--- title: Rasa Reviews meta\_title: 'Rasa Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Rasa works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Rasa Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rasa but has limited features. Are you part of the Rasa team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to accelerate time-to-value significantly. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability our Fortune 500 enterprise customers need. * * * Seller [Rasa](https://www.g2.com/sellers/rasa) Discussions [Rasa Community](https://www.g2.com/products/rasa/discuss) Overview by Maria Ortiz Show More ## Pricing Pricing provided by Rasa. ### Developer Edition Free ### Growth Contact Us [ View More Pricing Information ](https://www.g2.com/products/rasa/pricing) ## Top-Rated Alternatives [ ![Botpress](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botpress") Botpress 4.5/5(509) ](https://www.g2.com/products/botpress/reviews) [ ![Kore.AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kore.AI") Kore.AI 4.6/5(505) ](https://www.g2.com/products/kore-ai/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/rasa/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) ![Noman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noman S.") NS Noman S. Data Scientist / Conversational AI / Machine Learning Engineer Small-Business (50 or fewer emp.) 2/3/2024 "I had developed a dialogue flow like app on it" 3.5/5 What do you like best about Rasa? Open sourced conversational AI platform it is Review collected by and hosted on G2.com. What do you dislike about Rasa? Not coping with the Large language models Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Helps building chatbots Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KD Kosta D. Marketing Consultant Information Technology and Services Small-Business (50 or fewer emp.) 9/16/2023 "Rasa Enterprise is fantastic" 5/5 What do you like best about Rasa? Rasa is a tool designed for machine learning experts who strive for performance. If youre looking for an AI platform with features you want to explore options such as Kore or Amelia. Review collected by and hosted on G2.com. What do you dislike about Rasa? I find its user friendly navigation somewhat lacking. It greatly benefit from detailed documentation. Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? It solves the problem of complex natural language understanding in our chatbot operations. Thanks to Rasa to Delivers precise responses. This has resulted in enhanced customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 4/25/2023 "First in class conversational AI engine, but not a platform" 2.5/5 What do you like best about Rasa? They have steadily improved the underlying tech and you can get about as good performance out of Rasa as anything else. Being a totally open book also makes it easier to wring the most out of it. Review collected by and hosted on G2.com. What do you dislike about Rasa? Its prime audience are machine learning specialists going for 99% in terms of performance. However, that also means it is highly complex. You can get to 95% or better using a true conversational AI platform that provides all the ancillary needs in conversational AI that Rasa does not support. If you are a major company, consider a full platform such as Kore, Amelia, or others. The Gartner quadrant for conversational AI is a pretty good reference, and it rightly places Rasa as a niche player. Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Was provided as a tool for others to develop bots. They rarely did so well on their own. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.") JB James B. Client Specialist Small-Business (50 or fewer emp.) 3/15/2023 "rasa is a powerful NLP tool for creating state-of-the-art conversational ai apps across web, API." 4/5 What do you like best about Rasa? Rasa is an open-source framework for building conversational ai. It is more customizable for different use cases and business problems. Review collected by and hosted on G2.com. What do you dislike about Rasa? Make more features for supporting LLM models and build more support for different databases Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Rasa helps developers to build a more comprehensive chatbot (aka agents) for different use cases, I mainly use this for chatbot development purposes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 9/8/2023 "Amazing Experience" 4/5 What do you like best about Rasa? i like about rasa hiw much is integratable and easy to train. Review collected by and hosted on G2.com. What do you dislike about Rasa? Specifying the model structure is hard in Rasa. Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Rasa is integrating the LLMs which help in creating a well trained model. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vinay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay B.") VB Vinay B. DevOps Engineer Small-Business (50 or fewer emp.) 9/7/2022 "Rasa review" 4/5 What do you like best about Rasa? Has a good interface and will be there for them need of complete the best of the important things with easy navigation of website Review collected by and hosted on G2.com. What do you dislike about Rasa? Working well but need some good user interface so and easy to use user friendly Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Rasa is a good application for the website interface and easy to navigate and maintenance Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dhruv J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruv J.") DJ Dhruv J. Founding Engineer Small-Business (50 or fewer emp.) 7/3/2022 "Good tool for chat bots" 2.5/5 What do you like best about Rasa? Easy to update similar conversation. A lot of easier part to write the conversation. Review collected by and hosted on G2.com. What do you dislike about Rasa? It is very difficult to use rasa for long form conversation or a little deep conversation. Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Rasa is providing a good framework to write long form conversation. We are AI company, we create bot that can interviews, so the framework is very helpful for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/6/2022 "Rasa Review" 4.5/5 What do you like best about Rasa? It is more personalization and individually created for everyone and we can segment emails and customisable. Review collected by and hosted on G2.com. What do you dislike about Rasa? We can do automation and customisation of news letters. This process will do automatically and we can sit back and relax Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? Not sure emailchim or rasa.io or nodemailer is the better choice. I did not fine any problems while using rasa Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Samvatsar S. Data Scientist Small-Business (50 or fewer emp.) 12/30/2021 "Best Conversational AI Framework" 5/5 What do you like best about Rasa? The open source platform makes it the super popular framework for conversational assistant building platform. Review collected by and hosted on G2.com. What do you dislike about Rasa? Nothing I can think of as of now. The RASA team is doing a great job in terms of addressing their drawbacks quickly. Review collected by and hosted on G2.com. Recommendations to others considering Rasa: I highly recommend using the RASA framework to build conversational AI. It is evolving at a much faster pace when compared to other big companies competing in this field. Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? It reduced the workload on call centers for repeated and general queries. Customers were very much satisfied. The customers had 100% ROI within six months of building a chatbot with RASA. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Manager - Data Analytics & Insights Enterprise (\> 1000 emp.) 4/12/2022 "Ride with Rasa" 4.5/5 What do you like best about Rasa? The end to end development features is top-notch. Review collected by and hosted on G2.com. What do you dislike about Rasa? At times it might feel that there is too much to do as it offers a wide range of capabilities. Review collected by and hosted on G2.com. What problems is Rasa solving and how is that benefiting you? End-to-end contextual Chatbot development offers a great deal of flexibility to design, prototype and develop and deploy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Rasa. ### Developer Edition Free ### Growth Contact Us ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/rasa/pricing) Rasa Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8e5229473a40b54d6b23477a1bc6a0e4/azure-ai-bot-service.jpg "Product Avatar Image") Azure AI Bot Service 4.5/5(10) [ Compare Now ](https://www.g2.com/compare/azure-ai-bot-service-vs-rasa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_af904ec66da039f0f2f90568837b8115/botpress.gif "Product Avatar Image") Botpress 4.5/5(509) [ Compare Now ](https://www.g2.com/compare/botpress-vs-rasa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-lex.jpg "Product Avatar Image") Lex 4.2/5(43) [ Compare Now ](https://www.g2.com/compare/amazon-lex-vs-rasa) ##### Categories on G2 [Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents) [Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents)[Bot Platforms](https://www.g2.com/categories/bot-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which ethics and compliance learning platforms make it easy to roll out consistent training across new hires and existing employees during onboarding?](https://www.g2.com/discussions/which-ethics-and-compliance-learning-platforms-make-it-easy-to-roll-out-consistent-training-across-new-hires-and-existing-employees-during-onboarding)[LogicGate vs Workiva for a risk team that wants a modern, configurable ERM setup without needing to hire a consultant to customize it?](https://www.g2.com/discussions/logicgate-vs-workiva-for-a-risk-team-that-wants-a-modern-configurable-erm-setup-without-needing-to-hire-a-consultant-to-customize-it)[What is the best platform for real-time meeting transcription?](https://www.g2.com/discussions/what-is-the-best-platform-for-real-time-meeting-transcription) [Best billing platforms for subscription-based companies](https://www.g2.com/discussions/best-billing-platforms-for-subscription-based-companies)[Best tools for integrating display ads with social campaigns](https://www.g2.com/discussions/what-are-the-best-tools-for-integrating-display-ads-with-social-campaigns)[Best sales intelligence software](https://www.g2.com/discussions/help-me-find-the-best-sales-intelligence-software-for-2025) [Show MoreShow Less](javascript:void(0);)