, it's been a brilliant investment. You can invite referrers and let them select from a range of rewards. You can always track your program's results through your dashboard. You can easily see what is working and what is not working so well and adjust your campaign accordingly.

I love the variety of rewards and incentives that are available, I am sure that this improves our campaign results.

Referral Factory is perfect for small companies that need to grow quickly, can't invest a lot of money on a campaign and can't spend much time learning or customizing complex software. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

I haven't found anything I dislike. I haven't used other similar tools, so I can't really compare it. Review collected by and hosted on G2.com.

AM
Mid-Market (51-1000 emp.)
"Simple and straightforward application with Powerful solutions in current marketing environment"
What do you like best about Referral Factory?

I had an opportunity to leverage the power of Referral Factory and integrate it with our Salesforce CRM. The app was easy to navigate, with clear instructions and great support from Customer Service. The process of creating a referral template and sending them to our Saleforce contact was very straightforward. We were happy to see that it could generate the QR code, which was one of the requests from our loyal customers. The app also has a variety of great features. Specifically, we enjoyed tracking the status of the referrals so that we could see the progress and efficiency of our efforts. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

I didn't encounter the downside of the application as of now. We received great support from Referral Factory Customer Service whenever we had questions. Review collected by and hosted on G2.com.

Response from Referral Factory of Referral Factory

Your review means so much to us Aika! We are grateful for your support and thrilled that our referral marketing software has been helpful for your business.

Marija B.
MB
Business Owner
Small-Business (50 or fewer emp.)
"It is super easy and highly customizable builder"
What do you like best about Referral Factory?

I like it because it is really simple to use and there are so many options to choose from. I like it because I didn' t need to build everything from scratch, I just chose a template and customized it , you can chooe different colors ,uulpad your logo,images etc. There are different templates for different industries and you do not have to waste your whole day to build it, it's done in minutes Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

I don't really have any issues. It has a lot of supported languages, it would be cool if there was a croatian but It is not a huge problem. I hope they will make an app also someday. Review collected by and hosted on G2.com.

Response from Referral Factory of Referral Factory

Thank you for sharing your positive experience with Referral Factory Marija! We're happy to hear that our easy-to-use platform and customizable templates have been helpful in creating your referral campaigns quickly and efficiently. We appreciate your feedback about the supported languages, you can apply to our support team to get your native language added to our supported languages. Please note it will take around two weeks We're glad to hear that Referral Factory has been beneficial for your small business and helped increase your revenue.

Clara C.
CC
Client Excellence and Engagement Manager
Small-Business (50 or fewer emp.)
"I absolutely love using Referral Factory's campaign manager for my business!"
What do you like best about Referral Factory?

The powerful analytics provided by the campaign manager allowed me to track the performance of my campaigns in real-time, and the seamless integration with my existing marketing tools made it easy to incorporate referral marketing into my overall strategy. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

While there is an extra cost for using my own domain with Referral Factory's campaign manager, the benefits are worth it. It enhances my branding, increases credibility, improves deliverability, and maintains brand consistency. Review collected by and hosted on G2.com.

Sarah P.
SP
Founder & Editor-In-Chief
Small-Business (50 or fewer emp.)
"Its like a Shopify of referral funnels (Seriously)!"
What do you like best about Referral Factory?

Referral Factory helped me a lot with tracking and reporting. I was able to monitor the progress of my campaign in real-time. The software gave me detailed insights into my referral program's effectiveness, including the number of referrals, conversions, and ROI. so overall it really made my life easy and quick like Shopify and some other platforms which don't need any developers to integrate. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

I don't find anything except I would like to add here that they can create a bit more how-to videos to make it easier for non-developer users. otherwise, their customer support especially Jessica was really helpful in setup a campaign for me. Review collected by and hosted on G2.com.

Sergejs V.
SV
Small-Business (50 or fewer emp.)
"Must have tool if you use referrals in your marketing"
What do you like best about Referral Factory?

I have used Referal Factory to provide referrals on top of my Hubspot marketing campaigns. The tool is very intuitive and simple to use. It offers a lot of ready-made templates that can be customised to your branding. You can use them with little customisation or use industry-specific templates as inspiration.

My integration with Hubspot required just 3 clicks. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

We like to segment our customers and send them different communication. This tool does not allow doing it. Apparently, it is on roadmap.

The platform works very well on desktop, but is not optimised for mobile browser. You can do certain things while on the go on your phone, but not everything. Review collected by and hosted on G2.com.

Response from Referral Factory of Referral Factory

Dear Sergejs,

Thank you for taking the time to write such a wonderful review about Referral Factory! We are thrilled to hear that you found our tool intuitive and simple to use, and that it checked all the boxes for your referral marketing needs. We understand the importance of branding, and we're glad to hear that our templates were customisable enough for your specific requirements.

Regarding your feedback about segmenting customers and mobile optimisation, we appreciate your insights and will take them into consideration as we continue to improve our product.

We're delighted that our analytical tools have been beneficial in tracking the performance of your referral campaigns. At Referral Factory, we are committed to providing our customers with the best possible experience and support. If you need any further assistance or have any questions, please do not hesitate to reach out to our customer support team.

Thank you again for choosing Referral Factory, and we look forward to serving you in the future.

Best regards,

The Referral Factory Team

Pricing Options

Pricing provided by Referral Factory.

Starter

$95.00
Per Month

Basic

$200.00
Per Month

Pro

$400.00
Per Month
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Referral Factory Features
Customization
Integration APIs
Internationalization
Performance
Custom Links
Referral Link Generator
Smart Link
Email Updates
Affiliate Tracking
Cookieless Tracking
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