--- title: RedAlert NMX Reviews meta\_title: 'RedAlert NMX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how RedAlert NMX works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2 scale: '5' date\_modified: '2026-08-28' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety ---

# RedAlert NMX Reviews & Product Details

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RedAlert NMX is a fire department management system that provides modules allowing you to tailor a system to your specific needs with reporting, mobile units send out in real-time, automatic biometric attendance, alert responders via text and more.

* * *

Seller
 [Alpine Software](https://www.g2.com/sellers/alpine-software)
Discussions
 [RedAlert NMX Community](https://www.g2.com/products/redalert-nmx/discuss)
Overview by
 Nikolai Yudin

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## Top-Rated Alternatives

[

 ![D4H](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "D4H")

D4H

4.6/5(166)

](https://www.g2.com/products/d4h/reviews)

[

 ![Aladtec by TCP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aladtec by TCP")

Aladtec by TCP

4.5/5(116)

](https://www.g2.com/products/aladtec-by-tcp/reviews)

[

 ![ImageTrend](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ImageTrend")

ImageTrend

4.2/5(47)

](https://www.g2.com/products/imagetrend/reviews)

[
View All Alternatives
](https://www.g2.com/products/redalert-nmx/competitors/alternatives)

  

 ![Joe D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe D.")
JD

Joe D.

Lieutenant

Small-Business (50 or fewer emp.)

8/24/2026

"RedAlert NMX: Strong Daily Tool with Helpful Mobile Checks and Reporting"

4/5

What do you like best about RedAlert NMX?

We have been using the RedAlert NMX software since April of 2025. I've been happy with the program so far. The software works well with the Responder App, so my firefighters can easily perform truck and equipment checks on their phones. The Incident Reporting process is as simple as Neris allows. The scheduling module fills in the staff riding the apparatus if used correctly. There are tons of reports available for my Chief and Township Supervisors to review. I think the software is worth the price we are paying. We use it daily for equipment checks, inspections, training, scheduling, incident reporting, equipment tracking, incident responses, and many other activities. Review collected by and hosted on G2.com.

What do you dislike about RedAlert NMX?

I understand it is not a scheduling software by design, we still use When to Work as our main scheduling software because the Red Alert schedule module isn't as easy to use. I duplicate the W2W information into the Red Alert schedule.

We use the software every day for our Fire Code Inspections. The inspection form filling process doesn't flow very well. We have had a lot of issues getting the violation photos included in the email we send to the customer.

Our county CAD system only started communicating with the Red Alert program recently. But a lot of times, the mapping is way off. For example, we have a road called East County Line Rd. It is our border with Bucks County. There is also another County Line Rd that borders Delaware County. Dispatches involving streets like that often get mapped to the wrong location. It means the AVL app on the tablet is now useless because you would have to manually type in the address while bouncing down the road at emergency speed. Then, when filling in the incident report, I have to manually correct it to the right location. Review collected by and hosted on G2.com.

What problems is RedAlert NMX solving and how is that benefiting you?

They have been very responsive to the issues that I bring up. I often have a resolution by the time I'm back for my next shift. I work a 24/48 schedule.

They have created reports specific to the needs of our secretary because she needs certain information for the monthly report to the commissioners. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Tim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim G.")
TG

Tim G.

Fire Chief

Small-Business (50 or fewer emp.)

8/27/2026

"NEIRS: A True All-in-One System with Robust Reporting and a Handy Responder App"

5/5

What do you like best about RedAlert NMX?

It for us is an all in one system. We are able to do our reporting in NEIRS, we use their responder app to complete daily apparatus, truck and equipment checks. Tons of reports. Review collected by and hosted on G2.com.

What do you dislike about RedAlert NMX?

We do have their Bullentin Board for information like current calls, staffing, can place daily messages on it etc. which shows up on monitors within the stations. I like it, but it is hard to get to show correctly on the monitors. Review collected by and hosted on G2.com.

What problems is RedAlert NMX solving and how is that benefiting you?

Using RedAlert NMX has helped us streamline our day-to-day operations. Our staff really likes being able to complete apparatus checks right from their phones, which makes the process easier and more convenient. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

### There are not enough reviews of RedAlert NMX for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![D4H Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bc25ba3516fb4620505031049f5a3db2/d4h.svg "D4H Logo")

D4H

4.6

 (166) 

D4H is an information management software for emergencies and incidents worldwide.

](https://www.g2.com/products/d4h/reviews "D4H")[

2

 ![Aladtec by TCP Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cb9d51a06e9fbba436f96baa1a75df23/aladtec-by-tcp.png "Aladtec by TCP Logo")

Aladtec by TCP

4.5

 (116) 

Online Employee Scheduling & Workforce Management

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3

 ![ImageTrend Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a28e83c6260d736c3f918bca643abc6b/imagetrend.svg "ImageTrend Logo")

ImageTrend

4.2

 (47) 

ImageTrend’s software transforms incident data into actionable intelligence to help healthcare and emergency service providers address systemic challenges and significantly impact the communities they serve. Our comprehensive data analytics and integration capabilities help customers streamline operations, shape long-term strategies, and improve outcomes.

](https://www.g2.com/products/imagetrend/reviews "ImageTrend")[

4

 ![First Due Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8c9abadecb53a920324a03eb768d3d04/first-due.svg "First Due Logo")

First Due

4.5

 (44) 

First Due is a complete solution to streamline your Fire & EMS agency's workflow. First Due suite unifies all your agency's critical functions, including NFIRS, ePCR, Fire Prevention, Pre-Incident Planning, Scheduling & Personnel Management, Assets & Inventory Management, Training, Community Engagement, Mobile Response, and more - all within a single application. We believe that data-driven and responder-focused solutions are the future of Fire & EMS operations, which is why our suite performs independently as best-of-breed applications and together as the last piece of software your agency will need to buy. You'll save time and money eliminating the need to manage multiple platforms and struggle with manual data entry. First Due is available anywhere on any device, providing your team with the flexibility they need to stay productive, whether at the station, responding to incidents, or engaging with the community you serve. This means you can spend less time worrying about logistics and more time focusing on the things that matter most - protecting your community and saving lives. At First Due, we understand the unique challenges that Fire & EMS agencies face, which is why we're committed to providing a suite of software solutions that are tailored to your needs. Contact us today to learn more about how our solutions can help your agency work smarter, not harder.

](https://www.g2.com/products/first-due/reviews "First Due")[

5

 ![Device Magic Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a81f25651291409b804033054697e029/device-magic.svg "Device Magic Logo")

Device Magic

4.1

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Device Magic is a mobile forms software that makes it easy to replace paperwork with mobile forms.

](https://www.g2.com/products/device-magic/reviews "Device Magic")[

6

 ![Smart CAD Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1b8e090502c958cbbd29643c0aca7d0/smart-cad.png "Smart CAD Logo")

Smart CAD

5.0

 (37) 

Smart CAD is an intuitive solution for rapid unit dispatching and incident management. Trusted by public safety units and emergency services in over 50 countries, it delivers a full set of features including call handling, case management, location tracking, integrated video feeds, and many more. By streamlining the assignment of first responders, facilitating seamless communication and information sharing, and enabling effective field coordination, Smart CAD enhances operational efficiency and saves time, ensuring timely, coordinated response.

](https://www.g2.com/products/smart-cad/reviews "Smart CAD")[

7

 ![ESO Fire RMS Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0f44490fb50f4abb02427768976fdb7a/eso-fire-rms.PNG "ESO Fire RMS Logo")

ESO Fire RMS

3.6

 (21) 

ESO Fire eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements.

](https://www.g2.com/products/eso-fire-rms/reviews "ESO Fire RMS")[

8

 ![CentralSquare Public Safety & Justice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c13d9cbd59ca1d2d2884f006aa5689c6/centralsquare-public-safety-justice.svg "CentralSquare Public Safety & Justice Logo")

CentralSquare Public Safety & Justice

3.9

 (17) 

CentralSquare Public Safety Pro Suite is the world’s first plug-and-play public safety suite, featuring 911, CAD, RMS, Mobile and Jail—in one place. Built specifically for medium and small-sized agencies, Pro Suite is fast, easy-to-use, and configurable to your agency’s unique needs, so you can drive efficiencies at every level of your organization.

](https://www.g2.com/products/centralsquare-public-safety-justice/reviews "CentralSquare Public Safety & Justice")[

9

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Tyler Enterprise Public Safety

4.2

 (13) 

Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy access to critical information and workflow make public safety agencies work more efficiently. Enterprise Public Safety solutions provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates.

](https://www.g2.com/products/tyler-enterprise-public-safety/reviews "Tyler Enterprise Public Safety")[

10

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TargetSolutions

4.5

 (12) 

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](https://www.g2.com/products/targetsolutions/reviews "TargetSolutions")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/redalert-nmx/pricing)

##### Categories on G2

[Fire Department](https://www.g2.com/categories/fire-department)

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