rater8 Features
Consumer Intelligence (2)
-
Customer Feedback
Provides a forum for customers to give feedback and data storage for company analysis.
-
Sentiment Analysis
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (2)
-
Corporate Reporting
Helps monitor the overall performance of marketing efforts and brand establishment.
-
Dashboard
Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (1)
-
Social Media Management
Helps manage social messaging and measures the full impact of social campaigns.
In-House Management (2)
-
Employee Performance
Gives visibility into employee performance and each individual's impact on reputation initiatives.
-
Team Workflow
Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Operations (5)
-
Workflow Management
Enhances clinical workflows
-
Interoperability
Integrates with existing medical practice solutions
-
Engagement Measuring
Tracks and measures current and improved levels of patient engagement
-
Patient Satisfaction Management
Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
-
EHR Integration
Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
Patient-Centered Functions (2)
-
Online Presence Management
Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
-
Patient Feedback Management
Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Generative AI (2)
-
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Online Reputation Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases



